Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 25,428 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 25,428 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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Julia Whitwam

Una Griffiths

Barbara Ritchie

Mrs Deborah Parish

Gruum 5 star review on 7th February 2026

Oluwabusayo Oluwafunke Oyebode

318

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent environmentally friendly products. Would definitely recommend roller perfumes and skin care bars which are products I have used.”

Helpful Report

Posted 1 week ago

“Lovely product that smells amazing. I bought bars for hands , face and body. No messy lotion all in soap form just rub between hot hands to melt it. It's great”

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Posted 1 week ago

“Nice products, have seen much improvement since have started using gruum skincare products. Prompt delivery.”

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Posted 1 week ago

“I got a special offer from Martin Lewis money-saving app. Easy to order & it arrived quickly & well packaged. The scents are lovely but I've found that 1 of the room spray fragrances leaks when you spray it. The top is secure & the other bottle doesn't leak so just an unfortunate error. Due to the cost, I could only order when they have a special offer or a sale.”

Helpful Report

Posted 1 week ago

Hi Paula, Thank you for your feedback and for taking the time to share your experience. We’re really pleased to hear your order arrived quickly and well packaged, and that you’re enjoying the scents overall. We’re sorry to hear that one of the room sprays is leaking when used — that’s certainly not what we’d expect, especially as the top is secure and the other bottle is working as it should. If you haven’t already, please do reach out to us so we can look into this and help resolve it for you. Kind regards, grüum team

Posted 5 days ago

“Can't comment on the products as they are gifts but the website was easy to navigate, prices were excellent will definitely try some of their products for myself”

Helpful Report

Posted 1 week ago

Thanks Mandy! We’re glad the site was easy to navigate and that you found our prices appealing. We’d love to hear which products you choose to try next. Kind regards, grüum team

Posted 5 days ago

“All good thanks 🙏”

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Posted 1 week ago

Hi Alan, Thanks so much for your kind note. Delighted to hear you’re happy with Gruum. If you need anything, we’re here. Kind regards, grüum team

Posted 5 days ago

“Hi, including myself ,you've made three people happy. Your products are top class especially the diffuser(s),I purchased your items for two persons that enjoy the ambience of scented candles and 'other smellies'. Hopefully your business will blossom and grow from strength to strength your products and follow-up are to be commended,I wish you and the others good luck and prosperity. The recipients of your products have been given your contact details . Thank-you again.”

Helpful Report

Posted 1 week ago

Hi Graham, Thank you so much for your wonderful words. We’re thrilled to hear the diffusers have brought such a pleasant ambience and that you and your recipients are enjoying them. Wishing your circle continued happiness and prosperity as well. Kind regards, grüum team

Posted 5 days ago

“Brilliant products and smell amazing! Great value for money.”

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Posted 1 week ago

Thanks so much, Janet! We’re thrilled you love the products and the smell ;) Kind regards, grüum team

Posted 5 days ago

“Ordering was very easy and the products arrived promptly. The only reason I have given a 3 stars is that I don't find the product easy to apply”

Helpful Report

Posted 1 week ago

Hi Nicolette, Thank you for taking the time to leave feedback and for highlighting the smooth ordering and delivery experience. We’re not quite sure which product you’re referring to however if you would like to get in touch with us at support@gruum.com and let us know, our team will be happy to offer guidance or look at a suitable next step for you. Warm regards Mikaela-Team grüum

Posted 1 week ago

“Cheers..the missus really enjoys...so handy especially when traveling...great variety also..”

Helpful Report

Posted 1 week ago

Thanks so much, Brian! We’re really glad the missus is enjoying Gruum. We appreciate your lovely feedback. Kind regards, grüum team

Posted 5 days ago

“Really love the smell of your melts & also the room sprays oh & your candles. The smell is not over powering. I would definitely recommend Gruum.”

Helpful Report

Posted 1 week ago

Hi there, Thanks so much! We’re thrilled you love the room freshener and candlle. We really appreciate your support. Kind regards, grüum team

Posted 5 days ago

“Excellent products..The room freshener and candle smell gorgeous”

Helpful Report

Posted 1 week ago

Hi there, Thanks so much! We’re thrilled you love the room freshener and candlle. We really appreciate your support. Kind regards, grüum team

Posted 5 days ago

“Great products and so convenient when travelling”

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Posted 1 week ago

Thanks so much, Angela! We're thrilled you love the products. We really appreciate your support. Best regards, grüum team

Posted 5 days ago

“Love these products especially the candles and room spray. I’m obsessed with the Citrus Eclipse room spray - I’d love this in a candle too.”

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Posted 1 week ago

That’s so nice to hear 😊 We’ll absolutely pass your suggestion on to the team! Best, Team grüum x

Posted 5 days ago

“My skin loves it”

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Posted 1 week ago

Glad to hear that - thank you for taking the time to leave a review! Best, Team grüum x

Posted 5 days ago

“I ordered 3 room fragrance sprays and a cleaning kit. It was very easy to order and pay.The room fragrances smell lovely and natural. The bottles are glass. The cleaning kit has a glass spray bottle, wipe cloth and candle. There's 3 different fragranced solution's. They cleaned well and left a lovely, clean smell.”

Helpful Report

Posted 1 week ago

Thanks so much 😊 Really glad you found everything easy to order and are enjoying the natural scents and cleaning results, that’s lovely to hear! Best, Team grüum x

Posted 5 days ago

“i have only really used the candles , which are good quality burn clean and a good price point . I have ordered the spring bundle due for delivery tomorrow . The bundles are an excellent price point to try new products .”

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Posted 1 week ago

Thanks so much 😊 Glad you’re enjoying the candles, hope you love the spring bundle too! Best, Team grüum x

Posted 5 days ago

“I've had several items from this amazing site, mainly soaps and room fresheners. Gorgeous fragrances and first class service.”

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Posted 1 week ago

Thanks so much 😊 Really glad you’re enjoying the scents and service, means a lot! Best, Team grüum x

Posted 5 days ago

“Great skin products”

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Posted 1 week ago

Hi there, Thank you so much for your 5/5 review! We’re thrilled you think Gruum products are great. We really appreciate your support and look forward to seeing you again soon. Kind regards, Grüum team

Posted 1 week ago

“Good selection and great prices and lovely smells definitely recommend”

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Posted 1 week ago

Hi Louise, Thank you so much for your 5/5 review! We’re thrilled you’re happy with the selection, prices, and lovely scents. We really appreciate your recommendation. Kind regards, Grüum team

Posted 1 week ago

Gruum is rated 4.7 based on 25,428 reviews