Haute Florist Reviews

Name: Haute Florist
Address: Haute Florist, Prestige Gifting Ltd, E Mill, Dean Clough, , Haute Florist, Prestige Gifting Ltd, E Mill, Dean Clough, Calderdale
Rating: 4.69

4.7 Rating 30,058 Reviews

93 %

of reviewers recommend Haute Florist

Company Reviews

Product Reviews

Metrics

4.7

Based on 30,058 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult

Haute Florist 5 star review on 7th November 2025

Candice-Marie Litchfield

Haute Florist 5 star review on 5th October 2025

3790

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“So easy to order via the website. The flowers in a hatbox were delivered to my Mum for her birthday, she said how beautiful they were sitting on her coffee table.”

Helpful Report

Posted 1 year ago

Dear Beverly, thank you so much for taking the time to leave us a 5-star rating for your experience with Haute Florist! We truly appreciate your kind words and are thrilled to hear that your Mum loved the flowers in a hatbox for her birthday.

Posted 1 year ago

“Hands down the best around… Flowers are always spot on and they last well of 7 days if taken care of.”

Helpful Report

Posted 1 year ago

Thank you so much for your amazing 5-star rating of Haute Florist! We truly appreciate your support and are thrilled to hear that you had such a positive experience with us.

Posted 1 year ago

“Delivered the next day and the recipients were very happy with the flower”

Helpful Report

Posted 1 year ago

Thank you so much for your outstanding 5-star rating of Haute Florist! We sincerely appreciate your feedback and are thrilled to hear that you had a fantastic experience with us. Delivered the next day and received with utmost pleasure by the recipients - this really made our day! We are committed to delivering high-quality, beautiful flowers to bring joy to your loved ones' lives. Thank you once again for choosing Haute Florist, and we look forward to serving you again in the future.

Posted 1 year ago

“Always easy to order and lovely flowers!”

Helpful Report

Posted 1 year ago

Hello Julia, Thank you for your kind words! We're delighted to hear that you find the ordering process easy and enjoy the flowers. We appreciate your continued support!

Posted 1 year ago

“My Mum's Birthday flowers arrived on time and on great condition. My Mum was over the moon with them, which made me very happy indeed. Thank you Haute Florist. I hope the flowers I ordered for delivery this Wednesday are equally as good. Would recommend based on first order.”

Helpful Report

Posted 1 year ago

Hello Kylie, Thank you so much for your lovely review! We're thrilled to hear that your mum loved her birthday flowers and that they arrived in perfect condition. We’ll make sure the flowers for your upcoming delivery are just as beautiful! Your recommendation means a lot to us, and we truly appreciate your trust in Haute Florist.

Posted 1 year ago

“I will not be using this company again. Flowers were paid for the next day to an event happening on that day, flowers were not delivered and the company could not offer a full refund - the flowers cost £133 altogether. Unhappy and will find another supplier going forward.”

Helpful Report

Posted 1 year ago

Hello Paige, Thank you for taking the time to leave a review. I’m very sorry to hear about the issues you experienced with your order. This isn’t the level of service we strive to provide, and I understand your frustration with the delivery and refund process. Your feedback is valuable, and I’ll make sure it’s addressed with our team. Warm regards, Rosie

Posted 1 year ago

“Delivered too late for funeral 😟”

Helpful Report

Posted 1 year ago

Hello Peter, Thank you for your review. I’m truly sorry to hear that the delivery was late for such an important occasion. This isn’t the experience we aim to provide, and I apologise for the inconvenience. I will relay this to our dispatch manager. Warm regards, Rosie

Posted 1 year ago

“Smooth from order to deluvery- beautiful quality orchid in a bowl.”

Helpful Report

Posted 1 year ago

Thank you for your feedback! We're so glad to hear that the process was smooth from start to finish and that you loved the quality of the orchid. We appreciate your support!

Posted 1 year ago

“Absolutely stunningly beautiful flowers Made my wife's anniversary so very special beautiful many thanks”

Helpful Report

Posted 1 year ago

Hello John, Thank you so much for your wonderful review! We're thrilled to hear that the flowers made your wife's anniversary extra special. It means a lot to us, and we're glad we could be a part of such a memorable occasion!

Posted 1 year ago

“My colleague loved the flowers 💐”

Helpful Report

Posted 1 year ago

Hello Emma, Thank you for your feedback! We're so happy to hear that your colleague loved the flowers. It’s always great to know our blooms are appreciated!

Posted 1 year ago

“Amazing flowers, professional service and prompt delivery”

Helpful Report

Posted 1 year ago

Thank you for your fantastic review! We're delighted you loved the flowers and appreciated our professional service and prompt delivery. We look forward to serving you again!

Posted 1 year ago

“I can only give a review based on the reaction from my Aunt. The flowers were for her 90th Birthday. She said they were beautiful. She commented that they were all unusual flowers.”

Helpful Report

Posted 1 year ago

Hello Valerie, Thank you for sharing your aunt's reaction! We're thrilled to hear that the flowers for her 90th birthday were beautiful and that she enjoyed the unique blooms. It’s wonderful to know they helped make her special day even more memorable!

Posted 1 year ago

“Ordered next day delivery and the flowers were beautiful!! Will be purchasing again!”

Helpful Report

Posted 1 year ago

Thank you for your great review! We’re delighted to hear that the next-day delivery flowers were beautiful and that you’re planning to purchase from us again. We look forward to serving you in the future!

Posted 1 year ago

“Beautiful flowers and efficient deliver”

Helpful Report

Posted 1 year ago

Hello Christine, Thank you for your feedback! We're so glad you were pleased with the flowers and our efficient delivery service. We appreciate your support!

Posted 1 year ago

“I believe they were lovely good job 👍”

Helpful Report

Posted 1 year ago

Thank you for your kind words! We're happy to hear you thought the flowers were lovely. We appreciate the positive feedback!

Posted 1 year ago

“Spectacular as always. Had to use you again as a rushed replacement for another company's failed order. As always, you never fail. Can always be relied upon. Thank you.”

Helpful Report

Posted 1 year ago

Hello Omar, Thank you for your amazing feedback! We're thrilled to hear that we could step in and deliver as expected, especially when needed on short notice. We appreciate your trust in us and are always here to help. Thank you for your continued support!

Posted 1 year ago

“Ordered on line several bouquets all arrived on time and were beautiful just what I wanted ,the flowers have lasted first class service would recommend using this florist.I will definitely be using them again,”

Helpful Report

Posted 1 year ago

Hello Janet, Thank you so much for your wonderful review! We're delighted to hear that all the bouquets arrived on time, looked beautiful, and met your expectations. It's great to know that they’ve lasted well and that you’re happy with our service. We look forward to serving you again in the future and truly appreciate your recommendation!

Posted 1 year ago

“Very good service and flowers.”

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Posted 1 year ago

Thank you for your positive feedback! We're glad to hear that you were pleased with both our service and the flowers. We appreciate your support!

Posted 1 year ago

“Incredible flowers. I like in Kent and my family is in Mansfield. Sceptical of online florists but I ordered earlier this week and sent a bouquet to my sister and they were beautiful, exactly as ad advertised. So yesterday I sent a bunch to my dad and stepmum which arrivedtoday, and they were incredible too. I have recommended Haute Florist already as much stepmum was overwhelmed with them. Just beautiful. Thankyou 😊”

Haute Florist 5 star review on 14th September 2024

Helpful Report

Posted 1 year ago

Thank you so much for your wonderful review! We’re thrilled to hear that both bouquets were beautiful and met your expectations. It’s fantastic to know your family was delighted, and we truly appreciate your recommendation. Thank you for choosing Haute Florist and for your kind words!

Posted 1 year ago

“Very prompt service c”

Helpful Report

Posted 1 year ago

Hello Ailsa, Thank you for your feedback! We're pleased to hear you experienced our prompt service. We appreciate your support!

Posted 1 year ago

Haute Florist is rated 4.7 based on 30,058 reviews