Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 24,225 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 24,225 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

Visit Website

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Gruum 5 star review on 4th December 2025

311

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything throughout the entire range is fantastic quality and I am extremely impressed with everything that I have purchased.”

Helpful Report

Posted 2 hours ago

“Good friend the fragrances are nice easy to use like the roll on idea customer service is good Shame about the post service but got sorted in the end”

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Posted 8 hours ago

“I struggle with my skin. It gets dry patches, and much of the skincare I have tried over the years makes it worse, or it would just burn and cause flaking - I also have psoriasis. Nothing I have tried from gruum has been a problem so far. Also loving the fragrance roll ons!”

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Posted 11 hours ago

“Not worth the money. Just smelled and felt like regular soap. Wouldn't buy again”

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Posted 12 hours ago

“My order game quickly and was well packed. I was particularly impressed with the patchouli wash bar and body scrubber bag that it came with. I can't usually use soap on my body as my skin is sensitive but this was really nice and smelled lovely”

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Posted 14 hours ago

“Excellent products wide range good value. A small nidle tighten up on delivery.”

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Posted 14 hours ago

“First time of using gruum! Delighted with products and customer service! Thank you”

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Posted 14 hours ago

“Love the ethics and the products are lovely, if a little on the small side. They have nice scents that last. I have eczema and so far they have not produced a reaction so I am happy. As with the Body Shop prices are higher than the high street and delivery cost means better to order in bulk and stock up.”

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Posted 14 hours ago

“Great products and fabulous scents. Love the re-useable candle tin.”

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Posted 15 hours ago

“I love that grüum provides plastic free products that allow us to help the environment by producing less waste as well as the amazing ingredients and scents they provide.”

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Posted 2 days ago

“I find it very easy to order and delivery had always been as stated. The product are brilliant and easy to use. My best bit is them not taking up much room in case when travelling and no worries about anything leaking. All the sun products have a lovely smell (and it's not coconut lol). I use the moisturising bar daily and love it. Last for ages but will be ordering again.”

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Posted 2 days ago

“Bought these as a stocking filler for my son in law. He works away so he loves the travel size items A little bit of luxury and smells good too”

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Posted 2 days ago

“I had the home fragrances box as advertised on the Martin Lewis newsletter. The candles smelt nice - although slightly too strong for my taste. The Plum and Tonka room spray is fantastic tho - the smell really last well and I would def buy again.”

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Posted 2 days ago

“Love these skincare and hair bars!”

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Posted 2 days ago

“Absolutely love the products I have bought from gruum xx definitely a must.”

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Posted 2 days ago

“Great delivery Lovely smell Some for Christmas presents”

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Posted 3 days ago

“Love the products recommended and quality at a great price.”

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Posted 3 days ago

“Love this company. Lovely items, kind to people and the planet and fantastic customer service. Will definitely be ordering more!”

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Posted 3 days ago

“Lovely stuff from gruum. Never had any problems with my orders. They have some really good offers too.”

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Posted 3 days ago

“I have been trying out different Gruum products for a couple years now and with every new product I try, I am delighted! Hair care, face care and most recently the child range. The products are simple and effective. Thank you! Recommend to all my friends.”

Helpful Report

Posted 4 days ago

Gruum is rated 4.7 based on 24,225 reviews