Gruum Reviews

Name: Gruum
Rating: 4.73

4.7 Rating 23,374 Reviews

94 %

of reviewers recommend Gruum

4.7

Based on 23,374 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

Visit Website

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Gruum 5 star review on 10th September 2025

307

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All of the products i have purchased from gruum have been beautifully and environmentally made. They are of top quality and great value for money. There are always great deals available and their deliveries on time. I wouldnt hesitate in recommending Gruum as they have a great range of beauty and other home products like scented candles that would suit everyone's needs.”

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Posted 12 hours ago

“I love this company and their ethos, and their products are great. they work and look and smell great. I have bought some alreay for christmas presents. Thank you”

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Posted 14 hours ago

“I’m so glad I discovered Grüum, I’ve been using their products for a few years now and my shower/beauty regime (if you can call it that!) is now completely plastic free. The sustainability is important to me, but not at the expense of great quality effective products, or at a huge cost, and luckily with Grüum there’s no compromise- you get it all! I particularly recommend all the pro shampoo and conditioner bars, the youth restoring serum, the under eye roller, the shower gel & face wash bars, and the prickly pear oil.”

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Posted 23 hours ago

“I have been buying from Gruum for a couple of years now and continue to find their products to be of high quality. Packaging is not very attractive but then they are supposed to be eco friendly so it's not important. What's important, is what's inside. The shampoo bars are excellent and while I tried another one recommended by a friend, I returned to Gruum's as it's the best, at least for my hair. I recently bought for the first time, Prickly Pear Oil and it works wonders on my face and hair! Highly recommend this Gruum's products.”

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Posted 1 day ago

“I love the face oils from Gruum , the Prickly pear oil and Advocado oil are favourites at the moment and my granddaughters really like the perfume roll ons, everything arrives quickly and well packaged, i will buy more frrom Gruum and give them 5 stars every time.”

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Posted 1 day ago

“0rderedd new razor and blades. All delivered very promptly. Great products”

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Posted 1 day ago

“Lovely products made from natural ingredients. The shampoo bars make my hair beautifully soft and shiny. No elaborate expensive packaging. Website is easy to use and orders arrive promptly. There are often special offers that I take advantage of and postage is free if I buy several items together. I would certainly recommend Grumm to friends and family.”

Helpful Report

Posted 2 days ago

“very easy to order and delivered quickly, any queries are responded to efficiently. All the products I have used have been to a high standard and lovely to use. It took me a while to find the right shampoo bar for my hair, but once I found the right one I have have been happy with it. Face oil and masks are amazing to use. I have even got my daughters using some of the products who are used to expensive high end products, one if them being a beauty therapist and they are impressed with the products they have used.”

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Posted 2 days ago

“I am a big fan of the room diffusers and room sprays. The scents are top notch and the quality is great because they last such a long time. Also the hair shampoo and conditioner are very good products. The only negative thing I have to say is on the occasional item the scent isn't as strong as I would like. Overall 5 star products!!”

Helpful Report

Posted 2 days ago

“I have not used many of your products yet. According to the ingredients Prickly Pear is excellent. Other product contain ingredients that are not good for your skin. I love the feeling of the body bar cream, but it hurts my skin trying to rub the bar over my body ! If only you could produce this item in a firm easier to apply instead of rubbing on dry skin.”

Helpful Report

Posted 2 days ago

Hi Joan, Thanks so much for taking the time to share your feedback — we really appreciate your honest thoughts. It’s great to hear you’re enjoying the benefits of Prickly Pear and that you love the feel of the Body Bar Cream. We completely understand your point about application, especially on dry skin, and we’ve shared this with our product development team for future consideration. We're always working to improve, and feedback like yours is so helpful in shaping what comes next. If there’s anything we can do to help in the meantime or if you’d like personalised product suggestions based on your preferences, feel free to reach out at support@gruum.com Warm regards, Andrea - team gruum

Posted 1 day ago

“Coffee is really nice 👍 easy to order”

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Posted 3 days ago

“I have been using the suncare product and it has been really good”

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Posted 3 days ago

“Nice stuff. Better for the planet too. I like the stuff so much I bought a few things for presents.”

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Posted 3 days ago

“Everything I have purchased from Gruum has been very good and i absolutley love the soaps.”

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Posted 3 days ago

“Outstanding products”

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Posted 3 days ago

“Very good products would be very good if your profits you people earn 2.5% goes to charity I feel like that will definitely increase sales!”

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Posted 3 days ago

“Great products. Love the charcoal and orange facial bar. Quick delivery and well packaged”

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Posted 3 days ago

“Great products without all the chemicals and the over-packaging. Trying the new deodorants this time.”

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Posted 3 days ago

“Always great products! Natural smell amazing and great for the family including kids. Repeated customer!”

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Posted 3 days ago

“Lovely gentle products. Good selection & make great gifts for friends & family. My dog walking lot love the foot products & dare I mention stocking fillers?”

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Posted 3 days ago

Gruum is rated 4.7 based on 23,374 reviews