Haute Florist Reviews

Name: Haute Florist
Address: Haute Florist, Prestige Gifting Ltd, E Mill, Dean Clough, , Haute Florist, Prestige Gifting Ltd, E Mill, Dean Clough, Calderdale
Rating: 4.69

4.7 Rating 30,058 Reviews

93 %

of reviewers recommend Haute Florist

Company Reviews

Product Reviews

Metrics

4.7

Based on 30,058 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult

Haute Florist 5 star review on 7th November 2025

Candice-Marie Litchfield

Haute Florist 5 star review on 5th October 2025

3790

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“So thankful to easily find online and order birthday flowers for a dear friend in Pinner after the closure of Mansi. Ordering from USA without issue and flowers arrived as pictured with simple modern printed card.”

Helpful Report

Posted 6 months ago

Hello, Thank you for your lovely review! We're delighted that you found it easy to order and that the flowers arrived just as you imagined. It's wonderful to know we could help brighten your friend's birthday! Best wishes, Rosie

Posted 6 months ago

“Gorgeous flowers. Delivered a week ago and they are still gorgeous. Great size as well. I ordered a large”

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Posted 6 months ago

Hello Elyn, Thank you for your glowing review! We're thrilled to hear that your flowers have remained gorgeous even after a week. It's wonderful to know that you loved the size as well! Best wishes, Rosie

Posted 6 months ago

“Beautiful flowers, well presented and delivered on time. A varied selection to choose from.”

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Posted 6 months ago

Hello, Thank you for your wonderful review! We're thrilled to hear that you enjoyed our beautiful flowers and found them well presented. It's great to know that you appreciated the variety we offer. Best wishes, The Haute Florist Team

Posted 6 months ago

“Beautiful flowers. Perfect delivery time. Easy to order online from Australia thank you”

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Posted 6 months ago

Hello Rhys, Thank you for your fantastic review! We're so glad to hear that you found our flowers beautiful and enjoyed the ease of ordering from Australia. Best wishes, The Haute Florist Team

Posted 6 months ago

“Thought I was late for mum's birthday again, but they delivered next day even though I'd ordered on bank holiday Monday after the deadline for next day.”

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Posted 6 months ago

Hello Paul, Thank you for your amazing review! We're so glad to hear that we could deliver on time for your mum's birthday. Best wishes, The Haute Florist Team

Posted 6 months ago

“My recipient was very happy with the delivery and freshness of the flowers , will defo use again”

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Posted 6 months ago

Hello Sarah, Thank you for your lovely review! We're delighted to hear that your recipient was happy with the delivery and the freshness of our flowers. Best wishes, The Haute Florist Team

Posted 6 months ago

“Beautifully presented flowers”

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Posted 6 months ago

Hello James, Thank you for your lovely review! We're delighted to hear that you found our flowers beautifully presented. Best wishes, The Haute Florist Team

Posted 6 months ago

“Picture sent by recipient showed EXACTLY What we ordered. Beautiful, fresh and the hatbox was a lovely addition. Recipient was over the moon happy!”

Helpful Report

Posted 6 months ago

Hello, Thank you for your wonderful review! We're thrilled to hear that the flowers were exactly what you ordered and that the recipient loved them. It's always our goal to delight our customers, and we're so glad to know you were both happy with the end result. Best wishes, The Haute Florist Team

Posted 6 months ago

“Will never use the service again. Relied on them to deliver birthday flowers - no tracking, no nothing, flowers never arrived. Was only made aware once I followed up with them. On reaching out to find a solution I was met with terrible customer service.”

Helpful Report

Posted 6 months ago

Hello, I’m really sorry to hear about your recent experience with us. It's frustrating to know that your order was not delivered as expected, and I understand how disappointing it is not to receive any tracking information. Your feedback highlights important areas where we need to improve, especially regarding communication and customer service. Thank you for bringing this to our attention. We take these matters seriously and will work to ensure this doesn’t happen again. I have also reached out via email. Best wishes, Ellie

Posted 6 months ago

“Seemless process ...thanks so much forbyour flowers services”

Helpful Report

Posted 6 months ago

Hello, Thank you so much for your kind review! We're delighted to hear that you found the process seamless and that you appreciated our flower services. Best wishes, The Haute Florist Team

Posted 6 months ago

“Excellent”

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Posted 6 months ago

Hello, Thank you so much for your excellent review! We truly appreciate your feedback and are thrilled to hear that you had a great experience with us. Best wishes, The Haute Florist Team

Posted 6 months ago

“Paid for nominated delivery with tracking, didn't receive either, terrible customer service, wouldn't strongly not recommend”

Helpful Report

Posted 6 months ago

Hello, I’m truly sorry to hear about the issues you faced with your order. It’s disappointing to know that you didn’t receive the nominated delivery or tracking information, and I understand how frustrating that must have been for you. We pride ourselves on providing excellent service, and it’s clear we fell short this time. Thank you for bringing this to our attention. Your feedback is crucial for us to improve our processes. Best wishes, Rosie

Posted 6 months ago

“Easy to use from Australia, lovely flowers”

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Posted 6 months ago

Hello, Thank you for your lovely review! We're so glad to hear that you found our service easy to use from Australia and that you enjoyed the flowers. Best wishes, The Haute Florist Team

Posted 6 months ago

“So pretty and not bulked up with greenery. Even when they went over, they were still lovely, particularly the peonies. Lasted a good week.”

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Posted 6 months ago

Hello, Thank you for your wonderful review! We're so glad to hear that you loved the flowers and appreciated the balance of elegance without too much greenery. It's great to know that the peonies remained lovely even after a week! Best wishes, The Haute Florist Team

Posted 6 months ago

“Super service, stunning flowers. Would definitely use again.”

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Posted 6 months ago

Hello, Thank you so much for your wonderful review! We're thrilled to hear that you loved our service and found the flowers stunning. Your satisfaction means the world to us, and we can't wait to serve you again! Best wishes, The Haute Florist Team

Posted 6 months ago

“The flowers were beautiful and the recipient loved them”

Helpful Report

Posted 6 months ago

Hello, Thank you so much for your wonderful review! We’re thrilled to hear that the flowers were beautiful and that the recipient loved them. Best wishes, The Haute Florist Team

Posted 6 months ago

“Very fresh and gorgeous peonies, thank you very kindly”

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Posted 6 months ago

Hello, Thank you so much for your wonderful review! We're thrilled to hear that you loved the fresh peonies. Best wishes, The Haute Florist Team

Posted 6 months ago

“Great service and nice flowers 🌷”

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Posted 6 months ago

Hello, Thank you for your wonderful review! We're so happy to hear that you enjoyed our service and the flowers. Best wishes, The Haute Florist Team

Posted 6 months ago

“Great online florist. The website is easy to use, deliveries are quick, and the flowers look even better than the pictures. Fresh, vibrant, and beautiful. My go to for flowers.”

Helpful Report

Posted 6 months ago

Hello, Thank you for your fantastic review! We're thrilled you found our website easy to use and that the flowers exceeded your expectations. Best wishes, The Haute Florist Team

Posted 6 months ago

“My friend was delighted with her flowers, thank you.”

Helpful Report

Posted 6 months ago

Hello, Thank you so much for your wonderful review! We're thrilled to hear that your friend was delighted with her flowers. Best wishes, The Haute Florist Team

Posted 6 months ago

Haute Florist is rated 4.7 based on 30,058 reviews