Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 23,984 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 23,984 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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Gruum 5 star review on 20th October 2025

308

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have never used soap bars for hair or washing myself but thought I would give it a try. Was very pleasantly surprised at how much I liked using them particularly the hair shampoo bar. I suffer from dandruff and it is well improved. Will definitely be ordering more in the near future.”

Helpful Report

Posted 5 days ago

“Fantastic products at affordable prices that smell fresh and lovely and leave my skin feeling great. Easy to use website with lots of offers and deals.”

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Posted 6 days ago

“Products good, delivery service is fine yet could be better. Glass bottles are great for the environment yet not well packaged or marked fragile. I had a mess of brokenness prior which caused concern. Overall good items. Please offer everyday low prices instead of constant sales AND hasttle emails w/ codes.”

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Posted 6 days ago

“Very lovely”

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Posted 6 days ago

“Brill products really good for my skin iv seen a real good improvement since using the brand”

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Posted 6 days ago

“I'm so happy I found out about gruum. Love the products and especially the reasonable pricing. It all started from my bank boosters and haven't looked back since. I even ordered the advent calender and looking forward to receiving it. Thank you team Gruum for making life a little simpler 💙”

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Posted 6 days ago

“Quick and fast delivery”

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Posted 6 days ago

“item never showed up”

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Posted 6 days ago

Hi Ethan, We’ve contacted you via email regarding your order. I’m very sorry that it hasn’t arrived yet. Please could you reply to our email so we can resolve this for you as quickly as possible? Thank you for your patience. Kind regards, The grüum Team

Posted 6 days ago

“Always good quality products”

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Posted 6 days ago

“Love the products, I’d happily recommend Gruum”

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Posted 6 days ago

“Great product buy all the time for daughters birthdays Christmas always as ordered and on time”

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Posted 6 days ago

“Excellent value for money plus they do the job. Last ages and not a fortune. Best of all no nasties. Hair looks good and none of the itching I get with regular shampoos. Now a hairspray please 🙏”

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Posted 6 days ago

“Fabulous quality price and staff great products as i sensitive skin Keep up great work”

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Posted 6 days ago

“Lovely perfumes.don’t like the lip oil to be honest or the face oil”

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Posted 6 days ago

“The Products are affordable and delivery is fast. Hope there are more choices for hand and foot moisturizing.”

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Posted 6 days ago

“Products are safe to use . Fresh aromas and soft on skin and hair. Great customer service. Items are parcelled with care.”

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Posted 1 week ago

“Absolutely love Gruum products, I had some given to me as a gift, the face wash bars are amazing, I use the serum everyday, I have very sensitive skin and have had no reactions at all. I treated myself to the advent calendar and so looking forward to trying all the products. 😍”

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Posted 1 week ago

“As I age, my skin care has become somewhat more important to me, and I can honestly say, Gruum has hit the spot, their lip conditioner is light and gently and just what your lipws want and need, and their facial oils are really lovely and light too. Well done Gruum team, your products are really lovely, honestly.. thanks”

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Posted 1 week ago

“These products have really gorgeous scents. The shampoo/bodywash is lovely and creamy, bubbly but not too bubbly, and leaves my skin feeling fresh and moisturised. The moisturiser is beautiful, once you have warmed the bar in your hands for a moment, the lovely scent is released, alongside luxurious moisturising agents. You only need a little and it leaves my skin feeling soft and not too greasy.”

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Posted 1 week ago

“Really good products”

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Posted 1 week ago

Gruum is rated 4.7 based on 23,984 reviews