Haute Florist Reviews

Name: Haute Florist
Address: Haute Florist, Prestige Gifting Ltd, E Mill, Dean Clough, , Haute Florist, Prestige Gifting Ltd, E Mill, Dean Clough, Calderdale
Rating: 4.69

4.7 Rating 30,075 Reviews

93 %

of reviewers recommend Haute Florist

Company Reviews

Product Reviews

Metrics

4.7

Based on 30,075 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email

Haute Florist 5 star review on 22nd November 2025

Lauren Wheatley

Haute Florist 5 star review on 7th November 2025

Candice-Marie Litchfield

Haute Florist 5 star review on 5th October 2025

3791

Anonymous

Anonymous // 01/01/2019

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English

“Ordered a bouquet for mothers day for my mum. Looking at the reviews I was scared that the flowers would arrive dead and appalling however my mum and I were really chuffed with the bouquet! Very happy customer! ☺️”

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Posted 2 years ago

“Box badly damaged. Some of the roses looked very brown on the petal edges, and well past their best. As an experienced flower arranger I would not have purchased this bunch of flowers from a shop. So disappointing when they were a Mother’s Day gift.”

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Posted 2 years ago

Dear Anne, Thank you so much for taking the time to share your feedback about your recent experience with Haute Florist. We truly appreciate your honesty and for bringing these concerns to our attention. We are sincerely sorry to hear about the issues you encountered with your order. It is definitely not the kind of experience we strive to provide our customers, especially on such a special occasion like Mother's Day. We apologise for the box being badly damaged, as well as the poor quality of some roses with brown edges. If not done already, please could you send us some photos of the bouquet to enquiries@hauteflorist.co.uk with your order number and 'REVIEW' in the subject line? Best wishes, Tom

Posted 2 years ago

“Unbelievable flowers and the quality was exceptional. Also customer service was on point.”

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Posted 2 years ago

“Beautiful flowers and recipient was absolutely chuffed. Would definitely use again and would recommend”

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Posted 2 years ago

“Yes, love this florist. Flowers are always delivered in beautiful wrapping and in excellent condition. They also seem to last for ages.”

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Posted 2 years ago

“Me and my sisters bought some flowers for my Nan for Mother’s Day, my Nan received them whilst I was with her, the flowers looked nothing like the picture that was advertised, I could have got a better and bigger arrangement in a shop, I contacted Haute with photos and they replied stating that their didn’t look to be anything wrong with the bouquet we was sent. They offered my a £10 credit which I declined as I won’t be using the company again!”

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Posted 2 years ago

Thank you so much for taking the time to provide feedback on your experience with Haute Florist. We genuinely appreciate customers like you who share their thoughts and concerns with us. Firstly, we would like to sincerely apologise for the disappointment caused by the flowers you ordered for your Nan on Mother's Day. We understand how important it is for the flowers to meet your expectations, and we regret that they did not resemble the picture shown on our website. We deeply apologise for any inconvenience this may have caused. I would also like to apologise for any disappointment caused by the outcome of this and that our team was unable to provide a satisfactory resolution. Warm regards, Rosie

Posted 2 years ago

“Have used a couple times now for an elderly friend. She's been quite poorly lately, but I knew that she adored flowers, haute has certainly not let me down! She has loved them thank you.”

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Posted 2 years ago

“Ordered flowers to be delivered today for Mother's Day. Arrived on time and mum though they were 'so so beautiful and smell lovely'. Thank you Haute Florist for making my mum's day”

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Posted 2 years ago

“My mum wad absolutely delighted. Beautiful bouquet.”

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Posted 2 years ago

“WOW, this team is a treasure. I was gifted some crypto by my ex-boyfriend about 10 years ago, this was my first cryptocurrency. I became more interested in 2020 when I had over $100,000 in crypto assets, I enjoyed the financial transformation I enjoyed through its profits, and this is the moment I became a cryptocurrency enthusiast. In 2022, I made some crypto investments through a website link I saw on Facebook with the feeling of knowing all that has to do with crypto while I was falling for a scam in the process. About $211,000 was on the verge of being taken away from me when I couldn’t gain access to my crypto asset. I made adequate consultation through channels I presume would be of help, I was made to pay thousands of dollars to regain access to my account which I discovered was another channel to take money from me! While I was dealing with this series of scams, I was having the most unusual conversation with a friend whom I shared my ordeal with, he casually mentioned a team who could help to recover my asset, and I was unphased when that was said. Two weeks later, we met at lunch and asked if I had followed up with the team, I answered ‘no’. She walked me to my car after lunch, and when I was about to close my door, she said I should try out the team suggested. The team’s email was sent to me the following morning and I followed through, a few hours later I got a reply! A few details were asked regarding my stolen crypto asset and within a week all of that was recovered!!! I couldn’t hide my joy over the phone when I shared the news with my friend, ‘you did this, thank you!!!’ was all I could say to my friend at the other end of the phone. I was overwhelmed, never thought a team could be as effective as the HACKSPEDITOUS team. This was one of my 2023 highlights, with just an email, I was able to recover my lost crypto asset which I have almost given up on. Ever since, I can’t do but share this good news with everyone I can, never can tell if it can be of help to anyone out there. Consult the best team that can help with this, do not hesitate to reach out through email; (hackspeditously @ gmail. com) or WhatsApp: +1 5 6 7 2 4 6 3 1 1 7”

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Posted 2 years ago

“Ordered next day delivery flowers and still not arrived, apparently in transit with Royal Mail. Complained and was informed that next day delivery cannot be guaranteed due to third party courier services …. In that case do not offer and advertise a next day service!!!! If I has known that I would have ordered from a company that does deliver on what is advertised”

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Posted 2 years ago

Hello Wendy, Thank you for your review. We're so incredibly sorry to hear that your flowers were not delivered on the expected date and understand this must have been extremely upsetting. We understand how important it is to have gifts delivered on time, especially for special occasions, and we are committed to ensuring that this does not happen again in the future. Warm regards, Rosie

Posted 2 years ago

“The recipient absolutely loved the flowers. So, thank you. I’ll be using Haute Florist from now on”

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Posted 2 years ago

“My daughter paid £70 for a mother's day bouquet to be delivered today. Received it and I was so disappointed, the flowers was falling apart, orchards was missing, it's was a half dead bunch of flowers, yet you advertise as the Epitome of luxury flowers. She called to speak to someone, could not speak to a manager or get the issue sorted. Really poor customer service . I would love to publish my photos of the awful flowers but your website doesn't have and options for attachments. I really disappointed and would not recommend any of my friends and colleagues to shop with you !!!”

Helpful Report

Posted 2 years ago

Dear Marla, thank you so much for taking the time to share your feedback about your recent experience with Haute Florist. We truly appreciate customers like you who provide us with valuable insights. We are sincerely sorry for the disappointment you felt upon receiving the bouquet. We understand your frustration with the overall quality, missing orchids, and the lack of customer service you experienced. This is not the standard we strive for, especially considering our commitment to delivering luxury flowers. We apologise for any inconvenience caused when you tried to speak to a manager to resolve the issue. This is not how we want our customers to feel, and we are currently looking into improving our customer service procedures. If this has still not been resolved, please contact us at enquiries@hauteflorist.co.uk with your order number and 'REVIEW' in the subject line. Best wishes, Katie

Posted 2 years ago

“My Mom has just received her Mother’s Day flowers, she is thrilled. Thanks for another beautiful bouquet”

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Posted 2 years ago

“Lovely flowers, timely delivery, happy recipient. Great service, will use again.”

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Posted 2 years ago

“The bouquet was delivered promptly and were very beautiful thank you. I would recommend Haute to my family and friends.”

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Posted 2 years ago

“Lovely quality Birthday gift, beautifully packaged thank you.”

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Posted 2 years ago

“Gorgeous flowers couldn’t ask for anything better”

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Posted 2 years ago

“Stunning flowers, lovingly created and invisibly bound to keep the shape. Unusual flowers and vivid colours . Bought for my mum who was bold over, delivered efficiently and in lovely packaging.”

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Posted 2 years ago

“On the day they arrived 3 roses were already dying and others were wilting. Bouquet definitely not worth £54. Disappointing on my wife's 60th birthday.”

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Posted 2 years ago

Dear Sandra, thank you so much for taking the time to provide us with your feedback regarding your experience with Haute Florist. We truly appreciate your honesty and openness in sharing your concerns. Firstly, we would like to sincerely apologise for the disappointment you and your wife experienced on her 60th birthday. It is truly disheartening to hear that the bouquet you received did not meet your expectations. We understand how important it is for special occasions to be celebrated with beautiful and fresh flowers, and we regret that this was not the case for you. I have located your order and can see that our customer service team are awaiting your reply to resolve this. Best wishes, Katie

Posted 2 years ago

Haute Florist is rated 4.7 based on 30,075 reviews