Haute Florist Reviews

Name: Haute Florist
Address: Haute Florist, Prestige Gifting Ltd, E Mill, Dean Clough, , Haute Florist, Prestige Gifting Ltd, E Mill, Dean Clough, Calderdale
Rating: 4.69

4.7 Rating 30,058 Reviews

93 %

of reviewers recommend Haute Florist

Company Reviews

Product Reviews

Metrics

4.7

Based on 30,058 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult

Haute Florist 5 star review on 7th November 2025

Candice-Marie Litchfield

Haute Florist 5 star review on 5th October 2025

3790

Anonymous

Anonymous // 01/01/2019

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English

“I am very happy with the flowers which are delivered, I have used other suppliers and the quality isn't great, I highly recommend Haute”

Helpful Report

Posted 1 year ago

Hello Claire, Thank you for your fantastic review! We're thrilled to hear that you're very happy with the flowers and that you found our quality to stand out from other suppliers. Your recommendation means a lot to us, and we look forward to serving you again in the future!

Posted 1 year ago

“If you want good quality and impressive flowers delivered, you can’t go wrong with Haute Florist. Quick, simple to order, and delivered on time.”

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Posted 1 year ago

Thank you for your amazing review! We're so glad to hear that you found our flowers to be of good quality and that the ordering process was quick and simple. Timely delivery is important to us, and we’re thrilled we could meet your expectations. We appreciate your support and look forward to serving you again!

Posted 1 year ago

“Excellent website, amazing choice, quality product. Prompt delivery, well packaged and satisfied with Flower arrangement... brilliant fresh flower aroma on opening”

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Posted 1 year ago

Hello Gregor, Thank you for your fantastic review! We're delighted to hear you enjoyed our website, the wide selection, and the quality of the flower arrangement. It’s great to know the fresh flower aroma made a wonderful impression upon opening! We appreciate your support and look forward to serving you again in the future!

Posted 1 year ago

“Very pleased with experience of placing order”

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Posted 1 year ago

Thank you for your feedback! We're glad to hear that you had a positive experience placing your order. Your satisfaction is important to us, and we look forward to serving you again soon!

Posted 1 year ago

“My friend was very pleased with the quality of her flowers.”

Haute Florist 5 star review on 4th October 2024

Helpful Report

Posted 1 year ago

Hello Jan, Thank you for your kind review! We're thrilled to hear that your friend was pleased with the quality of her flowers. We appreciate your support and look forward to helping you with future orders!

Posted 1 year ago

“Amazing flowers, made someone special very happy”

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Posted 1 year ago

Thank you for your wonderful review! We're so glad to hear that the flowers made someone special very happy. Your satisfaction means a lot to us, and we look forward to helping you create more joyful moments in the future!

Posted 1 year ago

“Absolutely beautiful flowers. The bouquet of white flowers was a perfect gift.”

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Posted 1 year ago

Hello Amanda, Thank you for your lovely review! We’re thrilled to hear that you found the bouquet of white flowers absolutely beautiful and that it made the perfect gift. Your satisfaction means a lot to us, and we look forward to helping you with more special occasions in the future!

Posted 1 year ago

“Thankyou so much Haute Florist for your beautiful flowers. My friends were so pleased with them and that meant a lot on their Birthday. Will use again”

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Posted 1 year ago

Hello Zoe, Thank you for your kind words! We’re thrilled to hear that your friends loved the flowers and that they added to their special birthday celebration. We appreciate your support and look forward to helping you with more beautiful arrangements in the future!

Posted 1 year ago

“Lovely flowers, matched the picture perfectly & delivery was really smooth”

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Posted 1 year ago

Thank you for your wonderful feedback! We’re so glad to hear that the flowers matched the picture perfectly and that the delivery went smoothly. Your satisfaction is our priority, and we look forward to serving you again!

Posted 1 year ago

“Surprised my Mum with flowers for her birthday (as did my brother & sister but mine were the best! She said lots of stems & buds to come out as well as packed perfectly. Will definitely order again, oh my Dad loved his Belgian chocolates too :-) Ty”

Helpful Report

Posted 1 year ago

Thank you for your lovely review! We’re thrilled to hear that your Mum was surprised and loved the flowers, especially with all the stems and buds. It's great to know your Dad enjoyed the Belgian chocolates too! We appreciate your support and can't wait to help you create more wonderful surprises in the future!

Posted 1 year ago

“Had quite a few flower arrangements to purchase as 'thank you's' for the oranisation of our All Colleague Conference (6 arrangements in fact, scheduled for a future date online). Beside there be so manybeautiful arrangements to choose from and 'ad ons', loved the fact that all of the information required was easily added with no complications or error messages... Very easy to use and will use again! Many thanks”

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Posted 1 year ago

Hello Paula, Thank you so much for your wonderful review! We’re delighted to hear that you found our selection of arrangements beautiful and that the ordering process was easy and straightforward. It's great to know we could assist you with your thank you gifts for the conference. We truly appreciate your support and look forward to serving you again in the future!

Posted 1 year ago

“Beautiful flowers delivered on time. Would definitely use again and recommend”

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Posted 1 year ago

Hello Janet, Thank you for your fantastic feedback! We're delighted to hear that you received beautiful flowers on time. Your willingness to recommend us means a lot, and we can’t wait to assist you again in the future!

Posted 1 year ago

“As always, beautiful flowers arranged in a stunning arrangement delivered on time. The best online florist there is by a long way!”

Haute Florist 5 star review on 3rd October 2024

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Posted 1 year ago

Hello Hazel, Thank you so much for your wonderful review! We’re thrilled to hear that you loved the beautiful flowers and that they were delivered on time. Your loyalty and kind words mean the world to us!

Posted 1 year ago

“Absolutely stunning”

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Posted 1 year ago

Hello Mandy, Thank you so much for your kind words! We're thrilled to hear you found the product absolutely stunning.

Posted 1 year ago

“Awesome experience, prompt customer service, and beautiful flowers.”

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Posted 1 year ago

Dear Nick, Thank you so much for taking the time to rate Haute Florist with 5 stars! We truly appreciate your support and feedback. Thank you once again for choosing Haute Florist and for your wonderful review. We look forward to serving you again in the future! Best regards, The Haute Florist Team

Posted 1 year ago

“I ordered flowers for my sister in law to arrive the day she was leaving for her honeymoon. It was a thank you & extra treat for her as she wasn’t able to take her wedding bouquet home on a plane due to all her luggage, kids etc. I had purchased very similar flowers so she could enjoy them on her honeymoon. My order was placed in the appropriate time frame to have a delivery 2 days after the order. I received an email with a time slot which was perfect as my sister in law was leaving in the evening. No updates from delivery company, no sympathy from Haute, just a very generic response. My sister in law has left for her honeymoon, with no flowers, still no delivery as we speak. Had an update to say they should be delivered by 7pm today, so her neighbour will have to rescue the flowers from the door step, if they even arrive & by the time she returns the flowers will be well past their best if not dead! I have asked for a refund after spending nearly £80 but sadly the reply was again generic and lacking in any understanding of the situation. Blaming a 3rd party for delivery issues even though on ordering the company makes lots of promises about next day delivery & order before 10pm etc, along with pay a little extra to track the named delivery date (which I did) wont be using this company again, and like many others I wish I read these reviews first! Lesson learned”

Helpful Report

Posted 1 year ago

Hello Beverley, Thank you for taking the time to leave a review. We sincerely apologise for the disappointment and frustration you've experienced with your recent order. We understand how important it was for your sister-in-law to receive those flowers before her honeymoon, and it’s regrettable that we did not meet your expectations. We take your feedback seriously, and we are committed to improving our services. I would also like to apologise for any disappointment caused by the outcome of this and that our team was unable to provide a satisfactory resolution. Warm regards, Rosie

Posted 1 year ago

“The Flowers that I send to family and friends are always exquisite, beautifully presented and always delivered on time, thank you.”

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Posted 1 year ago

Hello Caroline, Thank you so much for your wonderful review! We're delighted to hear that the flowers you send to your family and friends are always exquisite and beautifully presented. Timely delivery is a priority for us, and we’re glad we could meet your expectations. We truly appreciate your continued trust and support!

Posted 1 year ago

“Lovely and easy”

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Posted 1 year ago

Hello Gail, Thank you for your review! We're thrilled to hear that you found the experience lovely and easy. We look forward to serving you again!

Posted 1 year ago

“Quick and easy”

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Posted 1 year ago

Thank you for your feedback! We're glad to hear that you found the process quick and easy. We appreciate your support and look forward to serving you again!

Posted 1 year ago

“Delivered on time, lovely and fresh”

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Posted 1 year ago

Hello Christine, Thank you for your kind review! We're delighted to hear that your order was delivered on time and met your expectations for freshness. We look forward to serving you again!

Posted 1 year ago

Haute Florist is rated 4.7 based on 30,058 reviews