Happy Beds Reviews

Name: Happy Beds
Address: Happy Beds, Grange Enterprise Park, Batley, Kirklees
Rating: 4.61

4.6 Rating 2,023 Reviews

91 %

of reviewers recommend Happy Beds

4.6

Based on 2,023 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

About Happy Beds:

Happy Beds is an online retailer that makes buying beds and bedroom furniture a pleasure.
From the friendly customer service team who are happy to help, to the people that deliver your fresh and exciting bedroom furniture, Happy Beds ensures their values flow throughout everything they do, so you know that your shopping experience will be a happy one!

Visit Website

Phone:

0333 444 0180

Email:

ask@happybeds.co.uk

Location:

Happy Beds,
Grange Enterprise Park,
Batley
Kirklees
WF17 6PB

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Happy Beds 5 star review on 23rd March 2024

153

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lizzy was so genuine and lovely. She sorted put my concerns and converted me from frustrated to happy and thankful. Thanks so much Lizzy xxxxx”

Helpful Report

Posted 2 years ago

“I am yet to purchase a bed but so far the customer service I received through the online chat portal has been fantastic. Chloe provided great assistance and answered my all queries. I can’t wait to make an order!”

Helpful Report

Posted 2 years ago

“Bought cabin beds from here 9 months ago. Good selection and great value. Recently had an issue with the wheels on the desk and Sophie at Customer Services dealt with the issue quickly and efficiently. Replacement parts sent out with minimal fuss. Thank you”

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Posted 2 years ago

“My circumstances changed and Harley from customer services was very helpful and assisted with amending my order quickly. Really good service as always”

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Posted 2 years ago

“We have been delighted with the two beds purchased from Happy Beds. Kids happy and we are very impressed with how sturdy the beds are. And when we had an issue with some damage to one part during delivery, their customer service team (shout out to Jack!) were instantly and impressively helpful with arranging a replacement.”

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Posted 2 years ago

“Jack was very polite and quick at getting back to me via email. Highly recommended!”

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Posted 2 years ago

“This review is for customer service only. I purchased a guest bed 3 months back from this website. Unfortunately, the quality wasn't as expected and wlon second use, bed frame shattered. I contacted the customer care to ask for refund. Sophie and Melissa picked up my case and went above and beyond to chase the manufacturer for the refund. I am happy with the service given by them in manner and speed they delivered it. This instills the customer confidence to rely on such vendors who take the responsibility when product is faulty. I would recommend happy beds.”

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Posted 2 years ago

“Jack has been awesome as we needed to make some changes to our delivery dates etc and he went above and beyond to make sure everything suited us.”

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Posted 2 years ago

“I purchased a high quality ottoman bed at a very good price from Happy Beds. Special thanks to Sophie from customer service. I needed a small part replacement and Sophie arranged it all for me within 24 hours. I can't ask for more and thanks again for Happy Bed's great products, and customer service. I wish you all a merry Christmas and a happy new year. X”

Helpful Report

Posted 2 years ago

“Customer service from Sophie, Melissa, Paige and Lizzy was amazing. Mattress, not so amazing”

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Posted 2 years ago

“Liv and aimee were amazing when i had to change my delivery date it was sorted within hours .they were super helpful and very friendly was a breath of fresh air to speak to people who where helpful”

Helpful Report

Posted 2 years ago

“I was initially cautious about purchasing a bed online, but after experiencing the comfort of a heavenly mattress during a stay at a beautiful Airbnb, I couldn't resist. I reached out to the hosts to inquire about the mattress brand, as it truly felt like sleeping on a cloud. Fortunately, they promptly shared the details with me, and now I am delighted to own the Signature Crystal 3000 Orthopaedic Natural Mattress. It has proven to be absolutely worth the investment! Additionally, a big thank you to Chloe for her swift assistance in addressing my query.”

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Posted 2 years ago

“Lizzy was happy to help as I needed to change my delivery address due to myself moving out. Was changed very quick and contracted me within 2 hours. She was extremely helpful with my enquiry. :)”

Helpful Report

Posted 2 years ago

“A simple email to Happy beds and a lovely email back from Lizzy giving me an positive response x”

Helpful Report

Posted 2 years ago

“Great work ethic Great customer service. Any issues I had were dealt with promptly and politely by Harley. Great work ethics to have well done”

Helpful Report

Posted 2 years ago

“Excellent bed and service, had an issue with a loose spindle on the headboard but dealt with swiftly by Aimee, will definitely return to Happy Beds.”

Helpful Report

Posted 2 years ago

“Great customer service from Harley. Thank you.”

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Posted 2 years ago

“WOULD NEVER BUY FROM THIS COMPANY AGAIN!! Mattress quality originally was fine now is terrible after just 3 years ONLY does not live up to it 5 year warranty have been told by Happy Beds they will NOT refund replace or collect this FAULTY mattress. Even though I turn the mattress a good few times a year they are saying it's not good enough. DO NOT WASTE YOUR MONEY!!”

Helpful Report

Posted 2 years ago

“Excellent service. Emailed yo request a change of delivery address, prompt response from Chloe outlining that my request had been completed.”

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Posted 2 years ago

“I had great experiences with Lizzy and Aimee. They responded quickly and were friendly over the phone and via email. I called to cancel an order and it was delt with quickly. Thanks guys!”

Helpful Report

Posted 2 years ago

Happy Beds is rated 4.6 based on 2,023 reviews