Haute Florist Reviews

Name: Haute Florist
Address: Haute Florist, Prestige Gifting Ltd, E Mill, Dean Clough, , Haute Florist, Prestige Gifting Ltd, E Mill, Dean Clough, Calderdale
Rating: 4.69

4.7 Rating 30,068 Reviews

93 %

of reviewers recommend Haute Florist

Company Reviews

Product Reviews

Metrics

4.7

Based on 30,068 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult

Haute Florist 5 star review on 22nd November 2025

Lauren Wheatley

Haute Florist 5 star review on 7th November 2025

Candice-Marie Litchfield

Haute Florist 5 star review on 5th October 2025

3791

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Pleased the recipient.”

Helpful Report

Posted 8 months ago

Hello, Thank you for your wonderful review! We’re so pleased to know that the recipient was happy with the flowers. Best wishes, Rosie

Posted 8 months ago

“I ordered some flowers for my daughter , they were absolutely beautiful”

Helpful Report

Posted 8 months ago

Hello Sarah, Thank you so much for your wonderful review! We're thrilled to hear that the flowers for your daughter turned out beautifully. Best wishes, Rosie

Posted 8 months ago

“Flowers were beautiful and delivered exactly in time.”

Helpful Report

Posted 8 months ago

Hello Penny, Thank you so much for your wonderful review! We’re thrilled to know that you found the flowers beautiful and that they were delivered exactly when you needed them. Best wishes, Rosie

Posted 8 months ago

“Ordered during the evening and delivered next working day. Great service. Friend very pleased with the flowers”

Helpful Report

Posted 8 months ago

Hello Sarah, Thank you for your wonderful review! We're so glad to hear that your order was delivered promptly and that your friend loved the flowers. Best wishes, Rosie

Posted 8 months ago

“The flowers received from my friend and family were happy with tears of joy.. They said the bouquet of flowers were beautifully presented. Thank you for making a very sad time a gift of love and thoughts send all the way from New Zealand.”

Helpful Report

Posted 8 months ago

Hello, Thank you for your heartfelt review! We're truly touched to hear that our flowers brought tears of joy during such a difficult time. Best wishes, Rosie

Posted 8 months ago

“Flowers well received thank you”

Helpful Report

Posted 8 months ago

Hello, Thank you for your wonderful review! We’re thrilled to hear that the flowers were well received. Best wishes, Rosie

Posted 8 months ago

“Beautiful roses”

Helpful Report

Posted 8 months ago

Hello Kate, Thank you for your wonderful review! We're so glad to hear that you loved the beautiful roses. Best wishes, Rosie

Posted 8 months ago

“Amazing thank you so much stunning flowers”

Helpful Report

Posted 8 months ago

Hello Matthew, Thank you so much for your wonderful review! We're overjoyed to hear that you found the flowers stunning. Best wishes, Rosie

Posted 8 months ago

“I was ordering from abroad. My son lives in Haragate and he said the flowers were lovely. Thank you”

Helpful Report

Posted 8 months ago

Hello Gregory, Thank you so much for your wonderful review! We're delighted to hear that your son loved the flowers. It means a lot to us that you chose Haute Florist for your special gift from abroad. Best wishes, Rosie

Posted 8 months ago

“Genuinely one of the worst experiences I’ve had with a florals company before. I ordered the largest size of a bouquet for my lovely mother on international Mother’s Day, they arrive late into the day, left on the porch wrapped in a paper towel out of water. The roses were already dead and turned down to the ground and within 24 hours of delivery the rest of the arrangement including the eucalyptus was dead, something I’ve never seen before. Obviously this was embarrassing to hear about from my mother, the photos made it worse. I reached out to the company regarding the situation and was offered %10 off my next order?? After several back and forth exchanges they refused to even offer a refund. Genuinely shocking experience. Would recommend an M&S delivery above this company.”

Helpful Report

Posted 8 months ago

Hello Leone, Thank you for taking the time to leave a review. We're truly sorry to hear about your experience, and we completely understand how upsetting and disappointing this must have been—especially when the flowers were intended for such a meaningful occasion. This is far from the standard we aim to deliver. Flowers should arrive fresh, hydrated, and beautifully presented, and we sincerely regret that your order fell short in so many ways. We also understand how frustrating it must have been to feel that your concerns weren’t adequately addressed, and we’re sorry that our response added to your disappointment rather than resolving it. Please know that your feedback has been shared with both our floristry and customer care teams so we can review where things went wrong and ensure we do better. While we realise this doesn’t undo the experience, we would still appreciate the chance to make things right. If you're open to it, please reach out to us again with your order number and 'REVIEW' in the subject line, so we can revisit your case. Best wishes, Ellie

Posted 8 months ago

“Good service - very happy! Seamless ordering system!”

Helpful Report

Posted 8 months ago

Hello, Thank you for your wonderful review! We're so pleased to hear that you found our ordering system seamless and that you had a positive experience with our service. Best wishes, Rosie

Posted 8 months ago

“Very fast delivery and easy to order. Email update on delivery would be helpful to keep track.”

Haute Florist 5 star review on 19th May 2025

Helpful Report

Posted 8 months ago

Hello there, Thank you for your wonderful review! We're glad to hear that you found the ordering process easy and experienced fast delivery. We appreciate your feedback about the email updates on delivery and will certainly take it into consideration. Best wishes, Rosie

Posted 8 months ago

“I don't really have any complaints aside from delivery but that was due to royal mail rather than haute.”

Helpful Report

Posted 8 months ago

Hello, Thank you for your great review! We're glad to hear that you enjoyed your experience with us, and we appreciate your understanding regarding the delivery issue. Best wishes, Rosie

Posted 8 months ago

“Great service, they deliver what they say & the flowers are beautiful. Thank you”

Helpful Report

Posted 8 months ago

Hello Mikaela, Thank you so much for your wonderful review! We’re thrilled to hear that you enjoyed our service and found the flowers to be beautiful. Best wishes, Rosie

Posted 8 months ago

“Great sevice and flowers!”

Helpful Report

Posted 8 months ago

Hello Noreen, Thank you for your wonderful review! We’re so glad to hear that you enjoyed our service and the flowers. Best wishes, Rosie

Posted 8 months ago

“I’ve ordered from Haute Florist several times now, and they never disappoint. The flowers are always beautifully arranged, fresh, and arrive on time. You can truly see the care and detail put into every bouquet. I recently sent some as a gift, and the recipient was overjoyed! Thank you for consistently delivering such high-quality service and stunning floral arrangements — you’ve become my go-to for every special occasion. 🌸💐 — Alex A.”

Helpful Report

Posted 8 months ago

Hello Alex, Thank you for your glowing review! We're so pleased to know that our flowers consistently meet your expectations and bring joy to both you and the recipients. Your support means the world to us, and we’re honored to be your go-to for special occasions. Warmest regards, Rosie

Posted 8 months ago

“We ordered some flowers, all the way from South Africa, to be delivered to my Mom in Scotland for her 80th birthday. The process was very easy, the responses from Haute Florist were helpful and Mom's flowers were beautiful. Although she was out at the time of delivery, the driver left them safely for her return. Thanks for a great service.”

Helpful Report

Posted 8 months ago

Hello Laurel, Thank you so much for your fantastic review! We’re thrilled that the order process was smooth and that your mom received beautiful flowers for her special milestone. It’s wonderful to hear that our driver ensured her flowers were safely delivered. Warm regards, Rosie

Posted 8 months ago

“Easy, efficient service”

Helpful Report

Posted 8 months ago

Hello Jillian, Thank you for your wonderful review! We’re delighted to hear that you found our service easy and efficient. Your satisfaction is our top priority, and we truly appreciate your feedback. Best regards, Rosie

Posted 8 months ago

“Efficient delivery and excellent quality”

Helpful Report

Posted 8 months ago

Hello, Thank you for your fantastic review! We're so glad to hear that you experienced efficient delivery and appreciated the quality of our flowers. Best wishes, Rosie

Posted 8 months ago

“Beautiful flowers - my daughter absolutely loved them”

Helpful Report

Posted 8 months ago

Hello, Thank you for your lovely review! We’re so happy to hear that your daughter loved the flowers. It brings us joy to know our arrangements can help create special moments. Warm wishes, Rosie

Posted 8 months ago

Haute Florist is rated 4.7 based on 30,068 reviews