having recently purchased 44 rolls of turf for my garden project I was very pleased with the quality and ease of your website. Making the ordering process very easy and straightforward. It was also very handy to use your online calculator tool, which let me select the correct number of rolls for my project. However, this didn't go according to plan... On the day of delivery, the driver was very rude. He complained that my driveway was awkward to access. I've received many deliveries by large lorry before with no issues. My neighbours were very annoyed because he threatened to drive over their grass. Again, unnecessary because my driveway is very accessible. He also said it would be impossible to place the pallet as far back as possible and out of the way of my car so I could park easily. Again I said it was possible to reverse back very far, but he insisted on dropping the rolls halfway onto my driveway, meaning I could not park my car behind, and I have a very large driveway that can easily fit two cars parked behind each other. I had to park on the road because there was no room now. So not very impressed with his attitude and customer service. I lay the turf the very next day (Saturday), after lifting the old grass off and preparing the ground surface. I was very surprised after finishing off the large circle that I was left with about 27 rolls of turf still (from 44). Obviously, the smaller circle would not require that many rolls to cover it. At the end of the day, I had finished laying all rolls of turf required and was left with 20 rolls. I basically used 24 rolls from the 44 quoted. How could this have been so inaccurate? I have been directly in touch with you by email because I'm very unhappy about this waste of turf and waste of money and I would like to be compensated for my loss. Lastly, I was unhappy with a few rolls which had dead patches of grass on it. I really hope these recover.