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Happy Beds Reviews

4.6 Rating 1,862 Reviews

91 %

of reviewers recommend Happy Beds

Company Reviews

4.6

Based on 1,862 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

About Happy Beds:

Happy Beds is an online retailer that makes buying beds and bedroom furniture a pleasure.
From the friendly customer service team who are happy to help, to the people that deliver your fresh and exciting bedroom furniture, Happy Beds ensures their values flow throughout everything they do, so you know that your shopping experience will be a happy one!

Visit Website

Phone:

0333 444 0180

Email:

ask@happybeds.co.uk

Location:

Happy Beds,
Grange Enterprise Park,
Batley
Kirklees
WF17 6PB

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sophie Amei & Liv were all very helpful The problem was resolved more quickly than we expected Thanks to them It was a shame the bed didn't meet our needs but it was refunded without a quibble”

Posted 4 weeks ago

“Aimee was amazing so helpful will my queries. Thank you so much”

Posted 4 weeks ago

“Sophie, helped me to sort a problem with the bed we both 2 years ago and she was very efficient and helpful, sorting the issue quickly. Thanks a lot Sophie.”

Posted 4 weeks ago

“Helpful to help the issue i got. Thank you johnathan”

Posted 4 weeks ago

“Had an issue with my payment not authorising and the lovely Chloe got in touch to advise me of this, she was so helpful and talked me through what I needed to do and it was all fixed within a few minutes, amazing customer service thank you so much!!”

Posted 4 weeks ago

“Great customer service, quick response. Sophie was very efficient, many thanks.”

Posted 1 month ago

“Really happy with the great customer service I received. Sophie was professional and resolved my query very quickly. Thank you so much!”

Posted 1 month ago

“I had an issue with my order at my end and Happy Beds sorted it out within the hour. Sophie dealt with my problem in a speedy, professional & really helpful way. I would really recommend Happy Beds for such excellent customer service. Thankyou!”

Posted 1 month ago

“A fabulous bed, finished off by the lovely finials, great company to deal with, customer service first class, don't hesitate to buy from this customer, the selection of beds is fabulous, and the quality is superb.”

Posted 1 month ago

“Fantastic customer service. Thanks Lizzy and Harley.”

Posted 1 month ago

“Excellent service,Aimee was very helpful and efficient.”

Posted 1 month ago

“Great customer service, very helpful with delivery changes. Quick & easy.”

Posted 1 month ago

“We actually had a small issue with one part being the wrong size. Easily done, wasn't the end of the world! What really stood out to me was when I went to get the issue sorted (new part sent to us), the customer service I got from Lizzy & Chan was great. They dealt with the issue so fast, I had resigned myself to not knowing anything for a bit, and it was sorted within the hour. And they were so lovely too. Situation could have been much more annoying, but they were great. So chuffed.”

Posted 1 month ago

“Happy with the overall service, very helpful and forthcomong”

Posted 1 month ago

“Aimee was very helpful indeed in reorganising a delivery at late notice”

Posted 1 month ago

“Good bed arrived in good order except for a couple of parts of the drawer were faulty(manufacturing issue) but no problem to Happy Beds at all, a couple of emails with photographs and replacement parts were with us inside a week. Thanks to Harley for sorting so painlessly.”

Posted 1 month ago

“Lizzie in customer services answered my questions efficiently and sorted out a problem I had ( my own error ) I look forward to receiving my bed”

Posted 1 month ago

“The customer service i recieved from sophie and jack was absolutely perfect. I had a faulty mattress and they quickly organised for a replacement to be sent to me and to have the faulty mattress taken away. They replied in a very timely manner every time and were friendly. I now have a nice new mattress and i couldnt be happier!”

Posted 2 months ago

“I've bought a bunk bed, two single beds and a small double bed from Happy Beds so I'm a very satisfied customer. Most recently Liv in Customer Service organised replacement parts for a single bed speedily and with straightforward emails and no fuss. Good work”

Posted 2 months ago

“Sophie at customer services was so helpful and efficient in getting a part replaced for the bed that had broken off. I felt supported and that she really cared and wanted to sort my problem out. Thanks”

Posted 2 months ago

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Happy Beds is rated 4.6 based on 1,862 reviews