Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 25,426 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 25,426 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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Julia Whitwam

Una Griffiths

Barbara Ritchie

Mrs Deborah Parish

Gruum 5 star review on 7th February 2026

Oluwabusayo Oluwafunke Oyebode

318

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I like their shampoo bars. No plastic packaging and a good product.”

Helpful Report

Posted 1 month ago

Hi there, Thank you! We're so glad you’re loving the shampoo bars — the no‑plastic packaging and great results are exactly what we aim for. Warm regards, Mikaela – Team grüum

Posted 1 month ago

“Arrived very quickly, order was packaged nicely. Only used one of the products so far but instructions easy to understand and pretty soft on my skin!”

Helpful Report

Posted 3 hours ago

“I love everything Grüum! Over the years I think I’ve bought pretty much all of their amazing products, either as perfect gifts for friends & family, or as treats for myself. The smells are gorgeous, the packaging perfectly simple and attractive, and the prices a bargain. Hard to choose my favourites…but probably the dry body oil (fab), the little bath bomb bundles, the candles…oh, and the Sleep bundle which i just bought, is amazing. I keep room sprays in the living room & bathroom - discreet but do the job beautifully! - and the little soaps everywhere, including when I travel (when all the grüum products are perfect)! I also just bought the full range of roll-on perfumes which I’ll give as presents (though I’ll keep some back for myself, obvs!)”

Helpful Report

Posted 17 hours ago

“So impressed with all the products I purchased.”

Helpful Report

Posted 17 hours ago

“Good products Good company 👍”

Helpful Report

Posted 23 hours ago

“I have bought a few products an have found them to be a mixed bag in terms of how good they are for you. Several products scored low on the Yuka app in terms of the ingredients. I was surprised by this and it went against the way the products are marketed. I get the impression that the intention to offer natural and healthy products was there at the outset of Gruum but for whatever reason some products have become diluted with some nasties.”

Helpful Report

Posted 1 day ago

“Great products, easy to order, lots of special offers and customer service responds quickly to queries. Good package and promp delivery.”

Helpful Report

Posted 1 day ago

“Love Gruum. Been really happy with every purchase I've made. Everything smells amazing. Just tried the deodorant bars and love them. Will definitely be buying more of your products in the future. My husband buys all the hair and body bars too 🥰😍”

Helpful Report

Posted 1 day ago

“Can buy a range of products with no plastic but that are also great. I have given some to friends who also like them. Don't buy anywhere else now. If Gruum have it then they are first and therefore usually the only choice now”

Helpful Report

Posted 1 day ago

“The products were well packaged. Lovely scent.”

Helpful Report

Posted 1 day ago

“Ordering and delivery straightforward. Goods ordered for my granddaughter who loves your products”

Helpful Report

Posted 1 day ago

“Easy to order, don't use scented stuff due to ILO.”

Helpful Report

Posted 1 day ago

“I love Gruum products”

Helpful Report

Posted 1 day ago

Hi there, Thanks so much for the 5 stars! Great to hear you love our products. Warm regards Mikaela – Team grüum

Posted 1 day ago

“Really happy with these skincare products. They feel great on my skin, absorb nicely, and I’ve definitely noticed my skin looks smoother and more hydrated. No irritation at all, which is a big plus for me. I’ve been using them daily and they’ve quickly become staples in my routine. Would definitely buy again!”

Helpful Report

Posted 2 days ago

Hi Iain, thanks so much for sharing this. We’re really happy to hear the products have become part of your daily routine. It means a lot to know they’ve worked so well for you 💚 Warm regards, Mikaela – Team grüum

Posted 1 day ago

“My best girlfriend introduced me to gruum products and I’ve not used anything else since ! Recently I sent a mix of shampoo bars and conditioner to my 95 year old uncle who lives in Scotland . He has a full head of silver hair and asked me for advice as he couldn’t find suitable products . He was very complimentary about the results after being a little hesitant at first!”

Helpful Report

Posted 2 days ago

Hi Georgie, thank you so much for sharing this lovely story with us. We’re delighted to hear grüum has become such a firm favourite for you, and it’s great to know the bars worked so well for your uncle too. That really means a lot 💚 Warm regards, Mikaela – Team grüum

Posted 1 day ago

“All the products I have ordered from Gruum have been of excellent quality, work at least as well as expected and smell totally wonderful. All my orders have had a quick turnaround and been delivered within a week. Some of my orders have been ordered as gifts and have been thoroughly admired and appreciated by the recipient.”

Helpful Report

Posted 2 days ago

Hi Lorraine, thank you so much for your lovely feedback. We’re really pleased to hear you’ve consistently had great experiences with us, that truly means a lot 💚 Warm regards, Mikaela – Team grüum

Posted 1 day ago

“I use a variety of products and all are of high quality, and effective in making my skin feel and look great. I have used countless brands, but with Gruum, my skin has never been more hydrated and plump. Add in the natural origin formulas, and it's a win. Gruum, you have a lifelong customer. Thank you.”

Helpful Report

Posted 2 days ago

Hi Jenna, thank you so much for this very kind feedback. We’re truly delighted to hear how well the products have worked for you, and knowing they’ve made such a difference to your skin means the world to us. Your support really does mean everything 💚 Warm regards, Mikaela – Team grüum

Posted 1 day ago

“ethical products, attractive pricing, sleep range is effective as is the sun range”

Helpful Report

Posted 2 days ago

Hi Joanne, Thanks for the great review! We are so pleased to hear that you are enjoying our products. Warm regards Mikaela – Team grüum

Posted 1 day ago

“Lovely products , the skincare is effective and I recently got some room sprays and Reed diffusers which smell amazing !”

Helpful Report

Posted 2 days ago

Hi Carly, thanks so much for sharing this lovely feedback. We’re really pleased to hear you’re enjoying the skincare and that the room sprays and reed diffusers have been such a hit too 💚 Warm regards, Mikaela – Team grüum

Posted 1 day ago

“I really like the shampoos and conditioner bars.”

Helpful Report

Posted 2 days ago

Hi Helen, thanks so much for sharing this! We’re really glad to hear you’re enjoying the bars and appreciate you taking the time to leave a review. Warm regards Mikaela – Team grüum

Posted 1 day ago

“I recently received a selection of products from grüum and have been really impressed. Everything arrived quickly, well‑packaged, and felt thoughtfully put together. The quality of the products is excellent — gentle on the skin, nicely scented without being overpowering, and they feel like great value for money. It’s clear a lot of care goes into both the formulas and the presentation. Overall, a really positive experience and I’d happily recommend grüum to others.”

Helpful Report

Posted 2 days ago

Hi Karen, thanks so much for sharing this with us and for the 5 stars! We’re really pleased to hear you’ve been impressed with your overall experience, and we truly appreciate the recommendation 💚 Warm regards Mikaela – Team grüum

Posted 1 day ago

Gruum is rated 4.7 based on 25,426 reviews