Happy Beds Reviews

Name: Happy Beds
Address: Happy Beds, Grange Enterprise Park, Batley, Kirklees
Rating: 4.61

4.6 Rating 2,017 Reviews

91 %

of reviewers recommend Happy Beds

4.6

Based on 2,017 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

About Happy Beds:

Happy Beds is an online retailer that makes buying beds and bedroom furniture a pleasure.
From the friendly customer service team who are happy to help, to the people that deliver your fresh and exciting bedroom furniture, Happy Beds ensures their values flow throughout everything they do, so you know that your shopping experience will be a happy one!

Visit Website

Phone:

0333 444 0180

Email:

ask@happybeds.co.uk

Location:

Happy Beds,
Grange Enterprise Park,
Batley
Kirklees
WF17 6PB

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Happy Beds 5 star review on 23rd March 2024

153

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really appreciate your help on the delivery date. Very helpful.”

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Posted 2 years ago

“I am really pleased with Happy Beds, I bought my bed from them last year, delivery was prompt and the bed itself is really nice and sturdy. This year I bought again one for my daughter. I had ordered it for March but realised I needed it sooner for mid February and Sophie and Harley were great help with this. They organised delivery for when I wanted it. Thanks for the great service :)”

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Posted 2 years ago

“Spoke to Lizzy at Happy Beds Customer Service, found her helpful, courteous and friendly. Wouldn’t hesitate to deal with Happy Beds in the future.”

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Posted 2 years ago

“Realised I had wrong address on my delivery just hours before delivery was due. One telephone call and it was sorted. Excellent service.”

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Posted 2 years ago

“I had a fantastic customer service experience with Happy Beds. I reached out to them through their online chat and was pleasantly surprised to be connected almost instantly to Chloe. Her assistance was invaluable as she not only responded promptly but also provided thorough and helpful answers to all my questions. Chloe's expertise and efficiency gave me the reassurance I needed and I will be placing an order. It's refreshing to encounter such excellent customer support, and Chloe's assistance has undoubtedly left a positive impression on my overall experience with Happy Beds. Kudos to the team for delivering outstanding service!”

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Posted 2 years ago

“Really excellent customer service received for Sophie and Harley. There was a small mark in the product and once informed Sophie and Harley went out of their way to resolve the issue. They are a credit to Happy Beds. Would definitely buy from them again for customer service alone. Thanks both.”

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Posted 2 years ago

“The bed i bought for my son was great, he loves it and the quality is good. I reached out to customer service around the delivery and i have to say Liv was amazing, kind and helpful. Thank you Liv.”

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Posted 2 years ago

“The bed arrived in a timely manner and I began to build it but unfortunately I damaged 3 of the parts in the process (completely my fault - nothing wrong with the parts themselves). Sophie and Harley at Happy Beds were fantastic. They asked for all the necessary info and soon raised a request for replacement items. Within a week they were delivered – free of charge I might add – and my daughters are delighted with their new bunk bed. I couldn't recommend Happy Beds highly enough.”

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Posted 2 years ago

“Hi Many thanks for the JBed it’s exactly what we needed steady well made and comfortable,also many thanks to your staff especially Chloe,Lizzy and Sophie who made sure that the bed was delivered within 36 hours which solved our problem can’t thank them enough. Many thanks A very happy Mr Cox”

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Posted 2 years ago

“Good value good customer service by Sophie who rearranged delivery for me. Looking forward to receiving my new bed.”

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Posted 2 years ago

“Excellent service, good value for money on all items sold by this company. Special thanks to Sophie for very professionally rearranging delivery times at very short notice.”

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Posted 2 years ago

“Liv from customer service was brilliant at sorting out our queries.”

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Posted 2 years ago

“I broke a part and contacted Happy Beds. They kept ne updated on what was happening and are replacing the part that I broke. I can't rate them highly enough Good product and great customer service.”

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Posted 2 years ago

“I haven't bought anything yet but I'm so impressed with the customer service that I couldn't hold myself. Speedy, effective and kind customer service!”

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Posted 2 years ago

“Had an issue with a broken bed and contacted customer support. Sophie was excellent, kept us informed of the process and then arranged a replacement. Despite being disappointed with the breakage, was very impressed with customer service.”

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Posted 2 years ago

“The customer service provided by Paige was excellent! I needed a 2 man delivery and must have selected the one man delivery by mistake so I rang the customer service number and got through pretty quickly. Paige reassured me that the 2 man delivery had now been put on my delivery instructions and she took the required payment over the phone which afterwards I was sent an email to confirm as well as an email to confirm the nature of our conversation and the new instructions. Paige was efficient and helpful so thanks 🙏 a lot for your patience and understanding.”

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Posted 2 years ago

“Paige was very helpful”

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Posted 2 years ago

“Excellent customer service quickly taking the inquiry thank you Chloe for helping me my inquiry”

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Posted 2 years ago

“I ordered a bed but I put the wrong delivery address on it, so it was easy to Fill in the amendment form and within 10 minutes it was sorted out by (Sophie). Excellent customer service.”

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Posted 2 years ago

“The customer service was fab. You get through on the phone right away and they really do go out of their way to solve any issues when ordering. I was given a solution which involved a refund for delivery and it was processed immediately. The follow up email to merge my orders into one was processed by a lovely lady (Sophie) who responded in a flash to my request. When do you get such immediate, helpful and cheerful service these days. I will keep my eye on this company for more purchases.”

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Posted 2 years ago

Happy Beds is rated 4.6 based on 2,017 reviews