Haute Florist Reviews

Name: Haute Florist
Address: Haute Florist, Prestige Gifting Ltd, E Mill, Dean Clough, , Haute Florist, Prestige Gifting Ltd, E Mill, Dean Clough, Calderdale
Rating: 4.69

4.7 Rating 30,068 Reviews

93 %

of reviewers recommend Haute Florist

Company Reviews

Product Reviews

Metrics

4.7

Based on 30,068 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult

Haute Florist 5 star review on 22nd November 2025

Lauren Wheatley

Haute Florist 5 star review on 7th November 2025

Candice-Marie Litchfield

Haute Florist 5 star review on 5th October 2025

3791

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Had quite a few flower arrangements to purchase as 'thank you's' for the oranisation of our All Colleague Conference (6 arrangements in fact, scheduled for a future date online). Beside there be so manybeautiful arrangements to choose from and 'ad ons', loved the fact that all of the information required was easily added with no complications or error messages... Very easy to use and will use again! Many thanks”

Helpful Report

Posted 1 year ago

Hello Paula, Thank you so much for your wonderful review! We’re delighted to hear that you found our selection of arrangements beautiful and that the ordering process was easy and straightforward. It's great to know we could assist you with your thank you gifts for the conference. We truly appreciate your support and look forward to serving you again in the future!

Posted 1 year ago

“Beautiful flowers delivered on time. Would definitely use again and recommend”

Helpful Report

Posted 1 year ago

Hello Janet, Thank you for your fantastic feedback! We're delighted to hear that you received beautiful flowers on time. Your willingness to recommend us means a lot, and we can’t wait to assist you again in the future!

Posted 1 year ago

“As always, beautiful flowers arranged in a stunning arrangement delivered on time. The best online florist there is by a long way!”

Haute Florist 5 star review on 3rd October 2024

Helpful Report

Posted 1 year ago

Hello Hazel, Thank you so much for your wonderful review! We’re thrilled to hear that you loved the beautiful flowers and that they were delivered on time. Your loyalty and kind words mean the world to us!

Posted 1 year ago

“Absolutely stunning”

Helpful Report

Posted 1 year ago

Hello Mandy, Thank you so much for your kind words! We're thrilled to hear you found the product absolutely stunning.

Posted 1 year ago

“Awesome experience, prompt customer service, and beautiful flowers.”

Helpful Report

Posted 1 year ago

Dear Nick, Thank you so much for taking the time to rate Haute Florist with 5 stars! We truly appreciate your support and feedback. Thank you once again for choosing Haute Florist and for your wonderful review. We look forward to serving you again in the future! Best regards, The Haute Florist Team

Posted 1 year ago

“I ordered flowers for my sister in law to arrive the day she was leaving for her honeymoon. It was a thank you & extra treat for her as she wasn’t able to take her wedding bouquet home on a plane due to all her luggage, kids etc. I had purchased very similar flowers so she could enjoy them on her honeymoon. My order was placed in the appropriate time frame to have a delivery 2 days after the order. I received an email with a time slot which was perfect as my sister in law was leaving in the evening. No updates from delivery company, no sympathy from Haute, just a very generic response. My sister in law has left for her honeymoon, with no flowers, still no delivery as we speak. Had an update to say they should be delivered by 7pm today, so her neighbour will have to rescue the flowers from the door step, if they even arrive & by the time she returns the flowers will be well past their best if not dead! I have asked for a refund after spending nearly £80 but sadly the reply was again generic and lacking in any understanding of the situation. Blaming a 3rd party for delivery issues even though on ordering the company makes lots of promises about next day delivery & order before 10pm etc, along with pay a little extra to track the named delivery date (which I did) wont be using this company again, and like many others I wish I read these reviews first! Lesson learned”

Helpful Report

Posted 1 year ago

Hello Beverley, Thank you for taking the time to leave a review. We sincerely apologise for the disappointment and frustration you've experienced with your recent order. We understand how important it was for your sister-in-law to receive those flowers before her honeymoon, and it’s regrettable that we did not meet your expectations. We take your feedback seriously, and we are committed to improving our services. I would also like to apologise for any disappointment caused by the outcome of this and that our team was unable to provide a satisfactory resolution. Warm regards, Rosie

Posted 1 year ago

“The Flowers that I send to family and friends are always exquisite, beautifully presented and always delivered on time, thank you.”

Helpful Report

Posted 1 year ago

Hello Caroline, Thank you so much for your wonderful review! We're delighted to hear that the flowers you send to your family and friends are always exquisite and beautifully presented. Timely delivery is a priority for us, and we’re glad we could meet your expectations. We truly appreciate your continued trust and support!

Posted 1 year ago

“Lovely and easy”

Helpful Report

Posted 1 year ago

Hello Gail, Thank you for your review! We're thrilled to hear that you found the experience lovely and easy. We look forward to serving you again!

Posted 1 year ago

“Quick and easy”

Helpful Report

Posted 1 year ago

Thank you for your feedback! We're glad to hear that you found the process quick and easy. We appreciate your support and look forward to serving you again!

Posted 1 year ago

“Delivered on time, lovely and fresh”

Helpful Report

Posted 1 year ago

Hello Christine, Thank you for your kind review! We're delighted to hear that your order was delivered on time and met your expectations for freshness. We look forward to serving you again!

Posted 1 year ago

“Excellent service. Prompt and efficient with lots of updates. Would definitely use again”

Helpful Report

Posted 1 year ago

Hello, Thank you so much for your kind words! We're thrilled to hear that you were happy with our prompt and efficient service, as well as the updates. We look forward to serving you again in the future.

Posted 1 year ago

“Excellent service. The recipient was delighted and my 11yr old granddaughter just love love loved them !!”

Helpful Report

Posted 1 year ago

Hello Jill, Thank you for your lovely feedback! We're thrilled to hear the recipient was delighted and that your granddaughter absolutely loved the flowers! It’s always a joy to bring smiles to all ages. We look forward to serving you again! Kind regards, Tom.

Posted 1 year ago

“Easy service, quality flowers, my sister loved them. Not only did they look beautiful, they smelled gorgeous too!”

Helpful Report

Posted 1 year ago

Hello Rachel, Thank you for your kind review! We’re so happy to hear that your sister loved the flowers and that they both looked beautiful and smelled amazing. We’re glad you found our service easy to use and look forward to helping you again soon! Kind regards, Tom.

Posted 1 year ago

“Excellent looking flowers, birthday really pleased”

Helpful Report

Posted 1 year ago

Hello Nazia, Thank you for your wonderful feedback! We're delighted to hear that the flowers looked excellent and helped make the birthday special. We appreciate your support and hope to serve you again soon! Kind regards, Tom.

Posted 1 year ago

“All good thanks”

Helpful Report

Posted 1 year ago

Hello David, Thank you for your feedback! We're glad to hear everything is good. If you need anything else, feel free to reach out! Kind regards, Tom.

Posted 1 year ago

“Fantastic - love the flowers. Second order and hope to order again”

Helpful Report

Posted 1 year ago

Hello, Thank you so much for your fantastic feedback! We're thrilled to hear that you loved the flowers and that this is your second order. We look forward to serving you again soon! Kind regards, Tom.

Posted 1 year ago

“Beautiful display in a hat box for a friend recovering from surgery.”

Helpful Report

Posted 1 year ago

Hello, Thank you for your kind review! We're so glad the hat box arrangement brought some beauty to your friend during their recovery. Wishing them a speedy recovery, and we’re happy we could brighten their day! Kind regards, Tom.

Posted 1 year ago

“First time I've used this company, excellent service kept informed of delivery times. A new home basket plant for my Daughter and Son in law, they were thrilled with it, thank you.”

Helpful Report

Posted 1 year ago

Hello Janet, Thank you for choosing us for the first time! We're so glad to hear that you were pleased with our service and communication. It’s wonderful that your daughter and son-in-law were thrilled with the new home basket plant. We look forward to serving you again in the future! Kind regards, Tom.

Posted 1 year ago

“Beautiful as always”

Helpful Report

Posted 1 year ago

Hello Audrey, Thank you for your kind words! We're delighted to hear that you find our flowers beautiful as always. We appreciate your continued support! Kind regards, Tom.

Posted 1 year ago

“Your selection of flowers was beautiful and varied, your service was quick and your communication was helpful.”

Helpful Report

Posted 1 year ago

Hello Veronica, Thank you so much for your wonderful feedback! We're delighted to hear that you were pleased with our selection of flowers, quick service, and helpful communication. Your satisfaction is our top priority, and it’s always a pleasure to know when we’ve met our customers' expectations.

Posted 1 year ago

Haute Florist is rated 4.7 based on 30,068 reviews