Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 25,434 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 25,434 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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Julia Whitwam

Una Griffiths

Barbara Ritchie

Mrs Deborah Parish

Gruum 5 star review on 7th February 2026

Oluwabusayo Oluwafunke Oyebode

318

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love Gruum products”

Helpful Report

Posted 4 days ago

Hi there, Thanks so much for the 5 stars! Great to hear you love our products. Warm regards Mikaela – Team grüum

Posted 4 days ago

“Really happy with these skincare products. They feel great on my skin, absorb nicely, and I’ve definitely noticed my skin looks smoother and more hydrated. No irritation at all, which is a big plus for me. I’ve been using them daily and they’ve quickly become staples in my routine. Would definitely buy again!”

Helpful Report

Posted 4 days ago

Hi Iain, thanks so much for sharing this. We’re really happy to hear the products have become part of your daily routine. It means a lot to know they’ve worked so well for you 💚 Warm regards, Mikaela – Team grüum

Posted 4 days ago

“My best girlfriend introduced me to gruum products and I’ve not used anything else since ! Recently I sent a mix of shampoo bars and conditioner to my 95 year old uncle who lives in Scotland . He has a full head of silver hair and asked me for advice as he couldn’t find suitable products . He was very complimentary about the results after being a little hesitant at first!”

Helpful Report

Posted 4 days ago

Hi Georgie, thank you so much for sharing this lovely story with us. We’re delighted to hear grüum has become such a firm favourite for you, and it’s great to know the bars worked so well for your uncle too. That really means a lot 💚 Warm regards, Mikaela – Team grüum

Posted 4 days ago

“All the products I have ordered from Gruum have been of excellent quality, work at least as well as expected and smell totally wonderful. All my orders have had a quick turnaround and been delivered within a week. Some of my orders have been ordered as gifts and have been thoroughly admired and appreciated by the recipient.”

Helpful Report

Posted 4 days ago

Hi Lorraine, thank you so much for your lovely feedback. We’re really pleased to hear you’ve consistently had great experiences with us, that truly means a lot 💚 Warm regards, Mikaela – Team grüum

Posted 4 days ago

“I use a variety of products and all are of high quality, and effective in making my skin feel and look great. I have used countless brands, but with Gruum, my skin has never been more hydrated and plump. Add in the natural origin formulas, and it's a win. Gruum, you have a lifelong customer. Thank you.”

Helpful Report

Posted 4 days ago

Hi Jenna, thank you so much for this very kind feedback. We’re truly delighted to hear how well the products have worked for you, and knowing they’ve made such a difference to your skin means the world to us. Your support really does mean everything 💚 Warm regards, Mikaela – Team grüum

Posted 4 days ago

“ethical products, attractive pricing, sleep range is effective as is the sun range”

Helpful Report

Posted 5 days ago

Hi Joanne, Thanks for the great review! We are so pleased to hear that you are enjoying our products. Warm regards Mikaela – Team grüum

Posted 4 days ago

“Lovely products , the skincare is effective and I recently got some room sprays and Reed diffusers which smell amazing !”

Helpful Report

Posted 5 days ago

Hi Carly, thanks so much for sharing this lovely feedback. We’re really pleased to hear you’re enjoying the skincare and that the room sprays and reed diffusers have been such a hit too 💚 Warm regards, Mikaela – Team grüum

Posted 4 days ago

“I really like the shampoos and conditioner bars.”

Helpful Report

Posted 5 days ago

Hi Helen, thanks so much for sharing this! We’re really glad to hear you’re enjoying the bars and appreciate you taking the time to leave a review. Warm regards Mikaela – Team grüum

Posted 4 days ago

“I recently received a selection of products from grüum and have been really impressed. Everything arrived quickly, well‑packaged, and felt thoughtfully put together. The quality of the products is excellent — gentle on the skin, nicely scented without being overpowering, and they feel like great value for money. It’s clear a lot of care goes into both the formulas and the presentation. Overall, a really positive experience and I’d happily recommend grüum to others.”

Helpful Report

Posted 5 days ago

Hi Karen, thanks so much for sharing this with us and for the 5 stars! We’re really pleased to hear you’ve been impressed with your overall experience, and we truly appreciate the recommendation 💚 Warm regards Mikaela – Team grüum

Posted 4 days ago

“Very handy face and shampoo bars for travelling. Much better than lugging bottles about!”

Helpful Report

Posted 5 days ago

Hi Virginia, thanks so much for sharing this! We’re really glad they’ve been so useful for travelling and appreciate you taking the time to leave a review. Warm regards Mikaela – Team grüum

Posted 4 days ago

“It has really good products, I have very sensitive skin but this doesn’t irritate it! The website is really easy to use and also arrives really quickly”

Helpful Report

Posted 5 days ago

Hi Lacie, thanks so much for sharing this! We’re really glad to hear the products have been kind to your sensitive skin and that everything felt easy and quick. We really appreciate your support. Mikaela – Team grüum

Posted 4 days ago

“Brilliant product Fast delivery”

Helpful Report

Posted 5 days ago

Awesome - glad to hear you order made it to you quickly! Kind regards, grüum Team x

Posted 5 days ago

“Always been pleased with the quality of the products. The only product that I didn't care for was the bar hair conditioner. It didn't condition my hair suitably for me to be able to get a comb through it. I think I picked the moisturising one too.”

Helpful Report

Posted 5 days ago

Thank you so much for your lovely review, we really appreciate it! Kind regards, grüum Team x

Posted 5 days ago

“I use the coconut and unscented shampoo bars. I find they leave my hair suitably moisturised and I am pleased to not be buying a product in a plastic bottle. The bar lathers well and does not leave a heavy residue ike some other shampoo bars I have used, that seem to have too much castor oil in them. My scalp feels lovely and clean with no irritation. These are the best shapoo bars I have tried,, and I have tried 5 or 6 different makes. I also bought a wash bag. It is lovely. The cream textile outer with the cheerful orange interior is a very subtle but lovely design. It looks and feels like a quality product.”

Helpful Report

Posted 5 days ago

Thanks so much 😊 Really appreciate you sharing this, grreat to hear the bars are working so well for your hair and scalp, and that you’re enjoying the wash bag too! Kind regards, grüum Team x

Posted 5 days ago

“Excellent service I’ve ordered a lot of products quick delivery and received in good condition very easy to order and pay some of your products are in Australia 🇦🇺 with family and friends who are really enjoying them”

Helpful Report

Posted 5 days ago

Thank you so much 😊 Really glad everything’s been arriving safely and that your family and friends in Australia are enjoying them too, that’s lovely to hear!

Posted 5 days ago

“I love this brand - all the products I've tried are amazing, smell great and really do what they say they do. I would 100% recommend them and I will continue to be a customer!”

Helpful Report

Posted 5 days ago

Really appreciate this 😊 So glad you’re enjoying everything and thank you for recommending us, it means a lot! Kind regards, grüum Team x

Posted 5 days ago

“I have pretty much loved Gruum products from the first time I got a little freebie of the sunscreen. The sunscreen is absolutely perfect for my sensitive skin and the best thing about it is it doesn’t even feel like you’re wearing sunscreen. I have recommended it to everyone I know. Ordering and delivery is easy and fast. I have multiple gruum products in my regular routine now and am super happy with them all. Great products, great value and good for the planet, what’s not to love!”

Helpful Report

Posted 5 days ago

Thank you so much 😊 We’re really happy to hear you’re enjoying the sunscreen and that grüum is part of your routine now, that means a lot! Best, grüum Team x

Posted 5 days ago

“I live the hair shampoo bar, but not so keen on the soap bar, I’m used to a little more lather. The delivery seemed to take a while”

Helpful Report

Posted 5 days ago

Thanks for your feedback 😊 Really glad you’re enjoying the shampoo bar, sorry the soap and delivery didn’t fully meet expectations, we appreciate you letting us know! Kind regards, grüum Team x

Posted 5 days ago

“Lovely products at an affordable price. Easy to order and delivery time good. Will start ordering more products once my stock of not so good for the planet is used up”

Helpful Report

Posted 5 days ago

Thanks so much 😊 Really glad you’re enjoying the products and ordering experience, we’d love to have you back when you’re ready! Kind regards, grüum Team x

Posted 5 days ago

“Love the products and the price is good.”

Helpful Report

Posted 6 days ago

Hi Sharon, Thank you so much for your lovely feedback! We’re really pleased to hear you’re enjoying the products and finding them good value too. It means a lot to know they’ve been a positive part of your routine. Warm Regards, Andrea - team grüum

Posted 5 days ago

Gruum is rated 4.7 based on 25,434 reviews