Haute Florist Reviews

Name: Haute Florist
Address: Haute Florist, Prestige Gifting Ltd, E Mill, Dean Clough, , Haute Florist, Prestige Gifting Ltd, E Mill, Dean Clough, Calderdale
Rating: 4.69

4.7 Rating 30,075 Reviews

93 %

of reviewers recommend Haute Florist

Company Reviews

Product Reviews

Metrics

4.7

Based on 30,075 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email

Haute Florist 5 star review on 22nd November 2025

Lauren Wheatley

Haute Florist 5 star review on 7th November 2025

Candice-Marie Litchfield

Haute Florist 5 star review on 5th October 2025

3791

Anonymous

Anonymous // 01/01/2019

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English

“Simple to use service and my mother was very happy with the flowers.”

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Posted 2 years ago

“Easy to order. Good value. Flowers arrived promptly. My friend said they were gorgeous.”

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Posted 2 years ago

“My sister was very pleased with her beautiful bouquet, beautifully wrapped and fresh flowers.ŵ”

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Posted 2 years ago

“It seems so easy to use so far. Had so many good friend recommendations too. Too many bad experiences with OTHER Internet florists - a common story apparently. So glad to find this one.”

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Posted 2 years ago

“Lovely Flowers to cheer up someone special x”

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Posted 2 years ago

“Efficient booking of birthday flowers”

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Posted 2 years ago

“I have used Haute on two seperate occasions and they have been wonderful. Now my go to florist”

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Posted 2 years ago

“Absolutely fantastic experience with Haute!! Lovely flowers delivered on time made the occasion extra special!! Will highly recommend Haute for beautiful bouquet delivery off shores especially to London.”

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Posted 2 years ago

“Service and prices are amazing very happy”

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Posted 2 years ago

“Flowers for my sisters birthday, I didn’t see them but she said they were beautiful. My only gripe is that I didn’t know realise they were being sent by Royal Mail, so would be thrown about, squashed etc if I’d known I wouldn’t have paid £85 for such a delivery.”

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Posted 2 years ago

“i have ordered flowers from haute florist multiple times now as presents and the recipient always love them and the flowers are always beautiful!”

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Posted 2 years ago

“Recipient thrilled with flowers and said they were the best she had had”

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Posted 2 years ago

“Excellent 5* star service. Beautiful flowers, prompt delivery & elegant packaging. Will definitely use again.”

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Posted 2 years ago

“Mum loved the flowers. Beautiful bunch highly recommend!”

Haute Florist 5 star review on 6th March 2024

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Posted 2 years ago

“The first time I used Haute Florist was for flowers for my wife on Valentines - she was extremely impressed with the flowers and overall presentation. So much that I have used Haute again for Mother's Day flowers and will continue to use them for future occasions.”

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Posted 2 years ago

“I’ve been a customer since March 2021 and have spent around £250 with this florist. And the quality has been slowly going down hill. For my mother in laws gift for this years Mother’s Day, I thought I’d give it one last chance. I won’t make that mistake again. The bouquet has arrived today as an early surprise and it has more filler flowers than roses and looks nothing like the image for £32.50. I took photos and used the chat function on the app to be told within 60 seconds that the florist had reviewed the photos and couldn’t see anything wrong with the quality. I was then weirdly given a breakdown of how to cut the stems and care for them. I thought I was talking to a ‘bot’ and not a human. But this turns out to not be the case. I screen shot the bouquet I was expecting and obviously I wasn’t expecting like for like… but reasonably full bouquet. The only way I could describe it would be that Morrisons or Tescos would have offered a fuller bouquet for cheaper. The response I got was that they had reviewed the photos and said i could dispute payment with my bank but highlighted that they have the right to challenge especially when they can’t see anything wrong with the quality or in failing to follow their own procedures. I am as you can tell by my tone, frustrated and annoyed more so at myself for giving them so much money to not be given the basic level in customer service. I hope this helps others to not be as naive as me to keep using them. If I could add photos to this review I would happily do so. As others would be equally disappointed and expect a suitable resolution.”

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Posted 2 years ago

Dear Melanie, thank you for taking the time to share your feedback about your experience with Haute Florist. We truly appreciate your loyalty as a customer since March 2021 and the support you have shown. We sincerely apologise for the decline in quality that you have noticed and the disappointment you felt with your recent Mother's Day gift for your mother-in-law. We understand how important it is to receive a beautiful bouquet that matches the image and exceeds expectations. We are truly sorry for the misunderstandings that occurred during your conversation with our customer service representative. We strive to provide excellent and personalized customer service, and it appears that we did not meet those standards in this instance. Rest assured, we will address this internally to ensure it does not happen again. I would also like to apologise for any disappointment caused by the outcome of this and that our team was unable to provide a satisfactory resolution. Warm regards, Rosie

Posted 2 years ago

“Excellent service, fresh, beautifully presented flowers. I have only every used the company to send flowers to others, may try some for some myself as a treat! I also use their yearly delivery service, with a one off fee, which comes in very handy.”

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Posted 2 years ago

“Service has always been great - they deliver on to E and try to be as flexible when changes are made.”

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Posted 2 years ago

“these flowers are the best onine and ive used a fair few!! please have a look at the website its fabulous darling”

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Posted 2 years ago

“Excellent choice, straight forward order process and flowers arrived as scheduled fresh and beautifully packaged.”

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Posted 2 years ago

Haute Florist is rated 4.7 based on 30,075 reviews