Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 26,787 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 26,787 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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327

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Summer fragrances are absolutely gorgeous. Cannot wait for the next seasons”

Helpful Report

Posted 1 week ago

Hi Cathy, Thank you for taking the time to leave such a lovely review. We’re delighted to hear that you’re loving the doft Fragrance Trio – Soak Up Summer! It’s wonderful to know the summer scents have been a hit, and we love your excitement for the next seasonal fragrances. Thank you for choosing grüum and for sharing your feedback with us. Warm Regards, Andrea - team grüum

Posted 6 days ago

“Very happy with the range of products and the service. Really happy with all that I have had from here from the body razor set to skincare, hair care and body care. Would highly recommend checking out the website and trying something new.”

Helpful Report

Posted 1 week ago

Hi Frances, Thank you for taking the time to leave such a wonderful review. We’re delighted to hear that you’ve been so happy with both our products and service! It’s fantastic to know you’ve enjoyed everything from the body razor set to our skincare, haircare and body care. We really appreciate your kind recommendation and love that you’re enjoying exploring the range. There’s always something new to discover! Thank you for choosing grüum and for your continued support. Warm Regards, Andrea - team grüum

Posted 6 days ago

“I don’t understand if these products are for men or for women. They don’t smell nice so I assume it’s for men.”

Helpful Report

Posted 1 week ago

Hi there, Thank you for your feedback. Most of our products are designed to be unisex, and we know that fragrance preferences can vary greatly from person to person. We're sorry to hear the scent wasn't to your liking, but we appreciate you taking the time to share your thoughts. Warm regards, Mikaela - Team grüum

Posted 1 week ago

“Very happy with my Grüum diffusers and a selection of wonky bars of soaps I’d recently purchased. I will be buying more for sure.”

Helpful Report

Posted 1 week ago

Hi Simran, Thank you for your lovely review! We're so pleased you're enjoying your diffusers and wonki soap bars. We really appreciate your support and look forward to welcoming you back. Mikaela - Team grüum

Posted 1 week ago

“Very much like gruum's bar shampoos. Love that I'm saving the planet one plastic bottle at a time.”

Helpful Report

Posted 1 week ago

Hi Alyson, Thank you for your review! We're delighted you're enjoying our shampoo bars and love that you're helping reduce plastic waste too. Mikaela - Team grüum

Posted 1 week ago

“Good quality items at a fair price with an excellent delvery service.”

Helpful Report

Posted 1 week ago

Hi there, Thanks for your lovely review and for taking the time to share your experience, it means a lot to us. Warm regards Mikaela Team grüum

Posted 1 week ago

“I bought the Groom shaving kit for less than £9, so for the price I thought it was worth giving a try. The set included a razor, shaving gel and a Santorini spray mist. The standout product for me was definitely the Santorini spray mist. It smelled absolutely amazing — really fresh and pleasant — and I was genuinely impressed with it. I would happily buy that separately. Unfortunately, the razor and shaving gel were much more disappointing. The razor blade seemed to go blunt very quickly. I only managed around two decent shaves before I could noticeably feel that it was no longer cutting as effectively. The shaving gel was also not particularly good quality. It thinned out very quickly and didn’t produce enough lather or protection for a comfortable shave. I found myself having to use a lot more product than I normally would, and even then it still didn’t feel sufficient. Considering the whole kit cost less than £9, I wasn’t expecting premium-quality products, and the Santorini spray mist was excellent. However, I think the razor blades need to last considerably longer and the shaving gel needs a much thicker, better-performing formula. Overall, the fragrance was fantastic, but the actual shaving products unfortunately let the kit down.”

Helpful Report

Posted 1 week ago

Hi David, Thank you for giving our shaving kit a try and for sharing your balanced feedback. We're delighted to hear you loved the Santorini spray mist, but we're sorry the razor blade longevity and shaving gel didn't meet your expectations. This doesn't sound like the experience we'd want for our shaving products, so we'd be happy to look into this further if you contact our customer care team at support@gruum.com. We really appreciate your comments as they help us continue to improve our products. Warm regards, Mikaela Team grüum

Posted 1 week ago

“Easy to order quality products”

Helpful Report

Posted 1 week ago

Hi Andrew, Thanks so much for sharing your positive experience. This means a lot. Warm regards Mikaela Team grüum

Posted 1 week ago

“I have found Grüum a very friendly and professional company. The ordering process is easy and UK delivery responses good. I found the customer service team exceedingly helpful and responsive, quickly resolvingy issues.”

Helpful Report

Posted 1 week ago

Hi Kevin, Thanks so much for your kind words, your review means a lot to us. Thank you for your continued support and we are always here to help! Warm regards Mikaela Team grüum

Posted 1 week ago

“Great products that are kind to your body and the planet. The products also smell pleasant, but not overwhelming.”

Helpful Report

Posted 1 week ago

Hi there, Thanks for your kind words and thoughtful review. We are so pleased you are enjoying your products. Warm regards Mikaela Team grüum

Posted 1 week ago

“Love the products I use.”

Helpful Report

Posted 1 week ago

Hi there, Thank you for your lovely feedback! We’re delighted to hear that you’re enjoying the grüum products you use. It’s wonderful to know they’ve become part of your routine. Thank you for choosing grüum and for your continued support. Warm Regards, Andrea - team grüum

Posted 1 week ago

“I have only recently found Gruum products and I am already a convert! Their skin care is everything I’ve been looking for; natural, reasonably priced and gives great results! I love it all and will continue buying! Great job!!”

Helpful Report

Posted 1 week ago

Hi Caroline, Thank you for taking the time to leave such a wonderful review. We’re delighted to hear that you’ve recently discovered grüum and are already a convert! It’s fantastic to know that our skincare is ticking all the boxes for you, from the natural ingredients and great results to the accessible prices. We’re so pleased to hear you’ll be continuing to shop with us. Thank you for your kind words and support! Warm Regards, Andrea - team grüum

Posted 1 week ago

“The products are excellent! They smell very nice and the design is also pretty cool. I Like all the fragrances! My daughter is using one of them and always gets questions what it is :) Could you do a winter one?? I would definitely get them.”

Helpful Report

Posted 1 week ago

Hi Ladislav, Thank you for taking the time to leave such a fantastic review. We’re delighted to hear that you’re loving the Summer Fragrance Set and all the different scents! It’s especially lovely to hear that your daughter is enjoying one too and getting compliments on her fragrance. 😊 And we love the idea of a winter fragrance set! We’ll be sure to pass your suggestion on to our team — it sounds like a great addition to the collection. Thank you for choosing grüum and for sharing your wonderful feedback with us. Warm Regards, Andrea - team grüum

Posted 1 week ago

“Very impressed with the products on offer , if you care for your skin and hair then this is worth buying from .”

Helpful Report

Posted 1 week ago

Hi there, Thank you for taking the time to leave such lovely feedback. We’re delighted to hear that you’re impressed with the range of products we offer! It’s wonderful to know you feel grüum is a great choice for caring for your skin and hair. Thank you for choosing grüum and for sharing your recommendation with us. Warm Regards, Andrea - team grüum

Posted 1 week ago

“Received very quickly lovely quality and value for money would definitely buy from this seller again and readily recommend 😀”

Helpful Report

Posted 1 week ago

Hi Lesley, Thank you for taking the time to leave such a lovely review. We’re delighted to hear that your order arrived quickly and that you’re pleased with the quality and value for money! It’s wonderful to know you’d shop with us again and recommend grüum to others. Thank you for choosing grüum and for your kind support. Warm Regards, Andrea - team grüum

Posted 1 week ago

“Sick of Gruum constantly contacting me. How many times do I have to unsubscribe to get rid of them. One purchase equals non stop emails. The company is a nuisance”

Helpful Report

Posted 1 week ago

Hi Anne, Thank you for your feedback. I can see that you’re already in touch with our support team privately, so they’ll be able to look into this further and assist you directly. We appreciate you bringing this to our attention. Warm Regards, Andrea - team grüum

Posted 1 week ago

“Ive received 3 different orders and I love every single one, from skin care to home fragance Ordering is very easy Super affordable and it always comes in a few days no trouble Highly reccommend it”

Helpful Report

Posted 1 week ago

Hi Raquel, Thank you for taking the time to leave such a wonderful review. We’re delighted to hear that you’ve received three orders and have loved everything, from our skincare to our home fragrance! It’s fantastic to know that you find ordering easy, our prices affordable and your deliveries arrive quickly and smoothly. We really appreciate your kind recommendation and your continued support of grüum. Warm Regards, Andrea - team grüum

Posted 1 week ago

“Amazing products. Will possibly reorder in the future.”

Helpful Report

Posted 1 week ago

Hi K, Thank you for taking the time to leave such lovely feedback. We’re delighted to hear that you’re enjoying the products! We’d be thrilled to welcome you back whenever you’re ready for your next order. Thank you for choosing grüum and for sharing your feedback with us. Warm Regards, Andrea - team grüum

Posted 1 week ago

“I love the hair products the thickening shampoo is great and my newest purchase that protects your hair from the hairdryer is great recommended to all my family and friends! Need to try the skin care next.”

Helpful Report

Posted 1 week ago

Hi Elizabeth, Thank you for taking the time to leave such a lovely review. We’re delighted to hear that you’re loving our haircare range! It’s fantastic to know that the thickening shampoo and heat protection product have both become favourites, and we really appreciate you recommending them to your family and friends. We hope you enjoy exploring our skincare range next — there are plenty of products to discover! Thank you for choosing grüum and for sharing your feedback with us. Warm Regards, Andrea - team grüum

Posted 1 week ago

“So far all been great products, love the hair shampoo bar. Not sure about the Soya candel.”

Helpful Report

Posted 1 week ago

Hi Karl, Thank you for taking the time to leave your feedback. We’re delighted to hear that you’ve been enjoying the products you’ve tried so far, especially the shampoo bar! We appreciate your thoughts on the candle too — we’ll be sure to pass your feedback on to our team. Thank you for choosing grüum and for sharing your experience with us. Warm Regards, Andrea - team grüum

Posted 1 week ago

Gruum is rated 4.7 based on 26,787 reviews