Gruum Reviews

Name: Gruum
Rating: 4.70

4.7 Rating 19,060 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 19,060 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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298

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have only had wax melts, room sprays so far but love the scents”

Helpful Report

Posted 1 hour ago

“Their hair oil is amazing. Best hair oil I have ever tried.”

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Posted 1 hour ago

“Products are gorgeous as are the candles, they smell divine I took the aftersun bar & face cooler on holiday & used every day. I would highly recommend the products, great company & like I said smells like a spa 😊 thank you gruum..”

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Posted 2 hours ago

“I really love the face soaps as they are small, smell great and you only need to use a tiny amount to make your skin super soft. I really like the lavender products too!”

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Posted 7 hours ago

“Gruum is a lovely brand and I have ordered a few times. The customer service is great and as a customer you can really appreciate the effort they put in. It would be good if they could do a mini sampler gift set of some of its products that I could take away in my overnight bag or gift for friends to introduce them to the brand. Thanks again.”

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Posted 18 hours ago

“Lovely little business which it is lovely to be able to support. I have had a few of their sample boxes which is such a great idea as it gives me an idea of the fragrances & scents so I can purchase in future. Very reasonable cost for some nice scents.”

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Posted 23 hours ago

“Quality product & excellent customer service”

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Posted 1 day ago

“Product quality is awful Delivery is very slow, I had to chase Bought item for Mother's Day gift but arrived a week after Mother's Day I delay account, will never use them”

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Posted 1 day ago

“Shampoo and condioner bars are the best ! Love all of the products I've used , from Shampoo bars to Reed defusser.Really are a great company.”

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Posted 1 day ago

“Great products, great variety. Everything I ever bought is great. The shampoo and conditioner bars are particularly excellent, as is the sun cream. Thanks gruum!”

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Posted 1 day ago

“Easy to order however I ordered a hand moisturizer and the next day Gruum put them down half price! Very turd”

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Posted 1 day ago

“The beautiful products from Gruum always make me feel like I’m on holiday! Their high quality and wonderfully cheery and refreshing fragrances and scents are divine… the tea tree & orange mist spray is one of my favourites. Luxury and escapism in a bottle.”

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Posted 1 day ago

“Didn’t receive product nothing to review”

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Posted 1 day ago

“Loved the hand cream, smells gorgeous and sinks in well. Leaves hands feeling soft and hydrated without any greasyness”

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Posted 1 day ago

“I have been buying these products for a while now and I can truly say I’ve loved experiencing all of them on my hair and skin. I have noticed differences in my hair (looking more strong and healthier) and my skin (much more clearer and less dried out). I will continue recommending to others!”

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Posted 1 day ago

“Frankly didn’t like the products at all - took ages to arrive too”

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Posted 1 day ago

“I ordered trial skin/hair care products . Not the only trial product. arrived promptly. No instructions. No idea if for face or body or hair. No idea if cleanse or moisturiser and therefore still in box and not used. No contact details in the box”

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Posted 1 day ago

“Excellent product and fast and efficient delivery, thank you”

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Posted 1 day ago

“Great product/s, However, the deleivery took too long. This is why i gave 4stars”

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Posted 1 day ago

“Order took over a week to be dispatched to arrive with zero updates in between. Poor experience and customer service was difficult to get hold of with again a delayed response.”

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Posted 1 day ago

Gruum is rated 4.7 based on 19,060 reviews