Gruum Reviews

Name: Gruum
Rating: 4.73

4.7 Rating 17,660 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 17,660 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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Gruum 5 star review on 24th November 2024

282

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love the face and body wash / oil moisturiser and hair soap usecall the time and great to pop in a suitcase when going on holiday”

Helpful Report

Posted 1 hour ago

“I used to be a big fan of Lush, but stopped using them when I discovered Gruum. Love the ethos of the company. Adore the shampoos, roller perfumes and skin care. The gift sets make excellent presents; have bought several so far. Find them very hard to give away. So I usually end up buying two, so that I can keep one myself!”

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Posted 5 hours ago

“Thank you for delivering the best skincare products. So pleased with the outcome, friends and family are over the moon. HS”

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Posted 10 hours ago

“Ordering on the website was easy. I love the roll on perfume. Lovely fragrance”

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Posted 11 hours ago

“The products I received were amazing 👏.”

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Posted 13 hours ago

“Very nice products . Had a problem with one of the items which was damaged in transit but it was quickly replaced so very happy with the resolution team and will order again In the future. Would definitely recommend.”

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Posted 13 hours ago

“I love Gruum products and I love that they are better environmentally than many other toiletries. I like to buy Gruum products as gifts to introduce friends and relatives to this lovely company! I haves saved hundreds of plastic bottles since switching to shampoo and conditioner bars which I feel must be helpful . They also have great customer service .”

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Posted 14 hours ago

“Easy to order. Products arrived quick. Smell great and leave you feeling clean”

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Posted 17 hours ago

“That’ll Be One of Very Saggy-Diaper There, Boy”

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Posted 22 hours ago

“Easy to order.”

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Posted 23 hours ago

“I love these products. I've ordered twice now, my order has arrived quick and everything is such good quality. Nothing has let me down at all. I love what they stand for, they're made in the UK and it's a small business making a difference. Thank you”

Helpful Report

Posted 1 day ago

“I received a voucher code as a gift with an order from another company for a mini shampoo, body wash and face wash trip set and it is some of the softest and skin friendly product I have ever used. Leaves such a healthy glow and I love the way they smell and feel. Highly recommend Gruum to anyone with skin allergies and conditions especially. Lovely products”

Helpful Report

Posted 1 day ago

“Great products that are good for me and the planet, easy site to navigate your way through, and competitively priced.”

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Posted 1 day ago

“Originally bought your shampoo and my hair fell out after having severe covid. I am a qualified hairdresser so have the knowledge of what was wrong. I started washing it once a week,gradually building up to 5 times a week. I then bought a trial set for my son and he's hooked. Not only does he love the products,he uses skincare as well as hair care,but as he travels a lot the products are great for going through customs. I've bought him a top up as part of his Christmas gifts and also got a set for my older son,so there may be another customer there. Keep up the great work,sitting here with wet hair,yes I have hair now,after washing with your solid shampoo. Fantastic! Well done to you and your mates! Merry Christmas to you all. Sandra”

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Posted 1 day ago

“I didn’t receive it”

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Posted 1 day ago

Hi there, Thank you for your review, we are sorry to hear you never received this order. Please check your inbox for an email from Helen at support. Thank you again for your review. Warm regards, Helen - Team Support

Posted 21 hours ago

“Excellent products and a super helpful customer service desk. I could not have asked for a better service. 5 out of 5.”

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Posted 3 days ago

“Absolutely love this company! The shampoo bars are great and the roller perfumes smell amazing. My favourite soap bar is the orange and grapefruit and the youth restoring serum makes my face feel fresh! I always buy their products as presents for Christmas and birthday's as the family love it to!”

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Posted 4 days ago

“Introductory offer so just paid the postage. Products were nice but I’d never pay the full price for these simply due to the size! £24 for 4 tiny soaps is ridiculous. It may not be but it seemed like abit of a scam. Saying I was getting something worth £24 for £4 was obviously a reason to give this a try but I wouldn’t pay much more than the £4 anyway.”

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Posted 4 days ago

Hi Edward, Thanks for taking the time to leave a review about your recent purchase with gruum. We appreciate your feedback as it helps us to identify where we can improve. Thanks again! Warm regards Mikaela-Team gruum

Posted 3 days ago

“I love Gruum products, loads of choice for all your self care needs. I've bought just about the whole range as make great gifts for family and friends too. Great customer service too. And the Christmas Advent calender is an absolute must ! 😁”

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Posted 4 days ago

“I used products whilst staying with a friend.liked them so bout grooming and care kits for all the family in the sale 😁”

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Posted 4 days ago

Gruum is rated 4.7 based on 17,660 reviews