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Original Organics Reviews

4.2 Rating 1,127 Reviews

79 %

of reviewers recommend Original Organics

Company Reviews

Product Reviews

4.2

Based on 1,127 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About Original Organics:

Our patented Wormeries have received recognition worldwide since the 1980s. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. GM8 Group Ltd Brand. Huge Range. Highly Accredited. World Famous Wormeries & Composters. Low Prices.

Part of the GM8 Group, together with Water Butts Direct, Rainwater Solutions and The Wormery.

Visit Website

Phone:

01462 429777

Email:

cs@gm8group.com

Location:

54 Wilbury WayHItchinSG4 0TP, ,,
54 Wilbury WayHItchinSG4 0TP, ,
Hitchin
SG4 0TP

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Original Organics 5 star review on 2nd March 2024

Jeanette Davies

Original Organics 5 star review on 8th February 2024

Original Organics 5 star review on 9th January 2024

Original Organics 5 star review on 4th October 2023

Original Organics 5 star review on 8th September 2023

Original Organics 5 star review on 31st May 2023

Original Organics 5 star review on 11th April 2023

34

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Ordered and delivered in 3 days couldn't have asked for better service. Product ordered was spot on.”

Hey, thank you so much for your review! We hope to see you again, if you need anything don't hesitate to get in touch! Cheers, C.S

Hey, thank you so much for your review! We hope to see you again, if you need anything don't hesitate to get in touch! Cheers, C.S

“I foolish though this shop was based in Ireland. Well when the Web address ends with ie. Anyway the worms came from the UK and I had to pay over €6 at my post office to get them delivered, I don't order anything from the UK since Brexit, they became very expensive worms. I ordered 250g of tiger worms. I recieved approx 50 to 60 worms, was very dispointed I thought I would have recieved 100 to 200 worms. The worms have settled in fine and look very healthy. Beware if your living in Europe, you'll get caught for customs and at the end of the day you'll have very little to show for it. Unhappy customer”

hi Marie I'm very sorry to hear this happened, there shouldn't be any customs fees to pay, please reach out to cs@gm8group.com and we'll see what we can do the 250g is the weight of the worms and the soil they travel in for their comfort kind regards

“I bought the little bird house feeder it's really good quality & very pretty 👍”

hi Christine thank you for the lovely review, glad you love it and get a lot of enjoyment from it kind regards Stephen @ Original Organics

“The compost bin is a good size and just what I wanted, however the lid does not stay shut.”

hello Sue sorry to hear this, this isn't what we come to expect from our products, please email cs@gm8group.com and allow us to try and rectify this for you kind regards Stephen @ Original Organics

“Ceramics bird feeder - exactly as described- jolly, seems good quality, functional, nicely presented in nice box and very well /safely packaged. Impressed and pleased with purchase.”

hi Alison Thank you for reviewing our product, it really helps others understand what they are buying from a real person with first-hand experience kind regards Stephen @ Original Organics

“Great service lovely tone of voice in the instructions, thank you!”

hi Donna thank you for your positive review, glad to hear everything is set up well and as expected kind regards Stephen @ Original Organics

“Tiger worms arrived in healthy condition, inside a suitable box containing cushioning material for their safety. Perfect.”

Wow James what a great review! Get in touch with us at cs@gm8group.com and we'd love to provide you with 5% off your next order kind regards Stephen @ Original Organics

“Products well described. Tubing sold by the metre meant I could buy what I needed. Arrived promptly.”

hi Miriam thank you so much for your review! We hope to see you again, if you need anything don't hesitate to get in touch! kind regards Stephen @ Original Organics

“Very happy. Really prompt delivery and great communication from Original Organics. Going to wait for spring to assemble but I think it’ll look lovely.”

Hi Sharron Thank you for this kind review Kind regards Jess @ Original Organics

“One of my best buying experiences. Most helpful when a first order was misdelivered - how good to speak to real person! It was kind to send a replacement as an urgent delivery. Both that and a later purchase arrived most promptly, well but not overpacked and in good order. A happy customer.”

hi Elizabeth wow what review, thank you for letting us know, great to hear such a positive experience kind regards Stephen @ Water Butts Direct

“Delivery great. Not used any yet”

Good morning Tony Thank you for taking the time to complete the review Kind regards Jess @ Original Organics

“Good to find a firm who are still producing a quality product with super fast delivery”

Good morning John Thank you for taking the time to complete the review Hope you enjoy the product Kind regards Jess @ Original Organics

“1st class, delivered in a day, request not to use a certain courier adhered to, great comms. Couldn't be bettered. Thank you”

Morning Tony Thank you for taking the time to complete the review Hope you enjoy your product Kind regards Jess

“Product arrived when stated, well packaged and works a treat.”

Morning Debbie Thank you for taking the time to complete the review Kind regards Jess

“Very pleased with my purchase of a leaf mould collection bin, which is now installed in its position in the garden. From order to delivery was very quick. Delivery company was amazing. Now ready for the leaves. Only problem with making up was the holes were not predrilled.”

Morning Carol Thank you for taking the time to complete the review I have passed your comment about the holes being pre-drilled to the manufacture Kind regards Jess

“Very impressed with fast and efficient service - from answering query to organising collection. Very pleased with kitchen caddy too. Good quality and perfect size (and made here from recycled plastic!).”

good morning thank you for the great review and enjoy your product kind regards Original Organics

“Very happy with my first purchase from you. Quick dispatch and delivery. Thanks”

Morning Hilary Thank you for taking the time to complete the review Kind regards Jess

“The worms arrived on alive in a timely manner.”

Morning Lee-Anne Thank you for taking the time to complete the review Kind regards Jess

“very good customer service”

Morning Thank you for taking the time to complete the review Kind regards Jess

“Everything arrived as expected to set up our wormery. All the worms were alive and wriggly! Super fast delivery but the cost of the postage put the price up considerably. It would have b een 5 stars but for this!”

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Original Organics is rated 4.2 based on 1,127 reviews