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Turfonline Reviews

4.7 Rating 3,751 Reviews
92 %
of reviewers recommend Turfonline
4.7
Based on 3,751 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone
Read Turfonline Reviews
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Phone:

01832777111

Email:

contactus@harrowdenturf.co.uk

Location:

Harrowden Turf Ltd,
Colpmans Farm, Islip, Kettering,
Kettering
North Northamptonshire
NN14 3LT

Anonymous
Anonymous  // 01/01/2019
“My order came in 2 pallets. The first pallet layer was perfect! But the 2nd pallet was not as good and I am hoping that with plenty’s of care the yellow patches will disappear once rooted.”
Turfonline 4 star review on 4th June 2018
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Posted 8 years ago
“Good quality turf and soil and good customer service advisors”
Turfonline 5 star review on 4th June 2018
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Posted 8 years ago
“Turf quality is great and communication good Let down by delivery not arriving on the day stated. But overall job looks great”
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Posted 8 years ago
“Excellent service and great quality turf for a second time.”
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Posted 8 years ago
“Brilliant service! On time and helpful friendly delivery man. (The turf is excellent quality too!!)”
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Posted 8 years ago
“Very satisfied”
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Posted 8 years ago
“Good delivery, a few top rolls a little too dry but undstandable in the current weather, perhaps a spray before sending? Good service, thank you.”
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Posted 8 years ago
Pleased to hear your delivery all went smoothly. In warm weather, we don't always irrigate fields before harvest since dry turf lasts longer after harvest. Hope you enjoy your new lawn!
Posted 8 years ago
“Great quality turf”
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Posted 8 years ago
“Delivery on time, great quality turf.”
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Posted 8 years ago
“Fast delivery. Excellent quality. The turf has taken really well and will soon need mowing! Perfect.”
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Posted 8 years ago
“Quick and efficient delivery. Good quality turf. Will use again Highly recommended.”
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Posted 8 years ago
“Good quality turf: wet, wide, weed-free Excellent delivery service: on time, friendly driver The perfect online shopping experience”
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Posted 8 years ago
“Great service, fantastic quality and our lawn look brilliant. Highly recommended”
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Posted 8 years ago
“Excellent service and an excellent product, I called turfonline in the morning and asked if they could give me an E.T.A. of my turf I was informed by a friendly person that my turf should be with me about late morning/early afternoon, it arrived late morning (excellent), the 50sm of turf arrived in perfect condition making the job of laying it easy. I could not be happier with the turf and therefore highly recommend turfonline.”
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Posted 8 years ago
“Sent email but no response, asking for assistance. Turf very dry and some parts close to dead. Laid it on day of delivery with plenty of water and pre turf fertiliser. No one has come back to me following email”
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Posted 8 years ago
“Very good”
Turfonline 5 star review on 31st May 2018 Turfonline 5 star review on 31st May 2018 Turfonline 5 star review on 31st May 2018
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Posted 8 years ago
“Very easy to order the right turf for my needs. Fast delivery. The grass looks very good quality.”
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Posted 8 years ago
“Delivery driver was in such a hurry that he did not want to wait for me to move my car to place my order in my driveway. He basically said he could not wait 30 seconds. He left my order in the middle of my road and drove off. I called the TurfOnline to make a complain and literally told me that is the 'standard service' they always provide and some drivers are under a lot of pressure to make many deliveries in one day. That is the reason that drivers can be often rude. First time I use Turfonline and certainly the last one.”
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Posted 8 years ago
“Delivery was booked between 8.00am and 2.00pm. Unfortunately turf did not arrive until 2.40 pm, but delivery charge was reimbursed without me having to ask. Turf was of good quality and looks great.”
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Posted 8 years ago
“My complaint relates to your delivery process, in which your driver decided not to drive along the road outside my house on the grounds that it was too small, however, large oil tankers manage this road as do the local authority dust carts etc. etc. As a result I had to pay significant additional delivery charges. Even though these costs were divided I remain very annoyed at the drivers lack of gumption. The turf once delivered was of good quality.”
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Posted 8 years ago
Turfonline is rated 4.7 based on 3,751 reviews