Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 24,188 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 24,188 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

Visit Website

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Gruum 5 star review on 3rd December 2025

311

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The products feel amazing. I was hesitant about an oil on my face but it feels like a soft silk water sinking into my skin, and you only need a tiny amount.”

Helpful Report

Posted 1 hour ago

“I am starting to wear under eye brightening serum .. so far seems good and I have not found any side effects on my skin.. my skin is quite dry and dehydrated.”

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Posted 2 hours ago

“I’ve started to really like these products. At first I wasn’t sure as they’re not artificially perfumed and the packaging is simple and basic. But this makes them (possibly) one of the most environmentally-friendly beauty brand available. Their body wash and body butter bars and particularly nice and their facial serum is as good as any I’ve tried-I use it on my (dryish) hair too.”

Helpful Report

Posted 5 hours ago

“Received a free box to try products and also ordered a serum to try. All products came well packaged with no breakages. I love that it's glass rather than plastic bottles - they feel sturdy and high quality. Not been using for long enough to see any results, but the serum feels lovely on the skin and absorbs well. Great for gifting!”

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Posted 5 hours ago

“I have tried the products for two/three weeks. So far, they seem to be good with no side effects/reactions.”

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Posted 6 hours ago

“I started using Gruum because I have very thin, fine hair and was not satisfied with the results of bottled shampoo. I love the Gruum shampoos I have purchased. They are easy to use, last me a long time, even used daily. My hair has never been in such good condition. I like the fact that I am not using so much plastic. I feel I am doing something towards protecting the environment. The ordering process is straightforward and delivery is fast. I would definitely recommend Gruum to anyone looking for a quality product that delivers great results and value for money.”

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Posted 6 hours ago

“Excellent products in handy sizes”

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Posted 8 hours ago

“I am using and like their different products and no bad side effects. I like their hair anti hit spray, bar soap, serum, lip conditioner and eye roller serum. Thank you”

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Posted 8 hours ago

“Lovely website, products and ethos. I think I have ordered about four times now and love all of the products. A pregnancy or new Mum bundle would be a good addition.”

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Posted 9 hours ago

“The products I have ordered from Gruum have all been lovely. Something I have noticed is the length of time from placing the order to actually receiving the items is long, when paying for postage I expect the delivery time to be a bit quicker. It would also be great if refills could be bought for the diffusers instead of always having to buy the full product.”

Helpful Report

Posted 9 hours ago

“I first ordered the face and lip care set. I hadn’t heard of Gruum before but I found a deal via the sun where you just pay for postage so thought I’d give it a try. I liked the fact there were natural ingredients and kinder to skin. The serum feels very lightweight but my skin feels soft after using and it absorbs quickly. I initially thought the under eye roller treatment seemed a bit oily but this also absorbed very quickly and leaves my eyes feeling softer. The lip oil feels nice but haven’t used it enough to comment on yet. I’ve since ordered a hair care set and am looking forward to testing that out. So far quite impressed over all and will possibly order more if in the future if I like the hair set.”

Helpful Report

Posted 9 hours ago

“Accessible website,easy to use,items well described ,prompt delivery and beautiful products .”

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Posted 1 day ago

“Gorgeous natural products with simple packaging. I love the Peppermint Foot Cream - so soothing at the end of the day. The Land of Nod oil diffuser is brilliant too - small bottle but lasts ages with a heavenly scent.”

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Posted 1 day ago

“Forgot about the product. No product or price is worth being constantly harassed by marketing emails. I understand this is standard practice, what isn't standard or potentially legal is to continue to receive them AFTER requesting to be unsubscribed from their marketing on 8 occasions.”

Helpful Report

Posted 1 day ago

Hi there, Thank you for sharing this with us. We truly appreciate you letting us know, and we’re committed to making sure your experience feels smooth and respectful. We’ve reached out privately to sort this out and ensure everything is updated exactly as you’d like. If there’s ever anything more we can do for you, we’re always here to help. Warm regards, Andrea – team grüum

Posted 9 hours ago

“Incredibile high quality brand. I've tried it once through an offer and now I do monthly/every other month purchases on gruum. The fact that most products have natural ingredients is so important to me, as I'm trying to be aware of what I put on my skin. Every product has been a great discovery, so always looking forward to test new ones. The body butter is fantastic and their perfumes are out of this world. So worth it!”

Helpful Report

Posted 1 day ago

“I use gruum regularly, the products are excellent and I love the ethos of the company. The products work well, the packaging is excellent and the ingredients are less nasty than most! Highly recommend..”

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Posted 1 day ago

“I've been a regular purchaser of Gruum's products for over a year now. The products are all natural and I've loved them all. I use the 'hair growth' shampoo all the time and have bought more products this christmas for family and friends. The site is easy to use and easy to order from. There are regular sales on. Thanks for all your hard work Gruum and a Merry Christmas to you all Happy Doncaster Customer”

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Posted 1 day ago

“A great company, creating beautiful and most importantly, effective products. Cannot recommend the eira Nourishing face oil enough”

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Posted 1 day ago

“Lovely cruelty free products”

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Posted 2 days ago

“Eco package and I think the products work completely well on my skin :)”

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Posted 2 days ago

Gruum is rated 4.7 based on 24,188 reviews