Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 24,485 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 24,485 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

Visit Website

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Gruum 5 star review on 4th December 2025

311

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love Gruum products! The products are gentle and effective and are now part of my teenage son's regime. His skin is quickly soothed and any spots diminished using the gentle cleansing lotion and the spot treatment. So much so, that I have shared a link to your site with lots of his friends!”

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Posted 1 week ago

“I originally found out about gruum from glossy box. I love how it’s different from standard items and they always feel great to use.”

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Posted 1 week ago

“It’s very easy to send an order and it doesn’t take long for the items to arrive. I’m very pleased with the things I receive.”

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Posted 1 week ago

“You got me at sustainable and better for the planet ... keep on doing what you're doing. ( maybe you could add a "luxury" section - same products but nicer packaging- just charge more..." I know this might sound mad but I would use your products but I might not give them as gifts to certain of.my friends.”

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Posted 1 week ago

“Ordered the advent calendar for my partner. Wide range of gifts inside. Great gift.”

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Posted 1 week ago

“I've been using Gruum products for a while now, soaps, shampoo and conditioner bars and face creams and serums, I love them all, hair has never been so thick and healthy and skin looks and feels great. I got the xmas calendar this year too which I have loved it has opened my eyes to some products I would never have bought before but will again. And on top of that I feel like I'm doing something good by using there products. I will not go back to gel wash and shampoos in plastic bottles. Definitely a gruum convert for life.”

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Posted 1 week ago

“I just love this company. The ethics, the lack of plastic and the amazing products. Beautiful scents and natural packaging. I highly recommend gruum.”

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Posted 1 week ago

“every thing was great except the inteetational shipping, took way over 15 days. and hearing back from costumer sevice about it also took a long time”

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Posted 1 week ago

Hi there, Thank you for taking the time to share your feedback. We’re really pleased to hear that everything else about your order was great. International delivery times can sometimes vary depending on local carriers, and we appreciate your patience while it made its way to you. Your comments about communication are noted and help us continue improving our service. Warm regards, Andrea – team grüum

Posted 1 week ago

“Very pleased with the products. Use about 6 different ones and they are all great. Delivery and customer service was also very good. In general would thoroughly recommend them 🙂👍”

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Posted 1 week ago

“Products are lovely. Facial oil hydrates over night and leaves no stickiness. Unperfumed facial products are kind to skin leaving it doft. The roll on fragrances smell divine. The Christmas advent calendar is great value.”

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Posted 2 weeks ago

“I’ve bought three Advent boxes this year for family members and we all love the contents. The items are all easy to use and smell delicious as well as being natural. So, the word is spreading inside and beyond family. I’ve also given other items from your catalogue to friends and I’m sure they will be happy too. Please keep doing what you are doing. You’re brilliant!”

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Posted 2 weeks ago

“Easy to order, value for money, lovely products for the whole family. Especially love the kids products.”

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Posted 2 weeks ago

“I placed my order in October. It is now almost January and I havent recieved my order. fab!”

Helpful Report

Posted 2 weeks ago

Hi there, Thank you for your feedback. We’ve reached out to you privately to help and make sure everything is taken care of as quickly as possible. We appreciate you bringing this to our attention and look forward to getting it sorted for you. Warm regards, Andrea – team grüum

Posted 1 week ago

“Love the products and only having necessary packaging.”

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Posted 2 weeks ago

“Just completed my gorgeous advent calendar and look forward to using all my new treats, happy new year Gruum !!”

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Posted 2 weeks ago

“Love Gruum products, love the packaging, the website is easy to use and delivery is prompt. Gruum also have some great offers, I like to keep my open for these. I have recommended gruum to many friends. Thanks and keep it up.”

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Posted 2 weeks ago

“True to its ethos, always reliable and long-lasting, and excellent value for money!”

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Posted 2 weeks ago

“Bowled over by the quality of Gruum skincare. I’m 66 and my skin has improved no end. Prickly pear oil is amazing and the cleansing products don’t dry my skin out. Highly recommend the advent calendar for being able to test a range of goodies. Well done!”

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Posted 2 weeks ago

“Iv had the advent calendar for the first year and it's been amazing value with lots of different products to try even the box is totally recyclable. Very impressed overall. My only criticism is the shampoo and conditioner bar looks identical when out of the box.”

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Posted 2 weeks ago

“I lovey Gruum products easy to subscribe to and change my order when I need to and the products are soooo good. I bought the advent calendar this year as well and it's amazing I love the scents of the candle melts and it's giving me an opportunity to look at your other products at a fraction of the cost. I love it. Longay it continue. The oils are especially amazing favourite.”

Helpful Report

Posted 2 weeks ago

Gruum is rated 4.7 based on 24,485 reviews