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Gruum Reviews

4.8 Rating 14,062 Reviews

94 %

of reviewers recommend Gruum

Company Reviews

Product Reviews

4.8

Based on 14,062 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Gruum:

We’re grüum and we're here to shave the world: one chin, one shin, one armpit (and naughty bit) at a time.

We create seriously good razors and skincare solutions for men and women.

For every bit of every body.

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Gruum 5 star review on 18th April 2024

Dasha Golubovic

Gruum 5 star review on 18th April 2024

Dasha Golubovic

Gruum 5 star review on 14th April 2024

Gruum 5 star review on 11th April 2024

Gruum 5 star review on 11th April 2024

Gruum 5 star review on 6th April 2024

Gruum 5 star review on 2nd April 2024

228

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quite expensive if buying for full price and it is only one size most of products. Site sometimes is lagging, I was expired my discount code from vodafone because of the site problems. New solid perfume is not comfortable to use, it is should be in some plastic case or at least to have a cap. Massage bar and sleep butter is good 👍 Cream for hands is very good too”

Posted 22 hours ago

“I've only tried the one shower soap. Bit disappointed as there was little or no lather. Not tried the anti-dandruff shampoo yet. I did like the soap tin.”

Posted 5 days ago

“A nice company with a good story. Great packaging and nice products. I have only sampled three of the products and the Coconut Shampoo was by far my favourite. Really nice. Had an orange soap bar which is nice but leaves a strange wax type feeling when washed off which I’m not a fan of. That’s probably down to the individual though. My biggest issue is the pricing. It’s very expensive and not sustainable for me.”

Posted 1 week ago

“Overall its okay. If the eco-friendly approach is your priority then you will love this. For myself its an added pro but not the most important. The shampoo bar creates a lovely lather but once rinsed off left a squeeky feel. The body soap was fine, not so much of a lather and again squeeky with a weird after smell. The face wash was not good for me, strange smell and didn't leave me feeling clean. When combined with a conditoner the shampoo bar was best. Would not purchase again as doesn't compare to standard bottled products.”

Posted 1 week ago

“I enjoyed the first set of products I received but the latest set, the shower gel bars have left me underwhelmed. They don’t feel nice to use in fact it feels like nothing is happening with them. Very disappointed”

Posted 1 week ago

“Hi. I enjoyed shopping on the site. But I haven't received that order yet. And to be honest, I still don't understand if my order was sent to me. Therefore, my review is based on my first experience.”

Posted 2 weeks ago

“Shower gel bars smell great and the company seems lovely from their emails. Sadly the shower gel bars don’t lather up in hard water in south of England.”

Posted 2 weeks ago

“Whilst I like your products I don't like being constantly bombarded with emsilsy I have tried to unsubscribe several times but I am still receiving your emails.”

Posted 2 weeks ago

“Took maybe a fortnight to arrive. The "shower gel" soap bar stuggles to lather with hard north essex water.”

Posted 2 weeks ago

“I got the products free as a promotion and only needed to pay for the postage. My experience wasn't great as I got bombarded with emails and had to wait about 3 weeks for the prodcut to arrive. It's smaller than I thought, and it occurred to me that it was basically fancy soap. It was nice to try but just not my thing.”

Posted 2 weeks ago

“I liked the soap and the ethos ,but delivery took ages ,i would of maybe have made another purchase but quickly realised your a subscription company where one off purchases were penalised to a cost of 28% more,£8 for a small bar of soap is very expensive and it only lasted a week,i can wash with a supermarket bar of soap for £5 a month compared to £32, for this reason i couldn't possibly order again,maybe one day your prices will come down because i did like it but not enough to warrant the price difference.”

Posted 2 weeks ago

“I love the shower bars but had to waite a long time for delivery”

Posted 2 weeks ago

“I've just been trying the 4 different solid shower gels. They smell really lovely and I'd like to rate them very highly on this. Their disadvantage is that they really don't lather well on hands, however well I wet them with warm water. They form a slippery layer which is poor at spreading on skin and takes ages. I wonder if putting them into a small hessian bag would work better and also be a good skin scrub. I haven't got one so can't try it, but it seems possible?”

Posted 2 weeks ago

“Delivery quite slow. Product does not work for me. Perhaps the hard water in this area is to blame.”

Posted 2 weeks ago

“Same as another reviewer - just used a shower gel bar for the first time. Smells lovely but no lather at all.”

Posted 2 weeks ago

“I’m sure Gruum is a fine business. Thanks for the four free shower gel bars, for which I just paid postage. Problem is I’ve no idea how to make them work. There’s no lather, even when wet and left to soak. I couldn’t possibly wash, shower or wash my hair with them. Did I get a bad batch? Am I going something wrong? Please help! But thanks the free offer anyway!”

Posted 2 weeks ago

“Website services are very good and easy to use aspecially as a new user. Delivery and postage was also very swift. The purchased soaps were very small to my dissapointment, aspecially as I was looking to use them for a long perioud of time. Charcoal face cleanser is exceptionally thorough, leaving my pores feeling tight and also brightens the skin wich I was very happy about. However application of the soap on skin is not pleasent as it gives it a harsh rubbery feeling - other than that I was very satisfied with my products.”

Posted 2 weeks ago

“Some of the products are very good however there are some items I think it needs improvement for example the body butter bar and lip conditioner I didn't like it that much. One of My favorite product is gentle face wash bar it's amazing and it doesn't make the face dry or uncomfortable it's the best face wash bar that I've ever tried”

Posted 2 weeks ago

“Beautifuly packaged and the smell is great, but the soaps do not lather and float in water like a cork. Sorry, but not happy with the product.”

Posted 2 weeks ago

“Quick delivery and the soaps smell amazing (well I've only tried one atm) however I'm so disappointed that the soap does not lather at all! I even had to read the instructions in case I was doing something wrong. I've never had lather-less soap in my life, very strange, but the smell is divine! Not sure if the other 3 bars will have the same effect????”

Posted 3 weeks ago

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Gruum is rated 4.8 based on 14,062 reviews