Turfonline Reviews

Name: Turfonline
Address: Harrowden Turf Ltd, Colpmans Farm, Islip, Kettering, Kettering, North Northamptonshire
Rating: 4.65

4.7 Rating 3,706 Reviews

92 %

of reviewers recommend Turfonline

4.7

Based on 3,706 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email

Visit Website

Phone:

01832777111

Email:

contactus@harrowdenturf.co.uk

Location:

Harrowden Turf Ltd,
Colpmans Farm, Islip, Kettering,
Kettering
North Northamptonshire
NN14 3LT

Turfonline 5 star review on 19th February 2026

J Simmons

Turfonline 5 star review on 26th October 2025

S Cumberledge

Turfonline 5 star review on 19th September 2025

K Watts

768

Anonymous

Anonymous // 01/01/2019

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“Absolutely perfect service! Rang the helpline, spoke to a lovely man who took my order and explained about delivery. Chose the next available delivery date, ordered on Saturday and was delivered on the Tuesday. The delivery driver rang me when he dropped it off, he left it right at the top of my drive in the best place for shade but said if left in the sun would need a sprinkle of water. The grass looks amazing, so happy with my new front lawn. The pictures show the difference, one taken on Tuesday when laid and the other today, Monday after, less than a week later it looks great. I will definitely use this company again and will recommend and already have recommended to friends or family. Thank you for such great service and wonderful turf! :-)”

Helpful Report

Posted 8 years ago

“Fantastically quick service when I ordered too much, they reduced the amount and refunded immediately. Quality of turf is excellent, no problems laying it, I have had turf previously from other companies and it has been quite thin and tore easily but his was a good thickness and went down like a dream. Well done - would highly recommend.”

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Posted 8 years ago

“Our order was super easy to arrange and arrived without any problems. The turf itself if excellent stuff and we couldn't be happier with how the new lawn looks.”

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Posted 8 years ago

“The turf arrived with no issues and was of a high standard. The delivery driver was really rude and ignorant. My experience was fed back to the company who said they would get back to me, but didn't.”

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Posted 8 years ago

“Easy to order online ,delivered at arranged time. Turf freshly cut ,great quality,still surviving.I would recommend this service,quality at an affordable price”

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Posted 8 years ago

“Weed barrier and sprinkler not delivered on same day as turf.”

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Posted 8 years ago

“Found Turfonline after a google search. The quality offered was just what I required. Delivery was on time as I had spent the previous day preparing the ground. Good quality turfs with no damage. The confirmation email came with two very useful and informative booklets of Laying Turf and Lawn Care. Great product, great service.”

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Posted 8 years ago

“Quick service. Turf and soil great quality.”

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Posted 8 years ago

“Great turf, great service. I have used turf on many occasions, but this was by far the best quality I have ever enjoyed, and at a great price too. This turf had its roots down in less than a week and is already thoroughly established. Highly recommended!”

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Posted 8 years ago

“Great phone assistance , ordered and measured in 5 minutes, quality of the grass laid excellent , would recommend highly”

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Posted 8 years ago

“The best turf I’ve ever ordered. Prompt delivery, helpful driver and great product!”

Turfonline 5 star review on 26th May 2018

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Posted 8 years ago

“The turf ordered was delivered next day and appeared to be extremely fresh! Once it was laid, the garden was transformed to a very lush, full lawn. I’m extremely happy with the result. Up to now, the grass has bedded in well and is growing fast.”

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Posted 8 years ago

“The meadow is lovely and growing very well. I am more than happy with it. However, I asked for the turf to be delivered in one square metre rolls. Instead, it came in rwo square metre sections. My sister and I were unable to move it at all. I had to seek out a couple of workmen and pay them £20 apiece to bring it through to the back garden. I then had to cut it up so that I could move it to the prepared bed. This made the process rather more time-consuming than it need have been.”

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Posted 8 years ago

“Excellent quality grass. Not one weed and has taken beautifully. Would definately recommend this company to friends and family”

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Posted 8 years ago

“Delivered on time order changed.pallet put where i wanted it”

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Posted 8 years ago

“Great quality turf . Exelent delivery time. Arrived very early which gave us plenty of hours to get the job done.”

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Posted 8 years ago

“Website was easy to use to order the turf. I rang and asked for a smaller delivery vehicle - it was arranged. I paid extra for the turf to arrive between 9-11am, it actually arrived early, and allowed me more time to get the job done. The turf was of good quality, there were no defects from the 80 that I laid. There was some good tips on turf laying and aftercare on the website. Good service and good value”

Turfonline 5 star review on 25th May 2018

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Posted 8 years ago

“On time and good quality. Helpful staff”

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Posted 8 years ago

“Absolutely appalling customer service! Delivered damaged turf (the turf had clearly been sitting in their delivery van for several hours on a hot day) and try to put the blame on me even though I had followed all their instructions correctly in terms of rolling out the turfs and laying as soon as the delivery arrived. No gesture of goodwill or refund was offered and I have essentially lost my money! I would advise everyone to stay well away! DO NOT USE!!! WHAT A WASTE OF MONEY!!!”

Helpful Report

Posted 8 years ago

Hi Ash, One of our managers is still looking into this for you, and had promised to get back to you on Tuesday after speaking to our directors.

Posted 8 years ago

“Know it was the wrong time of year to order turf but we prepared the ground meticulously and made sure it was well watered, the turfs were very dry when delivered(again it was a very hot day) but were delivered on two pallets 50 on one and 20 on another which seemed strange ? The turf from the pallet with 20 were very different from the others and when laid seemed a grey/green colour not green like the others these went brown very quickly (even though they were watered in) they have recovered somewhat since laying (19th May). Have ordered from you previously and the quality was not the same as the first order some split some thin, as I said may be the time of year but if this is a problem maybe you should inform the customer that it is not a good idea to take delivery at this time of year.”

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Posted 8 years ago

Turfonline is rated 4.7 based on 3,706 reviews