Gruum Reviews

Name: Gruum
Rating: 4.70

4.7 Rating 19,021 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 19,021 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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297

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Order arrived incomplete. Luckily it was a trial pack and only cost me £3.50 Will never use this company.”

Helpful Report

Posted 2 days ago

“High quality products at reasonable prices!”

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Posted 2 days ago

“Amazing I loved it”

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Posted 2 days ago

“I like the grüum soap-bar products as they are easy to carry on holidays and leave your skin always refreshing.”

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Posted 2 days ago

“My recent order went to the wrong address(my old one), as I was unable to navigate your order form to change delivery address. For info: my new address is 5 Elton House Princel Lane Dedham CO7 6HE Which also account address”

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Posted 2 days ago

“Average product quality and price is too high.”

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Posted 2 days ago

“I have used kyra gentle face wash product, it was awful I had reaction on my skin my face went all red burning my front head became dry and itchy. I definitely won't use it again I had very bad experience.”

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Posted 2 days ago

“Very happy with service and products. Smell lovely”

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Posted 2 days ago

“Never received even spoke to customer service about it as I received a bar of soap instead which wasn’t worth what I paid disgusting to be honest they said they will send another but never have will never by from here again which is a shame as I have brought a few times!”

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Posted 2 days ago

“Fantastic products and friendly to you're skin and environment.”

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Posted 2 days ago

“I didn't receive my last order and have contacted you twice about it now”

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Posted 2 days ago

“It is absolutely amazing taste of coffee. Love it specially with adding milk. Hope you will have in the future decaffeinated coffee Thank you”

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Posted 2 days ago

“Love Gruum products, hate the packaging. Grey plastic bottles that look like they have chemicals in not lovely face products. Have to hide them away. Also the square handcream bottle is not comfortable to use as the corners of the bottle digs in your hand.”

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Posted 2 days ago

“Loved my products from Gruum! The products are spot on and have done wonders for my skin. Would recommend to anyone who wants to build a complete skin care routine.”

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Posted 2 days ago

“I am 55, in menopause and found some of my usual products for face and body to not be working. I have combination skin which gets dehydrated all the time, some redness, a few wrinkles too. I also have ME/CFS/Fibromyalgia. i found the Grüum site via vodaphone ‘for you’, got a code so I could try out the products. I liked their ethos and saw that the products were eco/animal friendly.so I bought a bundle. I received was face wash, face reviving gel and a cake of moisturiser bar and hand cream. My face responded well and after a week a difference was noticed in texture, and moisture balancing. My skin was glowing, happy, healthy and balanced and wrinkles less prominent. I’ve ordered more since then, a discovery set which had a serum in and some soy wax melts and a few surprises. The Roller ball scents are so good I’ve used up one already and ordered another along with Aloe soap. Getting ready to try the hair bars soon. I think I found my forever brand and it’s so easy to get what you need and the website is easy to navigate. I would recommend Grüum especially to peri-menopause and menopause ladies, also to people with ME/CFS/Fibromyalgia. Gentle and budget friendly with great Customer Service who care.”

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Posted 2 days ago

“Some nice products that feel and work very well. Great simple packaging and I especially like the facial spray + gel.”

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Posted 2 days ago

“Niice consistency to the liquid products, pleasant smelling too. I haven't used my solid bar soaps yet but I'm sure they'll be of the same high quality as other Gruum products I've used.”

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Posted 2 days ago

“I received my Gruum products through a Vodafone offer. I am really pleased with everything I’ve got (face wash, face spray, serum gel etc) and will look at buying more when these run out”

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Posted 2 days ago

“Gruum facial care products is 💯, very skin friendly. Love it. Delivery was good too.”

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Posted 2 days ago

“The bottles are too small and don’t last long at all. The package was damaged when it arrived! Send me free samples and I’ll try more products I like to order more Thanks”

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Posted 2 days ago

Gruum is rated 4.7 based on 19,021 reviews