Haute Florist Reviews

Name: Haute Florist
Address: Haute Florist, Prestige Gifting Ltd, E Mill, Dean Clough, , Haute Florist, Prestige Gifting Ltd, E Mill, Dean Clough, Calderdale
Rating: 4.69

4.7 Rating 30,058 Reviews

93 %

of reviewers recommend Haute Florist

Company Reviews

Product Reviews

Metrics

4.7

Based on 30,058 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult

Haute Florist 5 star review on 7th November 2025

Candice-Marie Litchfield

Haute Florist 5 star review on 5th October 2025

3790

Anonymous

Anonymous // 01/01/2019

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English

“Good service - very happy! Seamless ordering system!”

Helpful Report

Posted 6 months ago

Hello, Thank you for your wonderful review! We're so pleased to hear that you found our ordering system seamless and that you had a positive experience with our service. Best wishes, Rosie

Posted 6 months ago

“Very fast delivery and easy to order. Email update on delivery would be helpful to keep track.”

Haute Florist 5 star review on 19th May 2025

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Posted 6 months ago

Hello there, Thank you for your wonderful review! We're glad to hear that you found the ordering process easy and experienced fast delivery. We appreciate your feedback about the email updates on delivery and will certainly take it into consideration. Best wishes, Rosie

Posted 6 months ago

“I don't really have any complaints aside from delivery but that was due to royal mail rather than haute.”

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Posted 6 months ago

Hello, Thank you for your great review! We're glad to hear that you enjoyed your experience with us, and we appreciate your understanding regarding the delivery issue. Best wishes, Rosie

Posted 6 months ago

“Great service, they deliver what they say & the flowers are beautiful. Thank you”

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Posted 6 months ago

Hello Mikaela, Thank you so much for your wonderful review! We’re thrilled to hear that you enjoyed our service and found the flowers to be beautiful. Best wishes, Rosie

Posted 6 months ago

“Great sevice and flowers!”

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Posted 6 months ago

Hello Noreen, Thank you for your wonderful review! We’re so glad to hear that you enjoyed our service and the flowers. Best wishes, Rosie

Posted 6 months ago

“I’ve ordered from Haute Florist several times now, and they never disappoint. The flowers are always beautifully arranged, fresh, and arrive on time. You can truly see the care and detail put into every bouquet. I recently sent some as a gift, and the recipient was overjoyed! Thank you for consistently delivering such high-quality service and stunning floral arrangements — you’ve become my go-to for every special occasion. 🌸💐 — Alex A.”

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Posted 6 months ago

Hello Alex, Thank you for your glowing review! We're so pleased to know that our flowers consistently meet your expectations and bring joy to both you and the recipients. Your support means the world to us, and we’re honored to be your go-to for special occasions. Warmest regards, Rosie

Posted 6 months ago

“We ordered some flowers, all the way from South Africa, to be delivered to my Mom in Scotland for her 80th birthday. The process was very easy, the responses from Haute Florist were helpful and Mom's flowers were beautiful. Although she was out at the time of delivery, the driver left them safely for her return. Thanks for a great service.”

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Posted 6 months ago

Hello Laurel, Thank you so much for your fantastic review! We’re thrilled that the order process was smooth and that your mom received beautiful flowers for her special milestone. It’s wonderful to hear that our driver ensured her flowers were safely delivered. Warm regards, Rosie

Posted 6 months ago

“Easy, efficient service”

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Posted 6 months ago

Hello Jillian, Thank you for your wonderful review! We’re delighted to hear that you found our service easy and efficient. Your satisfaction is our top priority, and we truly appreciate your feedback. Best regards, Rosie

Posted 6 months ago

“Efficient delivery and excellent quality”

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Posted 6 months ago

Hello, Thank you for your fantastic review! We're so glad to hear that you experienced efficient delivery and appreciated the quality of our flowers. Best wishes, Rosie

Posted 6 months ago

“Beautiful flowers - my daughter absolutely loved them”

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Posted 6 months ago

Hello, Thank you for your lovely review! We’re so happy to hear that your daughter loved the flowers. It brings us joy to know our arrangements can help create special moments. Warm wishes, Rosie

Posted 6 months ago

“Sadly no tracking info pre delivery and by 6pm on due day still no delivery. Emailed Haite who said flowers would be delivered by 7pm. They were, by Royal Mail. The flowers were great but the time and service of delivery was very por”

Helpful Report

Posted 6 months ago

Hello Victoria, Thank you for taking the time to share your thoughts with us. I apologise for the inconvenience you experienced with the delivery tracking and the delay. It’s certainly understandable to feel frustrated when timing is crucial. I’m glad to hear that the flowers were to your liking once they arrived, but I recognise that the delivery service fell short of expectations. Your feedback is valuable to us, and we will address the issue to improve our communication regarding delivery times in the future. Best regards, Ellie

Posted 6 months ago

“Excellent”

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Posted 6 months ago

Hello John, Thank you for your excellent review! We're thrilled to know you had a great experience with us. Best wishes, Rosie

Posted 6 months ago

“The flowers and chocolates were much appreciated but communications were poor and the sender was not told when the gift had been delivered. It was a very hot day and it would have been good to know that the flowers had been delivered safely into the recipient's hands. i have no idea whether the delivery was on time or who made the delivery!”

Helpful Report

Posted 6 months ago

Hello Michelle, Thank you for your feedback! We’re glad to hear that the flowers and chocolates were appreciated. We sincerely apologise for the lack of communication regarding the delivery status. Best wishes, Rosie

Posted 6 months ago

“Ordered flowers for a female relatives birthday. Haute florist website had plenty of options to choose from and in different price ranges. Something for everyone. The flowers arrived on time and were beautiful. My relative will have at least a week to enjoy them, which is really important.”

Haute Florist 5 star review on 18th May 2025

Helpful Report

Posted 6 months ago

Hello Michelle, Thank you for your amazing review! We're so glad to hear that you found plenty of great options on our website and that the flowers arrived beautifully for your relative's birthday. Warm regards, Rosie

Posted 6 months ago

“My daughter loved the flowers delivered to her for her birthday. Thank you so much.”

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Posted 6 months ago

Hello Shirley, We're so happy to hear that your daughter loved her birthday flowers! Thank you for your kind words; it truly warms our hearts to know we could help make her special day even brighter. Best wishes, Rosie

Posted 6 months ago

“Delivery was good and the flowers have come out lovely”

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Posted 6 months ago

Hello, Thank you for your kind review! We’re so glad to hear that the delivery went well and that you loved the flowers. Your satisfaction is what we strive for, and we appreciate your support! Best wishes, Rosie

Posted 6 months ago

“It’s the first time I have used Haute Florist and I will definitely use them again. I was ordering from the USA, and the process was extremely easy. Flowers arrived on time and my mother said she had never seen a more beautiful bouquet of flowers (I ordered peonies) she was brought to tears. She refuses to throw them out until the last petal has dropped. Thank you Haute for making her Mother’s Day”

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Posted 6 months ago

Hello there, Thank you for sharing such a heartfelt review! We’re overjoyed to hear that your mother loved her bouquet so much and that it made her Mother’s Day extra special. It’s our pleasure to make the ordering process easy, especially across distances. Warmest regards, Rosie

Posted 6 months ago

“Bought for my aunty. She was thrilled and even textted me yesterday to say to say they’re still looking great a six days old”

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Posted 6 months ago

Hello John, Thank you for the wonderful review! We’re so glad to hear that your aunty is thrilled with the flowers and that they’ve stayed beautiful for over a week. Your feedback truly brightens our day, and we appreciate you choosing Haute Florist for such a special gift. Best wishes, Rosie

Posted 6 months ago

“Im in Ireland and I ordered blue orchid lilies for my friend in Scotland ' they are absolutely beautiful 😍”

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Posted 6 months ago

Hello Mary, Thank you for your lovely review! We’re absolutely thrilled to hear that the blue orchid lilies have made such a wonderful impression. It brings us joy to know that we could help you send something beautiful to your friend in Scotland. Best wishes, Rosie

Posted 6 months ago

“Lovely flowers, sent last minute on a Sunday”

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Posted 6 months ago

Hello Ellen, Thank you for your lovely review! We’re so glad we could assist you with last-minute flowers on a Sunday. It’s our pleasure to bring a smile with our fresh blooms, no matter the occasion. We appreciate your kind words and look forward to serving you again! Best wishes, Rosie

Posted 6 months ago

Haute Florist is rated 4.7 based on 30,058 reviews