Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 24,972 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 24,972 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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Donna Souter

Gruum 5 star review on 7th February 2026

Oluwabusayo Oluwafunke Oyebode

Gruum 5 star review on 4th December 2025

313

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very nice products. Will be happy to order again.”

Helpful Report

Posted 1 day ago

Hi there, Thank you so much for your lovely review! We’re delighted to hear you’re enjoying our products and would be happy to welcome you back anytime 🧡 Team grüum

Posted 2 hours ago

“Ordering was easy and I love the soap bar and sisal soap bag. Genius idea! Perhaps give sneak preview discount or offers to loyal customers”

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Posted 1 day ago

“Lovely products. Soaps are my favourite. And when I gifted some of them, my friends loved them too.”

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Posted 1 day ago

“Excellent as advertised”

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Posted 2 days ago

“Lush cream best I’ve used”

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Posted 2 days ago

“Nice quality moisturiser that reasonable priced”

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Posted 2 days ago

“Love the shampoo bar . My hair felt great and it was great quality”

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Posted 2 days ago

“Great product, caring for the buyer and the planet......could it be better?”

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Posted 2 days ago

“Lovely way to try products. Helpful to try special offers. Thank you .”

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Posted 2 days ago

“Good products, not a lot in bottles so a bit pricy and postage? But at least it arrives.”

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Posted 2 days ago

Hi there, Thank you very much for sharing your thoughts. We’re delighted to hear that you’re enjoying our products! We completely understand your point about the bottle sizes and the cost, and we truly appreciate your honesty. We always strive to balance quality and sustainability in our packaging, and feedback like yours helps us consider how we can improve. We’re glad to know your order arrived safely, and we hope you continue enjoying your products. Warm regards, Team grüum

Posted 3 hours ago

“Lovely products, really easy to order.”

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Posted 2 days ago

“I have switched to Gruum for so many of my products now and am rarely disappointed. Their deodorant is genuinely the best eco friendly one I have tried and I love it. The body bars (especially wonki offcuts) are brilliant and I love the range. Other highlights include their heat protection spray, room fragrances and prickly pear oil. Great value for money, great quality and great service.”

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Posted 2 days ago

“I love my hair products, my hair feels so much nicer .”

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Posted 2 days ago

“I had the shampoo very good and easy to use. Thanks”

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Posted 2 days ago

“Excellent products which are fresh, natural and ecofriendly. Excellent customer service who are always happy to respond to queries and assist.”

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Posted 2 days ago

“The serum made my skin feel moisturized but not greasy. The sell was nice but could be stronger.”

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Posted 2 days ago

“No problems in ordering online and the products are good value for money.”

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Posted 2 days ago

“Excellent products and prompt dispatch and delivery. Some very good bargainx to be had in the sales and special promotions. Often buy special offer items ax presents for family and friends.”

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Posted 2 days ago

“I like to know that the beauty products I buy are from reputable companies. The lip conditioner is great. My lips were very dry over winter, and the gruum lip conditioner was the only product that worked smoothing my lips.”

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Posted 2 days ago

“I love the smells are how nice they make you feel ! I will definitely will be reordering”

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Posted 2 days ago

Gruum is rated 4.7 based on 24,972 reviews