Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 24,177 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 24,177 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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Gruum 5 star review on 3rd December 2025

311

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Accessible website,easy to use,items well described ,prompt delivery and beautiful products .”

Helpful Report

Posted 1 hour ago

“Gorgeous natural products with simple packaging. I love the Peppermint Foot Cream - so soothing at the end of the day. The Land of Nod oil diffuser is brilliant too - small bottle but lasts ages with a heavenly scent.”

Helpful Report

Posted 3 hours ago

“Forgot about the product. No product or price is worth being constantly harassed by marketing emails. I understand this is standard practice, what isn't standard or potentially legal is to continue to receive them AFTER requesting to be unsubscribed from their marketing on 8 occasions.”

Helpful Report

Posted 4 hours ago

“Incredibile high quality brand. I've tried it once through an offer and now I do monthly/every other month purchases on gruum. The fact that most products have natural ingredients is so important to me, as I'm trying to be aware of what I put on my skin. Every product has been a great discovery, so always looking forward to test new ones. The body butter is fantastic and their perfumes are out of this world. So worth it!”

Helpful Report

Posted 4 hours ago

“I use gruum regularly, the products are excellent and I love the ethos of the company. The products work well, the packaging is excellent and the ingredients are less nasty than most! Highly recommend..”

Helpful Report

Posted 7 hours ago

“I've been a regular purchaser of Gruum's products for over a year now. The products are all natural and I've loved them all. I use the 'hair growth' shampoo all the time and have bought more products this christmas for family and friends. The site is easy to use and easy to order from. There are regular sales on. Thanks for all your hard work Gruum and a Merry Christmas to you all Happy Doncaster Customer”

Helpful Report

Posted 7 hours ago

“A great company, creating beautiful and most importantly, effective products. Cannot recommend the eira Nourishing face oil enough”

Helpful Report

Posted 12 hours ago

“Lovely cruelty free products”

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Posted 1 day ago

“Eco package and I think the products work completely well on my skin :)”

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Posted 1 day ago

“I love the little bottles as I can take them away with me and they smell amazing. The Nourishing face oil sinks in straight away and I love the lip conditioner. I keep it in my handbag now.”

Helpful Report

Posted 1 day ago

“I love the perfumes that gruum supplies but I’ve never tried their skincare and would love to in the future.”

Helpful Report

Posted 2 days ago

“Nice products as a treat but too expensive for me personally to make regular purchases.”

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Posted 2 days ago

“God products only draw back took a while to come but had email to let me know when it would arrive”

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Posted 2 days ago

“I am very pleased with the Magnesium triple tablets and have recommended them to others. I think they help me to have a better night's sleep.”

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Posted 2 days ago

“Great smelling products, love gruum products”

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Posted 2 days ago

“Good scents quite oily but last a long time x”

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Posted 2 days ago

“Love Gruum products. It started by my daughter buying me a sample gift set of face oils...I was addicted. I love the face oil, lip and under eye oils. The I explored other products and told my friends and sisters about it.. they are now also big fans.. sadly I had a problem with my delivery being delivered to the wrong address ... after some research by Gruum and me ... it had gone to the wrong address. Gruum customer service were excellent... I purchased the Advent Calender for my daughter and it was now sold out.. so I was really disappointed but they sorted it out and arranged a replacement.. excellent customer service but outstanding products..”

Helpful Report

Posted 2 days ago

“I'd never heard of gruum before and was introduced to it by an incentive from Railcard. I'm really pleased they did. The products I initially received were face oil, lip and under eye oil. I am delighted with all of them. It's early days to comment on long term use as I've only had them for 2 weeks. But what I can say is that they all feel wonderful on my skin and absorb into my skin very easily. I was impressed so much that I've bought more, just in time for Christmas. I love the fact that they're all completely natural and kind to our Earth. The package is no fuss but effective. The only reason that I've not made this a 5 star review is because I've only been using them for such a short time. However I feel in the future I may be back to give that extra star. Thanks.”

Helpful Report

Posted 2 days ago

“I've recently discovered this business, I must say, I'm impressed! The products look really cool, work really well, and are friendly for borh animals and they our planet 😊 as well as being affordable. They are also really friendly to humans and easy to communicate with. After my initial order I went back for presents . If you haven't tried them yet do!”

Helpful Report

Posted 2 days ago

“I like the eye and face serum”

Helpful Report

Posted 2 days ago

Gruum is rated 4.7 based on 24,177 reviews