Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 26,786 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 26,786 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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327

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“nice products”

Helpful Report

Posted 5 days ago

Hi Julie, Thank you for your lovely feedback! We’re delighted to hear you’re enjoying our products and really appreciate you taking the time to share your thoughts. Warm Regards, Andrea - team grüum

Posted 4 days ago

“Love the face cleansing balm and the shampoo and conditioner bars. Initially I bought these for travel use, but now use them daily at home too.”

Helpful Report

Posted 5 days ago

Hi there, Thank you for your lovely feedback! We’re delighted to hear you’re enjoying the face cleansing balm, shampoo and conditioner bars. It’s great to know you initially picked them up for travelling but have now made them part of your everyday routine at home too. We really appreciate your support! Warm Regards, Andrea - team grüum

Posted 4 days ago

“All the product are good. My skin is soft and I get ask would I use and I recommend you to friends.”

Helpful Report

Posted 5 days ago

Hi Yvette, Thank you for your lovely feedback! We’re delighted to hear you’re enjoying our products and that they’re leaving your skin feeling so soft. It’s wonderful to know you’ve been getting compliments and recommending grüum to your friends too. We really appreciate your support! Warm Regards, Andrea - team grüum

Posted 4 days ago

“The products are amazing and I'll purchase more again. They're well balanced and not harsh on the skin at all. Great package with a quick delivery”

Helpful Report

Posted 6 days ago

Hi there, Thank you so much for your lovely feedback! We’re delighted to hear you’re enjoying the products and that you’ve found them gentle and well balanced on your skin. It’s also great to know your order arrived quickly and safely. We really appreciate your support and look forward to welcoming you back for your next order! Warm Regards, Andrea - team grüum

Posted 4 days ago

“Luckily purchased as a trial. There is little more that basic cheap standard to excit about these products. Very disappointing. Most of it will go in the next charity raffle”

Helpful Report

Posted 6 days ago

Hi Lindsay, Thank you for taking the time to share your feedback. We’re sorry to hear that the products didn’t meet your expectations. We appreciate that everyone has different preferences when it comes to skincare and personal care, but we’re glad you found a use for some of the products by passing them on to your charity raffle. We really value your honest feedback and will make sure your comments are shared with our team. Warm Regards, Andrea - team grüum

Posted 4 days ago

“I was introduced to Gruum when I bought a something that came with various special offers. One was for a discounted selection of gruum products, so I bought a soap, facial refresher spray, moisturiser, and under eye roll on lotion and a roll on cutical oil, and they are all great. The packaging is clear and minimalist. I will definitely make more purchases.”

Helpful Report

Posted 6 days ago

Hi Anne, Thank you for taking the time to leave such a wonderful review. We’re delighted that a special offer introduced you to grüum and that you’ve been enjoying everything you picked up! It’s fantastic to hear that the soap, facial refresher, moisturiser, under-eye roll-on and cuticle oil have all been a hit. We’re also so pleased that you love our clear, minimalist packaging. And we’re especially happy to hear you’ll be making more purchases! Thank you for choosing grüum and for giving our products a try. Warm Regards, Andrea - team grüum

Posted 6 days ago

“Very good natural quality products My favourite so far is the tropical deodrant, smells gorgeous and very effective”

Helpful Report

Posted 1 week ago

Hi Marie, Thank you for taking the time to leave such lovely feedback. We’re delighted to hear that you’re enjoying the natural quality of our products! It’s fantastic to know that the Tropical deodorant has become your favourite so far, especially with its gorgeous scent and effectiveness. Thank you for choosing grüum and for sharing your feedback with us. Warm Regards, Andrea - team grüum

Posted 6 days ago

“I got the razor, the santorini fragrance and shaving oil and was massively disappointed. The razor was shockingly bad after 2 uses and came with no spare blades, the shaving oil was useless and barely softened my skin and the fragrance was offensive to my nose and smelled awful”

Helpful Report

Posted 1 week ago

Hi Chris, Thank you for taking the time to share your feedback. We’re sorry to hear that the products you received didn’t suit your preferences. We appreciate your comments on the razor, shaving oil and Santorini fragrance, and we’ll make sure your feedback is passed on to our team. We’d also be happy to look into the razor for you, particularly your comments about the blades. Please contact us at support@gruum.com and our support team will be happy to help. Thank you for giving grüum a try and for sharing your honest feedback with us. Warm Regards, Andrea - team grüum

Posted 6 days ago

“Good product”

Helpful Report

Posted 1 week ago

Hi Sanjeewani, Thank you for taking the time to leave a lovely review. We’re delighted to hear that you’re enjoying the doft Fragrance Trio – Soak Up Summer! It’s wonderful to know the fragrances have been a hit. Thank you for choosing grüum and for sharing your feedback with us. Warm Regards, Andrea - team grüum

Posted 6 days ago

“The products are kind to your skin and more natural , on other sites they are a good rating as contain ingredients that are good for you . Would highly recommend you give this Grüum a try .”

Helpful Report

Posted 1 week ago

Hi Katie, Thank you for your lovely review! We're delighted to hear you're enjoying our products and appreciate your recommendation. It means a lot to us that you've found them kind to your skin. Warm regards, Mikaela - Team grüum

Posted 1 week ago

“Having fibromyalgia reflects on my skin condition and, along with old age, causes chaos. Gruum products, being so natural, calm and moisturise these effects, making me a happy bunny. I'd just like a way to tell the difference between all the white ones once they're out of their boxes!”

Helpful Report

Posted 1 week ago

Hi Tina, Thank you for taking the time to leave such lovely feedback. We’re delighted to hear that grüum’s products have become a helpful part of your skincare routine and that you’re enjoying their calming and moisturising feel. It’s wonderful to know they’ve made such a positive difference for you. We also love your suggestion about making the white products easier to tell apart once they’re out of their boxes! We can certainly see how that would be handy, and we’ll pass your feedback on to our team for consideration. Thank you for choosing grüum and for sharing your experience with us. Warm Regards, Andrea - team grüum

Posted 6 days ago

“Since discovering Gruum via a special offer with Railcard promotion, I have become a regular customer. I particularly like and use the shampoo and conditioner solids. Not only are they amazing for travelling, which was my intention, but I now use them as my regular hair care and my hair is in the best condition its been in for years. As I am in the swim pool at least four times a week, my hairdresser used to despair. The only draw back is that the conditioner bar doesn't easily lather so when I am in a rush it does take an extra minute, but its worth it. I've also signed up to the mystery packages every quarter and this has introduced me to various skincare and even an air mist. I don't like lavender aromas so I gift any that I don't use.”

Helpful Report

Posted 1 week ago

Hi Susan, Thank you for taking the time to leave such a wonderful and detailed review. We’re delighted to hear that discovering grüum through the Railcard offer turned you into a regular customer! It’s fantastic to know that our shampoo and conditioner bars have gone from being a travel essential to your everyday haircare, and that your hair is now in the best condition it’s been in for years. We also really appreciate your honest feedback about the conditioner bar. We’re pleased to hear that you find it worth the extra minute, and we’ll pass your comments on to our team. It’s lovely to hear that our quarterly mystery packages have also introduced you to new favourites across our skincare and home fragrance ranges. And we think it’s a great idea to pass along any scents that aren’t quite for you! Thank you for your continued support of grüum and for sharing your experience with us. Warm Regards, Andrea - team grüum

Posted 6 days ago

“Love the age face cream”

Helpful Report

Posted 1 week ago

Hi Ann, Thank you for taking the time to leave such lovely feedback. We’re delighted to hear that you’re loving our face cream! It’s wonderful to know it’s become a favourite in your skincare routine. Thank you for choosing grüum and for sharing your feedback with us. Warm Regards, Andrea - team grüum

Posted 6 days ago

“I'd been looking for a good new exfoliating treatment to get rid of the sun cream and sweat combo this summer, and found the Gruum version. Which is great! Works brilliantly, and comes with minimal packaging and is carefully formulated with no nasties. I'm delighted to have found the brand, which I've now stocked up on, and even bought a few early Christmas presents for family!”

Helpful Report

Posted 1 week ago

Hi Jane, Thank you for taking the time to leave such a wonderful review. We’re delighted to hear that you found grüum while looking for an exfoliating treatment and that it’s worked brilliantly for you this summer! It’s fantastic to know you appreciate the carefully considered formulas and minimal packaging too. We’re especially pleased to hear that you’ve stocked up and even started your Christmas shopping with us — what a lovely compliment! 🎁 Thank you for choosing grüum and for sharing your wonderful feedback with us. Warm Regards, Andrea - team grüum

Posted 6 days ago

“These smell amazing small roller ball bottles that are easy to carry around for a quick freshen up whilst travelling.”

Helpful Report

Posted 1 week ago

Hi Dawn, Thank you for taking the time to leave such a lovely review. We’re delighted to hear that you’re loving the doft Fragrance Trio – Soak Up Summer! It’s fantastic to know you’re enjoying the scents and find the handy roller ball bottles so convenient for a quick freshen-up while travelling. Thank you for choosing grüum and for sharing your feedback with us. Warm Regards, Andrea - team grüum

Posted 6 days ago

“Love the products. Not had anything I don't like. The daily moisturiser with spf is fantastic and perfect size for holidays. The face oils feel super luxurious. The soaps are a favourite with everyone in the household.”

Helpful Report

Posted 1 week ago

Hi Suzanne, Thank you for taking the time to leave such a wonderful review. We’re delighted to hear that you’re loving everything you’ve tried from grüum! It’s fantastic to know that the daily moisturiser with SPF is a holiday favourite, while our face oils give you that luxurious feel. We’re especially pleased that the soaps have become a hit with everyone in the household too! Thank you for your continued support and for sharing your experience with us. Warm Regards, Andrea - team grüum

Posted 6 days ago

“Easy to order. Quick delivery. Refreshingly different range of products.”

Helpful Report

Posted 1 week ago

Hi Brenda, Thank you for taking the time to leave such lovely feedback. We’re delighted to hear that you found ordering easy and your delivery quick! It’s wonderful to know you’re enjoying our refreshingly different range of products too. Thank you for choosing grüum and for sharing your feedback with us. Warm Regards, Andrea - team grüum

Posted 6 days ago

“Fabulous products well worth a try”

Helpful Report

Posted 1 week ago

Hi Charlie, Thank you for taking the time to leave such lovely feedback. We’re delighted to hear that you’re enjoying our products and feel they’re well worth a try! We really appreciate your kind recommendation. Thank you for choosing grüum and for sharing your feedback with us. Warm Regards, Andrea - team grüum

Posted 6 days ago

“I often purchase products from gruum and have done for several years. I am never disappointed with anything I buy and they always have great offers on their site. I would highly recommend them as a reputable and trustworthy company with great products at very reasonable prices.”

Helpful Report

Posted 1 week ago

Hi there, Thank you for taking the time to leave such a wonderful review. We’re so grateful for your continued support over the years! It’s fantastic to hear that you’ve consistently enjoyed the products you’ve purchased and that you love discovering the great offers on our website. Your kind words about grüum being a reputable and trustworthy company mean so much to us, and we really appreciate your recommendation. Thank you for choosing grüum and for being part of our community for so long. Warm Regards, Andrea - team grüum

Posted 6 days ago

“Summer fragrances are absolutely gorgeous. Cannot wait for the next seasons”

Helpful Report

Posted 1 week ago

Hi Cathy, Thank you for taking the time to leave such a lovely review. We’re delighted to hear that you’re loving the doft Fragrance Trio – Soak Up Summer! It’s wonderful to know the summer scents have been a hit, and we love your excitement for the next seasonal fragrances. Thank you for choosing grüum and for sharing your feedback with us. Warm Regards, Andrea - team grüum

Posted 6 days ago

Gruum is rated 4.7 based on 26,786 reviews