Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 24,303 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 24,303 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

Visit Website

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Gruum 5 star review on 4th December 2025

311

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Products good but company will hound you with marketing emails even if you unsubscribe. Ironically the sent me this invite to review after my fourth unsubscribe from all emails!”

Helpful Report

Posted 2 hours ago

“Excellent product and great value service. I have used their shampoo bar and you can feel the difference. It feels great that I have received a personal email from one on the founders. I highly recommend them.”

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Posted 2 hours ago

“Love all the products I have tried so far and will continue to use.”

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Posted 3 hours ago

“I really like the Scandi website feel and the few smooth steps it takes to order items. The products arrive quickly and beautifully, artisanally presented. I particularly like using the activated charcoal face wash.”

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Posted 13 hours ago

“Would love if you could make the hair conditioner frothy like the shampoo”

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Posted 14 hours ago

“Excellent value for money. Great quality items, from skin care to home fragrances. Fantastic bundle sets too.”

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Posted 16 hours ago

“Love all the soaps I ordered so natural and good for your skin no harmful ingredients.”

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Posted 18 hours ago

“I love all grüum products and happy they are based fairly local to me. Delivery is always brilliant and customer service is great. Love the solid hair products. No waste and unnecessary packaging. The face products are great too. Keep up the good work”

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Posted 18 hours ago

“Easy to order and quick to arrive. Products are great quality.”

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Posted 18 hours ago

“It’s really Rubbish products.i am not going to suggest any one I bought some product I can’t use that u just bin it I lost my £15.if you able to refund my money”

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Posted 20 hours ago

“Love gruum, still trying different items at the moment but not found anything i dislike yet. Favourite things are room fragrances, gorgeous, sleep mist and exfoliating foot bar”

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Posted 21 hours ago

“Never received the order. It has been more than a month now.”

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Posted 23 hours ago

“Swift easy process,quickdelivery. Prices were fine, would buy again”

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Posted 1 day ago

“Great products at reasonable prices. Love solid shampoo and conditioner as it lasts long, takes up less space and feels better for the environment without all the plastic. Great service - quick shipping and good communication. Will continue to use Grum for the above reasons.”

Helpful Report

Posted 1 day ago

“A good range of innovative products at reasonable prices. Just keep an eye out for sales as it’s rare to buy full price”

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Posted 1 day ago

“Nice :)))))))))))”

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Posted 1 day ago

“I was very disappointed im afraid with your products! The candles in the boxes don't burn to their full existent as the container provided Is too big,so once you blow the candle out you can not re light again! Sorry buy very poor for the money which I don't have to waste.”

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Posted 1 day ago

“It's very easy to place an order. Each product variety is nicely presented in photos. There's a lot of choice.”

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Posted 2 days ago

“I’m a big fan of their coconut shampoo puk and their large bag of wonky soap rejects. Who cares if they don’t look perfect! 🤩”

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Posted 2 days ago

“I've never received it.”

Helpful Report

Posted 2 days ago

Gruum is rated 4.7 based on 24,303 reviews