Happy Beds Reviews

Name: Happy Beds
Address: Happy Beds, Grange Enterprise Park, Batley, Kirklees
Rating: 4.61

4.6 Rating 1,992 Reviews

91 %

of reviewers recommend Happy Beds

4.6

Based on 1,992 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

About Happy Beds:

Happy Beds is an online retailer that makes buying beds and bedroom furniture a pleasure.
From the friendly customer service team who are happy to help, to the people that deliver your fresh and exciting bedroom furniture, Happy Beds ensures their values flow throughout everything they do, so you know that your shopping experience will be a happy one!

Visit Website

Phone:

0333 444 0180

Email:

ask@happybeds.co.uk

Location:

Happy Beds,
Grange Enterprise Park,
Batley
Kirklees
WF17 6PB

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Happy Beds 5 star review on 23rd March 2024

153

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent bed and service, had an issue with a loose spindle on the headboard but dealt with swiftly by Aimee, will definitely return to Happy Beds.”

Helpful Report

Posted 1 year ago

“Great customer service from Harley. Thank you.”

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Posted 1 year ago

“Excellent service. Emailed yo request a change of delivery address, prompt response from Chloe outlining that my request had been completed.”

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Posted 1 year ago

“I had great experiences with Lizzy and Aimee. They responded quickly and were friendly over the phone and via email. I called to cancel an order and it was delt with quickly. Thanks guys!”

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Posted 1 year ago

“Great customer service from Lizzy in cancelling my order”

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Posted 1 year ago

“Great customer service from Chloe who changed my bed delivery date quickly and efficiently.”

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Posted 1 year ago

“Ordered the Walworth bed but due to circumstances had to cancel it the following day. Very good communication from Aimee and refund was arranged I would have no problem ordering from this company again Thank you Aimee 😊”

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Posted 1 year ago

“I had to reschedule my delivery and Lizzy assisted me to sort it out. Very kind and professional.”

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Posted 1 year ago

“Chloe did an amazing job at answering all my doubts and questions with my bed purchase.”

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Posted 1 year ago

“I was very Happy with how a cancelled order was dealt with this morning by Harley at Happy Beds very speedy service & all actioned with no hassle. I have used Happy Beds in the past was always very happy with service & quality of beds supplied.”

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Posted 1 year ago

“Had a problem with my order that was not easy to deal with. But with Liv and Sophie's help we found a resolution. They were both courteous, efficient and knowledgeable. Many thanks again.”

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Posted 1 year ago

“Chloe on the website chat responded instantly. No chatbots trying to second-guess what you want! Great customer service too. Thank you”

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Posted 1 year ago

“In the past I’ve always had a very good experience with Happy Beds. More recently I needed to amend the delivery address for an order when I realised after it was dispatched that I had input the incorrect address. Contacting them was fast and easy, and I was gladly assisted by a very helpful and understanding customer service agent called Paige, who quickly resolved the issue for me. Once again it was another good experience with Happy Beds and thank you Paige for fixing my self-induced problem.”

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Posted 1 year ago

“Great customer care, we had an issue with delivery and Lizzy was fantastic and sorted sorted it asap and organised re delivery when I wanted it.”

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Posted 1 year ago

“Excellent customer service. Lizzy was very helpful when I needed to re-schedule my delivery, contacting the delivery team straight away to get me a suitable slot, and following up with confirmation email and text within minutes.”

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Posted 1 year ago

“Very helpful customer service from Liv received today. Thank you!”

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Posted 1 year ago

“Quality ottoman small double bed purchased for reasonable price. Kept informed of delivery date and time. Delivered as planned and placed in room of choice. When part found to be missing Aimee from customer service dept was quick to reply and send missing part out. Would recommend.”

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Posted 1 year ago

“Aimee answered all my questions promptly!!”

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Posted 1 year ago

“Excellent and professional service provided by Jack. Communication was excellent and I have puri5 items of furniture.”

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Posted 1 year ago

“Made a stupid mistake when ordering and the desks were too big for where they needed to go! I contacted them this morning and they’ve cancelled the delivery even though it’s all ready been sent out and they’ve processed my refund. Thank you so much Lizzy, you’re a star! I have bought a bed off them in the past and that was great quality.”

Helpful Report

Posted 1 year ago

Happy Beds is rated 4.6 based on 1,992 reviews