Haute Florist Reviews

Name: Haute Florist
Address: Haute Florist, Prestige Gifting Ltd, E Mill, Dean Clough, , Haute Florist, Prestige Gifting Ltd, E Mill, Dean Clough, Calderdale
Rating: 4.69

4.7 Rating 30,058 Reviews

93 %

of reviewers recommend Haute Florist

Company Reviews

Product Reviews

Metrics

4.7

Based on 30,058 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult

Haute Florist 5 star review on 7th November 2025

Candice-Marie Litchfield

Haute Florist 5 star review on 5th October 2025

3790

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Great flowers. Good value.”

Helpful Report

Posted 5 months ago

Hello, Thank you for the fantastic review! We're so pleased to hear that you enjoyed our flowers and found them to be a great value. Warm regards, Haute Florist

Posted 5 months ago

“Very happy, the flowers were as described and fresh, would highly recommend.”

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Posted 5 months ago

Hello, Thank you for your fantastic review! We're delighted to know that you were happy with the flowers and their freshness. Warm regards, Haute Florist

Posted 5 months ago

“The picture on the website was so elegant, but the bouquet that arrived looked like a child made it. The lilies were not opened so it just looked like a few roses and some untidy greens. I live in the USA, and the photo my aunt sent me of her bouquet made me angry.”

Helpful Report

Posted 5 months ago

Hello Dena, Thank you for taking the time to share your thoughts with us. We sincerely apologize that the bouquet did not meet your expectations. Your feedback is invaluable, and we will certainly take it into consideration to improve our offerings. If not done already, please could you send us some images of the bouquet to enquiries@hauteflorist.co.uk with your order number and 'REVIEW' in the subject line? Warm regards, Rosie

Posted 5 months ago

“Good quality and arrived on time”

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Posted 5 months ago

Hello, Thank you for your great review! We're so pleased to hear that you received your order on time and are happy with the quality. Warm regards, Haute Florist

Posted 5 months ago

“Great, easy website, delivered when requested and lovely flowers.”

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Posted 5 months ago

Hello, Thank you for your lovely review! We’re delighted to hear that you found our website easy to use and that your flowers were delivered as requested. We appreciate your support and look forward to serving you again in the future! Best wishes, Rosie

Posted 5 months ago

“Haute presented as a local supplier in Harrowgate but when I ordered there was only next day delivery available! Had I gone to a local supplier, then I am sure they could have delivered during today. I think that the advert is misleading and should stage that Haute are an online florist based who knows where! Order No HF-543150”

Helpful Report

Posted 5 months ago

Hello John, Thank you for your review, and I appreciate your feedback. I’m sorry to hear that the delivery options did not meet your expectations. We strive to provide clarity in our advertising, and it's unfortunate that we fell short in communicating our delivery process. Your experience is important to us, and we are always looking for ways to improve our service. Kind regards, Rosie

Posted 5 months ago

“Beautiful display of flowers.”

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Posted 5 months ago

Hello Judith, Thank you so much for your beautiful review! We're thrilled to hear that you enjoyed our display of flowers. Best wishes, Rosie

Posted 5 months ago

“I ordered flowers for my cousin's birthday and she loved it.”

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Posted 5 months ago

Hello, Thank you for your fantastic review! We’re so happy to hear that your cousin loved the flowers for her birthday. Best wishes, Rosie

Posted 5 months ago

“Beautiful flowers and a great service”

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Posted 5 months ago

Hello Emily, Thank you for your wonderful review! We’re so glad to hear that you found the flowers beautiful and our service to your satisfaction. Best wishes, Rosie

Posted 5 months ago

“In time and perfect. A fantastic service.”

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Posted 5 months ago

Hello, Thank you for your fantastic review! We’re thrilled to hear that you found our service timely and to your satisfaction. Best wishes, Rosie

Posted 5 months ago

“The flowers were stunning and arrived on time. They were even better than the picture on the website! I will defiantly be ordering through them again.”

Haute Florist 5 star review on 21st May 2025

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Posted 6 months ago

Hello Mikaela, Thank you so much for your amazing review! We’re thrilled to hear that you found the flowers stunning and even better than expected. We look forward to serving you again soon! Best wishes, Rosie

Posted 5 months ago

“Beautiful flowers, delivered on time, thanks very much 😊”

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Posted 6 months ago

Hello Ruth, Thank you for your lovely review! We're delighted to hear that you enjoyed the flowers and that they arrived on time. Best wishes, Rosie

Posted 5 months ago

“All good - thank you!!”

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Posted 6 months ago

Hello Mrs Cole, Thank you for your kind words! We’re delighted to hear that everything was good for you. Best wishes, Rosie

Posted 5 months ago

“Daughter in law very happy with her gift.”

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Posted 6 months ago

Hello Brenda, Thank you for your lovely review! We’re delighted to hear that your daughter-in-law was happy with her gift. Best wishes, Rosie

Posted 5 months ago

“Excellent service and bouquet was beautiful”

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Posted 6 months ago

Hello Mrs Davies, Thank you for your wonderful review! We're delighted that you enjoyed our service and that the bouquet was beautiful. Best wishes, Rosie

Posted 6 months ago

“Beautiful, arrived on time. Expensive, but worth it”

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Posted 6 months ago

Hello Lynne, Thank you for your fantastic review! We're so happy to hear that your order arrived on time and that you found it to be worth the investment. Best wishes, Rosie

Posted 6 months ago

“I was not impressed with the bouquet that was sent. It did not look like £60 worth. I was therefore disappointed ☹️”

Helpful Report

Posted 6 months ago

Hello Jane, Thank you for taking the time to share your feedback with us. I’m truly sorry to hear that the bouquet did not meet your expectations, and I understand how disappointing that can be. We strive to deliver beautiful arrangements that are worth every penny, and it’s disheartening to hear we fell short in your case. Your comments are valuable to us, and I will ensure they are taken into consideration as we continue to improve our offerings. If you’d like to discuss this further, please don’t hesitate to reach out to us at enquiries@hauteflorist.co.uk. We would welcome the chance to address your concerns. Warm regards, Rosie

Posted 6 months ago

“The flowers were swiftly delivered the next day. They were fresh and lovely!”

Helpful Report

Posted 6 months ago

Hello, Thank you for your lovely review! We're thrilled to hear that your flowers were swiftly delivered and that you found them to be fresh and lovely. Best wishes, Rosie

Posted 6 months ago

“I ordered these for a set date and they didn’t arrive on time, they were a day late. I wasn’t notified of a delay which was disappointing. When I saw the flowers they were a lot smaller than what I thought going by the photo and price. I will not be using this company again I’m afraid.”

Helpful Report

Posted 6 months ago

Hello Tori, Thank you for your feedback. I’m truly sorry to hear about the delay in your order and the smaller-than-expected size of the flowers. We understand how disappointing it can be not to receive a timely delivery, especially when you’re counting on it for a specific date. We’re truly sorry that your experience did not reflect the high standards we aim to deliver. Your feedback is incredibly valuable and highlights important areas where we need to improve. If you're open to it, we would appreciate the opportunity to make things right. Please feel free to send images along with your order details to enquiries@hauteflorist.co.uk, using 'REVIEW' in the subject line so we can prioritise your message. Warm regards, Rosie

Posted 6 months ago

“The roses were and are beautiful still going strong Tuesday. Thank you”

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Posted 6 months ago

Hello Anthony, Thank you so much for your kind review! We're thrilled to hear that the roses are still beautiful and going strong. Best wishes, Rosie

Posted 6 months ago

Haute Florist is rated 4.7 based on 30,058 reviews