Haute Florist Reviews

Name: Haute Florist
Address: Haute Florist, Prestige Gifting Ltd, E Mill, Dean Clough, , Haute Florist, Prestige Gifting Ltd, E Mill, Dean Clough, Calderdale
Rating: 4.69

4.7 Rating 30,069 Reviews

93 %

of reviewers recommend Haute Florist

Company Reviews

Product Reviews

Metrics

4.7

Based on 30,069 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult

Haute Florist 5 star review on 22nd November 2025

Lauren Wheatley

Haute Florist 5 star review on 7th November 2025

Candice-Marie Litchfield

Haute Florist 5 star review on 5th October 2025

3791

Anonymous

Anonymous // 01/01/2019

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English

“The flowers looked beautiful and arrived on time so a huge thank you to you”

Helpful Report

Posted 1 year ago

Dear Candy, Thank you so much for your amazing 5-star rating of Haute Florist! We truly appreciate your kind words and feedback. We are thrilled to hear that the flowers looked beautiful and arrived on time. It is our utmost priority to ensure that our customers receive top-quality products and excellent service.

Posted 1 year ago

“Fab as always - never disappointing”

Helpful Report

Posted 1 year ago

Dear Sarah, thank you so much for your outstanding 5-star rating of Haute Florist! We sincerely appreciate your kind words and constant support. Warmest regards, Haute Florist Team

Posted 1 year ago

“I am beyond furious with the atrocious service from this so-called 'florist.' The flowers arrived a staggering six days after I placed the order, and they were in such a disgraceful state that the compost heap would be insulted by the addition. Wilted, withered, and absolutely lifeless—there wasn't even a hint of an attempt to keep them fresh. No water, no care, just a sad bundle of decaying stems. The packaging was a joke, and I have plenty of photos to prove just how appalling it was. For the extortionate amount I was charged, this is nothing short of daylight robbery. The flowers I received were a complete mockery of the lush, vibrant arrangement advertised on their website. I will be taking to every social media platform to expose this scam of a company and warn others to stay far, far away. Save your money and your sanity—order from literally anywhere else. I will also be seeking a full refund.”

Helpful Report

Posted 1 year ago

Hello Martina, thank you so much for taking the time to provide us with your feedback about your recent experience with Haute Florist. We sincerely apologise for the disappointment and frustration you encountered upon receiving your order. We understand that the flowers arrived much later than expected and were in poor condition. I can see from your order that your order the delivery was delayed as the incorrect postcode was provided when you placed the order. We genuinely appreciate you bringing these issues to our attention. I can see that this has been passed to our management team. Warm regards, Rosie

Posted 1 year ago

“Incredible fast service, beautiful flowers and very reasonably priced. Highly recommend”

Haute Florist 5 star review on 16th September 2024

Helpful Report

Posted 1 year ago

Dear Sinead, thank you so much for taking the time to leave us a fantastic 5-star rating for Haute Florist. We are absolutely thrilled to hear that you enjoyed our service, beautiful flowers, and reasonable prices. Your recommendation means a lot to us, and we truly appreciate your support. Once again, thank you for choosing Haute Florist, and we look forward to serving you again in the future. Warm Regards, Rosie

Posted 1 year ago

“Easy and straight forward process. The flowers I ordered were beautiful and fresh. Very happy with both orders.”

Helpful Report

Posted 1 year ago

Dear Emma, thank you so much for your glowing 5-star rating of Haute Florist! We are thrilled to hear that you found the ordering process to be easy and straightforward. We always strive to make the experience as seamless as possible for our valued customers.

Posted 1 year ago

“The flowers were the same colours as on the website - perhaps not quite as full and bushy but I o it saw a photo! Very reliable service and a good price too!”

Helpful Report

Posted 1 year ago

Dear David, thank you so much for awarding Haute Florist with a 4-star rating! We sincerely appreciate your feedback and are delighted to hear that you were pleased with our service.

Posted 1 year ago

“Beautiful bouquet delivered to my daughter in law for her birthday. She sent a photo. They looked lovely, she was delighted.would order again.”

Helpful Report

Posted 1 year ago

Dear Margaret, thank you so much for taking the time to give Haute Florist a fabulous 5-star rating! We are thrilled to hear that you were pleased with the beautiful bouquet we delivered to your daughter-in-law for her birthday. We greatly appreciate your feedback, and we are delighted to know that the flowers looked lovely and brought joy to her day.

Posted 1 year ago

“I am delighted to say that we ordered a bouquet from Haute Florist last week and they were outstanding once again. The flowers were just as we'd hoped when ordering from a picture and each one was super fresh.”

Helpful Report

Posted 1 year ago

Dear Sarah, thank you so much for your glowing 5-star review of Haute Florist! We are thrilled to hear that you had such a wonderful experience with us. Warm regards, Rosie

Posted 1 year ago

“Ordered from them as I saw a box of flowers delivered to my work place. So I thought I’d give them a go. After I ordered them I checked the online reviews and they were bad reviews but to my delight the order was spot on couldn’t fault it. Next day delivery as well 100%”

Helpful Report

Posted 1 year ago

Dear Danny, thank you so much for your glowing 5-star review of Haute Florist! We truly appreciate your decision to give us a try after seeing a box of flowers delivered to your workplace. It means a lot to hear that despite the negative online reviews you came across, your order was absolutely perfect. We take great pride in ensuring a spot-on delivery experience, and we're thrilled that we could exceed your expectations. Thank you once again for your trust in us. Warmest regards, Rosie

Posted 1 year ago

“First time using Haute and I will definitely use them again. The flowers were gorgeous and communication about despatch and delivery was excellent! Fast service.”

Helpful Report

Posted 1 year ago

Dear Debbie, thank you so much for your amazing 5-star rating of Haute Florist! We are thrilled to hear that you had a fantastic first experience with us and that you loved the gorgeous flowers. We pride ourselves on providing excellent communication throughout the process, from dispatch to delivery. It's wonderful to know that our fast service exceeded your expectations. We truly value your feedback and we look forward to serving you again in the future.

Posted 1 year ago

“Wondering if anyone has also experienced extreme mouldy roses ordered on the 12th and by 16th all the roses have visible mould and are dead … after paying £95 -and providing images and videos of said mouldy flowers i was offered a £10 voucher as an apology .. Iv asked twice for a full or partial refund but yet instead they’d like to send more mouldy flowers to me”

Helpful Report

Posted 1 year ago

Dear Taya, thank you so much for taking the time to provide us with your feedback regarding your experience with Haute Florist. We truly appreciate your honesty and it is through valuable feedback like yours that we can identify areas where we need to improve. We sincerely apologise for the unfortunate situation you encountered, where the roses you ordered arrived with visible mould and eventually died by the 16th. This is not the kind of experience we want our customers to have. I can see that our customer service team are looking into this. Warm regards, Haute Florist

Posted 1 year ago

“So easy to order via the website. The flowers in a hatbox were delivered to my Mum for her birthday, she said how beautiful they were sitting on her coffee table.”

Helpful Report

Posted 1 year ago

Dear Beverly, thank you so much for taking the time to leave us a 5-star rating for your experience with Haute Florist! We truly appreciate your kind words and are thrilled to hear that your Mum loved the flowers in a hatbox for her birthday.

Posted 1 year ago

“Hands down the best around… Flowers are always spot on and they last well of 7 days if taken care of.”

Helpful Report

Posted 1 year ago

Thank you so much for your amazing 5-star rating of Haute Florist! We truly appreciate your support and are thrilled to hear that you had such a positive experience with us.

Posted 1 year ago

“Delivered the next day and the recipients were very happy with the flower”

Helpful Report

Posted 1 year ago

Thank you so much for your outstanding 5-star rating of Haute Florist! We sincerely appreciate your feedback and are thrilled to hear that you had a fantastic experience with us. Delivered the next day and received with utmost pleasure by the recipients - this really made our day! We are committed to delivering high-quality, beautiful flowers to bring joy to your loved ones' lives. Thank you once again for choosing Haute Florist, and we look forward to serving you again in the future.

Posted 1 year ago

“Always easy to order and lovely flowers!”

Helpful Report

Posted 1 year ago

Hello Julia, Thank you for your kind words! We're delighted to hear that you find the ordering process easy and enjoy the flowers. We appreciate your continued support!

Posted 1 year ago

“My Mum's Birthday flowers arrived on time and on great condition. My Mum was over the moon with them, which made me very happy indeed. Thank you Haute Florist. I hope the flowers I ordered for delivery this Wednesday are equally as good. Would recommend based on first order.”

Helpful Report

Posted 1 year ago

Hello Kylie, Thank you so much for your lovely review! We're thrilled to hear that your mum loved her birthday flowers and that they arrived in perfect condition. We’ll make sure the flowers for your upcoming delivery are just as beautiful! Your recommendation means a lot to us, and we truly appreciate your trust in Haute Florist.

Posted 1 year ago

“I will not be using this company again. Flowers were paid for the next day to an event happening on that day, flowers were not delivered and the company could not offer a full refund - the flowers cost £133 altogether. Unhappy and will find another supplier going forward.”

Helpful Report

Posted 1 year ago

Hello Paige, Thank you for taking the time to leave a review. I’m very sorry to hear about the issues you experienced with your order. This isn’t the level of service we strive to provide, and I understand your frustration with the delivery and refund process. Your feedback is valuable, and I’ll make sure it’s addressed with our team. Warm regards, Rosie

Posted 1 year ago

“Delivered too late for funeral 😟”

Helpful Report

Posted 1 year ago

Hello Peter, Thank you for your review. I’m truly sorry to hear that the delivery was late for such an important occasion. This isn’t the experience we aim to provide, and I apologise for the inconvenience. I will relay this to our dispatch manager. Warm regards, Rosie

Posted 1 year ago

“Smooth from order to deluvery- beautiful quality orchid in a bowl.”

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Posted 1 year ago

Thank you for your feedback! We're so glad to hear that the process was smooth from start to finish and that you loved the quality of the orchid. We appreciate your support!

Posted 1 year ago

“Absolutely stunningly beautiful flowers Made my wife's anniversary so very special beautiful many thanks”

Helpful Report

Posted 1 year ago

Hello John, Thank you so much for your wonderful review! We're thrilled to hear that the flowers made your wife's anniversary extra special. It means a lot to us, and we're glad we could be a part of such a memorable occasion!

Posted 1 year ago

Haute Florist is rated 4.7 based on 30,069 reviews