Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 24,149 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 24,149 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

Visit Website

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Gruum 5 star review on 28th November 2025

310

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very poor customer service and website.”

Helpful Report

Posted 6 hours ago

“I am a huge fan of Gruum and I've loved every one of the (many) products that I've tried so far. Packaging, scents, range of products - I love all of it! Thank you”

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Posted 6 hours ago

“Guum is Great! Not only do I order items for myself, but also my husband, friends and family members of all ages. There's something for everyone and great to give as gifts that are ethical and sustainable. The website is informative and easy to use and orders always arrive quickly.”

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Posted 7 hours ago

“Pleased with variety and quality of items in my order, particularly liked the room spray and spicy maranta candle”

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Posted 8 hours ago

“Excellent products, well packed and delivered with care. I buy these products for my 28 year old son who is very quick to tell me when he is running out!”

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Posted 8 hours ago

“I didnt want to leave feedback, but been invited by unwanted email, so then I was waiting over month for my order what is completely unreasonable time for such little 3x11ml bottles. No chance to have another order ever with them.”

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Posted 8 hours ago

“love this business! the packaging is amazing and the product lasts soo long!”

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Posted 9 hours ago

“The products I received are really good but they don’t stay for long”

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Posted 9 hours ago

“Products are nice but the marketing emails are hideous- I’ve tried several times to unsubscribe and ended up having to email to then still be emailed for reviews. Maybe this will finally remove my email from their systems?!”

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Posted 9 hours ago

“Amazong products, we love the 3 we received and if you ever wanted to trial others please feel free to send us some samples to try. Many thanks Jack”

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Posted 10 hours ago

“Loved the set of perfumes I got, easy to use the website, they came within a good time and were packaged well, what more can you ask for ?, will order again.”

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Posted 10 hours ago

“I had a wonderful time from ordering to using the products. I ordered 3 bar soaps 40g (Shampoo,Body and Face) along with autumn fragrance collection. I am thoroughly impressed by the quality of both the bats and the roll on fragrance to such an extent that I will be soon placing another order for 95g bars”

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Posted 15 hours ago

“Great deal - easy ordering & application of discounts/offers - speedy delivery - happy customer”

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Posted 22 hours ago

“Have ordered from Gruum since they first started up. My last order was despatched very quickly and well packaged and as items were in the sale even better value”

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Posted 1 day ago

“Purifying facial soap will stop a period breakout in 3 days use, all other products I've tried have been environmentally friendly to the point where there's no waste I cannot recycle. 10/10”

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Posted 1 day ago

“My daughter my granddaughter my grandson and I all use these products. My daughter and I love the prickly pear face oil so does my granddaughter along with the shampoo bars. My grandson loves the face wash. Great product 👍”

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Posted 1 day ago

“Hi. I am so glad to discover Gruum !!! Absolutely love it. For my skin is very difficult to find moisturising or any creams. But Gruum nuroshing face oil just a magic !! Firstly it's not a greasy at all, my skin love it and I got so many compliments from a friends that my skin is glowing! Now I bought even more of this oil for Christmas to my friends . Also eye roll brilliant too. And home spray ,omg it's just like perfume , absolutely love it! Shame it's small size. For now it's my favourite brand for sure ! Thank you very much! ❤️”

Helpful Report

Posted 1 day ago

“Absolutely my favorite company, products are great and packaged well. I use everything from shampoo, youth serum, make up remover, pillow spray and room defuser, plus more. I have been using this brand for quite a few years now and always order a monthly treat, I love their mission and now have the whole family hooked! 100% recommend!”

Helpful Report

Posted 1 day ago

“An excellent selection of planet friendly products at great prices. Have ordered a number of items from Gruum now and have been really pleased with all of them, from skin care and body wash to candles and wax melts. Natural ingredients and beautiful fragrances. Easy to order online and delivered promptly and securely. What's not to like?”

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Posted 1 day ago

“I have loved all the hair and face products I have ordered. All very nice and well packaged and excellent sizes for taking travelling”

Helpful Report

Posted 1 day ago

Gruum is rated 4.7 based on 24,149 reviews