Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 24,983 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 24,983 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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Donna Souter

Gruum 5 star review on 7th February 2026

Oluwabusayo Oluwafunke Oyebode

Gruum 5 star review on 4th December 2025

313

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good products, not a lot in bottles so a bit pricy and postage? But at least it arrives.”

Helpful Report

Posted 3 days ago

Hi there, Thank you very much for sharing your thoughts. We’re delighted to hear that you’re enjoying our products! We completely understand your point about the bottle sizes and the cost, and we truly appreciate your honesty. We always strive to balance quality and sustainability in our packaging, and feedback like yours helps us consider how we can improve. We’re glad to know your order arrived safely, and we hope you continue enjoying your products. Warm regards, Team grüum

Posted 1 day ago

“Lovely products, really easy to order.”

Helpful Report

Posted 3 days ago

“I have switched to Gruum for so many of my products now and am rarely disappointed. Their deodorant is genuinely the best eco friendly one I have tried and I love it. The body bars (especially wonki offcuts) are brilliant and I love the range. Other highlights include their heat protection spray, room fragrances and prickly pear oil. Great value for money, great quality and great service.”

Helpful Report

Posted 3 days ago

Hi Lisa, Thank you so much for your wonderful review! We’re delighted to hear you’ve switched to so many grüum products and are enjoying them. It’s great to know the deodorant, body bars, and your other favourites are working so well for you. We really appreciate your support and kind words! Kind regards, Gruum team

Posted 24 minutes ago

“I love my hair products, my hair feels so much nicer .”

Helpful Report

Posted 3 days ago

Hi Patricia, Thank you so much for your lovely review! It's lovely to hear you’re loving Gruum hair products and that your hair feels nicer. Your kind words mean a lot to us. Kind regards, Team Gruum

Posted 36 minutes ago

“I had the shampoo very good and easy to use. Thanks”

Helpful Report

Posted 3 days ago

Hi terence, Thank you so much for your lovely review! We’re delighted to hear that you find the shampoo very good and easy to use – that’s exactly what we hope for. Kind regards, Team Gruum

Posted 39 minutes ago

“Excellent products which are fresh, natural and ecofriendly. Excellent customer service who are always happy to respond to queries and assist.”

Helpful Report

Posted 3 days ago

“The serum made my skin feel moisturized but not greasy. The sell was nice but could be stronger.”

Helpful Report

Posted 3 days ago

Hi there, Thank you for your review! We’re glad to hear the serum left your skin feeling moisturised without feeling greasy. We appreciate the note about the selling message and will pass that along to the team for stronger communication. Your support means a lot to us. Kind regards, Team gruum

Posted 16 minutes ago

“No problems in ordering online and the products are good value for money.”

Helpful Report

Posted 3 days ago

“Excellent products and prompt dispatch and delivery. Some very good bargainx to be had in the sales and special promotions. Often buy special offer items ax presents for family and friends.”

Helpful Report

Posted 3 days ago

Hi Elizabeth, Thank you so much for your lovely review! We’re glad you’re happy with our products and our dispatch/delivery times. It’s great to hear you’re finding good bargains in our sales and promotions, and that you’re choosing Gruum items as thoughtful gifts. Your kind words mean a great deal to all of us at Gruum. Kind regards, Team Gruum

Posted 13 minutes ago

“I like to know that the beauty products I buy are from reputable companies. The lip conditioner is great. My lips were very dry over winter, and the gruum lip conditioner was the only product that worked smoothing my lips.”

Helpful Report

Posted 3 days ago

Hi Rosemarie, Thank you for your lovely review! We’re so glad to hear you trust our products and that the lip conditioner helped smooth and hydrate your lips over winter. We really appreciate your kind words! Kind regards, Gruum team

Posted 42 minutes ago

“I love the smells are how nice they make you feel ! I will definitely will be reordering”

Helpful Report

Posted 3 days ago

“Very pleased with my product. Came promptly”

Helpful Report

Posted 3 days ago

Hi Anne, Thank you so much for your lovely review! We’re so happy to hear your Gruum order arrived promptly and that you’re happy with the product. Your kind words mean a lot to all of us at grüm. Kind regards, Team grúum

Posted 49 minutes ago

“I tried one of the promotional lip conditioners which once ordered arrived really quickly. It is super. It’s an oil but I used it over a 24hr lipstick and not only was it glossy but my lips felt smooth and soft. I also used it on it’s own because I liked feel of it and I’m sure my lips were better for it.”

Helpful Report

Posted 3 days ago

Hi there, Thank you for your lovely review! We’re so glad you enjoyed the promotional Lip Conditioner and that it kept your lips smooth and soft—even over a 24‑hour lipstick. Your kind words mean a lot to us. Kind regards, Team grüum

Posted 1 hour ago

“Great value and a great product”

Helpful Report

Posted 3 days ago

Hi Nick, Thank you so much for your kind review! We’re thrilled you’re happy with Gruum and that you’re finding great value in the product. Your feedback means a lot to the whole Gruum team. Kind regards, Team Gruum

Posted 1 hour ago

“Yes I had a good ordering experience recently and I was pleased with the items recieved”

Helpful Report

Posted 3 days ago

Hi Kelly, Thank you for your review! We’re really glad to hear you had a good ordering experience and are pleased with your items. We appreciate your feedback! Kind regards, Gruum Team

Posted 1 hour ago

“Excellent products excellent service”

Helpful Report

Posted 3 days ago

“Lovely products, and great variety. Shampoo bars are amazing.. compact, effective and long lasting”

Helpful Report

Posted 3 days ago

Hi Lucy, Thank you for your lovely review! We’re so glad you’re enjoying the grüum range and finding the shampoo bars compact, effective, and long-lasting. Your kind words mean a lot to us. Kind regards, Team Gruum

Posted 1 hour ago

“Lovely lip conditioner, feels high quality, easy to order and great customer service, very happy”

Helpful Report

Posted 3 days ago

Hi there, Thank you for your lovely review! We’re really glad you’re enjoying the Lip Conditioner and that everything went smoothly with your order. Your kind words mean a lot to us at grüum. Kind regards, Team gruum

Posted 1 hour ago

“I have only used the hand cream so far. Although I don't usually like scented creams in any form I love the smell of the hand cream. It is easily absorbed into the skin too. Well done”

Helpful Report

Posted 3 days ago

“Quick easy ordering”

Helpful Report

Posted 3 days ago

Gruum is rated 4.7 based on 24,983 reviews