Haute Florist Reviews

Name: Haute Florist
Address: Haute Florist, Prestige Gifting Ltd, E Mill, Dean Clough, , Haute Florist, Prestige Gifting Ltd, E Mill, Dean Clough, Calderdale
Rating: 4.69

4.7 Rating 30,058 Reviews

93 %

of reviewers recommend Haute Florist

Company Reviews

Product Reviews

Metrics

4.7

Based on 30,058 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult

Haute Florist 5 star review on 7th November 2025

Candice-Marie Litchfield

Haute Florist 5 star review on 5th October 2025

3790

Anonymous

Anonymous // 01/01/2019

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English

“Beautiful flowers delivered on time, lovely presentation. Thank you”

Helpful Report

Posted 1 year ago

Thank you, Fran, for your wonderful 5-star rating of Haute Florist! We are delighted to hear that you were impressed with our beautiful flowers, timely delivery, and lovely presentation. Your kind words mean the world to us. Thank you for choosing Haute Florist, and we hope to serve you again in the future!

Posted 1 year ago

“Terrible never use again, support your local florist!”

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Posted 1 year ago

Thank you for taking the time to share your experience with Haute Florist. We truly appreciate your feedback and it is valuable to us as we continuously strive to improve our services. We sincerely apologise for the experience you had with us and understand that you had a less than satisfactory experience. Your feedback is important to us, and we will use this to improve our service. Warm regards, Rosie

Posted 1 year ago

“Flowers are gorgeous, fresh, absolutely incredible colors”

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Posted 1 year ago

Dear Svetlana, Thank you so much for taking the time to rate Haute Florist with 5 stars! We are thrilled to hear that you had a wonderful experience with us.

Posted 1 year ago

“I have used Hsute Florist regularly since I received a lovely bouquet myself- high quality and fantastic next day service. I will be using HF again!”

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Posted 1 year ago

Hello Clare, thank you so much for your glowing 5-star rating of Haute Florist! We truly appreciate your kind words and are thrilled to hear that you have been a regular customer since receiving a lovely bouquet yourself.

Posted 1 year ago

“Highly recommended, always beautiful flowers”

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Posted 1 year ago

Thank you so much for taking the time to rate Haute Florist with 5 stars! We greatly appreciate your positive feedback and we are thrilled to hear that you had a wonderful experience with us.

Posted 1 year ago

“Very happy with the service. Beautiful bouquet 💐”

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Posted 1 year ago

Dear Soomeeta,Thank you so much for your 5-star rating! We truly appreciate your feedback and are thrilled to hear that you are very happy with our service. The team here at Haute Florist takes great pride in creating beautiful bouquets for our valued customers like you. We look forward to serving you again in the future. Best regards, Katie

Posted 1 year ago

“The flowers were for my sister as she had planned her son's entire wedding and it was a gesture of appreciation for ensuring that we all appreciated her execution of a perfect day. The flowers exceeded expectations! they flower arrangement was much bigger than I had expected and flowers, well they were stunning! the roses were just atthe right stage of their blossom and were very high quality roses too. The arrangement was breath taking. I have had Haute flowers myself in the past twice, and I would alway recommend for anything of great significance that Haute is used. Thank you for adding that extra love to my sisters day.”

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Posted 1 year ago

Dear Shazia, thank you so much for taking the time to give Haute Florist a 5-star rating! Your feedback means the world to us.

Posted 1 year ago

“Sent flowers to a client - would definitely use again”

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Posted 1 year ago

Thank you so much for your glowing 5-star review of Haute Florist! We sincerely appreciate your kind words and are thrilled that you had such a wonderful experience with us. We are delighted to hear that you sent flowers to a client and that you would definitely use our services again. Building lasting relationships with our customers is our top priority, and it warms our hearts to know that we have met your expectations. Thank you once again for choosing Haute Florist. We look forward to serving you in the future and providing you with our exceptional floral arrangements and outstanding customer service.

Posted 1 year ago

“Excellent service flowers were beautiful”

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Posted 1 year ago

Dear Deirdre, thank you so much for your kind words and for taking the time to leave us a 5-star rating. We truly appreciate your support and are thrilled to hear that you had an excellent experience with our service. We take great pride in delivering beautiful flowers, and your feedback is a testament to our dedication. Once again, thank you for choosing Haute Florist. We look forward to serving you again in the future. Best regards, Rosie

Posted 1 year ago

“The flowers looked beautiful and arrived on time so a huge thank you to you”

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Posted 1 year ago

Dear Candy, Thank you so much for your amazing 5-star rating of Haute Florist! We truly appreciate your kind words and feedback. We are thrilled to hear that the flowers looked beautiful and arrived on time. It is our utmost priority to ensure that our customers receive top-quality products and excellent service.

Posted 1 year ago

“Fab as always - never disappointing”

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Posted 1 year ago

Dear Sarah, thank you so much for your outstanding 5-star rating of Haute Florist! We sincerely appreciate your kind words and constant support. Warmest regards, Haute Florist Team

Posted 1 year ago

“I am beyond furious with the atrocious service from this so-called 'florist.' The flowers arrived a staggering six days after I placed the order, and they were in such a disgraceful state that the compost heap would be insulted by the addition. Wilted, withered, and absolutely lifeless—there wasn't even a hint of an attempt to keep them fresh. No water, no care, just a sad bundle of decaying stems. The packaging was a joke, and I have plenty of photos to prove just how appalling it was. For the extortionate amount I was charged, this is nothing short of daylight robbery. The flowers I received were a complete mockery of the lush, vibrant arrangement advertised on their website. I will be taking to every social media platform to expose this scam of a company and warn others to stay far, far away. Save your money and your sanity—order from literally anywhere else. I will also be seeking a full refund.”

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Posted 1 year ago

Hello Martina, thank you so much for taking the time to provide us with your feedback about your recent experience with Haute Florist. We sincerely apologise for the disappointment and frustration you encountered upon receiving your order. We understand that the flowers arrived much later than expected and were in poor condition. I can see from your order that your order the delivery was delayed as the incorrect postcode was provided when you placed the order. We genuinely appreciate you bringing these issues to our attention. I can see that this has been passed to our management team. Warm regards, Rosie

Posted 1 year ago

“Incredible fast service, beautiful flowers and very reasonably priced. Highly recommend”

Haute Florist 5 star review on 16th September 2024

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Posted 1 year ago

Dear Sinead, thank you so much for taking the time to leave us a fantastic 5-star rating for Haute Florist. We are absolutely thrilled to hear that you enjoyed our service, beautiful flowers, and reasonable prices. Your recommendation means a lot to us, and we truly appreciate your support. Once again, thank you for choosing Haute Florist, and we look forward to serving you again in the future. Warm Regards, Rosie

Posted 1 year ago

“Easy and straight forward process. The flowers I ordered were beautiful and fresh. Very happy with both orders.”

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Posted 1 year ago

Dear Emma, thank you so much for your glowing 5-star rating of Haute Florist! We are thrilled to hear that you found the ordering process to be easy and straightforward. We always strive to make the experience as seamless as possible for our valued customers.

Posted 1 year ago

“The flowers were the same colours as on the website - perhaps not quite as full and bushy but I o it saw a photo! Very reliable service and a good price too!”

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Posted 1 year ago

Dear David, thank you so much for awarding Haute Florist with a 4-star rating! We sincerely appreciate your feedback and are delighted to hear that you were pleased with our service.

Posted 1 year ago

“Beautiful bouquet delivered to my daughter in law for her birthday. She sent a photo. They looked lovely, she was delighted.would order again.”

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Posted 1 year ago

Dear Margaret, thank you so much for taking the time to give Haute Florist a fabulous 5-star rating! We are thrilled to hear that you were pleased with the beautiful bouquet we delivered to your daughter-in-law for her birthday. We greatly appreciate your feedback, and we are delighted to know that the flowers looked lovely and brought joy to her day.

Posted 1 year ago

“I am delighted to say that we ordered a bouquet from Haute Florist last week and they were outstanding once again. The flowers were just as we'd hoped when ordering from a picture and each one was super fresh.”

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Posted 1 year ago

Dear Sarah, thank you so much for your glowing 5-star review of Haute Florist! We are thrilled to hear that you had such a wonderful experience with us. Warm regards, Rosie

Posted 1 year ago

“Ordered from them as I saw a box of flowers delivered to my work place. So I thought I’d give them a go. After I ordered them I checked the online reviews and they were bad reviews but to my delight the order was spot on couldn’t fault it. Next day delivery as well 100%”

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Posted 1 year ago

Dear Danny, thank you so much for your glowing 5-star review of Haute Florist! We truly appreciate your decision to give us a try after seeing a box of flowers delivered to your workplace. It means a lot to hear that despite the negative online reviews you came across, your order was absolutely perfect. We take great pride in ensuring a spot-on delivery experience, and we're thrilled that we could exceed your expectations. Thank you once again for your trust in us. Warmest regards, Rosie

Posted 1 year ago

“First time using Haute and I will definitely use them again. The flowers were gorgeous and communication about despatch and delivery was excellent! Fast service.”

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Posted 1 year ago

Dear Debbie, thank you so much for your amazing 5-star rating of Haute Florist! We are thrilled to hear that you had a fantastic first experience with us and that you loved the gorgeous flowers. We pride ourselves on providing excellent communication throughout the process, from dispatch to delivery. It's wonderful to know that our fast service exceeded your expectations. We truly value your feedback and we look forward to serving you again in the future.

Posted 1 year ago

“Wondering if anyone has also experienced extreme mouldy roses ordered on the 12th and by 16th all the roses have visible mould and are dead … after paying £95 -and providing images and videos of said mouldy flowers i was offered a £10 voucher as an apology .. Iv asked twice for a full or partial refund but yet instead they’d like to send more mouldy flowers to me”

Helpful Report

Posted 1 year ago

Dear Taya, thank you so much for taking the time to provide us with your feedback regarding your experience with Haute Florist. We truly appreciate your honesty and it is through valuable feedback like yours that we can identify areas where we need to improve. We sincerely apologise for the unfortunate situation you encountered, where the roses you ordered arrived with visible mould and eventually died by the 16th. This is not the kind of experience we want our customers to have. I can see that our customer service team are looking into this. Warm regards, Haute Florist

Posted 1 year ago

Haute Florist is rated 4.7 based on 30,058 reviews