Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 24,908 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 24,908 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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Donna Souter

Gruum 5 star review on 7th February 2026

Oluwabusayo Oluwafunke Oyebode

Gruum 5 star review on 4th December 2025

313

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I'm a new grüum customer and absolutely adore all of the products I've purchased so far (quite a lot!). From prickly pear oil for my skin, to natural deodorant, room mist, scented candles... Everything is natural and great quality. Delivery is quick, and the packaging looks lovely and is very sturdy. Lots of online promotions are a huge bonus as you always get more for your money. I'd highly recommend grüum and their products. Top notch all round! 👌🏻 Thank you 😊”

Helpful Report

Posted 9 hours ago

“Melts I didn’t use, diffuser seemed to stop working half-way despite flipping sticks and deodorising spray seemed fairly standard.”

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Posted 12 hours ago

“Love the products and the company ethos. Only niggle is that some of the products eg facial oils don't travel well and often leak . Better packaging and maybe some travel sizes would be much appreciated . Otherwise keep up great work !”

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Posted 17 hours ago

“Very nice products. Will be happy to order again.”

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Posted 20 hours ago

“Ordering was easy and I love the soap bar and sisal soap bag. Genius idea! Perhaps give sneak preview discount or offers to loyal customers”

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Posted 1 day ago

“Lovely products. Soaps are my favourite. And when I gifted some of them, my friends loved them too.”

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Posted 1 day ago

“Lush cream best I’ve used”

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Posted 1 day ago

“Lovely way to try products. Helpful to try special offers. Thank you .”

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Posted 2 days ago

“Good products, not a lot in bottles so a bit pricy and postage? But at least it arrives.”

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Posted 2 days ago

“Lovely products, really easy to order.”

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Posted 2 days ago

“Excellent products which are fresh, natural and ecofriendly. Excellent customer service who are always happy to respond to queries and assist.”

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Posted 2 days ago

“The serum made my skin feel moisturized but not greasy. The sell was nice but could be stronger.”

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Posted 2 days ago

“No problems in ordering online and the products are good value for money.”

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Posted 2 days ago

“Excellent products and prompt dispatch and delivery. Some very good bargainx to be had in the sales and special promotions. Often buy special offer items ax presents for family and friends.”

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Posted 2 days ago

“I love the smells are how nice they make you feel ! I will definitely will be reordering”

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Posted 2 days ago

“Yes I had a good ordering experience recently and I was pleased with the items recieved”

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Posted 2 days ago

“Excellent products excellent service”

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Posted 2 days ago

“Quick easy ordering”

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Posted 2 days ago

“Really great products at a competitive price. Would definitley recommend.”

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Posted 2 days ago

“Really impressed with the Gruum products, have got a lip oil, moisturiser and a scented roll on which smells lovely. Would definitely recommend trying their products.”

Helpful Report

Posted 2 days ago

Gruum is rated 4.7 based on 24,908 reviews