Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 26,371 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 26,371 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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326

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I like the simplicity and purest of products. I like how each ingredient is explained carefully. I like the offers. I like the concepts.”

Helpful Report

Posted 5 days ago

Hi Julie, Thanks so much for taking the time to leave such a lovely review! We’re delighted to hear you enjoy the simplicity and care that goes into our products, as well as the way we share information about our ingredients. It’s wonderful to know you appreciate our offers and the ideas behind grüum. Thanks for your support! Warm Regards, Andrea - team grüum

Posted 4 days ago

“Great value, and they have a lovely scent.”

Helpful Report

Posted 5 days ago

Hi, Thanks for taking the time to leave a review! We’re really pleased to hear you’re enjoying our products and that you love the scents. It’s great to know you feel they offer great value too. Warm Regards, Andrea - team grüum

Posted 4 days ago

“Excellent Service”

Helpful Report

Posted 5 days ago

Hi Michael, Thanks so much for taking the time to leave a review! We’re really pleased to hear you had an excellent experience with our service. We really appreciate your support and hope to welcome you back again soon. Warm Regards, Andrea - team grüum

Posted 4 days ago

“Excellent products, quick delivery and great variety. Looking forward to using my latest gifts”

Helpful Report

Posted 5 days ago

Hi Don, Thanks so much for taking the time to leave a review! We’re really pleased to hear you’re enjoying our products, delivery service, and the variety of our range. We hope you love your latest gifts and enjoy trying them out! Warm Regards, Andrea - team grüum

Posted 4 days ago

“I am impressed with the product. The razor is nice to use and my opinion of disposable razors has been changed. The skin products are nice to use, but for me I could not smell the after shave.”

Helpful Report

Posted 5 days ago

“Shaving products are easy to use. Little goes a long way. Can get irritation after shaving but with these products skin has been less irritated.”

Helpful Report

Posted 5 days ago

“I had a special offer via my Railcard and liked the ethos of the company so I thought I'd try some of the products. They smell lovely and the extra free gift was a nice bonus. The body soap bar is amazing,smells awesome and left my skin so soft. The hessian drawstring bag is great for exfoliating and a handy place to keep the soap. the roll on fragrances smell lovely and really calming and last ages on your skin. It's great that all the packaging is recyclable and 8 can't wait to try the other products I purchased. Ordering is very easy and straightforward and delivery is quick. I'm so glad I found this company and keep singing their praises to friends and family and highly recommend them.”

Helpful Report

Posted 5 days ago

Hi Tracey, Thanks so much for taking the time to leave such a wonderful review! We’re delighted to hear you discovered grüum through your Railcard offer and that you’ve been enjoying your products and our company values. It’s fantastic to know you love the body soap bar, hessian drawstring bag, and roll-on fragrances, and that you appreciate our recyclable packaging too. We’re so pleased your order experience was easy and that you’re looking forward to trying more of our range. Thank you for sharing grüum with your friends and family — your support means so much to us! Warm Regards, Andrea - team grüum

Posted 4 days ago

“Products are expensive compared to many only ordered an offer as a gift for someone.”

Helpful Report

Posted 5 days ago

Hi Jeff, Thanks for taking the time to leave a review. We’re pleased to hear you chose grüum for a gift and appreciate you giving our products a try. We understand that value is an important part of choosing personal care products, and we regularly run offers and promotions to help make our range more accessible. We hope the recipient enjoys their gift! Warm Regards, Andrea - team grüum

Posted 1 day ago

“Only got 2 shaves 😡”

Helpful Report

Posted 5 days ago

Hi Kenny, Thanks for taking the time to leave a review. We're sorry to hear the blade didn’t last as long as you expected. We really appreciate you sharing your feedback, as it helps us continue to improve our products and understand our customers’ experiences. If you’d like us to look into this further, please feel free to reach out to our customer support team at support@gruum.com. Warm Regards, Andrea - team grüum

Posted 1 day ago

“Regretably I find the razor poor to use , i am uable to get a shave directly under my nose , i also find the blades not as sharp as other brands .”

Helpful Report

Posted 5 days ago

Hi Bryan, Thanks for taking the time to leave a review. We're sorry to hear the razor wasn't the right fit for you and that you found the blades didn't provide the shave you were looking for. We really appreciate you sharing your feedback, as it helps us continue to review and improve our products. Warm Regards, Andrea - team grüum

Posted 1 day ago

“The product feels flimsy and the blades are surrounded with a large frame meaning you can’t get a close cut.”

Helpful Report

Posted 5 days ago

Hi C R Newton, Thanks for taking the time to leave a review. We're sorry to hear the razor wasn't the right fit for you. We really appreciate you sharing your feedback on the design, as comments like yours help us continue to improve our products. Thank you for giving grüum a try. Warm Regards, Andrea - team grüum

Posted 1 day ago

“I bought my order as a bagged item through Money Savings Expert. Although I had not heard of gruum I had been looking for something to be kinder to my skin first and foremost. The products proved to be helpful in many ways, caring for my sensitive skin, caring for the planet with less packaging and recyclable containers. The blagged items were a massive saving so thanks to all and the products have made an ideal travel set of razor, shave gel, deodorant and aftershave. I'm very happy and enjoy browsing the products for more bargains and items I feel are great value for money.”

Helpful Report

Posted 5 days ago

Hi Neil, Thanks so much for taking the time to leave such a lovely review! We’re delighted to hear you discovered grüum through the Money Saving Expert offer and that our products have been a great fit for your skin and lifestyle. It’s fantastic to know you’re enjoying your travel set and that you appreciate our focus on reducing packaging and using recyclable materials. We’re also really pleased to hear you’ve found great value in our offers and products. Thanks for your support, and we hope you continue to enjoy exploring our range! Warm Regards, Andrea - team grüum

Posted 4 days ago

“Products smell nice, but the after shave balm bar falls to bits when you rub it on your face leaving greasy feeling chunks. The razor is plastic and cheap feeling. Not nice to shave with, and caused cuts every shave.”

Helpful Report

Posted 5 days ago

Hi Del, Thanks for taking the time to leave a review. We're sorry to hear some of the products weren't the right fit for you. We do appreciate your feedback on the aftershave balm bar and razor, as comments like yours help us continue improving our products. We're pleased to hear you enjoyed the scents, and we hope you'll find other grüum products that suit you better in the future. Warm Regards, Andrea - team grüum

Posted 1 day ago

“Halfway through the blade blunted whilst using it on it's first shave. So very very poor.”

Helpful Report

Posted 5 days ago

Hi Wayne, Thanks for taking the time to leave a review. We're sorry to hear the blade didn't perform as expected on its first use. That's certainly not the experience we want, and we really appreciate you sharing your feedback with us as it helps us continue to improve our products. Warm Regards, Andrea - team grüum

Posted 1 day ago

“Great products at a decent price.”

Helpful Report

Posted 5 days ago

Hi Martin, Thanks so much for taking the time to leave a review! We’re delighted to hear you’re enjoying our products and that you feel they offer great value. We really appreciate your support and hope to see you back again soon. Warm Regards, Andrea - team grüum

Posted 5 days ago

“I really liked the products that came with the razor, the post shave bar/balm really worked well ensuring no shaving rash and left skin feeling comfortable. The shaving liquid also worked well and I really loved the small post shave scent. I was less impressed with the razor as with so many blades it doesnt get into the 'corners' so easy”

Helpful Report

Posted 5 days ago

“Gruum products are great, I highly recommend. Shampoo bar, lip suncare, facial moisturiser, everything!”

Helpful Report

Posted 5 days ago

Hi Joanne, Thanks so much for taking the time to leave such a lovely review! We’re delighted to hear you’re enjoying so many of our products, from the shampoo bar to the SPF lip conditioner and facial moisturiser. Your recommendation means a lot to us. Thanks for your support! Warm Regards, Andrea - team grüum

Posted 5 days ago

“The balm is not very good. It is very sticky. The razor blades are not good at all. It "judders on your face and leaves lots of residual stubble. Not worth the price.”

Helpful Report

Posted 5 days ago

Hi Michael, Thanks for taking the time to share your feedback. We're sorry to hear the razor and balm weren't the right fit for you. We really appreciate you letting us know about your experience, as feedback like yours helps us continue to improve our products. Warm Regards, Andrea - team grüum

Posted 1 day ago

“Very happy with the products.”

Helpful Report

Posted 5 days ago

Hi, Thanks for taking the time to leave a review! We’re really pleased to hear you’re happy with your grüum products. We hope you continue to enjoy using them. Warm Regards, Andrea - team grüum

Posted 5 days ago

“Shaving gel is not that good but other products which I order are great.”

Helpful Report

Posted 5 days ago

Gruum is rated 4.7 based on 26,371 reviews