Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 25,821 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 25,821 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivered efficiently and products are great. I’m loving the facial cleansing bar and toner. My face feels fresh afterwards and no dryness as I usually get from other brands. I also love that these products are helping to reduce environmental impact.”

Helpful Report

Posted 1 week ago

Hi there, Thank you so much for your lovely review – we’re really pleased to hear your order arrived efficiently and that you’re enjoying the facial cleansing bar and toner. It’s great to know your skin feels fresh without the usual dryness, and we’re especially glad you appreciate the lower environmental impact too. We truly appreciate your support. Alex - Team grüum

Posted 1 week ago

“I was so pleased with my selection of products! I ordered a set that included role on fragrance in Scandinavian Spring, and it was become an instant favourite - I just love it. The soaps I ordered are amazing too and great value. The only thing I would ask for with the fragrance is that it lasts a little longer. I've already placed another order.”

Helpful Report

Posted 1 week ago

Hi Alison, Thank you so much for your lovely review, we’re thrilled to hear how pleased you are with your products! Scandinavian Spring is such a gorgeous scent, so it’s great to know it’s become a favourite. We really appreciate your feedback on the fragrance longevity too, it’s incredibly helpful for us. Thank you for your continued support! Warm regards, Mikaela – Team grüum

Posted 1 week ago

“I had never used Gruum before and for my birthday in April my partner brought me some Gruum skincare products, I haven’t looked back since! I really struggle to find products that are going to be good for my sensitive skin and not cause irritation and breakouts, so I was sceptical about using Gruum at first. Since using Gruum products in April my skin has been glowing and flawless. I even restocked on the products he brought me because I love them so much, I have already been recommending Gruum to family & friends also. I love Gruum!”

Helpful Report

Posted 1 week ago

Hi Tyler, Thank you so much for your wonderful review – we’re really pleased to hear your first experience with grüum has been such a positive one. It’s especially great to know the products have been kind to your sensitive skin and that you’ve found favourites worth restocking and sharing with friends and family – that truly means a lot to us. We really appreciate your support and recommendation. Alex - Team grüum

Posted 1 week ago

“The products are amazing. Great quality and price”

Helpful Report

Posted 1 week ago

Hi there, Thank you so much for your lovely review – we’re really pleased to hear you’re enjoying the products and finding them both high quality and great value. We truly appreciate your support. Alex - Team grüum

Posted 1 week ago

“Bought for daughter’s birthday next month so can’t review yet. Would be nice to have little cloth bag with Gruum written on it rather than the cheap white plastic one”

Helpful Report

Posted 1 week ago

Hi Vanessa, Thank you so much for your review – we really appreciate you choosing grüum for such a special gift. We hope your daughter loves it when she opens it! We also really value your feedback about the packaging. Suggestions like this are genuinely helpful, and we’ll make sure it’s shared with the wider team as we’re always looking at ways to improve both the experience and sustainability. Thanks again for taking the time to get in touch and support us. Alex - Team grüum

Posted 1 week ago

“I really like the Gruum products for your skin. They are very good quality products and a reasonable price. I really like the face wash and the air freshener. Everyone should try a gruum product. They will not be disappointed. A good selection of products and affordable prices for your skin.”

Helpful Report

Posted 1 week ago

Hi Deborah, Thank you so much for your lovely review – we’re really pleased to hear you’re enjoying the skincare products and finding them such good quality and great value. It’s wonderful to know the face wash and air freshener are particular favourites, and we really appreciate your recommendation and support. Alex - Team grüum

Posted 1 week ago

“I got this product with an offer when using my samsung pay . Have to say the shower oil is great ive used it once a week for 3 weeks and I am now going to order some . My skin has improved so much and feels great”

Helpful Report

Posted 1 week ago

Hi Lisa, Thank you so much for your lovely review – we’re really pleased to hear you decided to give the shower oil a try and that it’s made such a positive difference to your skin. We’re so glad you’ve enjoyed it enough to come back for more! We truly appreciate your support. Alex - Team grüum

Posted 1 week ago

“Skin felt healthier using the drops!”

Helpful Report

Posted 1 week ago

Hi there, Thank you so much for your lovely review – we’re really pleased to hear the drops left your skin feeling healthier. That's exaclty the experience we hope for our customers. We truly appreciate your support. Alex - Team grüum

Posted 1 week ago

“I ordered a special offer from Gruum and since receiving it I can honestly say their products are amazing. As a frequent traveller their 3in1 travel bar is my 'go to' product, as is their after sun face oil. I have enough of their products that I have no liquid products at all when I travel.”

Helpful Report

Posted 1 week ago

Hi there, Thank you so much for your wonderful review – we’re really pleased to hear you’ve been enjoying the products since trying us out through the special offer. It’s fantastic to know the 3in1 travel bar and after sun face oil have become go-to essentials for your travels, and that our solid products have helped you avoid carrying liquids altogether. That’s exactly the kind of convenience we hope to offer. We truly appreciate your support and hope your grüum favourites continue to travel everywhere with you. Alex - Team grüum

Posted 1 week ago

“I have been using Gruum products for a couple of years now and have always been pleased with the quality of their products until now. I ordered 7 products in the Spring clearance which I thought would be ideal for little extras -'stocking fillers' for family and friends. Unfortunately three of the items - a wax melt and two bath melts - had melted within the boxes resulting in a sticky mess rendering them totally unsuitable for gifts.”

Helpful Report

Posted 1 week ago

Hi Penny, Sorry to hear that. We’ve reached out to you directly, and please respond to our email so we can get this sorted and resolve the issue as quickly as possible. Alex - Team grüum

Posted 1 week ago

“So very pleased with the two orders that I have had so far - very prompt despatch and delivery. Products are lovely and I was particularly impressed with the face sun cream and lip conditioner. Hopefully I will be equally impresses with my home fragrances and candle which have just arrived.”

Helpful Report

Posted 1 week ago

Hi Dorothy, It’s wonderful to hear you’ve been so pleased with your orders and that everything arrived quickly. We’re especially glad the face sunscreen and lip conditioner have been standout favourites for you so far. We hope you enjoy your home fragrances and candle just as much — it sounds like you’ve got some lovely scents to look forward to. Warm Regards, Andrea - team grüum

Posted 1 week ago

“I love the öga Under Eye Treatment - it is fantastic - it really works- not just hope in a bottle!”

Helpful Report

Posted 1 week ago

Hi Trish, It’s wonderful to hear you’re loving the öga Under Eye Treatment and that you’re seeing real results from it. We’re really pleased it’s become such a trusted part of your routine. Thank you for sharing your experience — we really appreciate it. Warm Regards, Andrea - team grüum

Posted 1 week ago

“Good product with fast delivery. The one negative is that there are too many emails from this company after sale.”

Helpful Report

Posted 1 week ago

Hi Elizabeth, Thank you for your feedback. We’re really pleased to hear you’ve been happy with the products and the speedy delivery. We also appreciate your comments regarding the emails after purchase. Feedback like this is really helpful and will be shared with the team as we continue to improve the customer experience. Warm Regards, Andrea - team grüum

Posted 1 week ago

“I have the shampoo bar, face cleanser bar, and roll on perfume. All products i was very impressed with. Shampoo bar left my hair lovely and soft. Face cleaning bar my skin felt revived and the roll on perfume is lovely”

Helpful Report

Posted 1 week ago

Hi Dawn, It’s wonderful to hear you’re enjoying the shampoo bar, face cleanser bar and roll-on perfume. We’re really pleased they’ve all made such a positive impression and that your hair feels soft and your skin feels revived after using them. It’s great to know the fragrance has been a lovely addition to your routine too. Warm Regards, Andrea - team grüum

Posted 1 week ago

“Easy and fast process with outstanding products”

Helpful Report

Posted 1 week ago

Hi there, It’s wonderful to hear you found the process easy and fast, and that you’re enjoying the products. We really appreciate your positive feedback and support. Warm Regards, Andrea - team grüum

Posted 1 week ago

“I am very pleased with everything I have ordered from Gruum. Good quality and first-class service. Thank you.”

Helpful Report

Posted 1 week ago

Hi Cliff, It’s wonderful to hear you’ve been pleased with everything you’ve ordered and that both the quality and service have met your expectations. We really appreciate your kind feedback and support. Warm Regards, Andrea - team grüum

Posted 1 week ago

“Best face suncream I’ve ever used. Very sensitive skin but no issues with this product. 5 stars. 🌟”

Helpful Report

Posted 1 week ago

Hi there, It’s wonderful to hear you’re enjoying the face sunscreen and that it’s been so kind to your sensitive skin. We’re really pleased it’s working so well for you and that it’s become a 5-star favourite. Warm Regards, Andrea - team grüum

Posted 1 week ago

“Great product at a great price ! Would definitely buy again !”

Helpful Report

Posted 1 week ago

Hi there, It’s great to hear you’re happy with the product and finding it such good value. We’re really pleased it’s been a positive experience for you, and we appreciate your support. Warm Regards, Andrea - team grüum

Posted 1 week ago

“I've tried a load of Grüum products, usually when they've been on special offer, but I have to say how impressed by what I've tried. Lovely products, great customer service and fast delivery. I'm going to start buying more things for gift ideas as I love their USP and ethics”

Helpful Report

Posted 1 week ago

Hi June, It’s wonderful to hear you’ve been so impressed with the products you’ve tried and that you’ve had a great experience with our service and delivery too. We’re especially pleased to hear you appreciate our ethos and are considering us for gift ideas going forward. Thank you so much for your kind feedback and support. Warm Regards, Andrea - team grüum

Posted 1 week ago

“Great products all round - everything I've tried, I've loved. The shampoo and conditioner bars are fantastic”

Helpful Report

Posted 1 week ago

Hi there, It’s wonderful to hear you’ve been enjoying everything you’ve tried and that the shampoo and conditioner bars have been such a highlight for you. We’re really pleased they’ve been working so well. Thank you for your lovely feedback and continued support. Warm Regards, Andrea - team grüum

Posted 1 week ago

Gruum is rated 4.7 based on 25,821 reviews