Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 24,970 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 24,970 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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Donna Souter

Gruum 5 star review on 7th February 2026

Oluwabusayo Oluwafunke Oyebode

Gruum 5 star review on 4th December 2025

313

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’ve purchased body soaps before and this is what I ordered again. I’ve used a suncream too and I’ve been pleased with my purchases. I’d recommend and it’s nice to use more natural products.”

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Posted 8 hours ago

“Great products excellent price super service”

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Posted 9 hours ago

“I'm interested in room fragrances / candles rather than skincare and beauty. I have found the ideal scent from the £18 intro offer and now wait for the sale time to purchase the candle scent I love - long lasting and house filling Spicy Naranja. Thank you for restoring my faith in house fragrance From Clare Devon”

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Posted 11 hours ago

“Received my hair serum in good time, I can't review the product as I brought it for my daughter but she said she happy with it.”

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Posted 11 hours ago

“I really like all the mists, so calming and relaxing. Makes me feel like im in a lavander fields. I really liked the bath oil as well, very nourishing”

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Posted 12 hours ago

“I have been using Gruum products for a few years (shampoos, conditioners, soaps, creams) and would say that these are very, very good quality! Creams are not irritating my very sensitive skin, soaps are not drying my dry skin, and shampoos are excellent quality and good for travel! Customer service is responsive and efficient. I am very happy with the products and the service.”

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Posted 15 hours ago

“I have just received the mystery box of products. They all look lovely, especially the little candles. However, unfortunately, a few of the products are gels/oils, which I am not usually keen on, as I prefer creams. Also the lip gloss - salted caramel - is not a flavour I would use. However, I will give these products as gifts. For future it would be helpful if there is an option to state any types of products and flavours/smells I don't like before ordering a mystery box. Thanks”

Helpful Report

Posted 16 hours ago

“I discovered Grüum after being given a skincare gift box, and I can honestly say some of those products have become my absolute staples and I've now branched out into the haircare range. The products are lovely and gentle, and my skin has never been so consistently clear and happy!”

Helpful Report

Posted 18 hours ago

Hi there, Thank you so much for your lovely review! We’re delighted to hear that your gift box introduction to Grüum has led to some new skincare staples and that you’ve been enjoying our haircare range too. It’s wonderful to know your skin is feeling so clear and happy – that’s exactly what we hope for. Your kind words mean a great deal to all of us at grüum. Team grüum

Posted 16 hours ago

“I was ordering for my partner so I can't speak about the effectiveness of the products,but certainly I found finding,ordering and recieving them a breeze. I would definitely order from them again.”

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Posted 18 hours ago

“Lovely products and ordering very easy. Fast delivery. Would like a leaflet with products please on how to use as type on bottles etc very small and difficult to read even with reading specs.”

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Posted 19 hours ago

Hi A Hill, Thank you so much for your kind review! We’re delighted to hear that you’re enjoying our products and that you found ordering easy with fast delivery. We really appreciate your feedback regarding the product information – we understand how tricky the small text can be, and we’ll certainly pass your suggestion about including a leaflet on to our team. Your support means a great deal to all of us at grüum. Team grüum

Posted 16 hours ago

“Lovely company and great products”

Helpful Report

Posted 19 hours ago

Hi Jayne, Thank you so much for your kind review! We’re delighted to hear that you’re enjoying our products and that you appreciate what we do. Your support truly means a great deal to all of us at grüum. Team grüum

Posted 16 hours ago

“Love the products I have tried from Gruum. Great smelling and wholesome, with simple, minimal packaging, these products look great on my skin and hair, and in my bathroom!”

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Posted 20 hours ago

Hi Stephanie, Thank you so much for your lovely review. We are so pleased to hear you are enjoying your goodies! Warm regards Mikaela-Team grüum

Posted 19 hours ago

“Friendly company great products”

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Posted 21 hours ago

Hi Jaqueline, Thank you for the glowing review! We appreciate your trust in us and love having you as part of the grüum community. Warm regards Mikaela-Team grüum

Posted 19 hours ago

“Fast delivery. Only just trying the product so can't comment yet.”

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Posted 21 hours ago

Hi there, Thank you for your review. We’re pleased to hear that your delivery arrived quickly! We hope you enjoy trying out the product, and we’d love to hear your thoughts once you’ve had a chance to use it. Thank you for your support. Team grüum

Posted 16 hours ago

“Very reasonably priced with great special offers. Minimal packaging and quick shipping. My favorite is the shampoo bar, it doesn't irritate my sensitive scalp, really cleans my hair and lasts a really long time. Awesome at home or away.”

Helpful Report

Posted 1 day ago

Hi Nicola, Thank you so much for your lovely review. We’re really pleased to hear that you’re enjoying the value of our offers, the minimal packaging, and the speedy delivery. It’s especially wonderful to know the shampoo bar works so well for your sensitive scalp and lasts such a long time – that’s exactly what we hope for. Your kind words mean a great deal to all of us at grüum. Thanks again for sharing your experience. Team grüum

Posted 17 hours ago

“I'm a new grüum customer and absolutely adore all of the products I've purchased so far (quite a lot!). From prickly pear oil for my skin, to natural deodorant, room mist, scented candles... Everything is natural and great quality. Delivery is quick, and the packaging looks lovely and is very sturdy. Lots of online promotions are a huge bonus as you always get more for your money. I'd highly recommend grüum and their products. Top notch all round! 👌🏻 Thank you 😊”

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Posted 1 day ago

Hi there, Thank you so much for such a wonderful review – we’re absolutely delighted to hear that you’re enjoying so many of our products! It’s lovely to know that everything from the prickly pear oil to the deodorant, room mist and candles has made such a great impression. We’re also really pleased that the delivery, packaging, and promotions have added to your experience. Your recommendation truly means a great deal to all of us at grüum, and we’re so grateful you chose to give us a try. Thank you again for taking the time to share your kind words 😊 Team grüum

Posted 18 hours ago

“Melts I didn’t use, diffuser seemed to stop working half-way despite flipping sticks and deodorising spray seemed fairly standard.”

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Posted 1 day ago

“Love the products and the company ethos. Only niggle is that some of the products eg facial oils don't travel well and often leak . Better packaging and maybe some travel sizes would be much appreciated . Otherwise keep up great work !”

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Posted 1 day ago

Hi there, Thank you so much for your thoughtful review and for your kind words about our products and ethos – it really does mean a lot to us. We’re also very grateful for your honest feedback regarding the facial oils and packaging when travelling. That’s really helpful for us to hear, and we’ll be sure to pass your suggestion about improved packaging and possible travel sizes along to our team. We’re so pleased you’re enjoying everything overall, and your support truly means a great deal to all of us at grüum. Thank you again for taking the time to share this with us. Team grüum

Posted 18 hours ago

“Very nice products. Will be happy to order again.”

Helpful Report

Posted 1 day ago

Hi there, Thank you so much for your lovely review! We’re delighted to hear you’re enjoying our products and would be happy to welcome you back anytime 🧡 Team grüum

Posted 19 hours ago

“Ordering was easy and I love the soap bar and sisal soap bag. Genius idea! Perhaps give sneak preview discount or offers to loyal customers”

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Posted 2 days ago

Gruum is rated 4.7 based on 24,970 reviews