Haute Florist Reviews

Name: Haute Florist
Address: Haute Florist, Prestige Gifting Ltd, E Mill, Dean Clough, , Haute Florist, Prestige Gifting Ltd, E Mill, Dean Clough, Calderdale
Rating: 4.69

4.7 Rating 30,058 Reviews

93 %

of reviewers recommend Haute Florist

Company Reviews

Product Reviews

Metrics

4.7

Based on 30,058 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult

Haute Florist 5 star review on 7th November 2025

Candice-Marie Litchfield

Haute Florist 5 star review on 5th October 2025

3790

Anonymous

Anonymous // 01/01/2019

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English

“easy ordering delivered on time recipients loved flowers”

Helpful Report

Posted 1 year ago

Thank you so much for your kind review! We're thrilled to hear that the ordering process was easy and that the flowers arrived on time. We're even happier that the recipients loved them! We look forward to serving you again in the future.

Posted 1 year ago

“Arrived following day. Recipient happy”

Helpful Report

Posted 1 year ago

Thank you for your feedback! We're glad the flowers arrived the next day and that the recipient was happy. We appreciate your support and hope to assist you again soon!

Posted 1 year ago

“Really beautiful flowers delivered on time and in perfect condition. After two weeks, they are still looking great. Amazing.”

Helpful Report

Posted 1 year ago

Hello Tim, Thank you for the wonderful review! We're delighted to hear that the flowers were delivered on time and in perfect condition, and that they're still looking beautiful after two weeks!

Posted 1 year ago

“Beautiful flowers. Efficient service.”

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Posted 1 year ago

Thank you for your lovely review! We're so happy to hear you enjoyed the flowers and found our service efficient. We look forward to serving you again soon!

Posted 1 year ago

“I bought these for my Aunty's birthday and she loved them,they were delivered on time thank you 😊”

Helpful Report

Posted 1 year ago

Thank you for your kind review! We're so happy to hear your Aunty loved the flowers and that they arrived on time for her birthday. We appreciate your trust in us and look forward to helping you with future gifts!

Posted 1 year ago

“I have to say I was skeptical as never heard of you before. I ordered at 9.30pm and they were at my sister in laws the next day by lunch time. They are also absolutely beautiful”

Helpful Report

Posted 1 year ago

Thank you so much for your feedback! We're glad we could exceed your expectations, especially with such a quick turnaround. It's wonderful to hear the flowers were beautiful and delivered to your sister-in-law by lunchtime! We appreciate you giving us a chance and look forward to serving you again.

Posted 1 year ago

“Easy to order. Arrived quickly. Good quality flowers”

Haute Florist 5 star review on 6th October 2024

Helpful Report

Posted 1 year ago

Hello Caroline, Thank you for your review! We're glad to hear that the ordering process was easy, the delivery was quick, and the flowers met your expectations. We appreciate your support and look forward to serving you again!

Posted 1 year ago

“Beautiful flowers,delivered on tıme,have used many times...always lovely flowers”

Helpful Report

Posted 1 year ago

Hello Samina, Thank you so much for your continued support! We're thrilled to hear that the flowers were beautiful and delivered on time once again. It's always a pleasure to serve you, and we look forward to delivering more lovely flowers in the future!

Posted 1 year ago

“Arrived promptly and looked great. Just a little smaller than anticipated given we paid extra for the large bouquet.”

Helpful Report

Posted 1 year ago

Hello Richard, Thank you for your feedback! We're glad to hear the flowers arrived promptly and looked great. We apologise that the bouquet was smaller than expected, despite upgrading to the large size. Your comments are valuable, and we’ll review this to ensure future orders meet expectations. We appreciate your understanding and hope to serve you again!

Posted 1 year ago

“My friend loved them.”

Helpful Report

Posted 1 year ago

Hello Melanie, Thank you for your review! We're so happy to hear that your friend loved the flowers. We look forward to helping you with more special deliveries in the future!

Posted 1 year ago

“Am very pleased with customer services.”

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Posted 1 year ago

Thank you for your kind words! We're thrilled to hear that you were pleased with our customer service. Your satisfaction is our top priority, and we look forward to assisting you again soon!

Posted 1 year ago

“Beautiful flowers. My friend was really happy and impressed!”

Haute Florist 5 star review on 5th October 2024

Helpful Report

Posted 1 year ago

Thank you for the wonderful feedback! We're so glad to hear that your friend was happy and impressed with the flowers. It means a lot to us! We look forward to helping you create more special moments in the future.

Posted 1 year ago

“Perfect. Just like the pic.”

Helpful Report

Posted 1 year ago

Thank you for your fantastic review! We’re thrilled to hear that the flowers were perfect and matched the picture. Your satisfaction means a lot to us, and we can’t wait to assist you again!

Posted 1 year ago

“Beautiful flowers. Delivered on time. Reasonably priced. What more can you want?”

Helpful Report

Posted 1 year ago

Thank you for your wonderful review! We're delighted to hear you found the flowers beautiful, delivered on time, and reasonably priced. Your satisfaction is our goal, and we appreciate your support! We look forward to serving you again soon!

Posted 1 year ago

“I have sent two bouquets from Haute and neither of them have disappointed my friends! Not only are the flowers beautifully fresh but the style of their bouquets is quite lovely. I will certainly be using this company in future.”

Helpful Report

Posted 1 year ago

Thank you so much for your amazing review! We’re thrilled to hear that both bouquets were a hit with your friends! It’s wonderful to know you appreciate the freshness and style of our arrangements. We look forward to creating more beautiful bouquets for you in the future!

Posted 1 year ago

“Somewhat underwhelmed, bouquet looked amazing on photo, was for someone finishing treatment so a special occasion. About a quarter of the flowers I would have expected and the next day delivery turned into two days, so some flowers were dead. Will not use again”

Helpful Report

Posted 1 year ago

Hello Fiona, Thank you for your feedback. I’m truly sorry to hear that your experience did not meet your expectations, especially for such a special occasion. We strive to provide beautiful arrangements and timely delivery, and it’s disappointing to learn that we fell short in both areas for you. If not done already, please could you send us some images of the bouquet to equiries@prestigeflowers.co.uk with your order number and 'REVIEW' in the subject line? Best wishes, Katie

Posted 1 year ago

“Easy website to navigate. Flowers were delivered on time and my friend was delighted with them.”

Helpful Report

Posted 1 year ago

Thank you for your kind feedback! We’re glad to hear that our website was easy to navigate and that the flowers were delivered on time. It's wonderful to know your friend was delighted with them! We appreciate your support and look forward to serving you again!

Posted 1 year ago

“Beautiful bouquet and as a gift it was perfect and great value for money. The white roses were particularly fragrant which really added to it”

Helpful Report

Posted 1 year ago

Thank you for your wonderful review! We’re thrilled to hear that the bouquet was beautiful and made the perfect gift. It’s great to know the fragrant white roses added to the experience. We appreciate your feedback and look forward to helping you with more gifts in the future!

Posted 1 year ago

“I ordered the Golden Ember Bouquet and paid an extra £10 for the large bouquet. The website states that the image shown is the medium bouquet. I, therefore, would expect a larger bouquet than that shown in the image as I paid extra for a large bouquet. The bouquet received was considerably smaller than the medium bouquet shown on the website. It is clear the amount of flowers in the medium bouquet is greater in quantity than that in the ‘large’ bouquet received. I made a complaint and sent photos to show the discrepancy in the size and received a response stating that they “cannot see any evident quality issue. The bouquet received is of good quality and the correct size was delivered.” I did not complain about the quality. The response only concentrated on quality and did not deal with the issue of size, other than to say that the correct size was sent. I am extremely disappointed with the size of the bouquet and the response to my complaint. I believe that the website misrepresents the size you will receive for the price paid. I will never purchase flowers from Haute Florist and I will definitely never recommend them.”

Helpful Report

Posted 1 year ago

Hello Lorena, Thank you for sharing your feedback, and I’m truly sorry to hear about your experience. It’s important to us that our customers are satisfied, and we regret that we fell short in your case. We understand your concern regarding the size of the bouquet, and we appreciate you bringing this to our attention. Your feedback regarding the clarity of our website images and descriptions is invaluable, and we will certainly review this to ensure we provide accurate representations moving forward. Warm regards, Tom

Posted 1 year ago

“Flowers arrived thirsty but did revive I have been informed as they were a gift so I haven't actually seen them . First time to use and I recommended a friend for us both to receive a £7-50 voucher which has not yet materialised. Delivery was prompt.”

Helpful Report

Posted 1 year ago

Hello Lara, Thank you for your feedback! We're glad to hear that the flowers were revived and that the delivery was prompt. We apologise for the delay in receiving the £7.50 voucher and will look into this for you. We appreciate your recommendation and hope to provide an even better experience in the future!

Posted 1 year ago

Haute Florist is rated 4.7 based on 30,058 reviews