Haute Florist Reviews

Name: Haute Florist
Address: Haute Florist, Prestige Gifting Ltd, E Mill, Dean Clough, , Haute Florist, Prestige Gifting Ltd, E Mill, Dean Clough, Calderdale
Rating: 4.69

4.7 Rating 30,058 Reviews

93 %

of reviewers recommend Haute Florist

Company Reviews

Product Reviews

Metrics

4.7

Based on 30,058 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult

Haute Florist 5 star review on 7th November 2025

Candice-Marie Litchfield

Haute Florist 5 star review on 5th October 2025

3790

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Great service, beautiful flowers delivered promptly with no problems A* “I always use Haute for their reliability””

Helpful Report

Posted 1 year ago

Hello Toni, Thank you so much for your wonderful review! We're thrilled to hear that you’re pleased with our service and the prompt delivery of beautiful flowers. Your loyalty and trust mean the world to us, and we’re honored to be your go-to for reliable service. Looking forward to your next order!

Posted 1 year ago

“Everyone is delighted!”

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Posted 1 year ago

Hello Angela, Thank you for your review! We're so happy to hear that everyone is delighted. That’s exactly what we aim for! We hope to bring more smiles your way in the future.

Posted 1 year ago

“Beautiful flowers delivered on time”

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Posted 1 year ago

Thank you for your kind words! We're delighted to hear that the flowers arrived on time and met your expectations. We look forward to serving you again!

Posted 1 year ago

“The flowers were of poor quality and nothing like the photo on the web site. Will not use again”

Helpful Report

Posted 1 year ago

Hello Gabriela, Thank you for your review. I’m truly sorry to hear that you were disappointed with the flowers. This is not the experience we strive to provide. We would appreciate the opportunity to make this right for you. Please send us some photos of the bouquet to enquiries@hauteflorist.co.uk with your order number and 'REVIEW' in the subject line. Best wishes, Rosie

Posted 1 year ago

“Sent to Jersey the flowers were beautiful and fresh”

Helpful Report

Posted 1 year ago

Thank you for your lovely review! We're so glad to hear that the flowers arrived in Jersey fresh and beautiful. We appreciate your trust and hope to deliver more joy to you in the future!

Posted 1 year ago

“The flowers I bought for my great aunt's 80th birthday, the belle in black, absolutely disgusted with what she received.”

Helpful Report

Posted 1 year ago

Hello, Thank you for your review. I’m very sorry to hear that you were disappointed with the "Belle in Black" bouquet for your great aunt's 80th birthday. This is certainly not the standard we aim for. I have located your order and can see that our customer service team are awaiting your reply to look into this further for you. Warm regards, Rosie

Posted 1 year ago

“I ordered one of the hat box bouquets for my sister to mark her retirement. She absolutley loved them. Just like I did when I was sent some following a bereavement. I would highly recommend.”

Helpful Report

Posted 1 year ago

Hello Joan, Thank you so much for your heartfelt review! We're thrilled to hear that your sister loved the hat box bouquet for her retirement and that you had a positive experience as well. Your recommendation means a lot to us, and we're grateful for your continued support. If you ever need anything else, we're here for you!

Posted 1 year ago

“Sent my Mum some flowers from here on the next day delivery option. Arrived on time, perfectly packaged and she loved them! Would definitely recommend and will be using again when needed. Thank you Haute!”

Helpful Report

Posted 1 year ago

Hello William, Thank you for your wonderful review! We're delighted to hear that your mum loved the flowers and that the delivery and packaging were just right. We truly appreciate your recommendation and look forward to serving you again in the future. Thanks for choosing Haute!

Posted 1 year ago

“Great quick delivery.. we will definitely use again and recommend to friends. EM”

Helpful Report

Posted 1 year ago

Hello Mrs Matthew, Thank you for your positive feedback! We're thrilled to hear that you were pleased with the quick delivery. We appreciate your recommendation and look forward to serving you and your friends again soon!

Posted 1 year ago

“Excellent flowers last well, unusual and beautiful presentation. Always delivered on time.”

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Posted 1 year ago

Thank you for your fantastic review! We’re thrilled to hear that you love the flowers, their presentation, and the timely delivery. Your satisfaction means a lot to us, and we look forward to continuing to impress you!

Posted 1 year ago

“super flowers as always beautiful”

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Posted 1 year ago

Hello Michael, Thank you for your kind words! We're so glad to hear that you continue to find our flowers beautiful. We appreciate your support and look forward to serving you again!

Posted 1 year ago

“On time, lovely flowers- great service!”

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Posted 1 year ago

Hello, Thank you so much for your kind words! We're thrilled to hear that you enjoyed the flowers and received them on time. It's our pleasure to provide great service, and we hope to serve you again soon!

Posted 1 year ago

“Great service”

Haute Florist 5 star review on 10th September 2024

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Posted 1 year ago

Hello Lynda, Thank you for your feedback! We're so glad you had a great experience with our service. We look forward to serving you again!

Posted 1 year ago

“Beautiful flowers, arrived bang in time and as pictured! Thanks so much.”

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Posted 1 year ago

Hello, Thank you for your lovely review! We're delighted to hear the flowers were just as you expected and arrived right on time. It was our pleasure—thanks for choosing us!

Posted 1 year ago

“My mum loved her flowers :)”

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Posted 1 year ago

Hello Adrian, We're so happy to hear your mum loved the flowers! Thank you for choosing us to make her day special!

Posted 1 year ago

“Excellent products, timely delivery and easy to order. Very reliable. Definitely recommend and will use again .”

Helpful Report

Posted 1 year ago

Hello Emma, Thank you so much for your wonderful review! We're thrilled to hear you found our products excellent and the ordering process easy. We truly appreciate your recommendation and look forward to serving you again soon!

Posted 1 year ago

“good service from my end. I have yet to talk to the recipient”

Helpful Report

Posted 1 year ago

Hello, Thank you for your review! We're glad to hear the service went well on your end. Hopefully, the recipient enjoys their flowers, and we’re here if you need anything else!

Posted 1 year ago

“Always deliver next day and flowers are gorgeous”

Helpful Report

Posted 1 year ago

Hello Simon, Thank you for your lovely feedback! We're so happy to hear that you love the flowers and our next-day delivery service. We look forward to delivering more gorgeous blooms to you soon!

Posted 1 year ago

“I have been working with Haute Florist for about 3 to 4 orders for my fiance and they have been great. From start to finish.”

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Posted 1 year ago

Hello Robert, Thank you so much for your continued trust and support! We're thrilled to hear that your experience with Haute Florist has been consistently great. It’s our pleasure to help make your special moments even more memorable. Looking forward to serving you again!

Posted 1 year ago

“Flowers were beautiful and exactly as pictured. My sister in law was very happy with it. Will order again! Thank you!”

Helpful Report

Posted 1 year ago

Thank you for your wonderful feedback! We're delighted to hear that the flowers were exactly as pictured and that your sister-in-law was pleased. We look forward to helping you with your next order—thank you for choosing us!

Posted 1 year ago

Haute Florist is rated 4.7 based on 30,058 reviews