Haute Florist Reviews

Name: Haute Florist
Address: Haute Florist, Prestige Gifting Ltd, E Mill, Dean Clough, , Haute Florist, Prestige Gifting Ltd, E Mill, Dean Clough, Calderdale
Rating: 4.69

4.7 Rating 30,068 Reviews

93 %

of reviewers recommend Haute Florist

Company Reviews

Product Reviews

Metrics

4.7

Based on 30,068 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult

Haute Florist 5 star review on 22nd November 2025

Lauren Wheatley

Haute Florist 5 star review on 7th November 2025

Candice-Marie Litchfield

Haute Florist 5 star review on 5th October 2025

3791

Anonymous

Anonymous // 01/01/2019

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English

“Great service. Would certainly use again.”

Helpful Report

Posted 8 months ago

Hello Andy, Thank you for your fantastic review! We're delighted to hear that you had a great experience with our service. We truly appreciate your support and can’t wait to assist you again in the future! Best wishes, Rosie

Posted 8 months ago

“My friend was thrilled with her flowers. She sent me photos. They are beautiful. Will definitely use Haute Florist again.”

Helpful Report

Posted 8 months ago

Hello Janet, Thank you so much for your fantastic review! We're thrilled to hear that your friend loved the flowers and that they brought such joy. It's always a pleasure to create arrangements that resonate with our customers. We look forward to serving you again soon! Best wishes, Rosie

Posted 8 months ago

“Absolutely wonderful , fresh and big ( medium size) bouquet ! Very happy ! Will only use them in the future . Also customers service helpful - needed to change day of delivery . Highly recommend”

Haute Florist 5 star review on 14th May 2025

Helpful Report

Posted 8 months ago

Hello Barbara, Thank you so much for your glowing review! We're overjoyed to hear that you love the bouquet and had a great experience with our customer service. Your recommendation means the world to us, and we can’t wait to create more beautiful arrangements for you in the future! Best wishes, Rosie

Posted 8 months ago

“My daughter was thrilled”

Helpful Report

Posted 8 months ago

Hello Elizabeth, Thank you so much for your wonderful review! We’re thrilled to hear that your daughter was delighted. It's always our goal to bring joy through our floral creations. We can't wait to create more beautiful arrangements for you in the future! Best wishes, Rosie

Posted 8 months ago

“The recipient told me they were beutiful.”

Helpful Report

Posted 8 months ago

Hello Sandra, Thank you for your lovely review! We’re so delighted to hear that the recipient found the flowers beautiful. It warms our hearts to know we could bring joy through our arrangements. We look forward to crafting more stunning floral creations for you in the future! Best wishes, Rosie

Posted 8 months ago

“She loved her birthday flowers”

Helpful Report

Posted 8 months ago

Hello Jane, Thank you for your fantastic review! We’re thrilled to hear that you loved your birthday flowers! It's our pleasure to help make your special day even brighter. We look forward to creating more beautiful arrangements for you in the future! Best wishes, Rosie

Posted 8 months ago

“Beautiful flowers and delivery was prompt”

Helpful Report

Posted 8 months ago

Hello Seaneen, Thank you for your wonderful review! We're so glad to hear that you found the flowers beautiful and that the delivery was prompt. We appreciate your support and look forward to serving you again soon! Best wishes, Rosie

Posted 8 months ago

“My daughter received her flowers and said they were beautiful and smelled gorgeous. Would definitely use again. Thank you.”

Helpful Report

Posted 8 months ago

Hello Tracy, Thank you so much for your kind words! We're thrilled to hear that your daughter loved the flowers and that they made such a lovely impression. We can't wait to help you create more beautiful floral moments in the future! Best wishes, Rosie

Posted 8 months ago

“I would definitely use Haute Florist again. My bouquet that I ordered was slight tweaked but beautiful nonetheless. The flowers were stunning and well packaged. Delivered on time for Next Day delivery. Very happy with my order!”

Helpful Report

Posted 8 months ago

Hello Jodi, Thank you so much for your wonderful review! We're so pleased to hear that you enjoyed your bouquet and that it arrived on time. Your satisfaction means the world to us, and we can't wait to assist you again in the future! Best wishes, Rosie

Posted 8 months ago

“The person I sent the bouquet to loved the flowers so I would use Haute again”

Helpful Report

Posted 8 months ago

Hello Mark, Thank you so much for your fantastic review! We're delighted to hear that the bouquet was well received and met your expectations. We look forward to helping you spread more floral joy in the future! Best wishes, Rosie

Posted 8 months ago

“So thankful to easily find online and order birthday flowers for a dear friend in Pinner after the closure of Mansi. Ordering from USA without issue and flowers arrived as pictured with simple modern printed card.”

Helpful Report

Posted 8 months ago

Hello, Thank you for your lovely review! We're delighted that you found it easy to order and that the flowers arrived just as you imagined. It's wonderful to know we could help brighten your friend's birthday! Best wishes, Rosie

Posted 8 months ago

“Gorgeous flowers. Delivered a week ago and they are still gorgeous. Great size as well. I ordered a large”

Helpful Report

Posted 8 months ago

Hello Elyn, Thank you for your glowing review! We're thrilled to hear that your flowers have remained gorgeous even after a week. It's wonderful to know that you loved the size as well! Best wishes, Rosie

Posted 8 months ago

“Beautiful flowers, well presented and delivered on time. A varied selection to choose from.”

Helpful Report

Posted 8 months ago

Hello, Thank you for your wonderful review! We're thrilled to hear that you enjoyed our beautiful flowers and found them well presented. It's great to know that you appreciated the variety we offer. Best wishes, The Haute Florist Team

Posted 8 months ago

“Beautiful flowers. Perfect delivery time. Easy to order online from Australia thank you”

Helpful Report

Posted 8 months ago

Hello Rhys, Thank you for your fantastic review! We're so glad to hear that you found our flowers beautiful and enjoyed the ease of ordering from Australia. Best wishes, The Haute Florist Team

Posted 8 months ago

“Thought I was late for mum's birthday again, but they delivered next day even though I'd ordered on bank holiday Monday after the deadline for next day.”

Helpful Report

Posted 8 months ago

Hello Paul, Thank you for your amazing review! We're so glad to hear that we could deliver on time for your mum's birthday. Best wishes, The Haute Florist Team

Posted 8 months ago

“My recipient was very happy with the delivery and freshness of the flowers , will defo use again”

Helpful Report

Posted 8 months ago

Hello Sarah, Thank you for your lovely review! We're delighted to hear that your recipient was happy with the delivery and the freshness of our flowers. Best wishes, The Haute Florist Team

Posted 8 months ago

“Beautifully presented flowers”

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Posted 8 months ago

Hello James, Thank you for your lovely review! We're delighted to hear that you found our flowers beautifully presented. Best wishes, The Haute Florist Team

Posted 8 months ago

“Picture sent by recipient showed EXACTLY What we ordered. Beautiful, fresh and the hatbox was a lovely addition. Recipient was over the moon happy!”

Helpful Report

Posted 8 months ago

Hello, Thank you for your wonderful review! We're thrilled to hear that the flowers were exactly what you ordered and that the recipient loved them. It's always our goal to delight our customers, and we're so glad to know you were both happy with the end result. Best wishes, The Haute Florist Team

Posted 8 months ago

“Will never use the service again. Relied on them to deliver birthday flowers - no tracking, no nothing, flowers never arrived. Was only made aware once I followed up with them. On reaching out to find a solution I was met with terrible customer service.”

Helpful Report

Posted 8 months ago

Hello, I’m really sorry to hear about your recent experience with us. It's frustrating to know that your order was not delivered as expected, and I understand how disappointing it is not to receive any tracking information. Your feedback highlights important areas where we need to improve, especially regarding communication and customer service. Thank you for bringing this to our attention. We take these matters seriously and will work to ensure this doesn’t happen again. I have also reached out via email. Best wishes, Ellie

Posted 8 months ago

“Seemless process ...thanks so much forbyour flowers services”

Helpful Report

Posted 8 months ago

Hello, Thank you so much for your kind review! We're delighted to hear that you found the process seamless and that you appreciated our flower services. Best wishes, The Haute Florist Team

Posted 8 months ago

Haute Florist is rated 4.7 based on 30,068 reviews