My daughter paid £70 for a mother's day bouquet to be delivered today. Received it and I was so disappointed, the flowers was falling apart, orchards was missing, it's was a half dead bunch of flowers, yet you advertise as the Epitome of luxury flowers. She called to speak to someone, could not speak to a manager or get the issue sorted. Really poor customer service . I would love to publish my photos of the awful flowers but your website doesn't have and options for attachments. I really disappointed and would not recommend any of my friends and colleagues to shop with you !!!