Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 24,137 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 24,137 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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Gruum 5 star review on 28th November 2025

310

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have ordered from Gruum since they first started up. My last order was despatched very quickly and well packaged and as items were in the sale even better value”

Helpful Report

Posted 8 minutes ago

“Purifying facial soap will stop a period breakout in 3 days use, all other products I've tried have been environmentally friendly to the point where there's no waste I cannot recycle. 10/10”

Helpful Report

Posted 1 hour ago

“The products smell devine. I ve not used them as they are a Christmas gift. I look forward to hearing what the recipient thinks of them.”

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Posted 2 hours ago

“My daughter my granddaughter my grandson and I all use these products. My daughter and I love the prickly pear face oil so does my granddaughter along with the shampoo bars. My grandson loves the face wash. Great product 👍”

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Posted 3 hours ago

“Hi. I am so glad to discover Gruum !!! Absolutely love it. For my skin is very difficult to find moisturising or any creams. But Gruum nuroshing face oil just a magic !! Firstly it's not a greasy at all, my skin love it and I got so many compliments from a friends that my skin is glowing! Now I bought even more of this oil for Christmas to my friends . Also eye roll brilliant too. And home spray ,omg it's just like perfume , absolutely love it! Shame it's small size. For now it's my favourite brand for sure ! Thank you very much! ❤️”

Helpful Report

Posted 3 hours ago

“Absolutely my favorite company, products are great and packaged well. I use everything from shampoo, youth serum, make up remover, pillow spray and room defuser, plus more. I have been using this brand for quite a few years now and always order a monthly treat, I love their mission and now have the whole family hooked! 100% recommend!”

Helpful Report

Posted 5 hours ago

“An excellent selection of planet friendly products at great prices. Have ordered a number of items from Gruum now and have been really pleased with all of them, from skin care and body wash to candles and wax melts. Natural ingredients and beautiful fragrances. Easy to order online and delivered promptly and securely. What's not to like?”

Helpful Report

Posted 7 hours ago

“I have loved all the hair and face products I have ordered. All very nice and well packaged and excellent sizes for taking travelling”

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Posted 8 hours ago

“I am thoroughly enjoying my gruum products the shower bar is so easy to use. For anyone wanting to protect the environment but still have top quality products this is the company to use.”

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Posted 10 hours ago

“Overall I am very pleased and satisfied with gruum as I believe they’re products are very good reliable and affordable and am very impressed with the email I was sent about my order 10/10”

Helpful Report

Posted 23 hours ago

“The skin oil has left my face feeling so soft and hydrated! There's a visible difference after only a few uses!”

Helpful Report

Posted 1 day ago

“I have received a few orders, one being free from McDonald’s which to be completely honest I didn’t think I would get and one I just had to pay delivery (again thought I wouldn’t get it) got them both within weeks of ordering. Packaging is nice and thick plus goes through the letterbox no problem and the products themselves are great for my sensitive skin (I have psoriasis so always patch test first)”

Helpful Report

Posted 1 day ago

“Although I've not tried the product (it's a Christmas gift my daughter asked for) the Gruum ordering, delivery and commination process was faultless. If she gets on with the shaving kit, we'll be reordering as well as looking at other Gruum products.”

Helpful Report

Posted 1 day ago

“Great products, good quality. I would only like different colours of tins to be available in shop.”

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Posted 2 days ago

“Lovely pure high quality products. Delivered quickly and safely packaged”

Helpful Report

Posted 2 days ago

“I’ve used the shampoo/body wash bars as well as the candles/wax melts. I love the products and fragrances. The fragrance from the candles/wax melts travels around the whole house and the bars don’t upset my sensitive skin or cause my eczema to flair up. In addition to the environmentally friendly aspect, I also love the sustainability of the products which last really well.”

Helpful Report

Posted 2 days ago

“Love the SPF! Doesn't agrovate my acne-prone skin and leaves my skin feeling super hydrated and glowy.”

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Posted 2 days ago

“I have ordered shampoo abd condition they last longer the bought shampoo and condioner and recently I tried the mystery bundle which was great with many products. I would recommend tgen”

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Posted 2 days ago

“This was supposed to be a free gift with my order i believe but it never actually arrived”

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Posted 2 days ago

Hi there, Thank you for your feedback, I'm sorry to hear that. Our team has reached out to you privately to make this right and ensure you receive your order. Warm regards, Andrea – team grüum

Posted 1 day ago

“Very good and money worth products……”

Helpful Report

Posted 2 days ago

Gruum is rated 4.7 based on 24,137 reviews