Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 24,983 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 24,983 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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Donna Souter

Gruum 5 star review on 7th February 2026

Oluwabusayo Oluwafunke Oyebode

Gruum 5 star review on 4th December 2025

313

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really great products at a competitive price. Would definitley recommend.”

Helpful Report

Posted 3 days ago

“Purchased a lip roll on and absolutely love it. Not the usual thick greasy kind. Arrived quickly and well wrapped. Good company”

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Posted 3 days ago

“Really impressed with the Gruum products, have got a lip oil, moisturiser and a scented roll on which smells lovely. Would definitely recommend trying their products.”

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Posted 3 days ago

“My gf loved it! Quality and service!”

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Posted 3 days ago

“läpp Lip Conditioner – Salted Caramel is lip care with a sweet upgrade. It glides on smooth, instantly softens, and leaves lips feeling deeply nourished without any greasy heaviness. The salted caramel scent is warm and delicious, subtle, not sugary. Dry, chapped lips? Gone. Just soft, supple, healthy-looking lips with every swipe. Simple. Indulgent. Addictive.”

Helpful Report

Posted 3 days ago

“Excellent products. I got a mineral deodorant which smells lovely. No bad reaction on my skin, which is wonderful. I rarely try new things as my skin is very sensitive, so refreshing to use a product that works and my skin loves it too”

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Posted 3 days ago

“I’ve enjoyed the products I’ve tried and the compact and handy for travel.”

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Posted 3 days ago

“Product absolutely lovely, arrived quickly and great communication. Many thanks and I highly recommend.”

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Posted 3 days ago

Hi there, Thank you for your lovely review! We’re so glad you’re happy with our product and service. We really appreciate your support and look forward to serving you again. Kind regards, Team Gruum

Posted 1 day ago

“The products are good and ordering is quick and easy. I only buy special offers.”

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Posted 3 days ago

“Very good product , quality”

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Posted 3 days ago

“Great products and prices with quick delivery”

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Posted 3 days ago

“Easy to use website, good natural products with some great deals.”

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Posted 3 days ago

“Quick delivery and amazing product! Really happy with the quality and the scent is gorgeous.”

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Posted 3 days ago

“I have been using Gruum shampoo and conditioner now for several years. I wouldn't use anything else now. I'm over 60 but my hair is thick, in good condition and never looks greasy. Lovely products. Highly recommend.”

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Posted 3 days ago

“Great products and quick delivery. The face spray and room spray is fantastic too. Products arrived quickly. The Midnight aurora room spray i need to see if available in bigger bottle as should not be same size as face spray bottle.”

Helpful Report

Posted 3 days ago

Hi there, Thank you for your lovely review! We’re glad you’re enjoying the face spray, room spray, and quick delivery. I’ll pass along your note about the Midnight Aurora room spray and larger bottle option to the team. Kind regards, Team Gruum

Posted 1 day ago

“Gruum shampoo & conditioner bars are great for my hair - that’s my main reason for choosing these products”

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Posted 3 days ago

“I have used the SPF50 Face sunscreen for several years. It is easily absorbed and I like the handy size to keep in my bag. It has helped to protect against sun damage and improved my skin texture. I also like the regualar sunsreen.”

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Posted 3 days ago

“Had an email from MSE, with gruum offer, so looked at gruum website. I didn’t just the offer item but loads of lovely things. Particularly delighted you sell soap off cuts, as my previous supplier was out of stock. Love love lover everything I bought and have recommended to friends”

Helpful Report

Posted 3 days ago

Hi there, Thank you so much for sharing your experience! We’re thrilled you found Gruum via the offer and that you’re enjoying a range of goodies and that you’ve started recommending us to friends. We really appreciate your support and hope you continue to enjoy your purchases. Kind regards, Team Gruum

Posted 1 day ago

“I love buying from Gruum, I have swapped from Wild deodorant to Gruum, the only slight niggle is it's a bit too hard.”

Helpful Report

Posted 3 days ago

Hi Jane, Thank you so much for sharing your experience with Gruum. We’re thrilled you’re loving the switch! Sorry to hear the deodorant feels a bit too hard. We really appreciate your support and hope you continue to enjoy Gruum. Kind regards, Team Gruum

Posted 1 day ago

“Love the products, love the prices. Safely packaged and arrived on time. Looking forward to my next purchase. I ordered face serum and hair serum. Visible difference already in my skin”

Helpful Report

Posted 4 days ago

Hi Karen, Thank you so much for your lovely review! We’re thrilled to hear that you’re enjoying the face and hair serums and are already noticing a visible difference in your skin. It’s great to know your order arrived safely and on time – we can’t wait for you to try more of our products! Warm Regards, Alex Team grüum

Posted 2 days ago

Gruum is rated 4.7 based on 24,983 reviews