Happy Beds Reviews

Name: Happy Beds
Address: Happy Beds, Grange Enterprise Park, Batley, Kirklees
Rating: 4.61

4.6 Rating 2,023 Reviews

91 %

of reviewers recommend Happy Beds

4.6

Based on 2,023 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

About Happy Beds:

Happy Beds is an online retailer that makes buying beds and bedroom furniture a pleasure.
From the friendly customer service team who are happy to help, to the people that deliver your fresh and exciting bedroom furniture, Happy Beds ensures their values flow throughout everything they do, so you know that your shopping experience will be a happy one!

Visit Website

Phone:

0333 444 0180

Email:

ask@happybeds.co.uk

Location:

Happy Beds,
Grange Enterprise Park,
Batley
Kirklees
WF17 6PB

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Happy Beds 5 star review on 23rd March 2024

153

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thanks to Jack at Happy Beds for helping resolve an issue created by myself. Great service.”

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Posted 2 years ago

“Amazing, I have received a brilliant aftercare service from Happy Beds. Big thanks to Jack, Aimee & Melissa! You have been great and handled my order with great care and dedication. I highly recommend Happy Beds, they offer great products and they are there to help should you have any queries- they go the extra mile and for that I will use again. You can trust this company, they will make sure you're a happy customer. Thank You.”

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Posted 2 years ago

“Ridiculous they take your money they expect you ti get a email to find out your delivery expectations but not guaranteed to then go on line once you have stayed in until they got you in and once delivered to get instruction to complete your design on the objects you ordered on line if you have any disabilities ring them and you get can’t help you ring a courier to send back customer care of course unless you are mathematically or into constructed your bed Bet it takes longer than you think!”

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Posted 2 years ago

“Actually if you order and you suffer a reading or visual issue beware they do not refund unless you pay for a courier”

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Posted 2 years ago

“Lizzy in CS fab with he help today and sorted all queries. Fast, efficient and friendly.”

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Posted 2 years ago

“I messed up and ordered the wrong size mattress, sent Happy Beds an email and Sophie very swiftly rectified my error, changed the delivery and even refunded the difference. High recommended, thanks again Sophie.”

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Posted 2 years ago

“Got an email as I'd made a couple of orders. Sophie grouped the orders together and was quick with emails. Thanks Sophie, job done quickly and easily”

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Posted 2 years ago

“Purchased a new bed for my daughter a few weeks ago with a specific date requested for delivery as we were moving in to a new home. Easy enough ordering online. Delivery was good, they called 45 minutes ahead of time. Hit a slight issue but was dealt with quickly by Jack in the office who was great throughout.”

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Posted 2 years ago

“Unfortunately had to cancel the order due to some reason, used online option to cancel request. Got confirmation of cancellation next day... Waiting for refund, hence 4 star... Will happily rate 5 star for support if refund is processed in time.”

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Posted 2 years ago

“Highly recommended Happy Beds. I had an issue and it was very quickly resolved with Jacks outstanding customer service. The quality is at high standard and also good value. Many thanks again Jack for all your help.”

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Posted 2 years ago

“Mattressss are good quality. Prices are a fraction of its heavily branded peers. And they also offer recycling of your old matttress. I strongly recommend. Thanks Chloe.”

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Posted 2 years ago

“I needed to amend the delivery date of my order and emailed them to call me. Sophie called me within 2 hours of my email being sent and had it all changed for me in 10 minutes. So far, great customer service 👍”

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Posted 2 years ago

“Awful company and mattress quality - DO NOT WASTE YOUR MONEY. I bought a king size mattress about 2 months ago, and it's already sunk in the middle. They are voiding my warranty because apparently i was supposed to flip the mattress every week for 6 weeks and every 6 weeks thereafter?! Have i bought a mattress or a pillow? Their so called Platinum mattress quality is actually rubbish. DO NOT USE THEM - their so called warranty is a lie.”

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Posted 2 years ago

“Needed to amend an order for the second time, Sophie had it done in less than 24 hours. Great customer service”

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Posted 2 years ago

“Chloe was really helpful in advising me she could send samples out. thank you for your help!”

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Posted 2 years ago

“Customer service is fantastic! Thank you,Lizzy.”

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Posted 2 years ago

“Great customer service, especially Chloe. Thank you.”

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Posted 2 years ago

“Amazing and very quick to answer phone call today re- arranging delivery date, (Paige and Aimee) we’re both easy to talk to and made this process very simple and easy with great phone manners thank you for all your help for one very happy customer.”

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Posted 2 years ago

“Very pleased with the customer service Jack provided today. I messed up my delivery date & he quickly rearranged it to suit the day I needed!”

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Posted 2 years ago

“I had to cancel an order an Lizzy was extremely helpful in sorting it out for me.”

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Posted 2 years ago

Happy Beds is rated 4.6 based on 2,023 reviews