Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 24,967 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 24,967 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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Donna Souter

Gruum 5 star review on 7th February 2026

Oluwabusayo Oluwafunke Oyebode

Gruum 5 star review on 4th December 2025

313

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent product. The hair density serum worked wonders on my thinning hair.”

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Posted 17 minutes ago

“Lovely company and great products”

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Posted 30 minutes ago

“Love the products I have tried from Gruum. Great smelling and wholesome, with simple, minimal packaging, these products look great on my skin and hair, and in my bathroom!”

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Posted 1 hour ago

Hi Stephanie, Thank you so much for your lovely review. We are so pleased to hear you are enjoying your goodies! Warm regards Mikaela-Team grüum

Posted 10 minutes ago

“Excellent products, last for ages. Best shampoo bar I've found and having recently tried some of the skin care products, I'd recommend them too.”

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Posted 1 hour ago

Hi Sherry, Thank you so much for the 5 stars! We really appreciate you choosing grüum — your support means the world to us. Warm regards Mikaela-Team grüum

Posted 6 minutes ago

“Love the shampoo bar It’s so easy to carry especially when on an airplane”

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Posted 1 hour ago

Hi Alison, We can’t thank you enough for the great feedback! It’s customers like you who keep us smiling — thanks for choosing grüum. Warm regards Mikaela-Team grüum.

Posted 9 seconds ago

“Always lovely products in nice packaging.”

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Posted 1 hour ago

“Friendly company great products”

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Posted 1 hour ago

“Purchased oils and have used with great results”

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Posted 1 hour ago

“Another great purchase from Gruum - many thanks.”

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Posted 2 hours ago

“Hair Density Serum. Liked the smell. Hair feels a bit stronger. Quickly arrived. Great service”

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Posted 2 hours ago

“Fast delivery. Only just trying the product so can't comment yet.”

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Posted 2 hours ago

“Very reasonably priced with great special offers. Minimal packaging and quick shipping. My favorite is the shampoo bar, it doesn't irritate my sensitive scalp, really cleans my hair and lasts a really long time. Awesome at home or away.”

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Posted 13 hours ago

“I'm a new grüum customer and absolutely adore all of the products I've purchased so far (quite a lot!). From prickly pear oil for my skin, to natural deodorant, room mist, scented candles... Everything is natural and great quality. Delivery is quick, and the packaging looks lovely and is very sturdy. Lots of online promotions are a huge bonus as you always get more for your money. I'd highly recommend grüum and their products. Top notch all round! 👌🏻 Thank you 😊”

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Posted 14 hours ago

“Melts I didn’t use, diffuser seemed to stop working half-way despite flipping sticks and deodorising spray seemed fairly standard.”

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Posted 16 hours ago

“Love the products and the company ethos. Only niggle is that some of the products eg facial oils don't travel well and often leak . Better packaging and maybe some travel sizes would be much appreciated . Otherwise keep up great work !”

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Posted 21 hours ago

“Very nice products. Will be happy to order again.”

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Posted 1 day ago

“Ordering was easy and I love the soap bar and sisal soap bag. Genius idea! Perhaps give sneak preview discount or offers to loyal customers”

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Posted 1 day ago

“Lovely products. Soaps are my favourite. And when I gifted some of them, my friends loved them too.”

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Posted 1 day ago

“Excellent as advertised”

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Posted 1 day ago

“Lush cream best I’ve used”

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Posted 1 day ago

Gruum is rated 4.7 based on 24,967 reviews