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Happy Beds Reviews

4.6 Rating 2,017 Reviews
91 %
of reviewers recommend Happy Beds
4.6
Based on 2,017 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.2 out of 5
Read Happy Beds Reviews

About Happy Beds:

Happy Beds is an online retailer that makes buying beds and bedroom furniture a pleasure.
From the friendly customer service team who are happy to help, to the people that deliver your fresh and exciting bedroom furniture, Happy Beds ensures their values flow throughout everything they do, so you know that your shopping experience will be a happy one!

Visit Website

Phone:

0333 444 0180

Email:

ask@happybeds.co.uk

Location:

Happy Beds,
Grange Enterprise Park,
Batley
Kirklees
WF17 6PB

Write Your review

Happy Beds 5 star review on 23rd March 2024
Ali M.
Happy Beds 5 star review on 16th March 2024
Anonymous
Happy Beds 5 star review on 11th October 2023
Ethan
Happy Beds 1 star review on 12th May 2023
Anonymous
Happy Beds 1 star review on 12th May 2023
Anonymous
Happy Beds 1 star review on 12th May 2023
Anonymous
Happy Beds 1 star review on 12th May 2023
Anonymous
153
Anonymous
Anonymous  // 01/01/2019
I was initially cautious about purchasing a bed online, but after experiencing the comfort of a heavenly mattress during a stay at a beautiful Airbnb, I couldn't resist. I reached out to the hosts to inquire about the mattress brand, as it truly felt like sleeping on a cloud. Fortunately, they promptly shared the details with me, and now I am delighted to own the Signature Crystal 3000 Orthopaedic Natural Mattress. It has proven to be absolutely worth the investment! Additionally, a big thank you to Chloe for her swift assistance in addressing my query.
Helpful Report
Posted 2 years ago
Lizzy was happy to help as I needed to change my delivery address due to myself moving out. Was changed very quick and contracted me within 2 hours. She was extremely helpful with my enquiry. :)
Helpful Report
Posted 2 years ago
A simple email to Happy beds and a lovely email back from Lizzy giving me an positive response x
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Posted 2 years ago
Great work ethic Great customer service. Any issues I had were dealt with promptly and politely by Harley. Great work ethics to have well done
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Posted 2 years ago
Excellent bed and service, had an issue with a loose spindle on the headboard but dealt with swiftly by Aimee, will definitely return to Happy Beds.
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Posted 2 years ago
Great customer service from Harley. Thank you.
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Posted 2 years ago
Excellent service. Emailed yo request a change of delivery address, prompt response from Chloe outlining that my request had been completed.
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Posted 2 years ago
I had great experiences with Lizzy and Aimee. They responded quickly and were friendly over the phone and via email. I called to cancel an order and it was delt with quickly. Thanks guys!
Helpful Report
Posted 2 years ago
Great customer service from Lizzy in cancelling my order
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Posted 2 years ago
Great customer service from Chloe who changed my bed delivery date quickly and efficiently.
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Posted 2 years ago
Ordered the Walworth bed but due to circumstances had to cancel it the following day. Very good communication from Aimee and refund was arranged I would have no problem ordering from this company again Thank you Aimee 😊
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Posted 2 years ago
I had to reschedule my delivery and Lizzy assisted me to sort it out. Very kind and professional.
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Posted 2 years ago
Chloe did an amazing job at answering all my doubts and questions with my bed purchase.
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Posted 2 years ago
I was very Happy with how a cancelled order was dealt with this morning by Harley at Happy Beds very speedy service & all actioned with no hassle. I have used Happy Beds in the past was always very happy with service & quality of beds supplied.
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Posted 2 years ago
Had a problem with my order that was not easy to deal with. But with Liv and Sophie's help we found a resolution. They were both courteous, efficient and knowledgeable. Many thanks again.
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Posted 2 years ago
Chloe on the website chat responded instantly. No chatbots trying to second-guess what you want! Great customer service too. Thank you
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Posted 2 years ago
In the past I’ve always had a very good experience with Happy Beds. More recently I needed to amend the delivery address for an order when I realised after it was dispatched that I had input the incorrect address. Contacting them was fast and easy, and I was gladly assisted by a very helpful and understanding customer service agent called Paige, who quickly resolved the issue for me. Once again it was another good experience with Happy Beds and thank you Paige for fixing my self-induced problem.
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Posted 2 years ago
Great customer care, we had an issue with delivery and Lizzy was fantastic and sorted sorted it asap and organised re delivery when I wanted it.
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Posted 2 years ago
Excellent customer service. Lizzy was very helpful when I needed to re-schedule my delivery, contacting the delivery team straight away to get me a suitable slot, and following up with confirmation email and text within minutes.
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Posted 2 years ago
Very helpful customer service from Liv received today. Thank you!
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Posted 2 years ago
Happy Beds is rated 4.6 based on 2,017 reviews