Haute Florist Reviews

Name: Haute Florist
Address: Haute Florist, Prestige Gifting Ltd, E Mill, Dean Clough, , Haute Florist, Prestige Gifting Ltd, E Mill, Dean Clough, Calderdale
Rating: 4.69

4.7 Rating 30,069 Reviews

93 %

of reviewers recommend Haute Florist

Company Reviews

Product Reviews

Metrics

4.7

Based on 30,069 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult

Haute Florist 5 star review on 22nd November 2025

Lauren Wheatley

Haute Florist 5 star review on 7th November 2025

Candice-Marie Litchfield

Haute Florist 5 star review on 5th October 2025

3791

Anonymous

Anonymous // 01/01/2019

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English

“Orchid plant arrived on time. Friend and mother thought it was beautiful. Sent me a photo and it did look lovely and as shown in pictures”

Helpful Report

Posted 1 year ago

Hello Elspeth, Thank you for your wonderful feedback! We’re thrilled to hear that the orchid plant arrived on time and that it looked just as lovely as shown in the pictures. It’s great to know that it made an impression on your friend and mother. If you need anything else, we’re here to help!

Posted 1 year ago

“My cousin was very pleased with the flowers I sent. She sent me a photo. They looked beautiful.”

Haute Florist 5 star review on 12th September 2024

Helpful Report

Posted 1 year ago

Hello Mary, Thank you so much for sharing this! We’re delighted to hear that your cousin was pleased with the flowers and that they looked beautiful. Your satisfaction is important to us, and we’re glad we could help make the occasion special. If you need anything else, feel free to reach out!

Posted 1 year ago

“Beautiful flowers our friends were delighted”

Haute Florist 5 star review on 11th September 2024

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Posted 1 year ago

Thank you for your lovely review! We're so glad to hear that the flowers delighted your friends. We appreciate your support and look forward to helping you again!

Posted 1 year ago

“Flowers were beautiful and although the Post Office delivered 3 days late, the bouquet held up under those conditions. Happy customer!”

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Posted 1 year ago

Thank you for your kind review! We're thrilled to hear that you loved the flowers, even with the delivery delay. It's great to know the bouquet held up well. We're happy to have you as a satisfied customer and appreciate your understanding!

Posted 1 year ago

“Haute are my preferred florist and not had any problems from them. Although I would prefer that they do not use Royal Mail (due to issues with other suppliers using them), on this occassion there were no issues, even with a Sunday delivery. Will definately use them again.”

Helpful Report

Posted 1 year ago

Hello Paul, Thank you for your continued support! We're delighted to be your preferred florist and that everything went smoothly with your recent order, including the Sunday delivery. We appreciate your feedback on the delivery service and will keep it in mind. Looking forward to serving you again soon!

Posted 1 year ago

“Arrived promptly and the recipients were delighted with them A1+”

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Posted 1 year ago

Hello Mrs Varley, Thank you for the fantastic review! We're thrilled to hear that the flowers arrived promptly and that the recipients were delighted.

Posted 1 year ago

“2 days late Delivered in the end efficiently”

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Posted 1 year ago

Thank you for your feedback. We apologize for the two-day delay, but we're glad to hear that the delivery was efficient once it arrived. We appreciate your patience and understanding.

Posted 1 year ago

“Really happy with my order. They were for my mother’s birthday and she has been thrilled with them and also impressed with how long they have lasted. Would certainly use Haute again!”

Helpful Report

Posted 1 year ago

Thank you so much for your wonderful review! We’re delighted to hear that your mother was thrilled with her birthday flowers and that they’ve lasted well. It’s great to know we met your expectations, and we look forward to serving you again in the future.

Posted 1 year ago

“Nicely packed, nice packaging, beautiful flowers, easy to follow instructions. Wow order from here again.”

Haute Florist 5 star review on 10th September 2024

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Posted 1 year ago

Hello Callum, Thank you so much for your wonderful review! We're thrilled to hear you loved the packaging, flowers, and found the instructions easy to follow. We look forward to your next order!

Posted 1 year ago

“Beautiful flowers, the best quality I have found. Spoilt for choice with the arrangements. Good range of classic designs and unusual surprises.”

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Posted 1 year ago

Hello Joanne, Thank you for your lovely review! We're so glad you enjoyed the quality and variety of our flowers. It's great to hear that you appreciated both our classic designs and the more unique arrangements. We can't wait to surprise you again with your next order!

Posted 1 year ago

“I was able to make the purchase with ease and add a little gift too. I'm thankful that the delivery was able to be made as there was quite a distance for my friends delivery.”

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Posted 1 year ago

Thank you for your kind review! We're happy to hear that the purchasing process was smooth and that you were able to add a special gift. We're also glad the delivery reached your friend, despite the distance. We appreciate your trust in us!

Posted 1 year ago

“Great service, beautiful flowers delivered promptly with no problems A* “I always use Haute for their reliability””

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Posted 1 year ago

Hello Toni, Thank you so much for your wonderful review! We're thrilled to hear that you’re pleased with our service and the prompt delivery of beautiful flowers. Your loyalty and trust mean the world to us, and we’re honored to be your go-to for reliable service. Looking forward to your next order!

Posted 1 year ago

“Everyone is delighted!”

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Posted 1 year ago

Hello Angela, Thank you for your review! We're so happy to hear that everyone is delighted. That’s exactly what we aim for! We hope to bring more smiles your way in the future.

Posted 1 year ago

“Beautiful flowers delivered on time”

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Posted 1 year ago

Thank you for your kind words! We're delighted to hear that the flowers arrived on time and met your expectations. We look forward to serving you again!

Posted 1 year ago

“The flowers were of poor quality and nothing like the photo on the web site. Will not use again”

Helpful Report

Posted 1 year ago

Hello Gabriela, Thank you for your review. I’m truly sorry to hear that you were disappointed with the flowers. This is not the experience we strive to provide. We would appreciate the opportunity to make this right for you. Please send us some photos of the bouquet to enquiries@hauteflorist.co.uk with your order number and 'REVIEW' in the subject line. Best wishes, Rosie

Posted 1 year ago

“Sent to Jersey the flowers were beautiful and fresh”

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Posted 1 year ago

Thank you for your lovely review! We're so glad to hear that the flowers arrived in Jersey fresh and beautiful. We appreciate your trust and hope to deliver more joy to you in the future!

Posted 1 year ago

“The flowers I bought for my great aunt's 80th birthday, the belle in black, absolutely disgusted with what she received.”

Helpful Report

Posted 1 year ago

Hello, Thank you for your review. I’m very sorry to hear that you were disappointed with the "Belle in Black" bouquet for your great aunt's 80th birthday. This is certainly not the standard we aim for. I have located your order and can see that our customer service team are awaiting your reply to look into this further for you. Warm regards, Rosie

Posted 1 year ago

“I ordered one of the hat box bouquets for my sister to mark her retirement. She absolutley loved them. Just like I did when I was sent some following a bereavement. I would highly recommend.”

Helpful Report

Posted 1 year ago

Hello Joan, Thank you so much for your heartfelt review! We're thrilled to hear that your sister loved the hat box bouquet for her retirement and that you had a positive experience as well. Your recommendation means a lot to us, and we're grateful for your continued support. If you ever need anything else, we're here for you!

Posted 1 year ago

“Sent my Mum some flowers from here on the next day delivery option. Arrived on time, perfectly packaged and she loved them! Would definitely recommend and will be using again when needed. Thank you Haute!”

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Posted 1 year ago

Hello William, Thank you for your wonderful review! We're delighted to hear that your mum loved the flowers and that the delivery and packaging were just right. We truly appreciate your recommendation and look forward to serving you again in the future. Thanks for choosing Haute!

Posted 1 year ago

“Great quick delivery.. we will definitely use again and recommend to friends. EM”

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Posted 1 year ago

Hello Mrs Matthew, Thank you for your positive feedback! We're thrilled to hear that you were pleased with the quick delivery. We appreciate your recommendation and look forward to serving you and your friends again soon!

Posted 1 year ago

Haute Florist is rated 4.7 based on 30,069 reviews