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Turfonline Reviews

4.6 Rating 3,581 Reviews
91 %
of reviewers recommend Turfonline
4.6
Based on 3,581 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Turfonline Reviews
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Phone:

01832777111

Email:

contactus@harrowdenturf.co.uk

Location:

Harrowden Turf Ltd Colpmans Farm Islip
Kettering
NN14 3LT

Easy to buy and delivery was quick and well organised.
Helpful Report
Posted 6 years ago
Fantastic turf ! Great helpful delivery service
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Posted 6 years ago
Quick and excellent delivery of the Turf. Birds and Bee Turf was in excellent condition despite the long journey to Scotland. The company also managed an update to my order on the cutting day. Delighted with the product and can't wait for spring now to see it flowering.
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Posted 6 years ago
I don’t often write reviews and am often sceptical if they are genuine. So here’s an honest & genuine review. Easy ordering, simple process, delivered within a couple of days. The actual grass is great quality, has taken really well and was a reasonable price. Certainly better quality than what I’ve seen locally. Won’t hesitate to order more when I’m at the stage I need more!
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Posted 6 years ago
Ordering process straightforward. Delivery made at stated time. Turfs fresh and good quality. Would definitely use them again.
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Posted 6 years ago
Easy to use website, delivered as promised. Turf was on van all day in 30c heat, wasn’t laid till next day, not a single yellow blade. 6 weeks later it’s lush, tall and very green. Bark was good, minimal wood pieces.
Turfonline 5 star review on 8th November 2018
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Posted 6 years ago
very easy to order on the phone turf delivered on time and very good quality. Recommended john leicester
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Posted 6 years ago
I am very happy with the service, fast delivery and good quality of the product, thank you very much, I recommend it
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Posted 6 years ago
Excellent quality & service
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Posted 6 years ago
Good online website, easy to navigate. Very helpful on the telephone also. Delivery as arranged, delivery driver helpful & friendly.
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Posted 6 years ago
Excellent delivery and quality of grass
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Posted 6 years ago
Very pleased with the quality of Jubilee turf and the overall service from Turfonline.
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Posted 6 years ago
Very disappointed. The turf was of very poor quality, as the photographs show. Every single roll was crumbling and torn. The lawn looks like a patchwork quilt. When I contacted the company and shared these images they offered to replace the turf three days later. However, I had the gardeners on site, and the turf sitting on my neighbours’ drive and had to go ahead. I asked for a partial refund as the process of laying these damaged turfs took much longer than anticipated and the quality of the lawn is very poor, but I never got a response. This was a very disappointing experience and demonstrated poor customer care.
Helpful Report
Posted 6 years ago
Hi Edna, We are sorry to hear you were unhappy with your turf. We did respond to your email to ask if a credit for the rolls would be acceptable other than a replacement, however this must not have arrived with you. We would be happy to refund the rolls for you, if you would like us to go ahead please contact us. Thank you.
Posted 6 years ago
Lovely, healthy turf. Admired by neighbours. Laid the day it arrived and looks very good. Delivered on time by a friendly, helpful driver.
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Posted 6 years ago
Top Job really nice turf and delivered on time. Thanks
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Posted 6 years ago
Arrived promptly. Turf seems to be good quality and I could use them all.
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Posted 6 years ago
The turf arrived on time and the 'jubilee' was excellent quality. It's almost 2 weeks since I layed it and it is looking very lush. Ignore the comments about the grass being poor quality and brown-these people were buying it in the summer during a drought. Grass is extremely resilient!
Turfonline 5 star review on 7th November 2018
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Posted 6 years ago
Top quality Jubilee turf and a Top Soil , fantastic customer service and great delivery early in the day ,so the turf can be laid on the same day . Top marks for Turfonline !
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Posted 6 years ago
Delivered on schedule by very helpful driver. The quality of the turf was great, very green and it took to the ground very well. Very satisfied!!
Turfonline 5 star review on 6th November 2018
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Posted 6 years ago
Great advice. Product came in good condition. No wastage.
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Posted 6 years ago
Turfonline is rated 4.6 based on 3,581 reviews