Haute Florist Reviews

Name: Haute Florist
Address: Haute Florist, Prestige Gifting Ltd, E Mill, Dean Clough, , Haute Florist, Prestige Gifting Ltd, E Mill, Dean Clough, Calderdale
Rating: 4.69

4.7 Rating 30,068 Reviews

93 %

of reviewers recommend Haute Florist

Company Reviews

Product Reviews

Metrics

4.7

Based on 30,068 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult

Haute Florist 5 star review on 22nd November 2025

Lauren Wheatley

Haute Florist 5 star review on 7th November 2025

Candice-Marie Litchfield

Haute Florist 5 star review on 5th October 2025

3791

Anonymous

Anonymous // 01/01/2019

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English

“The flowers were stunning and arrived on time. They were even better than the picture on the website! I will defiantly be ordering through them again.”

Haute Florist 5 star review on 21st May 2025

Helpful Report

Posted 7 months ago

Hello Mikaela, Thank you so much for your amazing review! We’re thrilled to hear that you found the flowers stunning and even better than expected. We look forward to serving you again soon! Best wishes, Rosie

Posted 7 months ago

“Beautiful flowers, delivered on time, thanks very much 😊”

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Posted 7 months ago

Hello Ruth, Thank you for your lovely review! We're delighted to hear that you enjoyed the flowers and that they arrived on time. Best wishes, Rosie

Posted 7 months ago

“All good - thank you!!”

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Posted 7 months ago

Hello Mrs Cole, Thank you for your kind words! We’re delighted to hear that everything was good for you. Best wishes, Rosie

Posted 7 months ago

“Daughter in law very happy with her gift.”

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Posted 7 months ago

Hello Brenda, Thank you for your lovely review! We’re delighted to hear that your daughter-in-law was happy with her gift. Best wishes, Rosie

Posted 7 months ago

“Excellent service and bouquet was beautiful”

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Posted 7 months ago

Hello Mrs Davies, Thank you for your wonderful review! We're delighted that you enjoyed our service and that the bouquet was beautiful. Best wishes, Rosie

Posted 7 months ago

“Beautiful, arrived on time. Expensive, but worth it”

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Posted 7 months ago

Hello Lynne, Thank you for your fantastic review! We're so happy to hear that your order arrived on time and that you found it to be worth the investment. Best wishes, Rosie

Posted 7 months ago

“I was not impressed with the bouquet that was sent. It did not look like £60 worth. I was therefore disappointed ☹️”

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Posted 7 months ago

Hello Jane, Thank you for taking the time to share your feedback with us. I’m truly sorry to hear that the bouquet did not meet your expectations, and I understand how disappointing that can be. We strive to deliver beautiful arrangements that are worth every penny, and it’s disheartening to hear we fell short in your case. Your comments are valuable to us, and I will ensure they are taken into consideration as we continue to improve our offerings. If you’d like to discuss this further, please don’t hesitate to reach out to us at enquiries@hauteflorist.co.uk. We would welcome the chance to address your concerns. Warm regards, Rosie

Posted 7 months ago

“The flowers were swiftly delivered the next day. They were fresh and lovely!”

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Posted 7 months ago

Hello, Thank you for your lovely review! We're thrilled to hear that your flowers were swiftly delivered and that you found them to be fresh and lovely. Best wishes, Rosie

Posted 7 months ago

“I ordered these for a set date and they didn’t arrive on time, they were a day late. I wasn’t notified of a delay which was disappointing. When I saw the flowers they were a lot smaller than what I thought going by the photo and price. I will not be using this company again I’m afraid.”

Helpful Report

Posted 7 months ago

Hello Tori, Thank you for your feedback. I’m truly sorry to hear about the delay in your order and the smaller-than-expected size of the flowers. We understand how disappointing it can be not to receive a timely delivery, especially when you’re counting on it for a specific date. We’re truly sorry that your experience did not reflect the high standards we aim to deliver. Your feedback is incredibly valuable and highlights important areas where we need to improve. If you're open to it, we would appreciate the opportunity to make things right. Please feel free to send images along with your order details to enquiries@hauteflorist.co.uk, using 'REVIEW' in the subject line so we can prioritise your message. Warm regards, Rosie

Posted 7 months ago

“The roses were and are beautiful still going strong Tuesday. Thank you”

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Posted 7 months ago

Hello Anthony, Thank you so much for your kind review! We're thrilled to hear that the roses are still beautiful and going strong. Best wishes, Rosie

Posted 7 months ago

“Excellent”

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Posted 7 months ago

Hello, Thank you for your excellent review! We're so pleased to hear that you had a wonderful experience with us. Best wishes, Rosie

Posted 7 months ago

“I sent these flowers to my Aunt as she had just lost her husband. She said they were the most beautiful flowers she had seen”

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Posted 7 months ago

Hello Julie, Thank you for your heartfelt review! We're truly touched to hear that the flowers brought beauty and comfort to your Aunt during such a difficult time. Best wishes, Rosie

Posted 7 months ago

“Prompt same day service”

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Posted 7 months ago

Hello David, Thank you for your fantastic review! Best wishes, Rosie

Posted 7 months ago

“Asboulty awful the flowers took 2 days and it was for a funeral the flowers went to the funeral parlour over 48 hours late”

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Posted 7 months ago

Hello Michael, Thank you for your review. I sincerely apologise for the distress and frustration caused by the late delivery of the flowers for such a significant occasion. We completely understand how critical timing can be in these situations, and it’s disappointing to hear that we did not meet your expectations. Your experience does not reflect the standard of service we aim to uphold, and I'm truly sorry for any difficulties this may have caused during a sensitive time. We appreciate your feedback, as it highlights areas where we need to improve. Kind regards, Ellie

Posted 7 months ago

“Flowers arrived on time”

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Posted 7 months ago

Hello David, Thank you for your great review! We're pleased to hear that your flowers arrived on time. We appreciate your feedback! Best wishes, Rosie

Posted 7 months ago

“The flowers were as good as the website suggested - Peone and Stocks bouquet. Recipient delighted with them. Did not arrive on the intended day, but customer service help chat and email was very good and it was sorted in 24 hrs.”

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Posted 7 months ago

Hello Judith, Thank you for your thoughtful review! We're so pleased to hear that the flowers matched your expectations and that the recipient was delighted. We appreciate your understanding regarding the delivery timing and are glad our customer service could assist you promptly. Best wishes, Rosie

Posted 7 months ago

“On time and attractive.”

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Posted 7 months ago

Hello, Thank you for your kind review! We're thrilled to hear that your order arrived on time and met your expectations in terms of attractiveness. Best wishes, Rosie

Posted 7 months ago

“Although I didn't see the flowers I ordered , my friend whom I sent them to was absolutely delighted and sent me a photo . Would definitely use again .”

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Posted 7 months ago

Hello Irene, Thank you for your lovely review! We're so happy to hear that your friend was delighted with the flowers and that you felt confident sending them. Best wishes, Rosie

Posted 7 months ago

“Very good , Lovely flowers and turned up on the right day and time”

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Posted 7 months ago

Hello Zena, Thank you for your fantastic review! We’re delighted to hear that you loved the flowers and that they arrived right on schedule. Best wishes, Rosie

Posted 7 months ago

“Flowers were absolutely STUNNING! Ordered for my mother who had to travel to UK for work on Mother’s Day (we live in the US) and she was so happy!”

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Posted 8 months ago

Hello Hannah, We're so glad to hear that the flowers made your mother’s day so special, even from afar! Thank you for your wonderful review and for trusting us to deliver such a meaningful gift. Best wishes, Rosie

Posted 7 months ago

Haute Florist is rated 4.7 based on 30,068 reviews