Haute Florist Reviews

Name: Haute Florist
Address: Haute Florist, Prestige Gifting Ltd, E Mill, Dean Clough, , Haute Florist, Prestige Gifting Ltd, E Mill, Dean Clough, Calderdale
Rating: 4.69

4.7 Rating 30,068 Reviews

93 %

of reviewers recommend Haute Florist

Company Reviews

Product Reviews

Metrics

4.7

Based on 30,068 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult

Haute Florist 5 star review on 22nd November 2025

Lauren Wheatley

Haute Florist 5 star review on 7th November 2025

Candice-Marie Litchfield

Haute Florist 5 star review on 5th October 2025

3791

Anonymous

Anonymous // 01/01/2019

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English

“Am very pleased with customer services.”

Helpful Report

Posted 1 year ago

Thank you for your kind words! We're thrilled to hear that you were pleased with our customer service. Your satisfaction is our top priority, and we look forward to assisting you again soon!

Posted 1 year ago

“Beautiful flowers. My friend was really happy and impressed!”

Haute Florist 5 star review on 5th October 2024

Helpful Report

Posted 1 year ago

Thank you for the wonderful feedback! We're so glad to hear that your friend was happy and impressed with the flowers. It means a lot to us! We look forward to helping you create more special moments in the future.

Posted 1 year ago

“Perfect. Just like the pic.”

Helpful Report

Posted 1 year ago

Thank you for your fantastic review! We’re thrilled to hear that the flowers were perfect and matched the picture. Your satisfaction means a lot to us, and we can’t wait to assist you again!

Posted 1 year ago

“Beautiful flowers. Delivered on time. Reasonably priced. What more can you want?”

Helpful Report

Posted 1 year ago

Thank you for your wonderful review! We're delighted to hear you found the flowers beautiful, delivered on time, and reasonably priced. Your satisfaction is our goal, and we appreciate your support! We look forward to serving you again soon!

Posted 1 year ago

“I have sent two bouquets from Haute and neither of them have disappointed my friends! Not only are the flowers beautifully fresh but the style of their bouquets is quite lovely. I will certainly be using this company in future.”

Helpful Report

Posted 1 year ago

Thank you so much for your amazing review! We’re thrilled to hear that both bouquets were a hit with your friends! It’s wonderful to know you appreciate the freshness and style of our arrangements. We look forward to creating more beautiful bouquets for you in the future!

Posted 1 year ago

“Somewhat underwhelmed, bouquet looked amazing on photo, was for someone finishing treatment so a special occasion. About a quarter of the flowers I would have expected and the next day delivery turned into two days, so some flowers were dead. Will not use again”

Helpful Report

Posted 1 year ago

Hello Fiona, Thank you for your feedback. I’m truly sorry to hear that your experience did not meet your expectations, especially for such a special occasion. We strive to provide beautiful arrangements and timely delivery, and it’s disappointing to learn that we fell short in both areas for you. If not done already, please could you send us some images of the bouquet to equiries@prestigeflowers.co.uk with your order number and 'REVIEW' in the subject line? Best wishes, Katie

Posted 1 year ago

“Easy website to navigate. Flowers were delivered on time and my friend was delighted with them.”

Helpful Report

Posted 1 year ago

Thank you for your kind feedback! We’re glad to hear that our website was easy to navigate and that the flowers were delivered on time. It's wonderful to know your friend was delighted with them! We appreciate your support and look forward to serving you again!

Posted 1 year ago

“Beautiful bouquet and as a gift it was perfect and great value for money. The white roses were particularly fragrant which really added to it”

Helpful Report

Posted 1 year ago

Thank you for your wonderful review! We’re thrilled to hear that the bouquet was beautiful and made the perfect gift. It’s great to know the fragrant white roses added to the experience. We appreciate your feedback and look forward to helping you with more gifts in the future!

Posted 1 year ago

“I ordered the Golden Ember Bouquet and paid an extra £10 for the large bouquet. The website states that the image shown is the medium bouquet. I, therefore, would expect a larger bouquet than that shown in the image as I paid extra for a large bouquet. The bouquet received was considerably smaller than the medium bouquet shown on the website. It is clear the amount of flowers in the medium bouquet is greater in quantity than that in the ‘large’ bouquet received. I made a complaint and sent photos to show the discrepancy in the size and received a response stating that they “cannot see any evident quality issue. The bouquet received is of good quality and the correct size was delivered.” I did not complain about the quality. The response only concentrated on quality and did not deal with the issue of size, other than to say that the correct size was sent. I am extremely disappointed with the size of the bouquet and the response to my complaint. I believe that the website misrepresents the size you will receive for the price paid. I will never purchase flowers from Haute Florist and I will definitely never recommend them.”

Helpful Report

Posted 1 year ago

Hello Lorena, Thank you for sharing your feedback, and I’m truly sorry to hear about your experience. It’s important to us that our customers are satisfied, and we regret that we fell short in your case. We understand your concern regarding the size of the bouquet, and we appreciate you bringing this to our attention. Your feedback regarding the clarity of our website images and descriptions is invaluable, and we will certainly review this to ensure we provide accurate representations moving forward. Warm regards, Tom

Posted 1 year ago

“Flowers arrived thirsty but did revive I have been informed as they were a gift so I haven't actually seen them . First time to use and I recommended a friend for us both to receive a £7-50 voucher which has not yet materialised. Delivery was prompt.”

Helpful Report

Posted 1 year ago

Hello Lara, Thank you for your feedback! We're glad to hear that the flowers were revived and that the delivery was prompt. We apologise for the delay in receiving the £7.50 voucher and will look into this for you. We appreciate your recommendation and hope to provide an even better experience in the future!

Posted 1 year ago

“I am very happy with the flowers which are delivered, I have used other suppliers and the quality isn't great, I highly recommend Haute”

Helpful Report

Posted 1 year ago

Hello Claire, Thank you for your fantastic review! We're thrilled to hear that you're very happy with the flowers and that you found our quality to stand out from other suppliers. Your recommendation means a lot to us, and we look forward to serving you again in the future!

Posted 1 year ago

“If you want good quality and impressive flowers delivered, you can’t go wrong with Haute Florist. Quick, simple to order, and delivered on time.”

Helpful Report

Posted 1 year ago

Thank you for your amazing review! We're so glad to hear that you found our flowers to be of good quality and that the ordering process was quick and simple. Timely delivery is important to us, and we’re thrilled we could meet your expectations. We appreciate your support and look forward to serving you again!

Posted 1 year ago

“Excellent website, amazing choice, quality product. Prompt delivery, well packaged and satisfied with Flower arrangement... brilliant fresh flower aroma on opening”

Helpful Report

Posted 1 year ago

Hello Gregor, Thank you for your fantastic review! We're delighted to hear you enjoyed our website, the wide selection, and the quality of the flower arrangement. It’s great to know the fresh flower aroma made a wonderful impression upon opening! We appreciate your support and look forward to serving you again in the future!

Posted 1 year ago

“Very pleased with experience of placing order”

Helpful Report

Posted 1 year ago

Thank you for your feedback! We're glad to hear that you had a positive experience placing your order. Your satisfaction is important to us, and we look forward to serving you again soon!

Posted 1 year ago

“My friend was very pleased with the quality of her flowers.”

Haute Florist 5 star review on 4th October 2024

Helpful Report

Posted 1 year ago

Hello Jan, Thank you for your kind review! We're thrilled to hear that your friend was pleased with the quality of her flowers. We appreciate your support and look forward to helping you with future orders!

Posted 1 year ago

“Amazing flowers, made someone special very happy”

Helpful Report

Posted 1 year ago

Thank you for your wonderful review! We're so glad to hear that the flowers made someone special very happy. Your satisfaction means a lot to us, and we look forward to helping you create more joyful moments in the future!

Posted 1 year ago

“Absolutely beautiful flowers. The bouquet of white flowers was a perfect gift.”

Helpful Report

Posted 1 year ago

Hello Amanda, Thank you for your lovely review! We’re thrilled to hear that you found the bouquet of white flowers absolutely beautiful and that it made the perfect gift. Your satisfaction means a lot to us, and we look forward to helping you with more special occasions in the future!

Posted 1 year ago

“Thankyou so much Haute Florist for your beautiful flowers. My friends were so pleased with them and that meant a lot on their Birthday. Will use again”

Helpful Report

Posted 1 year ago

Hello Zoe, Thank you for your kind words! We’re thrilled to hear that your friends loved the flowers and that they added to their special birthday celebration. We appreciate your support and look forward to helping you with more beautiful arrangements in the future!

Posted 1 year ago

“Lovely flowers, matched the picture perfectly & delivery was really smooth”

Helpful Report

Posted 1 year ago

Thank you for your wonderful feedback! We’re so glad to hear that the flowers matched the picture perfectly and that the delivery went smoothly. Your satisfaction is our priority, and we look forward to serving you again!

Posted 1 year ago

“Surprised my Mum with flowers for her birthday (as did my brother & sister but mine were the best! She said lots of stems & buds to come out as well as packed perfectly. Will definitely order again, oh my Dad loved his Belgian chocolates too :-) Ty”

Helpful Report

Posted 1 year ago

Thank you for your lovely review! We’re thrilled to hear that your Mum was surprised and loved the flowers, especially with all the stems and buds. It's great to know your Dad enjoyed the Belgian chocolates too! We appreciate your support and can't wait to help you create more wonderful surprises in the future!

Posted 1 year ago

Haute Florist is rated 4.7 based on 30,068 reviews