Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 26,787 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 26,787 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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327

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought from this company a few times now. Natural products that never disappoint..packaging is simple which I find very eco friendly. Love their bath oils! So relaxing and smell beautiful. Reasonable prices too.”

Helpful Report

Posted 1 week ago

Hi Tracie, Thank you for taking the time to leave such lovely feedback. We’re delighted to hear that you’ve shopped with us a few times now and continue to enjoy our products! It’s wonderful to know that you love the natural feel of the range, our simple packaging and especially the bath oils. We’re so pleased they help you relax and that you enjoy their beautiful scents too. We’re also glad you find our prices reasonable. Thank you for your continued support and for choosing grüum! Warm Regards, Andrea - team grüum

Posted 1 week ago

“I've tried a few products and all of them are worth the purchase, so yes, I've bought them again and will buy again once I run out.”

Helpful Report

Posted 1 week ago

Hi Paula, Thank you for taking the time to leave such lovely feedback. We’re delighted to hear that you’ve enjoyed the products you’ve tried and that they’ve been worth repurchasing! It’s fantastic to know they’ve become firm favourites and that you’ll be coming back for more when you run out. Thank you for choosing grüum and for your continued support. Warm Regards, Andrea - team grüum

Posted 1 week ago

“Website is very neat and easy to navigate. The search engine could use an update to its keywords, but you can still find what you’re looking for. I love the products, especially the shampoo and hair conditioner in the form of soap bars. Fantastic!”

Helpful Report

Posted 1 week ago

Hi Kasia, Thank you for taking the time to leave such lovely feedback. We’re delighted to hear that you find our website neat and easy to navigate, and even more pleased that you’re loving our products — especially the shampoo and conditioner bars! It’s fantastic to know they’ve been such a hit. We also really appreciate your suggestion about the search function and keywords. We’ll be sure to pass this on to our website team as we’re always looking for ways to make finding your favourites even easier. Thank you for choosing grüum and for sharing your feedback with us. Warm Regards, Andrea - team grüum

Posted 1 week ago

“Great products”

Helpful Report

Posted 1 week ago

Hi there, Thank you for your lovely review! We’re so pleased to hear you’re enjoying our products and have had a positive experience with grüum. Your support means a lot to us, and we’re delighted to have you as part of the grüum community. Warm regards, Alex - Team grüum

Posted 1 week ago

“Always happy with my order :)”

Helpful Report

Posted 1 week ago

Hi Faye, Thank you for your lovely review! We’re so pleased to hear you’re always happy with your orders. It’s wonderful to have your continued support, and we’re delighted to keep bringing you products you enjoy. Warm regards, Alex - Team grüum

Posted 1 week ago

“I love these products. (There's a few items that I dont like) but generally there very good. The prices are very good and i like the basic packaging without all the posh fancy packaging which other companies use which hikes the price up. Easy to order as well.”

Helpful Report

Posted 1 week ago

Hi Mandy, We really appreciate you taking the time to leave this review — it truly means a lot to us! 🧡 Kind regards, Team grüum

Posted 1 week ago

“All the products I have ordererd are really good”

Helpful Report

Posted 1 week ago

Hi Sharon, Thank you so much for your lovely review and for supporting grüum — it truly means a lot to us. 🧡 Kind regards, Team grüum

Posted 1 week ago

“The Gruum products smells are really delicious. The deodorant goes on smoothly and has kept sweat and smells away in this hot weather. The shampoo bar lathers up easily and then I apply it directly to my hair from my hands. Since using these products conditions like dandruff seem to have disappeared. I love that Gruum is local to me (Stockport area) and that they do plastic free products. It would be great to see a move towards all products on the site being plastic free!”

Helpful Report

Posted 1 week ago

Hi Jennifer, Thank you for taking the time to leave such a wonderful review. We’re delighted to hear that you’re loving the gorgeous scents across our range and that the deodorant has been working so well for you in the warmer weather! It’s also fantastic to hear that you’re enjoying the shampoo bar, especially how easily it lathers and how simple you find it to use. We love that you appreciate our plastic-free products and our Stockport roots too. Your suggestion about moving towards even more plastic-free products is a great one, and we’ll be sure to pass it on to our team. Thank you for choosing grüum and for sharing your feedback with us. Warm Regards, Andrea - team grüum

Posted 1 week ago

“Really good quality products. Lots of choice.”

Helpful Report

Posted 2 weeks ago

Hi Maureen, Thank you for taking the time to leave such a lovely review. We’re delighted to hear that you’re impressed with the quality of our products and the wide range we have to choose from! We love giving you plenty of options to discover new favourites. Thank you for choosing grüum and for sharing your feedback with us. Warm Regards, Andrea - team grüum

Posted 1 week ago

“I am currently using the Summer fragrance trio set. Lovely scents of summer and the 9ml bottles have a roller ball application which is really useful.The packaging looks good as well ; it would be a lovely gift idea.”

Helpful Report

Posted 2 weeks ago

Hi there, Thank you for taking the time to leave such a lovely review. We’re delighted to hear that you’re enjoying the Summer Fragrance Trio! It’s fantastic to know you’re loving the summery scents and finding the 9ml roll-on format so convenient. We’re also pleased that you like the packaging and think it would make a lovely gift — we couldn’t agree more! Thank you for choosing grüum and for sharing your feedback with us. Warm Regards, Andrea - team grüum

Posted 1 week ago

“The full price for the perfume roller balls was around £35. I got them on offer. I was disappointed with them on arrival and gave them away, they were not worth the full price at all.”

Helpful Report

Posted 2 weeks ago

Hi there, Thank you for taking the time to share your feedback. We’re sorry to hear that the perfume roller balls weren’t to your personal taste. Fragrance is very subjective, and everyone has different preferences when it comes to scent and fragrance styles. We’re glad you were able to pass them on to someone who may enjoy them more! We appreciate you giving them a try and sharing your honest thoughts with us. Warm Regards, Andrea - team grüum

Posted 1 week ago

“I have been using gruum products for a few years now and find them very good and easy on the skin”

Helpful Report

Posted 2 weeks ago

Hi Alistair, That’s wonderful to hear, thank you for sharing! We’re so glad you’re enjoying your grüumies. 💚 Ana grüum Team

Posted 2 weeks ago

“I find your products really good and use them regularly”

Helpful Report

Posted 2 weeks ago

Hi Jason, Thank you for taking the time to leave a review! We’re happy to hear you’re enjoying your grüumies. Ana grüum Team

Posted 2 weeks ago

“Top quality ingredients used by a trusted company. Excellent customer service.”

Helpful Report

Posted 2 weeks ago

Hi Sarah, Thank you so much for your lovely review! We’re so happy you’re enjoying your product. 😊 Ana grüum Team

Posted 2 weeks ago

“great products!”

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Posted 2 weeks ago

Hi there, Thank you for your 5-star review! We’re delighted to hear you’re loving your product. Ana grüum Team

Posted 2 weeks ago

“Always totally efficient, prompt delivery and superior cardboard packaging. Your products are excellent quality and ideal for presents. although I do indulge myself!”

Helpful Report

Posted 2 weeks ago

Hi Stuart, Thanks so much for your feedback! We’re thrilled you’re happy with your purchase. Ana grüum Team

Posted 2 weeks ago

“We took the suncream bottles with us on holiday and I can honestly say it was really good! Quality product, smooth on the skin and protected us from the sun. I would highly recommend buying it for those who haven't tried it yet.”

Helpful Report

Posted 2 weeks ago

Hi Nazia, Amazing to hear, thank you for sharing! We really appreciate your support. Ana grüum Team

Posted 2 weeks ago

“The product are amazing, would definitely order again xx”

Helpful Report

Posted 2 weeks ago

Hi there, We really appreciate your kind words! Thanks for supporting us and sharing your experience. Ana grüum Team

Posted 2 weeks ago

“My skin is very sensitive and have had difficulty finding products to suit me, I haven't had a problem with any of your products. Also the shape of the packaging helps when packing.”

Helpful Report

Posted 2 weeks ago

Hi Ellen, Thanks so much for your feedback! We’re thrilled you’re happy with your purchase. Ana grüum Team

Posted 2 weeks ago

“Super products , do exactly what’s required.”

Helpful Report

Posted 2 weeks ago

Hi Simon, We really appreciate your kind words! Thanks for supporting us and sharing your experience. Ana grüum Team

Posted 2 weeks ago

Gruum is rated 4.7 based on 26,787 reviews