Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 24,207 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 24,207 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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Gruum 5 star review on 3rd December 2025

311

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very nice product”

Helpful Report

Posted 4 hours ago

“I have been trying out different Gruum products for a couple years now and with every new product I try, I am delighted! Hair care, face care and most recently the child range. The products are simple and effective. Thank you! Recommend to all my friends.”

Helpful Report

Posted 10 hours ago

“I’m sure it would have been great but my orders 3 of them all postage paid never turned up. Great job”

Helpful Report

Posted 10 hours ago

“Absolutely love these products. Face wash and soaps are amazing. Will defo be ordering again”

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Posted 14 hours ago

“I was very pleased with my purchase from Gruum. It was the first order and I will definitely buy again.”

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Posted 15 hours ago

“Love these products. So far I’ve tried everything from shampoo to reed diffusers and I’ve not been disappointed yet. I love their use of essential oils. Delivery has been super fast too and the lack of plastic waste is also a big bonus”

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Posted 16 hours ago

“I love the self care kits and the amazing price”

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Posted 18 hours ago

“Grüum is an exceptional company. I have used their products over a number of years and I love them. They are reasonably priced, natural and feel great. I also rate the whole company’s ethos. I recently had a reason to highlight an issue with the customer services team. They went beyond being supportive and addressed my concerns in a detailed email and very quickly resolved my concerns. The email was so well written, something that doesn’t seem to happen much these days. I think many companies could learn a lot from how grüum operate. I can’t recommend them highly enough.”

Helpful Report

Posted 22 hours ago

“Great products all natural couldn't recommend enough..the Calming/Sleep pulse point roller and relaxing Lavender Spray really do work ...used by all the family.”

Helpful Report

Posted 1 day ago

“Ordered the relaxation set. Dissolved the skin melting sleep butter in the tub and was not expecting what happend next. When they said it was skin melting they weren't joking. Submerged myself in the bath and the solution was very harsh. The smell wasn't great at all. Was expecting a nice mellow lavender. Don't buy just use essential oils in the bath instead.”

Helpful Report

Posted 1 day ago

“I have always been concerned about personal hygiene products, for many reasons, environmental, sustainability, health etc. I tried quite before Grüum, but it just ticked all the boxes for me, it just works, lathers well, smells great and provides me with many choices/variations. I use grüum all the time because it gives me pleasure knowing I am not damaging the environment in any way. Unlike many of the processed items purchased in the supermarkets...”

Helpful Report

Posted 1 day ago

“Fantastic quality and service”

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Posted 1 day ago

“I'm enjoying experimenting with gruum products. The solid shampoos are lovely as is the face soap for oily skin. The advent calendar is a great way to try products and if there is anything that I don't personally use I can gift it.”

Helpful Report

Posted 1 day ago

“When I was first introduced to Gruum via my Senior Railcard, I was really intrigued, as I'd never really heard about their products. I have to say, I am delighted I have taken the opportunity to try out an array of their simply gorgeous range, from beautiful aromas for the home, to wonderful treats for skin, hair and body.I am currently using the Gruum facial serum, under eye treatment, and lip conditioner, they are all amazing! My skin feels totally hydrated and revitalised, the second I apply all the lovely ingredients they use on to my skin! I am excited to continue my journey with this wonderfully innovative company, hurrah for Gruum!”

Helpful Report

Posted 1 day ago

“Not good quality, very fake scents, unpleasant soap and just not a good buy.”

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Posted 1 day ago

“I love the packaging the ease of the body bars hair bars so easy and good for traveling thank you 🤩”

Helpful Report

Posted 1 day ago

“Had not tried this brand before but I am very impressed from the ease of ordering to the swift delivery in careful packaging and the gorgeous look and smell of each product. So pleased I had the opportunity to find Gruum.”

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Posted 1 day ago

“I love the ethos of the company and always want to try and shop independent! I bought one of their hand and nail sets for my friend for her Birthday and she loved it! The communication from purchase to receiving the order was excellent. I was made aware that the delivery may be longer due to them experiencing a busy period but it arrived quickly. Very happy customer! I would definitely recommend and will be purchasing more lovely, eco-friendly products in the future 😁”

Helpful Report

Posted 1 day ago

“Excellent service and amazing quality products. I love gruum and use their products most days for skin and hair. It is refreshing to find a business that prioritises clean ingredients and sustainability. gruum for the win!”

Helpful Report

Posted 1 day ago

“The products feel amazing. I was hesitant about an oil on my face but it feels like a soft silk water sinking into my skin, and you only need a tiny amount.”

Helpful Report

Posted 2 days ago

Gruum is rated 4.7 based on 24,207 reviews