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Turfonline Reviews

4.7 Rating 3,652 Reviews
91 %
of reviewers recommend Turfonline
4.7
Based on 3,652 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email
Read Turfonline Reviews
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Phone:

01832777111

Email:

contactus@harrowdenturf.co.uk

Location:

Harrowden Turf Ltd,
Colpmans Farm, Islip, Kettering,
Kettering
North Northamptonshire
NN14 3LT

Anonymous
Anonymous  // 01/01/2019
Delivery days were restricted and the turf was a little thin.
Helpful Report
Posted 9 years ago
Delivery was bang on time Ihad broken my wrist the day before the driver could not have given me more help. I was pleased with what I saw then and now its laid I could not be more pleased. The deep green and thickness of the turf I have never seen better thanks to all.
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Posted 9 years ago
Very pleased with our new turf. Arrived in great condition, was easy to lay and established quickly. We now have a lush, green lawn that was once an overgrown jungle and have also had lots of compliments. The only thing I could fault was the delivery of the turf which was delayed and arrived several hours after I had specified, the lorry driver was also very unfriendly and moaned about his day when I mentioned the delay, turf online did refund me the cost of the timed delivery slot although it took a while and I had to phone twice to get it done, however in spite of all this the finished quality of our new lawn makes up for it and I am overall very happy. I feel the turf itself deserves 5 stars but the delivery and refund issues have let it down so I've knocked off a star I'm afraid.
Turfonline 4 star review on 24th November 2016
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Posted 9 years ago
We're sorry you had a poor delivery experience. We pride ourselves on our customer service and I am sorry to hear that it took 2 calls before we processed the refund for the missed timed delivery option.
Posted 9 years ago
Arrived on time. Turf was easy to lay and so so green. Looked amazing and grew really well. We didn't necessarily need the 2 extra we ordered 'just in case' but it was better knowing we had them.
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Posted 9 years ago
The online calculator worked a treat and the ordering process was easy. The topsoil we bought was really good stuff, and a joy to work with. The turf is also of a very high quality and if ever we need to, I would use Turf on-line again and recommend them to friends. The delivery driver was very helpful and obliging too. Couldn't ask for anything more - Thanks Turf On-line
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Posted 9 years ago
Good quality.
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Posted 9 years ago
Perfect quality turf at a very good price. Again delivery was exactly as booked and the driver couldn't have been more helpful to leave in an easy position. Not my first order and will not be my last.
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Posted 9 years ago
Very easy to order. The turf turned up on time, was in good condition and went down very well. Absolutely no issues Very pleased with it.
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Posted 9 years ago
Really great turf, Shadesman, very good quality !! Delivery was painless as well, considering we live on a main road, thanks to an extremely helpful driver.
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Posted 9 years ago
Turf delivered on time and as requested, very helpful driver. Excellent quality turves and exceptional quality top soil. Turves were very evenly cut and layed down beautifully. Very highly recommended.
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Posted 9 years ago
Delivery.....cannot be faulted Quality.....excellent Overall service is 5 star
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Posted 9 years ago
Extremely pleased with all aspects: Ease of ordering and payment. The delivery to site. The quality of the turf ordered. Our client is also very pleased with the end result which is key for us. Thank you and we will purchase through yourselves again. Carl, Imon Site Ltd,
Turfonline 5 star review on 11th November 2016
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Posted 9 years ago
The only reason I have not given a very good rating is we had some practical delivery issues. However I was offered appropriate compensation for our efforts. The turf itself cannot be faulted, excellent and consistent quality which I was cutting in just over two weeks. I would recommend Turfonline without hesitation, just ensure the transport vehicle can get to your property and unload!
Turfonline 4 star review on 10th November 2016
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Posted 9 years ago
Only required a small amount to repair/fill in. great turf, quick delivery. They even provided the rain for the next two days after laying it.
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Posted 9 years ago
Excellent quality turf. Excellent service. Just Excellent
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Posted 9 years ago
Advise was helpful, turf delivered next day as promised.Turf as good as stated on phone. The information booklet was helpful. I have now passed on the booklet to some one who is preparing to lay a lawn. He has seen my lawn and will be ordering turfs from you very soon.
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Posted 9 years ago
Great Service. Very easy and super fast Delivery. They delivered what they promised Recommended
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Posted 9 years ago
excellent quality and prompt delivery
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Posted 9 years ago
ordered one day delivered the next - in NW Wales. That is good service. The turf was neatly packed on a pallet (which you keep) and when opened up for laying looked good: Even thickness, even growth. As most of my back lawn is more field than lawn, I only needed the cheapest turf for patching and extending. This is the 3rd time I've used TurfOnline, and I continue to be pleased with the product and service.
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Posted 9 years ago
Delivery was when you said it would be Driver very helpful Quality of turf excellant Lovely and green and no weeds
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Posted 9 years ago
Turfonline is rated 4.7 based on 3,652 reviews