Happy Beds Reviews

Name: Happy Beds
Address: Happy Beds, Grange Enterprise Park, Batley, Kirklees
Rating: 4.61

4.6 Rating 2,011 Reviews

91 %

of reviewers recommend Happy Beds

4.6

Based on 2,011 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

About Happy Beds:

Happy Beds is an online retailer that makes buying beds and bedroom furniture a pleasure.
From the friendly customer service team who are happy to help, to the people that deliver your fresh and exciting bedroom furniture, Happy Beds ensures their values flow throughout everything they do, so you know that your shopping experience will be a happy one!

Visit Website

Phone:

0333 444 0180

Email:

ask@happybeds.co.uk

Location:

Happy Beds,
Grange Enterprise Park,
Batley
Kirklees
WF17 6PB

Write Your review

Tell us how Happy Beds made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Happy Beds 5 star review on 23rd March 2024

153

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a bed, arrived ontime, kept me informed, had a small issue Lizzy & Jack resolved very quickly for me”

Helpful Report

Posted 2 years ago

“The best customer service. Very good contact and efficient problem solving”

Helpful Report

Posted 2 years ago

“Melissa was quick to respond and very helpful in answering my query. Great customer service!”

Helpful Report

Posted 2 years ago

“I encountered a problem with a discount voucher code that the site would not recognise. After speaking with Sophie this was swiftly resolved and I was given a new code. Looking forward to making my order with this company now. Thank you Sophie for your work in getting this sorted out.”

Helpful Report

Posted 2 years ago

“Brilliant customer service from Aimee and jack. Resolved my query”

Helpful Report

Posted 2 years ago

“I place a wrong order to which I wished to cancel. Excellent customer service by Lizzy!”

Helpful Report

Posted 2 years ago

“Melissa was fantastic, re-arranging my delivery for the 2nd time ! 10/10 service when ever I have had an issue.”

Helpful Report

Posted 2 years ago

“Great customer service”

Helpful Report

Posted 2 years ago

“Just wanted to say a big thank you to the team at Happy Beds... As a returning customer the mattresses i tend to purchase are of good quality and excellent value, which is the signature range. Again I have bought from this store on numerous occasions and always been dealt with swiftly and professionally big thank you to Liv,Sophie and the rest of the team..”

Helpful Report

Posted 2 years ago

“Unfortunately our item was damaged in several areas. Though the packaging and delivery was first class. However the customer service was brilliant. Sophie helped deal with my enquiry being very quick with her responses and keeping me updated each time. She understood my reasonings and was most helpful. I was offered a full refund in exchange for disposing of the bed at my recycling centre. This was most satisfactory and i have now ordered my bed elsewhere. Shame about the bed as was a good price and nice bed had it not been damaged, but overall happy with the service received. Thankyou for your help sophie.”

Helpful Report

Posted 2 years ago

“Amazing customer service (thank you Lizzy). I needed to change an order at short notice and to a specific day and Lizzy just sorted it whilst being really lovely on the phone. I have used Happy Beds before and I must say that all my dealings with them have been delightful. Thank you Happy Beds.”

Helpful Report

Posted 2 years ago

“It was really great working with Lizzie at Happy Beds, I had a bit of a stressful situation with my delivery and she was so kind and prompt to help me sort things out. Thank you !”

Helpful Report

Posted 2 years ago

“Very happy with service from happy beds. I made a mistake with mattress sizes, called and spoke with Olivia and Sophia, they could not have been more helpful,sending me details of sizes I needed.all sorted in a phone call.fab service.”

Helpful Report

Posted 2 years ago

“Lizzy has been so helpful with me her customer care is second to none”

Helpful Report

Posted 2 years ago

“Customer service is very good. We had a few questions to help us make the right choice of bed before ordering. Aimee was very helpful and quickly answered our questions.”

Helpful Report

Posted 2 years ago

“Great customer service provided by Aimee in helping change our delivery date. Thank you!”

Helpful Report

Posted 2 years ago

“Very quick response to my message by Aimee - thank you”

Helpful Report

Posted 2 years ago

“I love my new Sherlock bed the service I received from both Aimee and Lizzy outshines it. They were so very helpful, quick to reply to my emails and understanding my needs. Thank you both so much.”

Helpful Report

Posted 2 years ago

“Lizzy replied quickly to my query regarding sizes of mattresses for guest beds.”

Helpful Report

Posted 2 years ago

“Excellent customer service from Melissa, Sophie and Jack at Happy Beds. We had a damaged sofa bed delivered and there was no issue whatsoever in arranging a replacement. Any emails I sent were replied to straight away which was fabulous! Our replacement was spot on and delivered very quickly. Highly recommend this company.”

Helpful Report

Posted 2 years ago

Happy Beds is rated 4.6 based on 2,011 reviews