Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 25,823 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 25,823 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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321

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I like their shampoo bars. No plastic packaging and a good product.”

Helpful Report

Posted 2 months ago

Hi there, Thank you! We're so glad you’re loving the shampoo bars — the no‑plastic packaging and great results are exactly what we aim for. Warm regards, Mikaela – Team grüum

Posted 2 months ago

“Great service, quick delivery and beautiful, affordable products. No artificial smells either”

Helpful Report

Posted 1 hour ago

Hi Sue, It’s wonderful to hear you’re happy with the service and delivery, and that you’re enjoying the products. We’re especially pleased you appreciate the more natural scents and find everything good value. Warm Regards, Andrea - team grüum

Posted 3 minutes ago

“I like your products very much, however there are a few things that bother me. One is an aluminium content in your deodorants and other is camphor and eucalyptus oil in Melting Cleansing Balm, which makes my eyes irritated. Why don’t you make sensitive version without these ingredients?”

Helpful Report

Posted 1 hour ago

Hi Dorothy, Thank you for taking the time to share your feedback — we really appreciate you getting in touch. In regard to aluminium in deodorants, we use Aluminium Chlorohydrate, which is approved by leading health authorities and has been widely studied for many years. Research shows it is considered safe for everyday use, and only a very small amount is absorbed through the skin. If you’d like to read more, we’ve also written about this here: https://www.gruum.com/the-truth-about-aluminium-chlorohydrate/ Regarding the camphor and eucalyptus oil in the Melting Cleansing Balm, we’re sorry to hear this has caused irritation for your eyes. These ingredients are included for their cleansing and refreshing properties, but we do understand they may not suit everyone, particularly those with sensitivities. We really appreciate your feedback about a sensitive alternative — I’ll make sure this is passed on to our product team for consideration. Warm Regards, Andrea - team grüum

Posted 4 minutes ago

“Amazing products that are great value for money, I use the Prickly Pear oil the most and it’s changed my skin. There is also deals / offers on all the time to save even more money.”

Helpful Report

Posted 15 hours ago

Hi there, It’s wonderful to hear you’re enjoying the products and that the prickly pear oil has made such a positive difference to your skin. We’re really pleased it’s become a favourite for you. It’s also great to hear you’re making the most of our ongoing offers — it’s always nice to be able to stock up and save. Warm Regards, Andrea - team grüum

Posted 10 minutes ago

“I found ordering from Gruum very straightforward and I love their products especially the body bars, definitely highly recommend”

Helpful Report

Posted 21 hours ago

Hi Julie, We really appreciate you taking the time to leave this review — it truly means a lot to us! 🧡 Kind regards, Team grüum

Posted 17 hours ago

“Lovely products and scents. The variety can be overwhelming but they do good packaged offers to allow you to try. I have somehow ended up with a strange login name.”

Helpful Report

Posted 21 hours ago

Hi there, Thank you so much for your lovely review and for supporting grüum — it truly means a lot to us. 🧡 Kind regards, Team grüum

Posted 17 hours ago

“I am very pleased with all of the products I recently purchased from Gruum. They were for skin & hair and they are all fantastic! Happy Customer 😊”

Helpful Report

Posted 23 hours ago

Hi there, We’re so happy to hear you’re pleased with your purchase, thank you for choosing us and for your positive review! Warm regards, Mikaela – Team grüum

Posted 22 hours ago

“Love Gruum products 😄”

Helpful Report

Posted 23 hours ago

Hi Jennie, Thanks for the review, we are so pleased to hear you are loving your products! Warm regards Mikaela – Team grüum

Posted 22 hours ago

“Very speedy delivery and product is fantastic! my go to was bare minerals products and I thought gruum products were just as good at a fraction of the price”

Helpful Report

Posted 1 day ago

Hi there, Thank you for your lovely review. We are so pleased to hear you are enjoying our products. Thank you for choosing us! Warm regards Mikaela – Team grüum

Posted 1 day ago

“Love their deodorant and roll on perfume. Also love that they don’t test on animals and are on a mission to reduce plastic.”

Helpful Report

Posted 1 day ago

Hi there, Thank you for taking the time to share your thoughts, we’re so pleased to hear you’re loving your products and that our ethos resonates with you too. Warm regards, Mikaela – Team grüum

Posted 1 day ago

“The products from Gruum are really good and its great to know that they are sustainable. I have bought a number of items as gifts and the recipients have always been happy with them. I will continue to purchase their products and spread the word on how good they are.”

Helpful Report

Posted 2 days ago

Hi Mrs M Cummings, We’re so pleased to hear you’re loving your products—thanks so much for choosing us! Your review and kind words really mean a lot to the team. Warm regards, Mikaela – Team grüum

Posted 1 day ago

“I love the products I started with the free kits and now buy regularly !”

Helpful Report

Posted 2 days ago

Hi Lynda, We’re so pleased to hear you’re enjoying our products—thank you for choosing us! We really appreciate your kind words and for taking the time to leave such a positive review. Warm regards, Mikaela – Team grüum

Posted 1 day ago

“Really good quality products. Lovely to use and kind on your skin.”

Helpful Report

Posted 2 days ago

Hi Anne, Thank you so much for your lovely review and for supporting grüum — it truly means a lot to us. 🧡 Kind regards, Team grüum

Posted 2 days ago

“Excellent shampoo bars for silly sensitive skin. I have eczema & cannot use liquid shampoos as I end up with a severely itchy scalp & flaky skin. I used to use friendly shampoo bars but sadly became allergic to those too. I now use the grum bars & for the last couple of years my scalp is as good as it can be! Can’t fault delivery or packaging, no plastics & quick. Thanks ☺️”

Helpful Report

Posted 2 days ago

Hi Helen, We really appreciate you taking the time to leave this review, it truly means a lot to us! 🧡 Kind regards, Team grüum

Posted 2 days ago

“Great products I share them with my partner. The sun protection products work really well. Am impressed and good value for money.”

Helpful Report

Posted 3 days ago

Hi Angie, We’re so pleased you’re enjoying your products! Thank you for your support and for leaving such positive comments—we really appreciate it. Warm regards, Mikaela – Team grüum

Posted 1 day ago

“I love their products and how accessible and convenient they are. I use my products specifically for my travel toiletries essentials. They’re such a convenient size and they never let me down whatever climate I travel to.”

Helpful Report

Posted 3 days ago

Hi Donna, Thank you so much for your lovely review and for supporting grüum — it truly means a lot to us. 🧡 Kind regards, Team grüum

Posted 2 days ago

“Excellent”

Helpful Report

Posted 3 days ago

Hi Sekinat Thank you so much for the 5 stars! We’re truly grateful for your support. 🧡 Kind regards, Team grüum

Posted 2 days ago

“Never had a product I didnt like but the roll on fragrances are fabulous!”

Helpful Report

Posted 3 days ago

Hi Bev, We really appreciate you taking the time to leave this review — it truly means a lot to us! 🧡 Kind regards, Team grüum

Posted 2 days ago

“Love Gruum products, especially the sun cream, its light and non greasy and the little bottles are so handy for a handbag. Fragrance is nice too, I have had lots of comments .”

Helpful Report

Posted 3 days ago

Hi Sarah, Thank you so much for your lovely review and for supporting grüum, it truly means a lot to us. 🧡 Kind regards, Team grüum

Posted 2 days ago

“Was initially not sure as I personally had not heard of them before but I liked the background of the company so i decided to trust my instincts and the good reviews I had read. Im so glad I did as the products are very good. The April fragrance Bluebell and moss (which was a free gift) is an amazing beautiful fragrance. Im torn between wearing it everyday to wanting to save it incase I cannot get it again now.”

Helpful Report

Posted 3 days ago

Hi Caroline, We really appreciate you taking the time to leave this review it truly means a lot to us! 🧡 Kind regards, Team grüum

Posted 2 days ago

“I don’t really know where to start. I was I introduced to Gruum as a brand (maybe) 2 years ago when my younger (and much cooler) sister, let me try the calming room and pillow spray as I was staying over for a family event. And wow. It was the best nights sleep I had in a long time. I forgot about it from there, as I am loyal to a luxury British brand, all their products and spa treatments. I’ve recently moved house and was looking at my gas and electric provider details and one of the rewards provided was a Gruum bundle completely free (have to cover postage,) I travel continuously with work, so I am always looking for travel size products and in my late 30’s I will no longer tolerate products or entertain brands that test on animals, it’s just a no in my book. When the free Gruum bundle arrived, I was excited to pack the items in my travel essentials kit. And again. Wow. I am especially fond of the Skal Facial serum and the Exfoliating toner. Those two products alone have made me rethink how much I have been spending on high end, luxury brands. My skin is radiant to a level I have never achieved in my 20’s or 30’s with a combination oily yet sensitive skin type. I feel zero need to wear make up, only if I chose too, which sounds like nothing, but is freedom from social conditioning that has enslaved most of us at some point. Cruelty free/vegan. Pocket friendly. Instant radiant results. Travel sized. Thank you Gruum. Keep up the amazing work.”

Helpful Report

Posted 3 days ago

Hi Nadia, Thank you so much for your lovely review and for supporting grüum, it truly means a lot to us. 🧡 Kind regards, Team grüum

Posted 2 days ago

Gruum is rated 4.7 based on 25,823 reviews