Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 25,553 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 25,553 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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319

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I like their shampoo bars. No plastic packaging and a good product.”

Helpful Report

Posted 2 months ago

Hi there, Thank you! We're so glad you’re loving the shampoo bars — the no‑plastic packaging and great results are exactly what we aim for. Warm regards, Mikaela – Team grüum

Posted 2 months ago

“Good service, lovely products.”

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Posted 3 hours ago

“I like the products and would recommend them”

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Posted 4 hours ago

“I am still waiting for my order”

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Posted 6 hours ago

“Quality products at reasonable pricing with a wide variety of choices. All products we have bought and used over the last 18months have been exactly as promised. I particularly like the shower gels and facial sprays along with the deoderants. Would highly recommend”

Helpful Report

Posted 12 hours ago

Hi Simon, It’s wonderful to hear you’ve been enjoying such a wide range of grüum products over the past 18 months and that everything has lived up to expectations. We’re especially pleased to hear the shower gels, facial sprays and deodorants have become favourites for you. Thank you for your recommendation and continued support — it really means a lot to the team. Warm Regards, Andrea - team grüum

Posted 11 hours ago

“Easy to order and products are really good”

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Posted 14 hours ago

Hi Peter, It’s lovely to hear you’ve had such a smooth experience ordering and that you’re enjoying the products. We’re really pleased everything has been working well for you. Warm Regards, Andrea - team grüum

Posted 11 hours ago

“A little disappointed with the cost vs quantity. However, the scents are fantastic amd the little roll on bottles fit my handbag fab.”

Helpful Report

Posted 15 hours ago

Hi Joanne, Thank you for taking the time to share your feedback. We appreciate your honest comments regarding the size and value, and we’re sorry to hear it wasn’t quite what you expected. We’re really pleased to hear you’re enjoying the scents though, and that the roll-on bottles are so handy to carry with you. Thanks again for your review and feedback. Warm Regards, Andrea - team grüum

Posted 13 hours ago

“this small friendly company offer a wonderful range of toiletries and fragrances, all natural and pure. They are posted in letterbox friendly packaging so no need to wait in for delivery. The websight is easy to navigate and ordring is simple. They deserve to do well.”

Helpful Report

Posted 15 hours ago

Hi Marion, It’s so lovely to read your kind words and to hear you’re enjoying both the products and the experience with grüum. We’re really pleased the range, packaging and delivery approach are all working well for you, and that ordering has felt simple and straightforward. Your support and encouragement mean a lot to the team — thank you for taking the time to share it. Warm Regards, Andrea - team grüum

Posted 11 hours ago

“I found out about your product with the free sample won with a McDonald's meal and I fell in love with the smell of the facewash so I ordered more and tried the balm because I have severe dryness on one elbow and it is lovely and again smells devine I love what I bought and I will try more, I appreciate the affordability of products that are natural but feel like premium products thank you”

Helpful Report

Posted 1 day ago

Hi Sarah, It’s wonderful to hear your story and how you discovered grüum through the sample, and even better that you’ve gone on to find products you really enjoy using. We’re especially pleased the face wash scent won you over and that the balm has been feeling so lovely on your dry skin. It means a lot to hear the balance of affordability and that premium feel is coming through for you as well. We’re really glad you’re enjoying your experience and exploring more of the range. Warm Regards, Andrea - team grüum

Posted 11 hours ago

“I have really bad psoriasis on my face (see picture) and started to use just Gruum skin care products in my daily skin care routine as I had reads they were natural and did not contain harsh chemicals that could irritate my skin. I have been using their skin care products for about a month now and the change to my skin is amazing (see picture)!”

Helpful Report

Posted 1 day ago

Hi Megan, Thank you so much for sharing your experience. It’s really lovely to hear that you’ve found a skincare routine that feels gentle and comfortable for your skin, especially after making such a considered switch. We’re really pleased the products are fitting well into your daily routine and that you’re enjoying how your skin feels after a month of use. Everyone’s skin is different, so it’s all about finding what works best for you, and it sounds like you’re well on that path. We really appreciate you taking the time to leave your feedback. Warm Regards, Andrea - team grüum

Posted 11 hours ago

“I love the Grumm products, I have ordered anything from face washes to sun cream & onto fragrances. Website is easy to use & delivery is always on time. Will continue to order in the future”

Helpful Report

Posted 1 day ago

Hi David, It’s wonderful to hear you’ve been enjoying such a wide range of grüum products, from skincare through to sun cream and fragrances. We’re really pleased everything has been working well for you and that you’ve had a smooth experience with the website and delivery too. Thank you so much for your continued support — we look forward to having you back again. Warm Regards, Andrea - team grüum

Posted 11 hours ago

“Loved the vitamin C soap and the vitamin C serum. I’ve never found vitamin C products that don’t irritate my skin.. miracle!! Will order again!!”

Helpful Report

Posted 1 day ago

Hi Emma, It’s wonderful to hear you’ve been enjoying both the vitamin C soap and serum, and even better that they’ve been gentle and comfortable on your skin. Finding vitamin C products that feel kind as well as effective can make such a difference, so we’re really pleased these have been a great match for you. We’re so glad they’ve earned a place in your routine and look forward to seeing you order again. Warm Regards, Andrea - team grüum

Posted 11 hours ago

“I’ve ordered from Gruum a few times now - every product has been fantastic.”

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Posted 1 day ago

Hi Taylor, It’s lovely to hear you’ve been enjoying your orders with grüum and that everything you’ve tried has been fantastic for you. We really appreciate your continued support and are so glad the products have been a great fit each time. Warm Regards, Andrea - team grüum

Posted 11 hours ago

“I’ve had many products now & I can honestly say I love each & everyone The last order I made the cleaning products I felt the fragrance wasn’t as strong as I would have liked But hubby isn’t keen on them so I’m sure as you know you can’t please everyone ?”

Helpful Report

Posted 1 day ago

Hi Maureen, It’s lovely to hear you’ve been enjoying so many of the products and that they’ve become favourites in your home. Thank you as well for sharing your thoughts on the cleaning products. Fragrance strength can be quite personal, so feedback like this is really helpful for us and will be passed on to the team. It’s always a balancing act when there are different preferences in the household, and we really appreciate you taking the time to let us know your experience. Warm Regards, Andrea - team grüum

Posted 12 hours ago

“I absolutely love the sleep mists you do!! I bought some for my friends and they live it too. Ill definitely be trying more things💕”

Helpful Report

Posted 1 day ago

Hi there, It’s so lovely to hear how much you’re enjoying the sleep mists, and what a thoughtful idea to share them with your friends too. We’re really pleased they’ve been a hit all round and have found a place in your routines. It’s great to hear you’re planning to try more from us as well — we hope you discover even more favourites. Warm Regards, Andrea - team grüum

Posted 12 hours ago

“I love your products but would love if you could do a tropical or a pina coloda collection”

Helpful Report

Posted 1 day ago

Hi Holly, It’s so lovely to hear you’re enjoying the products, and thank you for sharing your idea — a tropical or piña colada-inspired collection sounds like such a fun, fresh direction. Suggestions like this are always really inspiring for the team and help shape what we explore next. We’ll be sure to pass this along. Warm Regards, Andrea - team grüum

Posted 12 hours ago

“Products smell and feel lovely - I have quite sensitive skin and at first they were a little abrasive but now I can see a big difference in texture and brightness”

Helpful Report

Posted 2 days ago

Hi Rachel, Thank you for taking the time to share your feedback. We’re so pleased to hear you’re enjoying the products and noticing a positive difference in your skin’s texture and brightness. It’s lovely to know they’re working well for you, especially with sensitive skin. Thanks again for your review. Warm Regards, Andrea - team grüum

Posted 13 hours ago

“Everything I try from Grüum is great. Nice quality, gentle on your skin and good prices too. Strongly recommend them”

Helpful Report

Posted 2 days ago

Hi James, It’s lovely to hear you’re enjoying everything you’ve tried with grüum and that the products are feeling gentle, good quality and great value for you. We really appreciate your recommendation and support. Warm Regards, Andrea - team grüum

Posted 13 hours ago

“Absolutely loving all your products.. just jas a shower using the lime and basil body bar and lovely shampoo and coconut conditioner.. then body moisturising bar.. wow feel like I've been to a spa !! All so great to use.. although the cardboard boxes they're packed in have rather fallen apart!! Maybe sell them in tins? With name on ??? Everything feels really great even after 5 hours and a hot walk!”

Helpful Report

Posted 2 days ago

Hi Tilly, It’s wonderful to hear you’re enjoying your shower routine so much — lime and basil, followed by shampoo, coconut conditioner and the moisturising bar sounds like a proper spa-style experience at home, especially after a warm walk. It’s great to know everything is feeling so good on the skin and hair long after use, too. And thank you for your thoughts on the packaging — ideas like tins are always really helpful for us to hear as we look at ways to improve both practicality and the overall experience. Warm Regards, Andrea - team grüum

Posted 13 hours ago

“loving these products, would def recommed!”

Helpful Report

Posted 2 days ago

Hi Sara, Thank you for taking the time to share your feedback. We’re so pleased to hear you’re loving the products and would recommend them, that’s wonderful to know. Thanks again for your support. Warm Regards, Andrea - team grüum

Posted 13 hours ago

“Product range refreshingly different, and user-friendly ordering.”

Helpful Report

Posted 2 days ago

Hi there, Thank you for taking the time to share your feedback. We’re so pleased to hear you’re enjoying the product range and finding the ordering process easy to use. It’s lovely to know the range feels refreshingly different for you too. Thanks again for your review. Warm Regards, Andrea - team grüum

Posted 13 hours ago

Gruum is rated 4.7 based on 25,553 reviews