Haute Florist Reviews

Name: Haute Florist
Address: Haute Florist, Prestige Gifting Ltd, E Mill, Dean Clough, , Haute Florist, Prestige Gifting Ltd, E Mill, Dean Clough, Calderdale
Rating: 4.69

4.7 Rating 30,058 Reviews

93 %

of reviewers recommend Haute Florist

Company Reviews

Product Reviews

Metrics

4.7

Based on 30,058 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult

Haute Florist 5 star review on 7th November 2025

Candice-Marie Litchfield

Haute Florist 5 star review on 5th October 2025

3790

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Excellent prompt service and the flowers were as described.”

Helpful Report

Posted 1 year ago

Thank you for your feedback! We're glad to hear that you received excellent prompt service and that the flowers matched your expectations. We appreciate your support and look forward to serving you again!

Posted 1 year ago

“Beautiful flowers, easy ordering system. Thank you”

Haute Florist 5 star review on 20th September 2024

Helpful Report

Posted 1 year ago

Hello Caroline, Thank you for your lovely review! We're thrilled to hear that you found our flowers beautiful and the ordering system easy to use. Your satisfaction is our priority, and we appreciate your support! We look forward to serving you again!

Posted 1 year ago

“Very quick delivery and great that you can order next day flowers but some of the roses were wilted and one head was broken off which was a shame. East to track on Royal Mail and put delivery options”

Helpful Report

Posted 1 year ago

Hello Sarah, Thank you for your feedback! We're glad to hear you appreciated the quick delivery and tracking options. However, we're sorry to learn that some of the roses were wilted and that one head was broken. This is not the standard we aim for, and we appreciate you bringing it to our attention. We value your support and hope to provide a better experience next time! Best wishes, Rosie

Posted 1 year ago

“super flowers always last for at last 2 weeks”

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Posted 1 year ago

Hello Michael, Thank you for your great feedback! We're delighted to hear that our flowers last for at least two weeks. Your satisfaction means a lot to us, and we look forward to providing you with more beautiful blooms in the future!

Posted 1 year ago

“Poor customer service and care”

Helpful Report

Posted 1 year ago

Hello, Thank you for your review. I'm sorry to hear that you had a negative experience with our customer service. We strive to provide excellent support, and it’s clear we fell short in your case. Your feedback is important to us and we will use this to improve our service. Warm regards, Tom

Posted 1 year ago

“Very poor quality of flowers. Very embarrassing waste of money.”

Helpful Report

Posted 1 year ago

Hello, Thank you for your review. I'm sorry to hear that you were disappointed with the quality of the flowers. We strive to provide the best for our customers, and it's clear we fell short this time. Your feedback is important, and we'll use it to improve our offerings. If not done already, please send us some images of the bouquet to enquiries@hauteflorist.co.uk with your order number and 'REVIEW' in the subject line and we would be happy to look into this for you. Best wishes, Tom

Posted 1 year ago

“Lovely, modern flowers. Great fresh quality delivered on time as promised.”

Helpful Report

Posted 1 year ago

Hello Emma, Thank you for your wonderful review! We're so glad to hear you loved the modern flowers and that they arrived fresh and on time. We appreciate your support and look forward to serving you again!

Posted 1 year ago

“I use haute anytime i need to send flowers, gorgeous flowers everytime! they are so luxurioius”

Helpful Report

Posted 1 year ago

Thank you so much for your lovely review! We're thrilled to hear that you trust Haute for your flower deliveries and that you're consistently pleased with our luxurious bouquets. We truly appreciate your continued support!

Posted 1 year ago

“Flowers were delivered promptly”

Helpful Report

Posted 1 year ago

Thank you for your feedback! We're glad to hear that the flowers were delivered promptly. We appreciate you choosing us and hope the flowers were enjoyed!

Posted 1 year ago

“I was very impressed by the selection of bouquet arrangements on offer. I ordered a beautiful bouquet which was delivered within 48 hours.”

Helpful Report

Posted 1 year ago

Hello Mark, Thank you for your wonderful review! We're delighted to hear that you were impressed with our bouquet selection and that your order arrived promptly. We hope the flowers brought joy, and we look forward to serving you again!

Posted 1 year ago

“Amazing! The flowers came out so big!”

Helpful Report

Posted 1 year ago

Thank you for your fantastic feedback! We're so happy to hear that the flowers made such a big impression. We hope they brought lots of joy and beauty!

Posted 1 year ago

“I have had some very poor experiences with regards online flowers but I am so happy with my first experience with Haute. A wow factor when opening the box. So incredibly happy thank you.”

Helpful Report

Posted 1 year ago

Thank you for sharing your experience! We’re thrilled to hear that your first experience with Haute exceeded your expectations and provided that “wow” factor. We’re delighted to have turned your previous online flower experiences around and are so grateful for your positive feedback. Thank you for choosing us!

Posted 1 year ago

“The flowers were beautiful. My wife was thrilled. Thank you.”

Helpful Report

Posted 1 year ago

Hello Alan, Thank you so much for your kind words! We're thrilled to hear that your wife loved the flowers. It’s always wonderful to know our bouquets bring joy. We appreciate you choosing Prestige Flowers!

Posted 1 year ago

“The flowers looked amazing and were very well received. A beautiful and original display. Thank you.”

Helpful Report

Posted 1 year ago

Hello Judith, thank you so much for your 5-star rating of Haute Florist! We are thrilled to hear that you had a fantastic experience with us. We truly appreciate your kind words and feedback. We hope to have the opportunity to serve you again in the future. Warmest regards, Rosie

Posted 1 year ago

“Truly appreciate your quick response and easy to use website Thank you xxxx”

Helpful Report

Posted 1 year ago

Thank you so much for your wonderful 5-star rating of our Haute Florist service! We truly appreciate your kind words and support. Once again, thank you for choosing Haute Florist. We value your trust and look forward to serving you again in the future. Warm regards, Haute Florist

Posted 1 year ago

“Easy to order, fast delivery services & absolutely beautiful flowers.”

Helpful Report

Posted 1 year ago

Hello Carol, thank you so much for taking the time to leave us a 5-star rating! We truly appreciate your kind words and are thrilled to hear that you found our services to be easy to order, with fast delivery, and that the flowers were absolutely beautiful. It means a lot to us to know that we were able to meet your expectations. We hope to have the pleasure of serving you again in the future. Warm regards, Rosie

Posted 1 year ago

“Beautiful Thankyou”

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Posted 1 year ago

Hello Sue, thank you so much for taking the time to rate Haute Florist with 5 stars! We really appreciate your kind words and it means a lot to us. Once again, thank you for your excellent rating and for choosing Haute Florist. We look forward to serving you again in the future! Best regards, Rosie

Posted 1 year ago

“Said next day and I ordered in the morning but next day wasn’t actually available and when the flowers arrived at my friend’s I was quite disappointed with the picture she sent me - not like the bouquet in the picture”

Helpful Report

Posted 1 year ago

Hello Rebecca, Thank you for your review. I am very sorry that your order was not delivered as expected and that you were disappointed with the flowers. The reason your order was not available for next-day delivery is because the cut-off time for orders with personalised cards is 6 pm. If not done already, please send us some images of the bouquet to enquiries@prestigeflowers.co.uk with your order number and 'REVIEW' in the subject line. Best wishes, Katie

Posted 1 year ago

“Ordered a beautiful bouquet of flowers for next day. Arrived on time and the bouquet was beautiful, high quality flowers and well packaged. Highly recommended the florist. Always receive high quality flowers.”

Haute Florist 5 star review on 17th September 2024

Helpful Report

Posted 1 year ago

Dear Tom, thank you so much for your wonderful 5-star rating of Haute Florist! We truly appreciate your feedback and are thrilled to hear that you ordered a beautiful bouquet for next-day delivery. We are glad that it arrived on time and that you found the bouquet to be stunning with high-quality flowers. Your recommendation means the world to us, and we take pride in consistently providing our customers with high-quality flowers. Thank you again for choosing Haute Florist, and we look forward to serving you in the future!

Posted 1 year ago

“Absolutely lovely, the recipient was very happy with the hat box flowers. In fact I have recommended Haute florist to my Sons. I wouldn't buy online flowers from anyone else. Thank you very much indeed.”

Helpful Report

Posted 1 year ago

Dear Ann, thank you so much for giving Haute Florist a 5-star rating! We greatly appreciate your kind words and we're thrilled to hear that the hat box flowers you ordered were absolutely lovely. We are delighted that the recipient was happy with their gift, and it means a lot to us that you have recommended Haute Florist to your Sons. If there is anything else we can assist you with in the future, please don't hesitate to reach out. Warm regards, Rosie

Posted 1 year ago

Haute Florist is rated 4.7 based on 30,058 reviews