Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 24,984 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 24,984 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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Donna Souter

Gruum 5 star review on 7th February 2026

Oluwabusayo Oluwafunke Oyebode

Gruum 5 star review on 4th December 2025

313

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love the products, love the prices. Safely packaged and arrived on time. Looking forward to my next purchase. I ordered face serum and hair serum. Visible difference already in my skin”

Helpful Report

Posted 4 days ago

Hi Karen, Thank you so much for your lovely review! We’re thrilled to hear that you’re enjoying the face and hair serums and are already noticing a visible difference in your skin. It’s great to know your order arrived safely and on time – we can’t wait for you to try more of our products! Warm Regards, Alex Team grüum

Posted 2 days ago

“I am really enjoying gruum products, I’ve used the sleep serum that you put on pulse points, it’s so comforting and smells amazing. I love the room spray, it gets rid of cooking and pet smells and one of my favourite things is the bath/shower moisturiser bar. I got the above products as Christmas presents and I’ve bought the sample box for £15 in order to stock up on the bars and also to try other stuff. The dry oil moisturiser is just delicious. I’m not normally effusive about personal care products but I generally love what I’ve used so far.”

Helpful Report

Posted 4 days ago

Hi Jackie, Thank you so much for your wonderful and detailed review! We’re thrilled to hear that you’re enjoying the sleep serum, room spray, bath/shower moisturiser bar, and dry oil moisturiser. It’s fantastic to know that the products have made such a positive impression, both for yourself and as gifts. Your support and kind words mean the world to us – we can’t wait for you to explore more of our range! Warm Regards, Alex Team grüum

Posted 2 days ago

“Good products and a reasonable price”

Helpful Report

Posted 4 days ago

Hi there, Thank you for your review! We’re glad to hear that you’re enjoying our products and finding them good value – your support means a lot to us. Warm Regards, Alex Team grüum

Posted 2 days ago

“Great products, sensibly packaged. Really pleased. Thank you 😊”

Helpful Report

Posted 4 days ago

Hi there, Thank you for your lovely review! We’re thrilled to hear that you’re enjoying our products and appreciate the thoughtful, sensible packaging. Your support means so much to us! 😊 Warm Regards, Alex Team grüum

Posted 2 days ago

“Every Gruum product I have ordered has been excellent - good value, ethical and effective. I am a huge fan of the shampoo bars in particular and I have given the candles as gifts which were much appreciated. Look forward to trying the new body washes which have just arrived. Highly recommended.”

Helpful Report

Posted 4 days ago

Hi there, Thank you so much for your fantastic review! We’re thrilled to hear that you’re enjoying our products, especially the hår Shampoo Bars, and that our candles have made such great gifts. We hope you love trying the new body washes too – your support and recommendation mean the world to us! Warm Regards, Alex Team grüum

Posted 2 days ago

“I found it very easy to place an order online. Delivery was quick. The Calming Moisture Gel works, although left my skin a bit sticky.”

Helpful Report

Posted 4 days ago

Hi there, Thank you for your review! We’re glad to hear that placing your order was easy and that delivery was quick. We appreciate your feedback on the trösta Calming Moisture Gel and will take your comments about the texture on board. Warm Regards, Alex Team grüum

Posted 2 days ago

“I ordered various products from grüm and loved every one. I particularly like the reed diffusers.”

Helpful Report

Posted 4 days ago

Hi Jill, Thank you for your wonderful review! We’re thrilled to hear that you’ve loved all your Gruum products and that the reed diffusers are a particular favourite – your support means so much to us! Warm Regards, Alex Team grüum

Posted 2 days ago

“I like your products. My last order contained hair and lip care , and the parcel was delivered very quickly. I will look forward to your special offers in the future. Best wishes, Elena”

Helpful Report

Posted 4 days ago

Hi Olena, Thank you for your lovely review! We’re delighted to hear that you’re enjoying our hair and lip care products and that your order arrived quickly. We look forward to sharing our future special offers with you! Warm Regards, Alex Team grüum

Posted 2 days ago

“I have very sensitive skin and have found the products suitable and beautiful to use . Thank you !”

Helpful Report

Posted 4 days ago

Hi Val, Thank you for your lovely review! We’re delighted to hear that our products are gentle on your sensitive skin and a pleasure to use – your kind words mean so much to us! Warm Regards, Alex Team grüum

Posted 2 days ago

“I have bought a few poducts and even though my skin can be quite reactive, I have had no bad affects. I am always on a budget and have had some good bargains too.”

Helpful Report

Posted 4 days ago

Hi Christine, Thank you for your lovely review! We’re thrilled to hear that our products have been gentle on your skin and that you’ve been able to enjoy some great bargains. It’s wonderful to know they’re working well for you while being budget-friendly! Warm Regards, Alex Team grüum

Posted 2 days ago

“Really good quality and good value. A very ethical company that does all the right products. Stuff lasts and does the job. It's a pleasure to support a small company with shared ethics. Would give six stars if I could.”

Helpful Report

Posted 4 days ago

Hi Simon, Thank you so much for your amazing review! We’re thrilled to hear that you’re enjoying the quality, value, and effectiveness of our products. It means a lot to know that our ethics resonate with you and that supporting a small company like ours is a pleasure. Warm Regards, Alex Team grüum

Posted 2 days ago

“Have used a variety of products from this range. Very reasonable prices with excellent offers on selected items. I use these products when going on holiday as very compact and a little goes a long way. Particularly liked the hair density serum which has massively calmed my frizzy hair down. Would recommend all products and great to support British businesses.”

Helpful Report

Posted 4 days ago

Hi S Hunt, Thank you so much for your fantastic review! We’re thrilled to hear that you’re enjoying the compact, travel-friendly products and that the hårvekst Hair Density Serum has helped with frizz. It’s wonderful to know you appreciate the value, offers, and supporting British businesses – your support means a lot to us! Warm Regards, Alex Team grüum

Posted 2 days ago

“I love getting the offers for Grum products as I always buy them to treat myself. They are good to have instead of plastic bottles and do the job very well. The delivery is excellent and I'm a very satisfied customer.”

Helpful Report

Posted 4 days ago

Hi Christine, Thank you for your lovely review! We’re delighted to hear that you enjoy treating yourself with Gruum products and appreciate the eco-friendly, plastic-free approach. It’s wonderful to know the delivery and quality are hitting the mark – your support means so much to us! Warm Regards, Alex Team grüum

Posted 2 days ago

“Love the products, never liked using oils before - until now! Not heavy and greasy and sinks in well. Have already recommended to friends and family and it’s great to support an independent UK company.”

Helpful Report

Posted 4 days ago

Hi there, Thank you so much for your wonderful review! We’re thrilled to hear that you’re enjoying our oils and finding them lightweight, non-greasy, and easy to absorb. It’s fantastic that you’ve recommended them to friends and family, and we really appreciate your support for an independent UK company! Warm Regards, Alex Team grüum

Posted 2 days ago

“All the products i have purchased smell gorgeous & last longer than similar goods. I would highly recommend trying their sleep pillow spray it really works. 😴”

Helpful Report

Posted 4 days ago

Hi Mrs Hamilton, Thank you so much for your lovely review! We’re thrilled to hear that you’re enjoying the gorgeous scents and long-lasting quality of our products. It’s great to know the sleep pillow spray is working well for you – your recommendation means a lot to us! Warm Regards, Alex Team grüum

Posted 2 days ago

“Excellent service and products but haven't used my latest order yet”

Helpful Report

Posted 4 days ago

Hi Angela, Thank you for your review! We’re glad to hear you’re happy with our service and products so far. We hope you enjoy your latest order when you get the chance to try it! Warm Regards, Alex Team grüum

Posted 2 days ago

“I brought the hair serum. The smells and the quality are amazing. I love that they put on the website all the ingredients.”

Helpful Report

Posted 4 days ago

“I find the products to be fantastic, so kind to my skin. The ordering process is easy and delivery is always fast. Love it.”

Helpful Report

Posted 4 days ago

Hi Deanne, Thank you for your wonderful review! We’re delighted to hear that our products are kind to your skin and that you’ve had a smooth ordering experience with fast delivery. Your support means so much to us! Warm Regards, Alex Team grüum

Posted 2 days ago

“Great company with a good range of products at an affordable price. They seem genuinely passionate about their products, great customer service and dont take your custom for granted like other companies do. This is what sets gruum above the rest.”

Helpful Report

Posted 4 days ago

Hi Vanessa, Thank you so much for your fantastic review! We’re thrilled to hear that you’re enjoying our range, pricing, and customer service. It means a lot to know that our passion for our products and care for our customers sets us apart – your support truly makes what we do worthwhile! Warm Regards, Alex Team grüum

Posted 2 days ago

“I love Gruum products. They are always good quality. Very easy to order. I especially like the fact that they are good for the environment.”

Helpful Report

Posted 4 days ago

Hi Miss Reynolds, Thank you so much for your lovely review! We’re thrilled to hear that you’re enjoying the quality of our products and finding the ordering process easy. It’s wonderful to know that our environmentally friendly approach resonates with you too! Warm Regards, Alex Team grüum

Posted 2 days ago

Gruum is rated 4.7 based on 24,984 reviews