Happy Beds Reviews

Name: Happy Beds
Address: Happy Beds, Grange Enterprise Park, Batley, Kirklees
Rating: 4.61

4.6 Rating 1,992 Reviews

91 %

of reviewers recommend Happy Beds

4.6

Based on 1,992 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

About Happy Beds:

Happy Beds is an online retailer that makes buying beds and bedroom furniture a pleasure.
From the friendly customer service team who are happy to help, to the people that deliver your fresh and exciting bedroom furniture, Happy Beds ensures their values flow throughout everything they do, so you know that your shopping experience will be a happy one!

Visit Website

Phone:

0333 444 0180

Email:

ask@happybeds.co.uk

Location:

Happy Beds,
Grange Enterprise Park,
Batley
Kirklees
WF17 6PB

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Happy Beds 5 star review on 23rd March 2024

153

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely bed we purchased from this site. Excellent service received by Sophie. Prompt response from Sophie to query raised by email. Very friendly. Lovely to have a company who deals with emails in prompt and professional manner. Would use this company again. Very happy with my purchase for my daughter.”

Helpful Report

Posted 7 months ago

“I recently purchased the Berlin Ottoman Kingsize Bed from Happy Beds, and I couldn't be happier with my choice! The bed is not only stylish and comfortable but also offers ample storage space, which is a fantastic bonus. I did encounter an issue with the piston mechanism, but Sophie at Happy Beds was incredibly responsive and helpful. She quickly addressed my concerns and ensured that the problem was resolved efficiently. Her excellent customer service made the entire experience smooth and stress-free. Overall, I highly recommend Happy Beds for their quality products and outstanding customer support. The Berlin Ottoman Kingsize Bed has truly transformed my bedroom, and I am very satisfied with my purchase.”

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Posted 7 months ago

“Courtney was very helpful in finding an old order so I could re purchase the same mattress. This is the third time I've used happy beds.”

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Posted 7 months ago

“very good customer service. thank you Chloe”

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Posted 8 months ago

“an amazing company - the products are good quality and when a part was missing, they arranged for it to be sent out straight away”

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Posted 8 months ago

“Firstly, the quality of the bed we bought for my daughter is amazing. It looks great and is very sturdy. Assembly was straightforward with clear instructions. A major reason I would buy again from Happy Beds was the customer service. I had a small problem with one of the parts (absent-mindedness on my part) and yet Chloe and Sophie were incredibly helpful, and with a small email exchange had my problem solved.”

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Posted 8 months ago

“This is the second time I purchase a bed from Happy Beds. The bed is very strong and well built that we decided to purchase again for our second girl. Excellent customer service (from Paige) who sort my error when I placed my order incorrectly. Delivery came on the day it was expected with no delayed. Very well organize and well inform all the time.”

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Posted 8 months ago

“Great Customer service. Quick responses from Sophie on my queries.”

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Posted 8 months ago

“Excellent customer service from Sophie and communication skills phone and email. I didn't think the product I ordered was good and when I contacted Sophie. I was given clear options to return get the right product. Sophie kept me informed and was understanding to my circumstances she showed great care and this assured me through the process. The product was easy to assembly and looked firm and beautiful Thankyou .”

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Posted 8 months ago

“Fantastic customer service from Robyn. We had an enquiry about my son's bed. We needed a spare part which is being sent to us Monday. Quick, efficient emails answered. Thank you so much”

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Posted 8 months ago

“Top quality service from start to finish. Great communication from the moment we booked - the furniture was top quality and everything we hoped for. Even when there was a small manufacturing fault which meant a couple of the facades didn't appear quite right, the customer service was top quality and Sophie was attentive and responsive and arranged to have replacement parts sent to us immediately. Very positive experience and would highly recommend.”

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Posted 8 months ago

“Bed is incredible quality, extremely well made and well worth the money. These are not criticisms but it took me 10 hours to build but absolutely everything lined up perfectly and was delighted with the end result. Just be meticulous with your set up with all the bits and pieces as you don't get any extra screws bolts ect so be very very careful when you have them out and please make sure you put a sheet under the bits you are assembling as the panels can mark quite easily if not careful and have opted for a darker colour Customer service was fantastic too when I had to change the delivery date, nothing was a problem. Delighted with the bed!”

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Posted 9 months ago

“Great service, bed had marks on Happy beds responded in reasonable time and offered a choice of what I would like done”

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Posted 9 months ago

“Had a faulty part and reached out to the customer service where Robyn was able to get me a replacement very quickly. Impressed by the quick resolution and communication from Robyn.”

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Posted 9 months ago

“Big thank you to Sophie this morning for helping to reschedule my delivery......very helpful and professional.”

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Posted 9 months ago

“We bought a bed in 2020, a saturn grey fabric bunk bed. It had been amazing. Unfortunately one of the sides got broken in 2025. I emailed happy beds and they have put the part to be replaced on order for us. The bed itself is brilliant. The fabric is lovely and easy to clean, the bed has been sturdy for my two growing children. When we ordered, we purchased them mattresses as well and they are so comfy and have remained comfy throughout the duration. When contacting them regarding the broken part of the bed, we spoke to a brilliant customer service person called Sophie, who has made the process so easy and there have been no issues at all getting the part we require. I have, and will continue to recommend Happybeds”

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Posted 9 months ago

“I made a purchase with Happy Beds over a year ago. There was an issue with the bunkbed i had bought and being that there is a 5 year guarantee i contacted their customer service team. My issue was dealt with thoroughly and promptly by Paige. I was kept in the loop along the way which lead to myself receiving a refund. I cannot fault the customer service it has been fantastic and gives me confidence to purchase from them again without hesitation! Thank you Paige!”

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Posted 10 months ago

“I bought a wardrobe from Happy Beds. After assembled, I found I pulled the doors outward, the entire door panel can fall off. If the doors accidentally fall on kids’ foot, it could potentially cause serious injuries such as fractures. So I emailed them. Shelby from customer services kept me updated processes and finally raised a full refund. Thank you very much.”

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Posted 10 months ago

“I lost the remote for my TV Bed and Shelby was amazing and ordered me a replacement as a gesture of good will. Thankyou so much for all the help I have received. My super king tv Ottoman bed has been saved 😁”

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Posted 10 months ago

“Cancelled my order. Spoke to page on the phone. She was polite and cancelled my order quick. Overall the customer service was great”

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Posted 10 months ago

Happy Beds is rated 4.6 based on 1,992 reviews