Haute Florist Reviews

Name: Haute Florist
Address: Haute Florist, Prestige Gifting Ltd, E Mill, Dean Clough, , Haute Florist, Prestige Gifting Ltd, E Mill, Dean Clough, Calderdale
Rating: 4.69

4.7 Rating 30,058 Reviews

93 %

of reviewers recommend Haute Florist

Company Reviews

Product Reviews

Metrics

4.7

Based on 30,058 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult

Haute Florist 5 star review on 7th November 2025

Candice-Marie Litchfield

Haute Florist 5 star review on 5th October 2025

3790

Anonymous

Anonymous // 01/01/2019

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English

“Could have got a nicer bunch of flowers from the local supermarket. Quality of the flowers are poor, the size of the bunch was inadequate. Overall fully disappointed, spoke to customer service and all they had to say was the bunch was adequate and the flowers need there food. Would advise all to avoid and shop local instead.”

Helpful Report

Posted 1 year ago

Hello Emma, Thank you for your review. I’m really sorry to hear that you were disappointed with the flowers and the service you received. This isn’t the standard we aim for, and I apologise for the inconvenience. Your feedback is important, and I’ll ensure it’s shared with our team to help us improve. I have contacted you directly via email to resolve this hopefully. Best wishes, Ellie

Posted 1 year ago

“The flowers were for a friend and she told me they were lovely.”

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Posted 1 year ago

Thank you for letting us know! We're happy to hear that your friend loved the flowers. We appreciate your feedback!

Posted 1 year ago

“lovely flowers and fast delivery”

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Posted 1 year ago

Hello Rachel, Thank you for your kind words! We're delighted you enjoyed the flowers and found our delivery fast. We appreciate your feedback!

Posted 1 year ago

“Beautiful flowers well presented”

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Posted 1 year ago

Hello Leann, Thank you for your lovely feedback! We’re glad to hear that you found the flowers beautiful and well-presented. We appreciate your support!

Posted 1 year ago

“We ordered these for a friend who had just lost a family member she loved them they came the next day and she was made up with them”

Helpful Report

Posted 1 year ago

Hello Tanya, Thank you for sharing your experience. We're so glad to hear that the flowers brought comfort to your friend during such a difficult time. It’s wonderful to know they arrived promptly and made her feel better. We appreciate your thoughtful choice and support.

Posted 1 year ago

“I am thrilled with the bouquet that my friend received - it was beautiful! The flowers were very fresh and the colours were perfect. I would definitely use you again.”

Helpful Report

Posted 1 year ago

Hello Mandy, Thank you for your fantastic review! We’re thrilled to hear that your friend loved the bouquet and that the flowers were fresh and vibrant. We look forward to serving you again in the future and appreciate your kind words!

Posted 1 year ago

“Flowers are great. Delivery was on point”

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Posted 1 year ago

Thank you for your feedback! We’re glad to hear that you’re pleased with the flowers and the delivery. We appreciate your support!

Posted 1 year ago

“Beautiful sunflowers arrived for my daughter and she loves them. They were beautifully arranged and arrived early. Thank you Haute I will use you again.”

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Posted 1 year ago

Hello Jean, Thank you for your lovely review! We’re delighted to hear that your daughter loved the sunflowers and that they arrived early and beautifully arranged. We look forward to serving you again and appreciate your kind words!

Posted 1 year ago

“Had the desired effect thankyou lovely.”

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Posted 1 year ago

Hello Marilyn, Thank you for your feedback! We’re glad to hear that the flowers had the desired effect. We appreciate your kind words and are happy to have helped!

Posted 1 year ago

“Friend going for a day surgery was very pleased.”

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Posted 1 year ago

Hello Bernaette, Thank you for letting us know! We’re glad to hear that your friend was pleased with the flowers, especially before their day surgery. We hope they have a speedy recovery!

Posted 1 year ago

“Recipient very happy”

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Posted 1 year ago

Hello Bernadette, Thank you for letting us know! We're thrilled to hear that the recipient was very happy with the flowers. We appreciate your feedback!

Posted 1 year ago

“Great florist! The pot came broken first time to my recipient, and they immediately replaced the bouquet as soon as I reported it. That’s what I call service excellence!”

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Posted 1 year ago

Hello Suvo, Thank you for your fantastic review! We’re glad we could resolve the issue quickly and that you were pleased with our service. Your kind words about our service excellence mean a lot to us. We appreciate your support and look forward to serving you again!

Posted 1 year ago

“I use Haute for the time, the whole experience was great, and the flowers were amazing I would definitely recommend them , I will be using them again.”

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Posted 1 year ago

Hello Michelle, Thank you for your wonderful review! We’re delighted to hear that your first experience with Haute was great and that you loved the flowers. We truly appreciate your recommendation and look forward to serving you again!

Posted 1 year ago

“I sent a boquet to a friend who had just moved into her new home. They were absolutely stunning and she loved them.”

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Posted 1 year ago

Hello Jackie, Thank you for your lovely feedback! We’re thrilled to hear that the bouquet was stunning and that your friend loved it. We’re happy to have been a part of celebrating her new home!

Posted 1 year ago

“Couldn't fault the service or the products, exactly as they looked in the picture and beautifully wrapped and packaged.”

Haute Florist 5 star review on 13th September 2024

Helpful Report

Posted 1 year ago

Hello Bethan, Thank you for your great review! We’re delighted to hear that you were pleased with both our service and the product presentation. Your satisfaction is our priority, and we appreciate your kind words!

Posted 1 year ago

“I bought the "serenity" bunch of flowers fkr my fiancee and was worried as this was a very big bunch of mixed flowers that there would be the odd flower that would be "on its way out" as i have bought from various suppliers in the past. . I can honestly say that these were probably the best array of flowers I have ever bought . My Fiancee agreed (as all other colleagues ar her work where I had delivered to) agreed also. . Simply exceptional!!! 10/10.”

Helpful Report

Posted 1 year ago

Hello William, Thank you so much for your wonderful review! We're thrilled to hear that the "Serenity" bouquet exceeded your expectations and was well-received by your fiancée and her colleagues.

Posted 1 year ago

“Flowers lovely and nicely presented. Delivery received on whole good but one gerbera head broken and a few twigs. Tissue paper can be used to prevent this. Parcel was left on top doorstep preventing door from opening.”

Helpful Report

Posted 1 year ago

Hello, Thank you for your feedback. We’re glad to hear that you found the flowers lovely and nicely presented. We apologize for the issues with the broken gerbera head and the delivery placement. Your suggestions about using tissue paper and better parcel placement are appreciated, and we’ll use them to improve our service. Thank you for bringing this to our attention.

Posted 1 year ago

“Absolutely fabulous , flowers beautiful, fast delivery , great service ,great price”

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Posted 1 year ago

Hello Annette, Thank you for your fantastic review! We’re thrilled to hear that you loved the flowers, found our service fast and great, and felt the price was right. Your feedback means a lot to us!

Posted 1 year ago

“Wonderful flowers and service”

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Posted 1 year ago

Hello Brenda, Thank you for your kind words! We’re delighted to hear that you were pleased with both the flowers and our service. We appreciate your support!

Posted 1 year ago

“Ordered a lovely bunch to my sister in Nottingham as I live in Kent. When buying flowers online, you don't always recieve what you see in the image online. My sister sent me a message and they are beautiful, exactly as advertised and were delivered in water. I would 100% recommend Haute and have just purchased another bunch for another family member.”

Helpful Report

Posted 1 year ago

Thank you so much, Abrica, for giving Haute Florist a fantastic 5-star rating! We truly appreciate your support and recommendation. We're elated to hear that you ordered a lovely bouquet for your sister in Nottingham, and it arrived exactly as advertised. It's always a concern when purchasing flowers online, but we're pleased to know that your sister received a beautiful arrangement and even sent you a message about it. Your trust means a lot to us, and we're thrilled to have exceeded your expectations. Thank you for choosing Haute Florist, and we hope to serve you again soon!

Posted 1 year ago

Haute Florist is rated 4.7 based on 30,058 reviews