Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 24,210 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 24,210 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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Gruum 5 star review on 4th December 2025

311

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great delivery Lovely smell Some for Christmas presents”

Helpful Report

Posted 15 hours ago

“Love the products recommended and quality at a great price.”

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Posted 16 hours ago

“Love this company. Lovely items, kind to people and the planet and fantastic customer service. Will definitely be ordering more!”

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Posted 18 hours ago

“Lovely stuff from gruum. Never had any problems with my orders. They have some really good offers too.”

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Posted 23 hours ago

“I have been trying out different Gruum products for a couple years now and with every new product I try, I am delighted! Hair care, face care and most recently the child range. The products are simple and effective. Thank you! Recommend to all my friends.”

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Posted 1 day ago

“I’m sure it would have been great but my orders 3 of them all postage paid never turned up. Great job”

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Posted 1 day ago

“Absolutely love these products. Face wash and soaps are amazing. Will defo be ordering again”

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Posted 1 day ago

“I was very pleased with my purchase from Gruum. It was the first order and I will definitely buy again.”

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Posted 1 day ago

“Love these products. So far I’ve tried everything from shampoo to reed diffusers and I’ve not been disappointed yet. I love their use of essential oils. Delivery has been super fast too and the lack of plastic waste is also a big bonus”

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Posted 1 day ago

“I love the self care kits and the amazing price”

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Posted 1 day ago

“Grüum is an exceptional company. I have used their products over a number of years and I love them. They are reasonably priced, natural and feel great. I also rate the whole company’s ethos. I recently had a reason to highlight an issue with the customer services team. They went beyond being supportive and addressed my concerns in a detailed email and very quickly resolved my concerns. The email was so well written, something that doesn’t seem to happen much these days. I think many companies could learn a lot from how grüum operate. I can’t recommend them highly enough.”

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Posted 1 day ago

“Great products all natural couldn't recommend enough..the Calming/Sleep pulse point roller and relaxing Lavender Spray really do work ...used by all the family.”

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Posted 1 day ago

“Ordered the relaxation set. Dissolved the skin melting sleep butter in the tub and was not expecting what happend next. When they said it was skin melting they weren't joking. Submerged myself in the bath and the solution was very harsh. The smell wasn't great at all. Was expecting a nice mellow lavender. Don't buy just use essential oils in the bath instead.”

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Posted 2 days ago

“I have always been concerned about personal hygiene products, for many reasons, environmental, sustainability, health etc. I tried quite before Grüum, but it just ticked all the boxes for me, it just works, lathers well, smells great and provides me with many choices/variations. I use grüum all the time because it gives me pleasure knowing I am not damaging the environment in any way. Unlike many of the processed items purchased in the supermarkets...”

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Posted 2 days ago

“Fantastic quality and service”

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Posted 2 days ago

“I'm enjoying experimenting with gruum products. The solid shampoos are lovely as is the face soap for oily skin. The advent calendar is a great way to try products and if there is anything that I don't personally use I can gift it.”

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Posted 2 days ago

“When I was first introduced to Gruum via my Senior Railcard, I was really intrigued, as I'd never really heard about their products. I have to say, I am delighted I have taken the opportunity to try out an array of their simply gorgeous range, from beautiful aromas for the home, to wonderful treats for skin, hair and body.I am currently using the Gruum facial serum, under eye treatment, and lip conditioner, they are all amazing! My skin feels totally hydrated and revitalised, the second I apply all the lovely ingredients they use on to my skin! I am excited to continue my journey with this wonderfully innovative company, hurrah for Gruum!”

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Posted 2 days ago

“Not good quality, very fake scents, unpleasant soap and just not a good buy.”

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Posted 2 days ago

“I love the packaging the ease of the body bars hair bars so easy and good for traveling thank you 🤩”

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Posted 2 days ago

“Had not tried this brand before but I am very impressed from the ease of ordering to the swift delivery in careful packaging and the gorgeous look and smell of each product. So pleased I had the opportunity to find Gruum.”

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Posted 2 days ago

Gruum is rated 4.7 based on 24,210 reviews