Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 24,201 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 24,201 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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Gruum 5 star review on 3rd December 2025

311

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant!”

Helpful Report

Posted 1 hour ago

“I have always been concerned about personal hygiene products, for many reasons, environmental, sustainability, health etc. I tried quite before Grüum, but it just ticked all the boxes for me, it just works, lathers well, smells great and provides me with many choices/variations. I use grüum all the time because it gives me pleasure knowing I am not damaging the environment in any way. Unlike many of the processed items purchased in the supermarkets...”

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Posted 2 hours ago

“Fantastic quality and service”

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Posted 3 hours ago

“I'm enjoying experimenting with gruum products. The solid shampoos are lovely as is the face soap for oily skin. The advent calendar is a great way to try products and if there is anything that I don't personally use I can gift it.”

Helpful Report

Posted 4 hours ago

“When I was first introduced to Gruum via my Senior Railcard, I was really intrigued, as I'd never really heard about their products. I have to say, I am delighted I have taken the opportunity to try out an array of their simply gorgeous range, from beautiful aromas for the home, to wonderful treats for skin, hair and body.I am currently using the Gruum facial serum, under eye treatment, and lip conditioner, they are all amazing! My skin feels totally hydrated and revitalised, the second I apply all the lovely ingredients they use on to my skin! I am excited to continue my journey with this wonderfully innovative company, hurrah for Gruum!”

Helpful Report

Posted 5 hours ago

“Not good quality, very fake scents, unpleasant soap and just not a good buy.”

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Posted 6 hours ago

“I love the packaging the ease of the body bars hair bars so easy and good for traveling thank you 🤩”

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Posted 6 hours ago

“It was very easy to order products on the website. Ordered before lip conditioner, absolutely amazing. Now waiting for another products, I think it will be amazing too. Thank you so much.”

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Posted 8 hours ago

“I love Gruum products. I recently bought the advent calendar as a gift,my sister is absolutely loving it! Beautiful products.”

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Posted 8 hours ago

“Had not tried this brand before but I am very impressed from the ease of ordering to the swift delivery in careful packaging and the gorgeous look and smell of each product. So pleased I had the opportunity to find Gruum.”

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Posted 8 hours ago

“Excellent products. I use the lip conditioning oil every morning and my lips are so plump and soft. The hair density serum has really helped with my thinning hair. Would definitely recommend this company.”

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Posted 10 hours ago

“I love the ethos of the company and always want to try and shop independent! I bought one of their hand and nail sets for my friend for her Birthday and she loved it! The communication from purchase to receiving the order was excellent. I was made aware that the delivery may be longer due to them experiencing a busy period but it arrived quickly. Very happy customer! I would definitely recommend and will be purchasing more lovely, eco-friendly products in the future 😁”

Helpful Report

Posted 12 hours ago

“Excellent service and amazing quality products. I love gruum and use their products most days for skin and hair. It is refreshing to find a business that prioritises clean ingredients and sustainability. gruum for the win!”

Helpful Report

Posted 12 hours ago

“The products feel amazing. I was hesitant about an oil on my face but it feels like a soft silk water sinking into my skin, and you only need a tiny amount.”

Helpful Report

Posted 1 day ago

“I am starting to wear under eye brightening serum .. so far seems good and I have not found any side effects on my skin.. my skin is quite dry and dehydrated.”

Helpful Report

Posted 1 day ago

“I’ve started to really like these products. At first I wasn’t sure as they’re not artificially perfumed and the packaging is simple and basic. But this makes them (possibly) one of the most environmentally-friendly beauty brand available. Their body wash and body butter bars and particularly nice and their facial serum is as good as any I’ve tried-I use it on my (dryish) hair too.”

Helpful Report

Posted 1 day ago

“Received a free box to try products and also ordered a serum to try. All products came well packaged with no breakages. I love that it's glass rather than plastic bottles - they feel sturdy and high quality. Not been using for long enough to see any results, but the serum feels lovely on the skin and absorbs well. Great for gifting!”

Helpful Report

Posted 1 day ago

“I have tried the products for two/three weeks. So far, they seem to be good with no side effects/reactions.”

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Posted 1 day ago

“I started using Gruum because I have very thin, fine hair and was not satisfied with the results of bottled shampoo. I love the Gruum shampoos I have purchased. They are easy to use, last me a long time, even used daily. My hair has never been in such good condition. I like the fact that I am not using so much plastic. I feel I am doing something towards protecting the environment. The ordering process is straightforward and delivery is fast. I would definitely recommend Gruum to anyone looking for a quality product that delivers great results and value for money.”

Helpful Report

Posted 1 day ago

“Excellent products in handy sizes”

Helpful Report

Posted 1 day ago

Gruum is rated 4.7 based on 24,201 reviews