Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 26,379 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 26,379 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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326

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I buy from Gruum for presents for my daughter who loves it. I have just wrapped an order for my son-in-law's birthday. It is easy to order and you are kept up to date with an order.”

Helpful Report

Posted 3 days ago

Hi, Thanks so much for taking the time to leave a review! We’re delighted to hear you choose grüum for gifts and that your daughter loves our products. It’s wonderful to know you find ordering easy and appreciate the updates throughout the process. We hope your son-in-law enjoys his birthday gift too! Warm Regards, Andrea - team grüum

Posted 2 days ago

“I bought your 4 travel fragrances for my daughter to take on her trips she loves all of them thank you awesome and quick delivery”

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Posted 3 days ago

Hi Paula, Thanks so much for taking the time to leave a review! We’re delighted to hear your daughter is loving the doft Seasonal Roll-on Fragrance Set and that they’re perfect for taking on her trips. It’s great to hear you were happy with the quick delivery too. Thanks for your support! Warm Regards, Andrea - team grüum

Posted 2 days ago

“Great shave gel and razor.”

Helpful Report

Posted 3 days ago

Hi Nicola, Thank you so much for your 5 star review, you've made our day! Ana grüum Team

Posted 3 days ago

“Products are always of the highest quality, delivery good and communication excellent. We use the conditioner and shampoo, the shampoo leathers well, which we have found isn't the case with some other Eco brands. Hair always feels lovely and not greasy at all.”

Helpful Report

Posted 3 days ago

Hi Julie, Thanks for your amazing feedback! We really appreciate your support and hope you continue to love it! Ana grüum Team

Posted 3 days ago

“I have quite sensitive skin so finding a sun cream that not just works but can sit underneath my makeup was perfect. The lip oil smells wonderful as well.”

Helpful Report

Posted 3 days ago

Hi Georgia, That's awesome, thank you for sharing your experience. We appreciate your support! Ana grüum Team

Posted 3 days ago

“Never received the free sample but I was charged £4.99 for postage.”

Helpful Report

Posted 4 days ago

Hi, Thanks for taking the time to leave a review. I can see you’re already in touch with a member of our support team, who will be able to look into this for you and help resolve the issue. Thanks for your patience while we get this sorted. Warm Regards, Andrea - team grüum

Posted 2 days ago

“i haven’t ordered anything thanks so not impressed”

Helpful Report

Posted 4 days ago

“Hello I love these products Pricing in offers weir one offer went from £12 to £19 overnight?!”

Helpful Report

Posted 4 days ago

Hi Colin, We appreciate your positive feedback, thank you for your support! Ana grüum Team

Posted 3 days ago

“Great products, always arrive super quick too!”

Helpful Report

Posted 4 days ago

Hi there, Thanks so much for your feedback! We’re thrilled you’re happy with your purchase. Ana grüum Team

Posted 3 days ago

“This is amazing service a bit later than expected but it’s a must buy”

Helpful Report

Posted 4 days ago

Hi there, Thanks so much for your feedback! We’re thrilled you’re happy with your purchase. Ana grüum Team

Posted 3 days ago

“The shaving products were excellent. Everything you need for being well groomed. The ordering process was simple and there is a huge selection to choose from. Very impressed.”

Helpful Report

Posted 4 days ago

Hi there, That's awesome, thank you for sharing your experience. We appreciate your support! Ana grüum Team

Posted 3 days ago

“Love the scent of the small bottles but I’ve found the spay ones leak so have to keep them upright”

Helpful Report

Posted 4 days ago

Hi Lynn, Thanks for taking the time to leave a review! We’re delighted to hear you love the scents of our fragrances. We’re sorry to hear you’ve experienced some leaking with the spray bottles. We really appreciate you sharing this feedback, as it helps us continue to improve our products and packaging. Warm Regards, Andrea - team grüum

Posted 2 days ago

“Love the shampoo bars”

Helpful Report

Posted 4 days ago

Hi there, Thank you so much for your 5 star review, you've made our day! Ana grüum Team

Posted 3 days ago

“Ordering was nice and easy and great delivery, the product gruum spf50 face sunscreen is lovely non greeny and doesn't make your face look oily it really is a fantastic product and my face hasn't burnt once even in the heatwave of temps as high as late 30s, I highly recommend gruum products.”

Helpful Report

Posted 4 days ago

Hi Victoria, That's awesome, thank you for sharing your experience. We appreciate your support! Ana grüum Team

Posted 3 days ago

“Excellent service”

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Posted 4 days ago

Hi Lorraine, Thank you so much for your 5 star review, you've made our day! Ana grüum Team

Posted 3 days ago

“Excellent service great product”

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Posted 4 days ago

Hi David, Thank you so much for your 5 star review, you've made our day! Ana grüum Team

Posted 3 days ago

“Nice products, really liked the lip screen and face screen.”

Helpful Report

Posted 4 days ago

Hi Mark, That's great to hear, thank you for sharing! Enjoy your grüumies! Ana grüum Team

Posted 3 days ago

“Ordering was easy product arrived within a few days, unfortunately that’s where it ends the razor I ordered was shocking used Gruum products before shaving and after shaving but the razor was terrible was not sharp at all, cut all my face not expecting that from Gruum, threw it in the bin and will continue to use my discount supermarket razor far superior.”

Helpful Report

Posted 4 days ago

Hi Paul, Thanks for taking the time to leave a review. We’re pleased to hear you found ordering easy and that your delivery arrived quickly, but we’re sorry to hear the razor didn’t provide the experience you expected. We really appreciate you sharing your feedback on the razor, as comments like yours help us continue to review and improve our products. We’re glad to hear you’ve enjoyed our shaving and after-shave products previously and hope you’ll continue to enjoy those. Warm Regards, Andrea - team grüum

Posted 2 days ago

“Lovely. Dioch (thanks) 🏴󠁧󠁢󠁷󠁬󠁳󠁿🕊️ I love the roll on fragrances”

Helpful Report

Posted 4 days ago

Hi Karen, That’s wonderful to hear, thank you for sharing! We’re so glad you’re enjoying your grüumies. 💚 Ana grüum Team

Posted 3 days ago

“I love these products! They’re so gentle on my skin and I have acne-prone combination skin. It’s so affordable as well as ethical. I’d never heard of Gruüm before I got a carers card, but I am so glad I do now!”

Helpful Report

Posted 4 days ago

Hi Megan, That's awesome, thank you for sharing your experience. We appreciate your support! Ana grüum Team

Posted 3 days ago

Gruum is rated 4.7 based on 26,379 reviews