Happy Beds Reviews

Name: Happy Beds
Address: Happy Beds, Grange Enterprise Park, Batley, Kirklees
Rating: 4.61

4.6 Rating 1,992 Reviews

91 %

of reviewers recommend Happy Beds

4.6

Based on 1,992 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

About Happy Beds:

Happy Beds is an online retailer that makes buying beds and bedroom furniture a pleasure.
From the friendly customer service team who are happy to help, to the people that deliver your fresh and exciting bedroom furniture, Happy Beds ensures their values flow throughout everything they do, so you know that your shopping experience will be a happy one!

Visit Website

Phone:

0333 444 0180

Email:

ask@happybeds.co.uk

Location:

Happy Beds,
Grange Enterprise Park,
Batley
Kirklees
WF17 6PB

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Happy Beds 5 star review on 23rd March 2024

153

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I recently ordered two mattresses via E bay for bunk beds. The ordering was very easy, delivery was very prompt and the mattresses were of a very good quality for the price paid. Unfortunately, they were unsuitable for my use. I contacted Happy Beds and I have to say that the Customer Service given was superb, one of the best that I have ever received. Lizzy and Aimee at happy Beds went well beyond the “call of duty”, They arranged collection of the mattresses, which were collected in a very prompt manner with the courier company informing me all the time of progress. After collection, my payment was very promptly returned. I would highly recommend Happy Beds to people and would not hesitate to use them again. Thank you Lizzy & Aimee at Happy Beds for the amazing customer service given.”

Helpful Report

Posted 1 year ago

“Excellent customer service. Harley was super quick to respond to any queries I had which were dealt with most efficiently.”

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Posted 1 year ago

“Customer service from Lizzy was fantastic. Super responsive and helpful throughout. Love my bed - fast delivery. Would definitely recommend this company.”

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Posted 1 year ago

“Since ordering, I've had two contacts with Happy Beds-both have been excellent! This afternoon, I needed to change delivery dates and Sophie responded almost immediately. Well done!”

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Posted 1 year ago

“Great customer service with Sophie xx thanks for all your help x”

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Posted 1 year ago

“Great customer service. Lizzy and Melissa were very helpful when I needed to amend my order.”

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Posted 1 year ago

“We bought an ottoman bed around 18 months ago. The mechanism went a few weeks ago and I emailed to enquire if this was covered under the 5 year guarantee. A few pleasant emails later and Aimee and Melissa had arranged for a replacement part to be sent, free of charge, we easily replaced it and the bed is working as normal again. Great customer service thank you!”

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Posted 1 year ago

“I placed my order on New Years Day and then realised I had completely ordered the wrong item . I used the contact form and immediately got a response on the first working day to say my order had been changed - Quick and easy to do - very fast response from Aimee - order delivery date reminded the same and no penalty for changing the order I even got a £33 refund without asking Customer service 10/10 thank you”

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Posted 1 year ago

“Great mattresses and bamboo pillows. Great service. Will use again.”

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Posted 1 year ago

“I don't normally send reviews but based on customer service from Liv, it was excellent. My query was resolved the following day. Happy Buyer here - Thank you”

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Posted 1 year ago

“I’m usually not leaving reviews but this time i will as customer service, Sophie and Liv are just the best. They respond and solved my query so quick, they are so polite and really helpful. The best customer service i ever experienced.”

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Posted 1 year ago

“Brilliant service provided by Harley who responded to my query very quickly Very good customer service Thank you again”

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Posted 1 year ago

“My partner and I have been looking for a TV bed for a while and happy beds seem to fit all our needs however we are currently redecorating our bedroom so I wasn’t sure based on the pictures of the website which colour we should go for. So I E-mailed them and the lovely Jack responded within the 48 hours (which was stated on their automatic replies). So I asked Jack if it was possible for us to be sent some swatches of the colour of the bed and within that same day he said they had been sent to us. Couldn’t be happier with the customer service so far! Looking forward to receiving the swatches so me and my partner can order the bed!”

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Posted 1 year ago

“Easy to order, easy to amend and great customer service from Jack. Happy Beds truly are a happy and helpful company to deal with. Big thanks! Mel.”

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Posted 1 year ago

“Have used this company previously.Excellent customer service and item purchased was fabulous quality. Ordered 2 items separately yesterday for delivery on separate days. I was contacted by Sophie earlier who has offered them arranged for both items to be delivered on the same day (which wasn’t an option on the site probably because I ordered sedately) I am impressed this has been arranged and found Sophie pleasant, very helpful and followed up by a confirmation detailed email straight away. Highly recommend this company. Thanks Sophie”

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Posted 1 year ago

“Quick and helpful response fron Jack in customer services.”

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Posted 1 year ago

“Fantastic customer service from Sophie, Chantel and Jack. Quick delivery and efficient replies to emails. Shame the bed was flimsy and broke however they sorted it out promptly without any issues. Thanks to happy beds I will use them again! 🙂”

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Posted 1 year ago

“Very happy with my purchase and jack from customer service was very helpful”

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Posted 1 year ago

“Great customer service, fast answers to queries. Thanks Aimee!”

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Posted 1 year ago

“Outstanding customer service especially from Liv who I dealt with, thank you”

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Posted 1 year ago

Happy Beds is rated 4.6 based on 1,992 reviews