Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 25,898 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 25,898 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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322

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wide range of choice from their range. The products are always effective. Very satisfied customer!”

Helpful Report

Posted 1 day ago

“The products have such great quality and price value, the spf products are my absolute favourite, especially the lip serum. The scents of items are non irritatant. And with such variety there is stuff for everyone”

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Posted 1 day ago

“Always excellent good quality products that work really well for me”

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Posted 1 day ago

“Good products a little uncompetitive on pricey in terms of size. Not really a product I haven’t liked from you guys. Keep up the good work.”

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Posted 1 day ago

“Great quality products. Feel perfect on the skin.”

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Posted 1 day ago

“Really happy with the products. The soaps are brilliant, and the cooling balms. Looking forward to using my shampoo and conditioner. It was really easy ordering and would recommend these products 😊😊😊”

Helpful Report

Posted 2 days ago

“Lovely quality goods at very reasonable prices”

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Posted 2 days ago

“Love it easy to order and great products”

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Posted 2 days ago

“New to the products so just trying them out. Love the idea of them and the company values.”

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Posted 2 days ago

“Haven't used products as yet ..but wonderful ease of ordering with promt delivery Fantastic size for holidays”

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Posted 2 days ago

“The only reason for not giving you 5 stars is that you are still using outdated postal services. I don't like having to take a day off to sit at home and wait for postman to appear. It's wasting my time. Please go with the time and add inPost to your delivery choices. I love your products but I won't bother buying again of only option to get your products is by RoyalMail. Sorry”

Helpful Report

Posted 2 days ago

“I have been buying products from Gruum for several years and I am impressed with all the products I have bought. The web site is easy to navigate and the range available is great. Each item has a good description of what it does and what it contains. Delivery is good and I love the packaging, what more could I ask for. My family are very impressed with the products I am using and consequently they are now using Gruum products.”

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Posted 2 days ago

“I love your products I find they are gentle on my skin. My granddaughter also loves them so I always order for her as well. I find the relaxing sleep mist really helps me to relax. Your products are amazing keep up the good work.”

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Posted 2 days ago

“Lovely product and service.”

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Posted 2 days ago

“Bought a starter pack just to try out a few weeks ago, then bought the 4 pack of razor blades because it was so good to use. Super sharp, super smooth shave. The best razors I’ve used. Hands down. Defo, 100% recommend.”

Helpful Report

Posted 2 days ago

Hi there, Thanks so much for your amazing review and for the recommendation. We are so pleased to hear this is working so well for you. Warm regards Mikaela Team grüum

Posted 2 days ago

“I really found it easy to place order customer service very helpful and I love it my order amazing product great pakge”

Helpful Report

Posted 2 days ago

Hi Maryam, Thanks for your lovely review. We are so pleased that you had such a lovely all round experience. This means a lot to us! Warm regards Mikaela Team grüum

Posted 2 days ago

“Fabulous products. Fast delivery and well packaged. Lovely long lasting scents”

Helpful Report

Posted 2 days ago

Hi Diane, Thank you for taking the time to leave a review and for your kind words about our products and your delivery experience. It means a lot to us! Warm regards Mikaela Team grüum

Posted 2 days ago

“Was a bit surprised at size of products, was this really £31 worth? Seems quite nice but really only ordered as came as free via Railcard, having to pay postage of £4.95. Good luck to you in your venture but these products are much to expensive for me”

Helpful Report

Posted 2 days ago

Hi there, Thank you for giving us a try and for sharing your thoughts. Our products can seem small, but a little does go a long way with most of them. We hope you enjoy using them. Warm regards, Mikaela Team grüum

Posted 2 days ago

“The product are not value for money, the clay rub is just molded wax nothing more..”

Helpful Report

Posted 2 days ago

Hi, Thank you for your feedback, and we’re really sorry to hear this didn’t meet your expectations. That’s certainly not the experience we want for our customers. If you’d like any help or support, please do reach out to us at support@gruum.com and we’ll be happy to assist. Warm regards, Mikaela Team grüum

Posted 2 days ago

“My nephew was complaining about his oily skin. I gave him my Gruum a cream and he was so happy with the texture. Thanks.”

Helpful Report

Posted 2 days ago

Hi Sema, It’s wonderful to hear the product has helped your nephew and that he’s happy with the texture. We’re really pleased it’s working well for him. Warm Regards, Andrea - team grüum

Posted 2 days ago

Gruum is rated 4.7 based on 25,898 reviews