Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 24,234 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 24,234 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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Gruum 5 star review on 11th December 2025

312

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Loved my order But just wished the fragrance of each candle lasted longer I’ve tried them all & unfortunately I don’t think they are that great for the money I did find the reed more efficient Would recommend though for people to try Just in my opinion I’d like them to last at least a day ?”

Helpful Report

Posted 7 hours ago

“Love all the products ive been fortunate to have recieved as gifts. I now always check for offers. Purchased a few via a well known link and these have made great Xmas stocking 🎁. Fresh, smells, easy ordering and delivery info perfect🎅”

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Posted 16 hours ago

“Really good site with excellent quality products. Delivery was a bit slower than I would have liked but overall very pleased. Thank you”

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Posted 16 hours ago

“Good prices for good products.”

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Posted 17 hours ago

“I'm loving the products so far but not 100% sure how they differentiate with other similar products in the market in terms of results. I will continue using them though until they are finished.”

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Posted 18 hours ago

“I was very disappointed with my product, it was so tiny and did not look worth the money, even more so as it was a present for a very dear friend. In addition, the delivery delay was appalling, it took weeks to arrive and only after many, many chase ups and threats to cancel my order. All very disappointing. Roy, Dunstable, Bedfrodshire. 11 Dec. 2025”

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Posted 18 hours ago

“I came across Gruum from an offer on an advertisement. Tried it liked it & ordered more. The fragrance are lovely, the products are top notch, will buy again from Gruum. Try it you won't be disappointed.”

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Posted 19 hours ago

“I wish all other companies were as caring as Gruum. Keep up the good work 👏”

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Posted 19 hours ago

“Love these products. They smell great, are afffordable, and from a company that seems to produce sustainable stuff. What’s not to like?”

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Posted 1 day ago

“Everything throughout the entire range is fantastic quality and I am extremely impressed with everything that I have purchased.”

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Posted 1 day ago

“Good friend the fragrances are nice easy to use like the roll on idea customer service is good Shame about the post service but got sorted in the end”

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Posted 1 day ago

“I struggle with my skin. It gets dry patches, and much of the skincare I have tried over the years makes it worse, or it would just burn and cause flaking - I also have psoriasis. Nothing I have tried from gruum has been a problem so far. Also loving the fragrance roll ons!”

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Posted 1 day ago

“Not worth the money. Just smelled and felt like regular soap. Wouldn't buy again”

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Posted 1 day ago

Hi Tammy, Thank you for sharing your feedback with us. Everyone’s preferences can be quite different, and we truly appreciate you giving our product a try. Warm regards, Andrea – team grüum

Posted 19 hours ago

“My order game quickly and was well packed. I was particularly impressed with the patchouli wash bar and body scrubber bag that it came with. I can't usually use soap on my body as my skin is sensitive but this was really nice and smelled lovely”

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Posted 1 day ago

“Excellent products wide range good value. A small nidle tighten up on delivery.”

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Posted 1 day ago

“First time of using gruum! Delighted with products and customer service! Thank you”

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Posted 1 day ago

“Love the ethics and the products are lovely, if a little on the small side. They have nice scents that last. I have eczema and so far they have not produced a reaction so I am happy. As with the Body Shop prices are higher than the high street and delivery cost means better to order in bulk and stock up.”

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Posted 1 day ago

“Great products and fabulous scents. Love the re-useable candle tin.”

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Posted 1 day ago

“I love that grüum provides plastic free products that allow us to help the environment by producing less waste as well as the amazing ingredients and scents they provide.”

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Posted 3 days ago

“I find it very easy to order and delivery had always been as stated. The product are brilliant and easy to use. My best bit is them not taking up much room in case when travelling and no worries about anything leaking. All the sun products have a lovely smell (and it's not coconut lol). I use the moisturising bar daily and love it. Last for ages but will be ordering again.”

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Posted 3 days ago

Gruum is rated 4.7 based on 24,234 reviews