Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 26,379 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 26,379 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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326

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Products smell nice, but the after shave balm bar falls to bits when you rub it on your face leaving greasy feeling chunks. The razor is plastic and cheap feeling. Not nice to shave with, and caused cuts every shave.”

Helpful Report

Posted 6 days ago

Hi Del, Thanks for taking the time to leave a review. We're sorry to hear some of the products weren't the right fit for you. We do appreciate your feedback on the aftershave balm bar and razor, as comments like yours help us continue improving our products. We're pleased to hear you enjoyed the scents, and we hope you'll find other grüum products that suit you better in the future. Warm Regards, Andrea - team grüum

Posted 2 days ago

“Halfway through the blade blunted whilst using it on it's first shave. So very very poor.”

Helpful Report

Posted 6 days ago

Hi Wayne, Thanks for taking the time to leave a review. We're sorry to hear the blade didn't perform as expected on its first use. That's certainly not the experience we want, and we really appreciate you sharing your feedback with us as it helps us continue to improve our products. Warm Regards, Andrea - team grüum

Posted 2 days ago

“Great products at a decent price.”

Helpful Report

Posted 6 days ago

Hi Martin, Thanks so much for taking the time to leave a review! We’re delighted to hear you’re enjoying our products and that you feel they offer great value. We really appreciate your support and hope to see you back again soon. Warm Regards, Andrea - team grüum

Posted 6 days ago

“I really liked the products that came with the razor, the post shave bar/balm really worked well ensuring no shaving rash and left skin feeling comfortable. The shaving liquid also worked well and I really loved the small post shave scent. I was less impressed with the razor as with so many blades it doesnt get into the 'corners' so easy”

Helpful Report

Posted 6 days ago

“Gruum products are great, I highly recommend. Shampoo bar, lip suncare, facial moisturiser, everything!”

Helpful Report

Posted 6 days ago

Hi Joanne, Thanks so much for taking the time to leave such a lovely review! We’re delighted to hear you’re enjoying so many of our products, from the shampoo bar to the SPF lip conditioner and facial moisturiser. Your recommendation means a lot to us. Thanks for your support! Warm Regards, Andrea - team grüum

Posted 6 days ago

“The balm is not very good. It is very sticky. The razor blades are not good at all. It "judders on your face and leaves lots of residual stubble. Not worth the price.”

Helpful Report

Posted 6 days ago

Hi Michael, Thanks for taking the time to share your feedback. We're sorry to hear the razor and balm weren't the right fit for you. We really appreciate you letting us know about your experience, as feedback like yours helps us continue to improve our products. Warm Regards, Andrea - team grüum

Posted 2 days ago

“Very happy with the products.”

Helpful Report

Posted 6 days ago

Hi, Thanks for taking the time to leave a review! We’re really pleased to hear you’re happy with your grüum products. We hope you continue to enjoy using them. Warm Regards, Andrea - team grüum

Posted 6 days ago

“Shaving gel is not that good but other products which I order are great.”

Helpful Report

Posted 6 days ago

“Terrible razor. I had to shave about four times and still left stubble”

Helpful Report

Posted 6 days ago

Hi, Thanks for taking the time to leave a review. We're sorry to hear the razor didn’t give you the close shave you were looking for. We appreciate you sharing your feedback, as it helps us continue to improve our products and understand our customers’ experiences. Warm Regards, Andrea - team grüum

Posted 2 days ago

“Lovely Gift pack for my Grandson he loved it”

Helpful Report

Posted 6 days ago

Hi Lesley, Thanks so much for taking the time to leave a review! We’re delighted to hear your grandson loved the gift pack. It’s wonderful to know it made a great present. Warm Regards, Andrea - team grüum

Posted 6 days ago

“Found the soaps and shaving cream very good. It was hard to find something good for my skin after breast cancer surgery but these products are working well”

Helpful Report

Posted 6 days ago

Hi Emma, Thanks so much for taking the time to leave a review! We’re really pleased to hear you’re enjoying our soaps and shaving cream, and that they’ve been working well for your skin. We truly appreciate you sharing your experience and are so glad you’ve found products that suit your routine. Warm Regards, Andrea - team grüum

Posted 6 days ago

“I really loved all the products from Gruum, the smell was unique and fresh. Packaging was excellent too.”

Helpful Report

Posted 6 days ago

Hi Alexandria, Thanks so much for taking the time to leave a review! We’re delighted to hear you’ve been enjoying your grüum products and that you love the unique scents and packaging. It’s great to know you’re happy with your experience. Warm Regards, Andrea - team grüum

Posted 6 days ago

“Great product and quick delivery. Will definitely be ordering again. Keep up the great work.”

Helpful Report

Posted 6 days ago

Hi, Thanks so much for taking the time to leave a review! We’re really pleased to hear you’re enjoying your product and that you were happy with the quick delivery. We look forward to welcoming you back for your next order! Warm Regards, Andrea - team grüum

Posted 6 days ago

“Very good range of products - I have several on subscription.”

Helpful Report

Posted 6 days ago

Hi, Thanks for taking the time to leave a review! We’re really pleased to hear you’re enjoying our range of products and that your subscriptions are working well for you. We really appreciate your continued support and hope you continue to enjoy your grüum favourites. Warm Regards, Andrea - team grüum

Posted 6 days ago

“Bought this for my partner to try. He loved it, he ordered more. Smells nice. Easy to use. Doesn't irate his skin. All round perfect. He didn't like the razor but everything else spot on”

Helpful Report

Posted 6 days ago

Hi Kim, Thanks so much for taking the time to leave a review! We’re really pleased to hear your partner is enjoying the products and that he loves the scent, ease of use, and how they feel on his skin. We appreciate your feedback on the razor too and will be sure to pass this on to our team. Warm Regards, Andrea - team grüum

Posted 6 days ago

“I tried different products, I specially like the deodorant”

Helpful Report

Posted 6 days ago

Hi, Thanks for taking the time to leave a review! We’re really pleased to hear you’ve been enjoying trying different grüum products, especially the deodorant. It’s great to know it’s become a favourite. Warm Regards, Andrea - team grüum

Posted 6 days ago

“Extremely nice natural products. Good for my dry skin, already see a big improvement by using it for everyday. Love it 😍”

Helpful Report

Posted 6 days ago

Hi Monika, Thanks so much for taking the time to leave such a lovely review! We’re delighted to hear you’re enjoying our products and that they’ve become part of your everyday routine. It’s wonderful to know you’ve noticed an improvement and that they’re working well for your skin. Warm Regards, Andrea - team grüum

Posted 6 days ago

“Great products, great service keep up the good work x”

Helpful Report

Posted 6 days ago

Hi David, Thanks so much for your lovely review! We’re really pleased to hear you’re enjoying our products and service. Your kind words and support mean a lot to the whole grüum team. Warm Regards, Andrea - team grüum

Posted 6 days ago

“Lovely summer fragance. Nice and compact for travelling.”

Helpful Report

Posted 6 days ago

Hi, Thanks for taking the time to leave a review! We’re really pleased to hear you’re enjoying the summer fragrance and that you find it a handy size for travelling. Warm Regards, Andrea - team grüum

Posted 6 days ago

“To be honest, the Gruum razor handle was too light weight & the blades in the cartridge, whilst appearing to be new were so bad that I had to stop after only shaving the right side of my face and continue with my Harry's razor! Everything from Gruum went in the bin. The worst wet shaving experience of my life & I've been shaving for over 50 years! 🤬”

Helpful Report

Posted 1 week ago

Hi Barclay, Thanks for taking the time to share your feedback. We’re sorry to hear the razor and blades didn’t meet your expectations. We appreciate you sharing your experience, and we’ll make sure your comments are passed on to our product team for review. Warm Regards, Andrea - team grüum

Posted 6 days ago

Gruum is rated 4.7 based on 26,379 reviews