Original Organics Reviews

Name: Original Organics
Address: 54 Wilbury WayHItchinSG4 0TP, ,, 54 Wilbury WayHItchinSG4 0TP, ,, Hitchin
Rating: 4.19

4.2 Rating 1,130 Reviews

79 %

of reviewers recommend Original Organics

4.2

Based on 1,130 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About Original Organics:

Our patented Wormeries have received recognition worldwide since the 1980s. Leading manufacturer & distributor of gardening, recycling & water conservation equipment. GM8 Group Ltd Brand. Huge Range. Highly Accredited. World Famous Wormeries & Composters. Low Prices.

Part of the GM8 Group, together with Water Butts Direct, Rainwater Solutions and The Wormery.

Visit Website

Phone:

01462 429777

Email:

cs@gm8group.com

Location:

54 Wilbury WayHItchinSG4 0TP, ,,
54 Wilbury WayHItchinSG4 0TP, ,
Hitchin
SG4 0TP

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Original Organics 5 star review on 2nd March 2024

Anonymous // 01/01/2019

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English

“Great prompt service. Easy to use website. Compretetive prices.”

Helpful Report

“Drought plug was delivered promptly, well packaged, and exactly as described. I measured the plug hole (40mm) before ordering, and was confident that it would fit OK, which it did. Tried it today and it worked perfectly, so we are now able to water the garden with grey water. It recovers more water from the bath than any other method would have - I doubt if more than a cup full got left behind.”

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“Placed and order for a Keter premier shed 7.5ft x 9ft on the. Accepted the delivery terms of 21 days. Closer to the 21 day delivery time had no confirmation that it would be arriving. I rang customer service told not to worry it will be with you within that time. This date past so rang again to be then told that there had been a processing issue on there system but it would now be another 2-3 week minimum. Was then told a manager would call me back. That never happened so I then decided to send an email, waited 5 days with no reply so then rang back again to be told that what’s the point in updating me when they had no news about my order apart from the fact it was actually placed this time. Fast forward another week I rang to then be told it’s being delivered this week and they thought that someone had contacted me. First of all I understand mistakes can happen. But the customer service has been non existent and poor. Such a shame really because this could have been dealt with and handled in a much better way but instead I’ve had 0 communication. Not something i would expect from a reputable company. Bad attitudes, carelessness and excuses. Not happy at all !!”

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“Pleased with my products.”

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“Quick delivery. Brilliant product (wormery) and good price. Would buy from again”

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“Prompt response to queries and to solve problems. I will buy again from the”

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“prompt delivery”

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“Very quick and efficient service”

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“Fantastic price for 2 faux double topiary trees...cheaper than anywhere else online. Fast delivery within a couple of days and free delivery ! Extremely impressed and satisfied.”

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“Got what I wanted. 3-5 day delivery was 8 days but that is not unusual for folk living in peripheral regions.”

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“Needed a replacement bowl for rusty old Hacienda fire pit. Purchased a new fire pit which is of excellent quality and price. Delivered promptly and new bowl fits perfectly in old mosaic pit which we love.”

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“Very fast and efficient service”

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“Love the piece, good fit and arrived in good time as promised.”

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“Worms arrived promptly in a secure, boxed package. I was able to place them in the wormery where they are thriving”

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“Helpful ordering and speedy delivery”

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“Great recycled value with free carriage”

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“Worms arrived well wrapped and happy”

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“Provided prompt delivery of items ordered.”

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“My order of two compost bins arrived safely a week after placing the order. A well-known competitor changed the delivery of the same bins from seven days to the end of January 2024. Original Organics did exactly what it promised.”

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“Used and now awaiting results”

Helpful Report

Original Organics is rated 4.2 based on 1,130 reviews