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Gruum Reviews

4.7 Rating 19,169 Reviews
93 %
of reviewers recommend Gruum
4.7
Based on 19,169 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Gruum Reviews

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

Visit Website

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Gruum 5 star review on 5th May 2025
Aida Rudavska
Gruum 5 star review on 4th May 2025
Libby Lundy
Gruum 5 star review on 3rd May 2025
Isabel Mahon
Gruum 5 star review on 24th April 2025
Holly Wilson
Gruum 5 star review on 23rd April 2025
Kellie Andrews
Gruum 5 star review on 20th April 2025
Carol Hamer-jones
Gruum 5 star review on 18th April 2025
Genny Cretu
301
Anonymous
Anonymous  // 01/01/2019
I recently started using Gruum products after using the free gift system, I have to say I'm really pleased with their products and have since ordered a lot more products 😊. Very satisfied with all their products so far.
Helpful Report
Posted 11 hours ago
Really good everything they do - I especially like the face serums and the room sprays - I wish the room sprays were available in a much larger size though ! X
Helpful Report
Posted 11 hours ago
Fantastic shampoo and conditioner bars, my hair is in such good condition since using, and helpfully the conditioner bar is a different colour
Helpful Report
Posted 15 hours ago
The product I bought is excellent and at a good price. My first order never arrived for some reason but I contacted customer services and had a replacement within a couple of days.
Helpful Report
Posted 16 hours ago
I have been ordering this product since I moved to the UK from South Africa. It is great! The site is easy to use, clean and the user experience makes it easy for me to navigate to what I want, while also getting prompts at times to what I may need. I will continue to use this site and all its products and would suggest it to others!
Helpful Report
Posted 17 hours ago
I love these products! I took a gamble ordering tbem because I have sensitive skin and can have problems with changing my skincare routine. These products are fantastic and I won’t be changing ever again! I love the fact it’s affordable and products are excellent quality and the packaging is eco friendly and sustainable.
Helpful Report
Posted 19 hours ago
I always receive good service from Gruum when I place an order. I always have a range of their products at home which I enjoy using. The SPF creams are nice to apply and work very well. I also like to top up my order with a bag of wonky soap bars which are a great alternative to normal shower gel and better for the environment. I have ordered from Gruum in the past and will do so again in the future.
Helpful Report
Posted 19 hours ago
Ethical company with high standards and who are proud of what they do. This is what I get from my ordering of products and observation of the company. Love the soaps especially mint one in the morning. The Har Pro shampoo bar for hair growth is the absolute best: easy to carry around, lathers well and seems to lessen hair fall. I’ve ordered the kids shampoo bar for my niece and she loves it.
Helpful Report
Posted 1 day ago
Good informative site, well packaged on delivery and nice products
Helpful Report
Posted 1 day ago
I ordered these products on a whim after trying everything for my dry skin. After a couple of uses of the face wash and gel I have seen a dramatic difference with my skin feeling less angry, calmer and generally nourished. My daughter has used this for her teenage spots and they too have calmed down and are less sore. I’ll be reordering
Helpful Report
Posted 1 day ago
I have ordered many items off gruum, they have always come back amazing. Really great products!
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Posted 1 day ago
Not my kinda thing
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Posted 1 day ago
Item didn't arrive
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Posted 1 day ago
All the products I have received have been lovely, great quality and good value for money. Excellent service too. Thank you
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Posted 1 day ago
I really love the product starting with then packaging, the brand name and the product is really good. Excellent product 10/10
Helpful Report
Posted 1 day ago
I love the majority of the products I’ve purchased. From cooling bars, to lip conditioners, sleeping mist, facial wash bars. I have pretty much everything! However the only things I don’t think work are the hair shampoo and conditioning bars. They don’t seem to lather enough to produce bubbles or enough conditioner to layer onto my hair.
Helpful Report
Posted 1 day ago
Really lovely the products, been using th for years, and very helpful team too
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Posted 1 day ago
We have finally found products that totally agree with out skin! Affordable, natural and most importantly our skin feels much healthier
Helpful Report
Posted 1 day ago
Excellent company. I have ordered twice from them, once for my wife and the second time for my daughter. They are both really happy with the products. Thank you Grüum, much appreciated 😊
Helpful Report
Posted 1 day ago
Loving the Gentle face wash-it smells fabulous too. Also the facial moisturising bar which will be great for taking on holiday too
Helpful Report
Posted 1 day ago
Gruum is rated 4.7 based on 19,169 reviews