Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 26,371 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 26,371 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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326

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Terrible razor. I had to shave about four times and still left stubble”

Helpful Report

Posted 5 days ago

Hi, Thanks for taking the time to leave a review. We're sorry to hear the razor didn’t give you the close shave you were looking for. We appreciate you sharing your feedback, as it helps us continue to improve our products and understand our customers’ experiences. Warm Regards, Andrea - team grüum

Posted 1 day ago

“Lovely Gift pack for my Grandson he loved it”

Helpful Report

Posted 5 days ago

Hi Lesley, Thanks so much for taking the time to leave a review! We’re delighted to hear your grandson loved the gift pack. It’s wonderful to know it made a great present. Warm Regards, Andrea - team grüum

Posted 5 days ago

“Found the soaps and shaving cream very good. It was hard to find something good for my skin after breast cancer surgery but these products are working well”

Helpful Report

Posted 5 days ago

Hi Emma, Thanks so much for taking the time to leave a review! We’re really pleased to hear you’re enjoying our soaps and shaving cream, and that they’ve been working well for your skin. We truly appreciate you sharing your experience and are so glad you’ve found products that suit your routine. Warm Regards, Andrea - team grüum

Posted 5 days ago

“I really loved all the products from Gruum, the smell was unique and fresh. Packaging was excellent too.”

Helpful Report

Posted 5 days ago

Hi Alexandria, Thanks so much for taking the time to leave a review! We’re delighted to hear you’ve been enjoying your grüum products and that you love the unique scents and packaging. It’s great to know you’re happy with your experience. Warm Regards, Andrea - team grüum

Posted 5 days ago

“Great product and quick delivery. Will definitely be ordering again. Keep up the great work.”

Helpful Report

Posted 5 days ago

Hi, Thanks so much for taking the time to leave a review! We’re really pleased to hear you’re enjoying your product and that you were happy with the quick delivery. We look forward to welcoming you back for your next order! Warm Regards, Andrea - team grüum

Posted 5 days ago

“Very good range of products - I have several on subscription.”

Helpful Report

Posted 5 days ago

Hi, Thanks for taking the time to leave a review! We’re really pleased to hear you’re enjoying our range of products and that your subscriptions are working well for you. We really appreciate your continued support and hope you continue to enjoy your grüum favourites. Warm Regards, Andrea - team grüum

Posted 5 days ago

“Bought this for my partner to try. He loved it, he ordered more. Smells nice. Easy to use. Doesn't irate his skin. All round perfect. He didn't like the razor but everything else spot on”

Helpful Report

Posted 5 days ago

Hi Kim, Thanks so much for taking the time to leave a review! We’re really pleased to hear your partner is enjoying the products and that he loves the scent, ease of use, and how they feel on his skin. We appreciate your feedback on the razor too and will be sure to pass this on to our team. Warm Regards, Andrea - team grüum

Posted 5 days ago

“I tried different products, I specially like the deodorant”

Helpful Report

Posted 5 days ago

Hi, Thanks for taking the time to leave a review! We’re really pleased to hear you’ve been enjoying trying different grüum products, especially the deodorant. It’s great to know it’s become a favourite. Warm Regards, Andrea - team grüum

Posted 5 days ago

“Extremely nice natural products. Good for my dry skin, already see a big improvement by using it for everyday. Love it 😍”

Helpful Report

Posted 5 days ago

Hi Monika, Thanks so much for taking the time to leave such a lovely review! We’re delighted to hear you’re enjoying our products and that they’ve become part of your everyday routine. It’s wonderful to know you’ve noticed an improvement and that they’re working well for your skin. Warm Regards, Andrea - team grüum

Posted 5 days ago

“Great products, great service keep up the good work x”

Helpful Report

Posted 5 days ago

Hi David, Thanks so much for your lovely review! We’re really pleased to hear you’re enjoying our products and service. Your kind words and support mean a lot to the whole grüum team. Warm Regards, Andrea - team grüum

Posted 5 days ago

“Lovely summer fragance. Nice and compact for travelling.”

Helpful Report

Posted 6 days ago

Hi, Thanks for taking the time to leave a review! We’re really pleased to hear you’re enjoying the summer fragrance and that you find it a handy size for travelling. Warm Regards, Andrea - team grüum

Posted 5 days ago

“To be honest, the Gruum razor handle was too light weight & the blades in the cartridge, whilst appearing to be new were so bad that I had to stop after only shaving the right side of my face and continue with my Harry's razor! Everything from Gruum went in the bin. The worst wet shaving experience of my life & I've been shaving for over 50 years! 🤬”

Helpful Report

Posted 6 days ago

Hi Barclay, Thanks for taking the time to share your feedback. We’re sorry to hear the razor and blades didn’t meet your expectations. We appreciate you sharing your experience, and we’ll make sure your comments are passed on to our product team for review. Warm Regards, Andrea - team grüum

Posted 5 days ago

“Not had chance to use the products much yet, but they seem lovely and beautifully packed. Excellent option of sizes”

Helpful Report

Posted 6 days ago

Hi Jennifer, Thanks for taking the time to leave a review! We’re really pleased to hear you’re enjoying the look and presentation of your products so far. We hope you love using them just as much, and we’re glad you found the range of sizes useful. Warm Regards, Andrea - team grüum

Posted 5 days ago

“Excellent product. Best shave I've had. Razor, shave gel and balm all good and compliment each other superbly. One problem, cost! Way out of so many peoples pocket for a shave. Otherwise guys your stuff is the cats meow!”

Helpful Report

Posted 6 days ago

Hi Martyn, Thanks so much for taking the time to leave a review! We’re delighted to hear you’re enjoying the razor, shave gel, and balm, and that they’ve helped create such a great shaving experience. We really appreciate your feedback on pricing too. We’re always working to offer great value and regularly run discounts and promotions, so we hope you’ll be able to take advantage of these in the future. We’ll also be sure to share your comments with the team. Warm Regards, Andrea - team grüum

Posted 5 days ago

“I have super sensitive skin and always have to be careful with what I use. I originally tried some hand soaps as a freebie, but ordered a bunch of soaps and hair care. Grüm is honestly amazing and smells so good, I will definitely shop again and will 100 percent recommend. Thank you grüm, I smell great!! C:”

Helpful Report

Posted 6 days ago

Hi Chloe, Thank you so much for your lovely review and for supporting grüum — it truly means a lot to us. 🧡 Kind regards, Team grüum

Posted 6 days ago

“I tried Gruum was was pleasantly surprised at how good it is. As a lady with more mature skin I have made both the serum and face oil part of my daily routine. I allergic to a lot of products but the purity of gruum makes it a winner. I would highly recommend this brand”

Helpful Report

Posted 6 days ago

Hi Jenny, We really appreciate you taking the time to leave this review — it truly means a lot to us! 🧡 Kind regards, Team grüum

Posted 6 days ago

“I have brought lots of products. Why? Because they are great, in simple boxes, so less packing waste. In bars, so use as much or little as you want with no waste, plus lasts ages. The smells are amazing too. Special offers are a bonus too.”

Helpful Report

Posted 6 days ago

Hi there, Thank you so much for your lovely review and for supporting grüum — it truly means a lot to us. 🧡 Kind regards, Team grüum

Posted 6 days ago

“I love the nourishing face oil and the face wash bar! Also the aftersun bar. I’m not sure if you sell them already (I haven’t had chance to look) but some containers for the bars would be great! I haven’t tried the other products that i received yet but based on what I have I’m sure they’ll be as lovely. I’ll definitely order again”

Helpful Report

Posted 6 days ago

Hi Mya, Thank you for your lovely review. We're so pleased you're enjoying your grüum favourites and that your first experience has been such a positive one. You can find some of our storage containers here https://www.gruum.com/product-category/accessories/storage/ We hope you love the rest of your products just as much when you try them! Warm regards, Mikaela Team grüum

Posted 6 days ago

“Wonderful products for all skin/hair types etc. Good value for money. Everyone is catered for. Also you are well looked after by Gruum with their amazing offers, bundles etc ahd they make it easy to purchase what you need. Very well made and thought out products and great fragrances. Thank you Gruum from my heart to yours! You saved my very dry chapped/cracked hands with your amazing hand cream which is affordable and smells amazing and is relaxing to put on at night as it has Lavender in it that smells beautiful. I keep searching for a good affordable hand cream that works and I've found it! Also i love that Gruum is eco friendly!”

Helpful Report

Posted 6 days ago

Hi Claire, Thank you so much for your kind review. We're delighted to hear our products have made such a difference for you, especially the hand cream. Thank you for being part of the grüum community and for sharing your experience with us. Warm regards, Mikaela Team grüum

Posted 6 days ago

“Love the products will be ordering again”

Helpful Report

Posted 6 days ago

Hi Victoria, Thank you for your lovely review. We're so pleased you're enjoying our products and really appreciate your support. We look forward to welcoming you back for your next order! Warm regards, Mikaela Team grüum

Posted 6 days ago

Gruum is rated 4.7 based on 26,371 reviews