Gruum Reviews

Name: Gruum
Rating: 4.73

4.7 Rating 23,364 Reviews

94 %

of reviewers recommend Gruum

4.7

Based on 23,364 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

Visit Website

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Gruum 5 star review on 10th September 2025

307

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been using the suncare product and it has been really good”

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Posted 1 day ago

“I purchased a quantity of Shower Gel bars and have found them very, very disappointing. There is no lather from them at all, and feel that I have completely wasted my money. I have scoured the app looking for how I could complain about the purchase and have not found a way to do it.”

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Posted 3 days ago

“I have a sensitive skin prone to eczema and find i can use most of Gruums products.”

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Posted 3 days ago

“Have ordered a few products from Grumm they gave all been great never had an issue even with sensitive skin. The sizes are great for travelling. Recently tried the after sun for the first time and it was really good.”

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Posted 5 days ago

“I Placed an order couple weeks before going on vacation but when the products arrived some were missing. I contacted your customer service and this was quickly put right and I was able to receive the balance of my order just in time for vacation. It was my first time using this line of products and I must say I have been very happy. The after sun serum literally saved me and in combination with the moisturiser did wonders for my skin after prolong exposure to the sun in Barbados. I will definately be stocking up and trying new products in the future. Thanks.”

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Posted 1 week ago

“The spray on the sleep mist could have been better.”

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Posted 1 week ago

“I have tried the face soap and the perfumes. Also the body butter and moisturiser. All our very good.”

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Posted 1 week ago

“A great range of products in the bundle, most of them I will give as gifts. Great value. My partner loves a bar of soap rather than shower gel. I've bought quite a few items in the past for stocking fillers. The Christmas & Halloween fizzers are fun and prettily packaged. I didn't get on with the facial wash too drying for my sensitive skin. The prickly pear oil is great value and is well known for its benefits. I love the seasonal roll on fragrances, pretty bottles, great gift idea. After sales for a missing item was excellent.”

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Posted 1 week ago

“Lovely products - well worth the money!”

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Posted 2 weeks ago

“Love it Looking forward to buying more”

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Posted 3 weeks ago

“The soap bars (shampoo and body soap) were very nice and practical to use. Their lathering is satisfactory, and they felt nice on the skin (especially the cooling soap bar). The sunscreen has a smooth texture without being oily. I was a bit disappointed by the perfume, since the spray nozzle dispensed too much perfume and it was not very practical to use.”

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Posted 3 weeks ago

“I like grumm products knowing they are free from nasty carcinogenic additives. The deodorants & soaps smell devine. Not keen on the hair conditioner bars as they are awkward trying to get the product on long hair. The bars get stuck in the tin container which is awkward when you have wet hands in shower. Shampoos are great and lather well and leave the hair feeling nice and clean. Think some of the face products are a bit expensive for the amount you get.”

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Posted 3 weeks ago

“Really great products. The subscription service is great and it means you get cheaper prices. Always delivered on time. You can change the frequency or cancel easily. I use the prickly pear oil, it’s great. The only thing I would improve is the website usability, I find it a bit confusing sometimes and tricky to navigate. But gruum are a great company and fab customer service.”

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Posted 3 weeks ago

“Charcoal soap bars are amazing for stressed/broken out skin”

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Posted 3 weeks ago

“Lovely foot cream, easy ordering and quick delivery. A bit expensive and only ordered from a freebie offer.”

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Posted 4 weeks ago

“online easy acces to quality toiletries”

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Posted 4 weeks ago

“Very good products, lovely smell that lasts, fairly fast delivery.”

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Posted 1 month ago

“Was delighted with my last product and great delivery”

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Posted 1 month ago

“I love all the products I ordered, thank you. Just one small complaint - the fragrance spray is oily and stained my top. Perhaps make that clear on the website so people can be aware.”

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Posted 1 month ago

“I've enjoyed gruum's products for a number of years now, the razor subscription in particular has been great compared to competitors. The factor 30 sun cream is AMAZING! I recently completed a 12.5mile trek with work and the only part of my body that caught the sun was the back of my neck as I hadn't applied any. My only complaint currently is the packaging on the razor blades. I used to receive a strip of 4 blades with just the exterior packaging which I could keep for recycling the cartridges. However, when my latest order arrived I found the strip of 4 blades had been split into 2 sets of 2 and each set of 2 hlnow has it's own box. This increase in packaging feels unnecessary? I always felt like gruum wanted to be a sustainable business and reduce it's packaging. Granted, it's recyclable, but think about the space it's taking up in the box. Maybe something to think about”

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Posted 1 month ago

Gruum is rated 4.7 based on 23,364 reviews