Haute Florist Reviews

Name: Haute Florist
Address: Haute Florist, Prestige Gifting Ltd, E Mill, Dean Clough, , Haute Florist, Prestige Gifting Ltd, E Mill, Dean Clough, Calderdale
Rating: 4.69

4.7 Rating 30,058 Reviews

93 %

of reviewers recommend Haute Florist

Company Reviews

Product Reviews

Metrics

4.7

Based on 30,058 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult

Haute Florist 5 star review on 7th November 2025

Candice-Marie Litchfield

Haute Florist 5 star review on 5th October 2025

3790

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Perfect Thank You xxxx”

Helpful Report

Posted 6 months ago

Hello Sonja, Thank you so much for your perfect rating! We’re delighted to hear that you had a great experience with us. Best wishes, The Haute Florist Team

Posted 6 months ago

“Beautiful flowers”

Helpful Report

Posted 6 months ago

Hello, Thank you for your wonderful review! We’re so glad to hear you found our flowers beautiful. Best wishes, The Haute Florist Team

Posted 6 months ago

“Very pleased & would use Haute Florist again”

Helpful Report

Posted 6 months ago

Hello Josephine, Thank you for your wonderful review! We’re thrilled to hear that you were pleased with your experience and can’t wait to serve you again. Best wishes, The Haute Florist Team

Posted 6 months ago

“Very easy to use website Delivered on time And flowers were just as we expected from the photos”

Helpful Report

Posted 6 months ago

Hello Minoti, Thank you so much for your fantastic review! We’re delighted to hear that you found our website easy to use and that your flowers were delivered on time and matched your expectations. Best wishes, The Haute Florist Team

Posted 6 months ago

“I Ordered flowers for my girlfriend’s last day at work … they came a day late and she never got her flowers .. no refund .. I could tell from the tracking they weren’t coming when they were supposed to .. no reply to emails and no refund .. terrible company terrible customer service”

Helpful Report

Posted 6 months ago

Hello Charles, Thank you for your feedback. I'm truly sorry to hear about the issues you've experienced with your order and the lack of communication from us. This is not the level of service we aim to provide, and I understand your frustration. Due to the distance between the delivery address and our distribution centre, it can sometimes take extra time in transit, as we do advise on our website. Best regards, Katie

Posted 6 months ago

“First time using Haute Florists. My friend loved the bouquet of flowers she said there was enough for 2 vases. She sent me photos and I have to admit they were beautiful. Thank you so much.”

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Posted 6 months ago

Hello Mrs Smith, Thank you for your lovely review! We’re thrilled to hear that your friend enjoyed the bouquet and that it brought such joy. We take pride in creating beautiful arrangements, and your kind words mean a lot to us. Best wishes, The Haute Florist Team

Posted 6 months ago

“Took too long to deliver my order.”

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Posted 6 months ago

Hello Teresa, Thank you for sharing your feedback. We sincerely apologise for the delay in the delivery of your order. Timeliness is important to us, and we regret any inconvenience this has caused. Your comments are invaluable as we work to improve our service. I have checked your order and can see that this was due to you proving the incorrect postcode on the order. Best wishes, The Haute Florist Team

Posted 6 months ago

“very pleased my sister loved her birthday flowers xxxxxxx”

Helpful Report

Posted 6 months ago

Hello Patricia, Thank you for your lovely review! We’re so happy to hear that your sister loved her birthday flowers. Best wishes, The Haute Florist Team

Posted 6 months ago

“The flowers arrived on time and according to the recipient was delighted with them. They lasted!”

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Posted 6 months ago

Hello De, Thank you for your great review! We’re so pleased to hear that the flowers arrived on time and that the recipient was delighted with them. It’s wonderful to know they lasted and brought joy! Best wishes, The Haute Florist Team

Posted 6 months ago

“Ordered a Purity bouquet for a dear friend’s sad news of a family passing and they were greatly received and wonderful comments passed back. The arrangement was stylish and subtle of a peaceful nature without being to funeral like.”

Helpful Report

Posted 6 months ago

Hello Michael, Thank you for your heartfelt review! We are truly honored that our Purity bouquet was able to convey comfort during such a difficult time. Your kind words about its style and peaceful nature inspire us to keep creating arrangements that resonate. Best wishes, The Haute Florist Team

Posted 6 months ago

“Fabulous flowers and chocolates, delivered promptly next day. Wonderful quality and service.”

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Posted 6 months ago

Hello Lesley, Thank you for your fantastic review! We’re so pleased to hear that you loved the flowers and chocolates, and that they were delivered promptly. Best wishes, The Haute Florist Team

Posted 6 months ago

“Beautiful bouquet. I Will definitely order again!”

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Posted 6 months ago

Hello Anne, Thank you for your lovely review! We’re so glad to hear that you loved the bouquet and look forward to helping you with your future orders. Best wishes, The Haute Florist Team

Posted 6 months ago

“My customer lovers the flowers and the beautiful spring colours.”

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Posted 6 months ago

Hello Malcolm, Thank you for your wonderful review! We’re so pleased to hear that your customer loved the flowers and their vibrant spring colors. Best wishes, The Haute Florist Team

Posted 6 months ago

“Very good”

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Posted 6 months ago

Hello Sally, Thank you for your wonderful review! We're so glad to hear that you had a great experience with us. Your support means a lot, and we look forward to serving you again! Best wishes, The Haute Florist Team

Posted 6 months ago

“Beautiful orchid. well packed ,recieved next day. Very pleased with the whole experience.”

Helpful Report

Posted 6 months ago

Hello MR, Thank you for your fantastic review! We’re delighted to hear that you received your beautiful orchid promptly and enjoyed the packaging as well. Best wishes, The Haute Florist Team

Posted 6 months ago

“Beautiful flowers friend loved them fast delivery professionals indeed don’t go to any other just Haute I recommend them.”

Helpful Report

Posted 6 months ago

Hello, Thank you for your amazing review! We're thrilled to hear that your friend loved the flowers and that our delivery was quick and professional. Best wishes, The Haute Florist Team

Posted 6 months ago

“Was not impressed the flowers for the price expected better were like they come from a petrol station”

Helpful Report

Posted 6 months ago

Hello Anthony, Thank you for your feedback. We're sorry to hear that the flowers did not meet your expectations. We strive to provide high-quality arrangements, and we appreciate your input as it helps us improve. If you would like to discuss your experience further, please send a birds-eye view image of the bouquet to enquiries@prestigeflowers.co.uk with your order number and 'REVIEW' in the subject line. Best wishes, The Haute Florist Team

Posted 6 months ago

“Great care, design, and freshness! Beautiful flowers and very well received.”

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Posted 6 months ago

Hello, Thank you for your generous review! We're so glad to hear that you appreciated the care, design, and freshness of our flowers. Best wishes, The Haute Florist Team

Posted 6 months ago

“Ordered the roses and freesias beautiful arrived on time and in good condition”

Helpful Report

Posted 6 months ago

Hello, Thank you for your wonderful review! We're pleased to hear that your roses and freesias arrived on time and in great condition. Best wishes, The Haute Florist Team

Posted 6 months ago

“Great, really lovely flowers and a good service”

Helpful Report

Posted 6 months ago

Hello Martin, Thank you for your lovely review! We're thrilled to hear that you enjoyed the flowers and found our service to be good. Best wishes, The Haute Florist Team

Posted 6 months ago

Haute Florist is rated 4.7 based on 30,058 reviews