Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 26,368 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 26,368 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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326

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I like their shampoo bars. No plastic packaging and a good product.”

Helpful Report

Posted 4 months ago

Hi there, Thank you! We're so glad you’re loving the shampoo bars — the no‑plastic packaging and great results are exactly what we aim for. Warm regards, Mikaela – Team grüum

Posted 4 months ago

“Soothing face gel, post shave balm, Gentle face wash,under eye roll on treatment, and the razor and blades are simply incredible. By far the best I've ever bought Makes you feel brand new .Great value for money ! I can't wait to try more products . Thank you so much !”

Helpful Report

Posted 3 hours ago

Hi David, Thank you so much for your lovely review and for supporting grüum — it truly means a lot to us. 🧡 Kind regards, Team grüum

Posted 2 hours ago

“I am loosing every month 35 GBP since I ordered your product I am not able to cancel something called beer club kindly cancel any activity if guys are found or detecting my money for no reason”

Helpful Report

Posted 20 hours ago

Hi Vishnu, Thank you for bringing this to our attention, and we're very sorry to hear about your concerns. We're unable to locate or cancel subscriptions based on a review, but we'd be more than happy to investigate this for you. Please contact our Customer Support team at support@gruum.com with the email address used to place your order, and we'll look into the charges as soon as possible. If the payments you're referring to are not related to a grüum subscription, we'll also help clarify what they may be. We look forward to resolving this for you as quickly as possible. Kind regards, Team grüum

Posted 3 hours ago

“Got these as a freebee with another order on another site (MyProtein) and it's always nice to get them through the post as they are quality products.”

Helpful Report

Posted 1 day ago

Hi Graeme, Thank you so much for your lovely review and for supporting grüum — it truly means a lot to us. 🧡 Kind regards, Team grüum

Posted 2 hours ago

“Got the kit for my husband, He seems very impressed by it, really likes the roll on fragrance too”

Helpful Report

Posted 1 day ago

Hi Mandy, We really appreciate you taking the time to leave this review — it truly means a lot to us! 🧡 Kind regards, Team grüum

Posted 3 hours ago

“1st class service. Easy to order. Packed well fitted through letterbox. Good products smell amazing”

Helpful Report

Posted 1 day ago

Hi, Thanks so much for taking the time to leave a review! We’re delighted to hear you found our service easy to use and your order arrived well packaged and conveniently through the letterbox. It’s great to know you’re enjoying the products and their scents. Thanks for your support! Warm Regards, Andrea - team grüum

Posted 1 day ago

“Fantastic products! Very easy to order online and delivery was very quick. Reasonably priced and great offers at times.”

Helpful Report

Posted 1 day ago

Hi Nichola, Thanks so much for taking the time to leave a review! We’re delighted to hear you’re enjoying your grüum products and that you found ordering easy and delivery quick. It’s great to know you appreciate our pricing and offers too. Thanks for your support, and we hope you continue to enjoy your favourites! Warm Regards, Andrea - team grüum

Posted 1 day ago

“Saw an offer on Money Saving Expert, so ordered it. Easy to order and arrived quickly and very pleased with products.”

Helpful Report

Posted 1 day ago

Hi Simon, Thanks for taking the time to leave a review! We’re delighted to hear you found the ordering process easy, your delivery arrived quickly, and that you’re pleased with your grüum products. We really appreciate your support and hope you continue to enjoy your favourites from our range. Warm Regards, Andrea - team grüüm

Posted 1 day ago

“I have had several products from Gruum. The simplicity yet quality and results are outstanding. The room sprays smell like expensive hotels and the shampoo bars are hassle free perfection. I feel im getting a treat rather than a necessity when the products arrive. Looking forward to discovering more favourites 😍”

Helpful Report

Posted 1 day ago

Hi Alison, Thanks so much for taking the time to leave such a lovely review! We’re delighted to hear you’re enjoying your grüum products and that you love the simplicity, quality, and results they provide. It’s wonderful to hear that our room sprays and shampoo bars have become favourites, and we love that using our products feels like a little treat rather than just part of your routine. We hope you enjoy discovering even more grüum favourites! Warm Regards, Andrea - team grüum

Posted 1 day ago

“The face balm bar is great but it’s a bit grainy so feels a little rough on the skin, the face sun cream feels nice and light, the lip roller is also great but looks very white. Would be an idea to make it more see through like a lip oil”

Helpful Report

Posted 1 day ago

Hi Jasmine, Thanks for taking the time to leave a review! We’re pleased to hear you’re enjoying the face balm bar, face sun cream, and lip roller. For the lip SPF, applying a smaller amount can help reduce the white appearance, as a little goes a long way with this product. We appreciate your feedback on the texture and will pass your comments on to our product team. Warm Regards, Andrea - team grüum

Posted 1 day ago

“I buy from Gruum for presents for my daughter who loves it. I have just wrapped an order for my son-in-law's birthday. It is easy to order and you are kept up to date with an order.”

Helpful Report

Posted 2 days ago

Hi, Thanks so much for taking the time to leave a review! We’re delighted to hear you choose grüum for gifts and that your daughter loves our products. It’s wonderful to know you find ordering easy and appreciate the updates throughout the process. We hope your son-in-law enjoys his birthday gift too! Warm Regards, Andrea - team grüum

Posted 1 day ago

“I bought your 4 travel fragrances for my daughter to take on her trips she loves all of them thank you awesome and quick delivery”

Helpful Report

Posted 2 days ago

Hi Paula, Thanks so much for taking the time to leave a review! We’re delighted to hear your daughter is loving the doft Seasonal Roll-on Fragrance Set and that they’re perfect for taking on her trips. It’s great to hear you were happy with the quick delivery too. Thanks for your support! Warm Regards, Andrea - team grüum

Posted 1 day ago

“Great shave gel and razor.”

Helpful Report

Posted 2 days ago

Hi Nicola, Thank you so much for your 5 star review, you've made our day! Ana grüum Team

Posted 2 days ago

“Products are always of the highest quality, delivery good and communication excellent. We use the conditioner and shampoo, the shampoo leathers well, which we have found isn't the case with some other Eco brands. Hair always feels lovely and not greasy at all.”

Helpful Report

Posted 2 days ago

Hi Julie, Thanks for your amazing feedback! We really appreciate your support and hope you continue to love it! Ana grüum Team

Posted 2 days ago

“I have quite sensitive skin so finding a sun cream that not just works but can sit underneath my makeup was perfect. The lip oil smells wonderful as well.”

Helpful Report

Posted 2 days ago

Hi Georgia, That's awesome, thank you for sharing your experience. We appreciate your support! Ana grüum Team

Posted 2 days ago

“Never received the free sample but I was charged £4.99 for postage.”

Helpful Report

Posted 2 days ago

Hi, Thanks for taking the time to leave a review. I can see you’re already in touch with a member of our support team, who will be able to look into this for you and help resolve the issue. Thanks for your patience while we get this sorted. Warm Regards, Andrea - team grüum

Posted 1 day ago

“i haven’t ordered anything thanks so not impressed”

Helpful Report

Posted 3 days ago

“Hello I love these products Pricing in offers weir one offer went from £12 to £19 overnight?!”

Helpful Report

Posted 3 days ago

Hi Colin, We appreciate your positive feedback, thank you for your support! Ana grüum Team

Posted 2 days ago

“Great products, always arrive super quick too!”

Helpful Report

Posted 3 days ago

Hi there, Thanks so much for your feedback! We’re thrilled you’re happy with your purchase. Ana grüum Team

Posted 2 days ago

“This is amazing service a bit later than expected but it’s a must buy”

Helpful Report

Posted 3 days ago

Hi there, Thanks so much for your feedback! We’re thrilled you’re happy with your purchase. Ana grüum Team

Posted 2 days ago

“The shaving products were excellent. Everything you need for being well groomed. The ordering process was simple and there is a huge selection to choose from. Very impressed.”

Helpful Report

Posted 3 days ago

Hi there, That's awesome, thank you for sharing your experience. We appreciate your support! Ana grüum Team

Posted 2 days ago

Gruum is rated 4.7 based on 26,368 reviews