Haute Florist Reviews

Name: Haute Florist
Address: Haute Florist, Prestige Gifting Ltd, E Mill, Dean Clough, , Haute Florist, Prestige Gifting Ltd, E Mill, Dean Clough, Calderdale
Rating: 4.69

4.7 Rating 30,069 Reviews

93 %

of reviewers recommend Haute Florist

Company Reviews

Product Reviews

Metrics

4.7

Based on 30,069 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult

Haute Florist 5 star review on 22nd November 2025

Lauren Wheatley

Haute Florist 5 star review on 7th November 2025

Candice-Marie Litchfield

Haute Florist 5 star review on 5th October 2025

3791

Anonymous

Anonymous // 01/01/2019

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English

“I needed To change the address last minute - bride stayed the night at the hotel and Haute sorted this out with ease. The couple loved the flowers.”

Helpful Report

Posted 1 year ago

Hello Autumn, Thank you for your great feedback! We’re glad to hear that we could assist you with the last-minute address change and that the couple loved the flowers. Your satisfaction is our priority, and we appreciate your support. We look forward to helping you again in the future!

Posted 1 year ago

“Great delivery. Great service. Flowers where even more stunning in person. And beautiful packaged and presented.”

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Posted 1 year ago

Thank you for your wonderful review! We're thrilled to hear that you were impressed with the delivery and service, and that the flowers exceeded your expectations in person. We take pride in our packaging and presentation, so it’s great to know you appreciated it. We look forward to serving you again soon!

Posted 1 year ago

“My daughter said it was one of the nicest bouquets she's ever received. Great service with options on size and prices. Arrived on time, would recommend.”

Haute Florist 5 star review on 21st September 2024

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Posted 1 year ago

Thank you for your fantastic feedback! We're so happy to hear that your daughter loved her bouquet and considered it one of the nicest she’s ever received. It's great to know that you found our service and options helpful. We truly appreciate your recommendation and look forward to serving you again in the future!

Posted 1 year ago

“Shocking service arrived days late”

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Posted 1 year ago

Hello, Thank you for taking the time to leave some feedback. I’m sorry to hear that your order arrived late. We understand how important timely delivery is, and we sincerely apologise for any inconvenience this may have caused. Your feedback is important to us, and we appreciate your understanding. Warm regards, Rosie

Posted 1 year ago

“Flowers were excellent and the 95 year old recipient and her family were overjoyed to receive them. Condition was excellent. Delivery was after 1pm but did arrive the day following the order being placed. Would definately use again, x”

Helpful Report

Posted 1 year ago

Hello Mrs Pearston, Thank you for your lovely review! We’re so glad to hear that the flowers were excellent and brought joy to the 95-year-old recipient and her family. It’s great to know they arrived in perfect condition, and we appreciate your understanding regarding the delivery time. Thank you for choosing us, and we look forward to serving you again!

Posted 1 year ago

“The website was very easy to use. The lovely bouquet arrived on time and in excellent condition. I will definitely be ordering again.”

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Posted 1 year ago

Hello Esther, Thank you for your fantastic feedback! We’re thrilled to hear that you found our website easy to use and that the bouquet arrived on time and in excellent condition. We appreciate your support and look forward to serving you again soon!

Posted 1 year ago

“Absolutely beautiful flowers, ordered 9.30pm the night before my daughter's birthday and delivered the next morning.”

Helpful Report

Posted 1 year ago

Hello, Thank you for your wonderful review! We’re so glad to hear that the flowers were absolutely beautiful and that we could deliver them for your daughter’s birthday so promptly. We appreciate your support and look forward to helping you celebrate more special occasions in the future!

Posted 1 year ago

“Great flowers and customer service”

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Posted 1 year ago

Thank you for your kind words! We're delighted to hear that you enjoyed the flowers and our customer service. Your satisfaction is our top priority, and we look forward to serving you again!

Posted 1 year ago

“My friend recieved the flowers I had sent her and she was over the moon with them. She said that it was a beautiful bouquet”

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Posted 1 year ago

Hello Sandra, Thank you for your lovely feedback! We’re so happy to hear that your friend was over the moon with her bouquet. It’s wonderful to know that she found it beautiful. We appreciate your support and look forward to helping you celebrate more special moments in the future!

Posted 1 year ago

“As always, beautiful flowers delivered on time. Everyone comments on how amazing they are and how beautifully they are presented, wouldn’t buy from anyone else!”

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Posted 1 year ago

Hello Louise, Thank you for your fantastic review! We’re thrilled to hear that you consistently enjoy our beautiful flowers and timely delivery. It means so much to us that you and others appreciate the presentation as well. We’re grateful for your loyalty and look forward to serving you again!

Posted 1 year ago

“My parents were delighted. They said the flowers were gorgeous and smelled devine”

Helpful Report

Posted 1 year ago

Hello, Thank you for your wonderful feedback! We're so happy to hear that your parents were delighted with the flowers and that they found them gorgeous and fragrant. Your support means a lot to us, and we look forward to helping you celebrate more special moments in the future!

Posted 1 year ago

“Excellent prompt service and the flowers were as described.”

Helpful Report

Posted 1 year ago

Thank you for your feedback! We're glad to hear that you received excellent prompt service and that the flowers matched your expectations. We appreciate your support and look forward to serving you again!

Posted 1 year ago

“Beautiful flowers, easy ordering system. Thank you”

Haute Florist 5 star review on 20th September 2024

Helpful Report

Posted 1 year ago

Hello Caroline, Thank you for your lovely review! We're thrilled to hear that you found our flowers beautiful and the ordering system easy to use. Your satisfaction is our priority, and we appreciate your support! We look forward to serving you again!

Posted 1 year ago

“Very quick delivery and great that you can order next day flowers but some of the roses were wilted and one head was broken off which was a shame. East to track on Royal Mail and put delivery options”

Helpful Report

Posted 1 year ago

Hello Sarah, Thank you for your feedback! We're glad to hear you appreciated the quick delivery and tracking options. However, we're sorry to learn that some of the roses were wilted and that one head was broken. This is not the standard we aim for, and we appreciate you bringing it to our attention. We value your support and hope to provide a better experience next time! Best wishes, Rosie

Posted 1 year ago

“super flowers always last for at last 2 weeks”

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Posted 1 year ago

Hello Michael, Thank you for your great feedback! We're delighted to hear that our flowers last for at least two weeks. Your satisfaction means a lot to us, and we look forward to providing you with more beautiful blooms in the future!

Posted 1 year ago

“Poor customer service and care”

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Posted 1 year ago

Hello, Thank you for your review. I'm sorry to hear that you had a negative experience with our customer service. We strive to provide excellent support, and it’s clear we fell short in your case. Your feedback is important to us and we will use this to improve our service. Warm regards, Tom

Posted 1 year ago

“Very poor quality of flowers. Very embarrassing waste of money.”

Helpful Report

Posted 1 year ago

Hello, Thank you for your review. I'm sorry to hear that you were disappointed with the quality of the flowers. We strive to provide the best for our customers, and it's clear we fell short this time. Your feedback is important, and we'll use it to improve our offerings. If not done already, please send us some images of the bouquet to enquiries@hauteflorist.co.uk with your order number and 'REVIEW' in the subject line and we would be happy to look into this for you. Best wishes, Tom

Posted 1 year ago

“Lovely, modern flowers. Great fresh quality delivered on time as promised.”

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Posted 1 year ago

Hello Emma, Thank you for your wonderful review! We're so glad to hear you loved the modern flowers and that they arrived fresh and on time. We appreciate your support and look forward to serving you again!

Posted 1 year ago

“I use haute anytime i need to send flowers, gorgeous flowers everytime! they are so luxurioius”

Helpful Report

Posted 1 year ago

Thank you so much for your lovely review! We're thrilled to hear that you trust Haute for your flower deliveries and that you're consistently pleased with our luxurious bouquets. We truly appreciate your continued support!

Posted 1 year ago

“Flowers were delivered promptly”

Helpful Report

Posted 1 year ago

Thank you for your feedback! We're glad to hear that the flowers were delivered promptly. We appreciate you choosing us and hope the flowers were enjoyed!

Posted 1 year ago

Haute Florist is rated 4.7 based on 30,069 reviews