Login
Start Free Trial Are you a business? Click Here

Turfonline Reviews

4.7 Rating 3,705 Reviews
92 %
of reviewers recommend Turfonline
4.7
Based on 3,705 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email
Read Turfonline Reviews
Visit Website

Phone:

01832777111

Email:

contactus@harrowdenturf.co.uk

Location:

Harrowden Turf Ltd,
Colpmans Farm, Islip, Kettering,
Kettering
North Northamptonshire
NN14 3LT

Anonymous
Anonymous  // 01/01/2019
Good delivery, a few top rolls a little too dry but undstandable in the current weather, perhaps a spray before sending? Good service, thank you.
Helpful Report
Posted 8 years ago
Pleased to hear your delivery all went smoothly. In warm weather, we don't always irrigate fields before harvest since dry turf lasts longer after harvest. Hope you enjoy your new lawn!
Posted 8 years ago
Great quality turf
Helpful Report
Posted 8 years ago
Delivery on time, great quality turf.
Helpful Report
Posted 8 years ago
Fast delivery. Excellent quality. The turf has taken really well and will soon need mowing! Perfect.
Helpful Report
Posted 8 years ago
Quick and efficient delivery. Good quality turf. Will use again Highly recommended.
Helpful Report
Posted 8 years ago
Good quality turf: wet, wide, weed-free Excellent delivery service: on time, friendly driver The perfect online shopping experience
Helpful Report
Posted 8 years ago
Great service, fantastic quality and our lawn look brilliant. Highly recommended
Helpful Report
Posted 8 years ago
Excellent service and an excellent product, I called turfonline in the morning and asked if they could give me an E.T.A. of my turf I was informed by a friendly person that my turf should be with me about late morning/early afternoon, it arrived late morning (excellent), the 50sm of turf arrived in perfect condition making the job of laying it easy. I could not be happier with the turf and therefore highly recommend turfonline.
Helpful Report
Posted 8 years ago
Sent email but no response, asking for assistance. Turf very dry and some parts close to dead. Laid it on day of delivery with plenty of water and pre turf fertiliser. No one has come back to me following email
Helpful Report
Posted 8 years ago
Very good
Turfonline 5 star review on 31st May 2018 Turfonline 5 star review on 31st May 2018 Turfonline 5 star review on 31st May 2018
Helpful Report
Posted 8 years ago
Very easy to order the right turf for my needs. Fast delivery. The grass looks very good quality.
Helpful Report
Posted 8 years ago
Delivery driver was in such a hurry that he did not want to wait for me to move my car to place my order in my driveway. He basically said he could not wait 30 seconds. He left my order in the middle of my road and drove off. I called the TurfOnline to make a complain and literally told me that is the 'standard service' they always provide and some drivers are under a lot of pressure to make many deliveries in one day. That is the reason that drivers can be often rude. First time I use Turfonline and certainly the last one.
Helpful Report
Posted 8 years ago
Delivery was booked between 8.00am and 2.00pm. Unfortunately turf did not arrive until 2.40 pm, but delivery charge was reimbursed without me having to ask. Turf was of good quality and looks great.
Helpful Report
Posted 8 years ago
My complaint relates to your delivery process, in which your driver decided not to drive along the road outside my house on the grounds that it was too small, however, large oil tankers manage this road as do the local authority dust carts etc. etc. As a result I had to pay significant additional delivery charges. Even though these costs were divided I remain very annoyed at the drivers lack of gumption. The turf once delivered was of good quality.
Helpful Report
Posted 8 years ago
turf arrived on time. it was fresh and easy to lay
Helpful Report
Posted 8 years ago
Fantastic service. Especially as I needed to change my delivery day, which was not a problem at all for them to sort out. Can't wait to see it grow
Helpful Report
Posted 8 years ago
Turf and topsoil delivered on time well packaged. Turfs excellent quality and looks great! Thank you
Helpful Report
Posted 8 years ago
Beautiful
Helpful Report
Posted 8 years ago
Wasn't massively happy with turf. I feel I had hidden crappy rolls within the pallet. A few of the rolls had big chunks missing and once laid down realised there was some dead patches. Also a few too many large stones for my liking. Wouldn't recommend to a friend. Better to try your luck with another supplier.
Helpful Report
Posted 8 years ago
Absolutely perfect service! Rang the helpline, spoke to a lovely man who took my order and explained about delivery. Chose the next available delivery date, ordered on Saturday and was delivered on the Tuesday. The delivery driver rang me when he dropped it off, he left it right at the top of my drive in the best place for shade but said if left in the sun would need a sprinkle of water. The grass looks amazing, so happy with my new front lawn. The pictures show the difference, one taken on Tuesday when laid and the other today, Monday after, less than a week later it looks great. I will definitely use this company again and will recommend and already have recommended to friends or family. Thank you for such great service and wonderful turf! :-)
Helpful Report
Posted 8 years ago
Turfonline is rated 4.7 based on 3,705 reviews