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Turfonline Reviews

4.7 Rating 3,707 Reviews
92 %
of reviewers recommend Turfonline
4.7
Based on 3,707 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email
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Phone:

01832777111

Email:

contactus@harrowdenturf.co.uk

Location:

Harrowden Turf Ltd,
Colpmans Farm, Islip, Kettering,
Kettering
North Northamptonshire
NN14 3LT

Anonymous
Anonymous  // 01/01/2019
Excellent turf delivered in January
Helpful Report
Posted 9 years ago
Easy to order on their website and delivery was excellent. I was really happy with the quality of the topsoil and turf that arrived, and my customer was over the moon with their new lawn.
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Posted 9 years ago
Simple to order, efficient delivery by well equipped transport and helpful driver.Turf appears to be of good quality, laid day after P M delivery, time will tell.
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Posted 9 years ago
Delivered on time and as described also had information on how to look after the turf when it first arrives very useful.
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Posted 9 years ago
Very good service, very helpful delivery driver.
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Posted 9 years ago
Great turf! Delivered on time and so easy to lay. Very impressed with the quality!!
Turfonline 5 star review on 13th January 2017
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Posted 9 years ago
Absolutely brilliant! I honestly cannot fault their service, nor merchandise, customer service second to none! I want to say a big thank you! I would definitely order from them again, Unfortunately,due to my own miscalculations i've ordered 11 rolls short, and I think my order is too small to re order the shortfall.
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Posted 9 years ago
Delivered on the day expected and a phone call from the driver to give an expected time, very good. The driver was very helpful with the drop of the pallet and location. Product exceeded expectations considering this was in January, and the turfs laid down easily. This delivery was to cover a section of the garden and I will be ordering more when the remainder of the garden is ready.
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Posted 9 years ago
Would highly recommend ordered with ease and arrived on time and in excellent condition would use again if I wanted any more turf.
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Posted 9 years ago
The turf is very nice and looks wonderful. will order again for the back garden
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Posted 9 years ago
Order was delivered within the requested timeslot. Turf quality better than expected, very fresh only 3 turfs not perfect, some slight animal dung damage, some very small potato seedling tubers, perfectly acceptable. Plastic mesh matting incorporated in the growing medium did a perfect job of providing strength & stability but soft enough to cut with a blunt knife. Overall very pleased, will order from this company again. Will try to add second review in 3 months time to report on speed of establishing & growth.
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Posted 9 years ago
Very happy all round. Very good service, delivered on time and even contacted me when delivered as I was not home. Very happy with the turf too, would 100% order from Turf online again
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Posted 9 years ago
We could of had access issues to our house, due to a narrow entrance and I told the lady on the phone, when the order was placed We knew that the driver would have been informed and agreed any issues the pallets could be dropped at the end of the road. On the day the lovely driver kept manoeuvring the vehicle into the tight space, so that the turf could be placed directly on our drive......2 pallets delivered where we needed them, excellent quality and fantastic prices. Thank you very much!!...and special thanks to the very accommodating delivery driver :-)
Turfonline 5 star review on 7th December 2016
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Posted 9 years ago
I was a little concerned about ordering turf over the internet after reading some of the reviews of the various companies on line. So I decided to use Turfonline based on price and their reviews. The turf was good quality and delivered when they said it would be.
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Posted 9 years ago
East to order , great on time delivery , friendly helpful driver. Will order again. Thank you.
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Posted 9 years ago
Delivery days were restricted and the turf was a little thin.
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Posted 9 years ago
Delivery was bang on time Ihad broken my wrist the day before the driver could not have given me more help. I was pleased with what I saw then and now its laid I could not be more pleased. The deep green and thickness of the turf I have never seen better thanks to all.
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Posted 9 years ago
Very pleased with our new turf. Arrived in great condition, was easy to lay and established quickly. We now have a lush, green lawn that was once an overgrown jungle and have also had lots of compliments. The only thing I could fault was the delivery of the turf which was delayed and arrived several hours after I had specified, the lorry driver was also very unfriendly and moaned about his day when I mentioned the delay, turf online did refund me the cost of the timed delivery slot although it took a while and I had to phone twice to get it done, however in spite of all this the finished quality of our new lawn makes up for it and I am overall very happy. I feel the turf itself deserves 5 stars but the delivery and refund issues have let it down so I've knocked off a star I'm afraid.
Turfonline 4 star review on 24th November 2016
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Posted 9 years ago
We're sorry you had a poor delivery experience. We pride ourselves on our customer service and I am sorry to hear that it took 2 calls before we processed the refund for the missed timed delivery option.
Posted 9 years ago
Arrived on time. Turf was easy to lay and so so green. Looked amazing and grew really well. We didn't necessarily need the 2 extra we ordered 'just in case' but it was better knowing we had them.
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Posted 9 years ago
The online calculator worked a treat and the ordering process was easy. The topsoil we bought was really good stuff, and a joy to work with. The turf is also of a very high quality and if ever we need to, I would use Turf on-line again and recommend them to friends. The delivery driver was very helpful and obliging too. Couldn't ask for anything more - Thanks Turf On-line
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Posted 9 years ago
Turfonline is rated 4.7 based on 3,707 reviews