Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 25,772 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 25,772 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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322

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I like their shampoo bars. No plastic packaging and a good product.”

Helpful Report

Posted 2 months ago

Hi there, Thank you! We're so glad you’re loving the shampoo bars — the no‑plastic packaging and great results are exactly what we aim for. Warm regards, Mikaela – Team grüum

Posted 2 months ago

“I have using Gruum for quite a while now and really love their products. I don’t buy any single use plastic so love the tins! Adore the hand cream, the foot cream and the body butter in particular,and they smell divine! Highly recommend them, great company”

Helpful Report

Posted 2 hours ago

“Fabulous products, I’ll definitely be buying more.”

Helpful Report

Posted 5 hours ago

“Niestety, przesyłka nie została dostarczona.”

Helpful Report

Posted 5 hours ago

“Awesome. Absolutely love everything is bought. I got it as a Christmas present and I had to buy other stuff! Only one small issue, I ordered a bath and shower oil which came but it did leak in the box so maybe adding a layer of protection for the oil?”

Helpful Report

Posted 6 hours ago

“Every single Gruum product that I have tried has been great. I have never been disappointed. I have a very sensitive skin but the products I've tried have left my skin feeling soft and soothed. I have a very old Gruum razor but couldn't find replacement heads for the handle on the website. It's probably far too old but as it was reliable I've ordered a new one. I like the environmentally friendly nature of the products and the wrapping that they come in.”

Helpful Report

Posted 7 hours ago

“I heard about this company from an offer originally with another company. A couple of years later and having used the face cream a fair bit I realised how good it is. I have just bought another two bottles of factor 30 face cream. It is so much better than a moisturiser I was paying £30 for! The skin on my face is so soft and as it's a suncream it lasts al day.”

Helpful Report

Posted 8 hours ago

Hi Melanie, We truly appreciate your kind review, thank you! It’s fantastic to know how much you are enjoying your products. Warm regards, Mikaela – Team grüum

Posted 7 hours ago

“I love the Nourishing Shampoo bar and the body butter. Gruum have always offered and quick & efficient service. I would highly recommend them.”

Helpful Report

Posted 11 hours ago

Hi there, Thank you so much for your kind review and for recommending us, we really appreciate it! It’s lovely to hear you’ve had a positive experience, and your support means a great deal to our team. Warm regards, Mikaela – Team grüum

Posted 7 hours ago

“Amazing natural products! Definitely recommending !”

Helpful Report

Posted 12 hours ago

Hi Sylwia, Thank you so much for your kind review and for recommending us, we really appreciate it! Your support means a great deal to our team. Warm regards, Mikaela – Team grüum

Posted 7 hours ago

“After buying the summer pack , I have to say I’m impressed . The spf lip balm face moisturiser and the after sun face oil bar in particular have been lifesavers . I have sensitive skin and burn easily - this has been a game changer for me .”

Helpful Report

Posted 13 hours ago

Hi Ruth, Thank you for your kind words and support—we’re so happy to hear you are enjoying your products! We really appreciate your feedback. Warm regards, Mikaela – Team grüum

Posted 7 hours ago

“Lovely products! The soap bar foams beautifully and the toner/serum are fresh and feel so great on my skin. I’m a fan - thank you Gruum! 👏”

Helpful Report

Posted 14 hours ago

Hi Jacquie, What a great review—thank you! We’re really glad you’re enjoying your products and appreciate you sharing it with us. Warm regards, Mikaela – Team grüum

Posted 7 hours ago

“Absolutely thrilled with the perfume , sun cream and lip protector smell lovely and easy to pack for holidays X thank you”

Helpful Report

Posted 1 day ago

Hi there, Thank you for your kind words and support—we’re so happy to hear you are enjoying all your products! We really appreciate your feedback. Warm regards, Mikaela – Team grüum

Posted 7 hours ago

“Love their products! The sun cream is the best:)”

Helpful Report

Posted 1 day ago

Hi there, Thank you for taking the time to leave such lovely feedback! We’re so pleased you’re happy with your products. Warm regards, Mikaela – Team grüum

Posted 7 hours ago

“Really love most of the products I’ve tried. Especially the deodorants. Really good value for money. I hope they bring more scents out.”

Helpful Report

Posted 1 day ago

Hi Kim, Thank you so much for your 5-star review! We’re delighted you’re happy and really appreciate you sharing your feedback with us. Warm regards, Mikaela – Team grüum

Posted 7 hours ago

“Great products, with a great philosophy behind the products. A company that really cares about the planet and making their products accessible to all.”

Helpful Report

Posted 2 days ago

Hi Suzanne, Thanks so much for your lovely feedback. We’re really pleased to hear our values resonate with you as much as the products themselves, that truly means a lot to us. Warm regards, Mikaela – Team grüum

Posted 8 hours ago

“Fantastic products and great service”

Helpful Report

Posted 2 days ago

Hi Paul, Thanks so much for your kind words, it means a lot to us. Warm regards, Mikaela – Team grüum

Posted 8 hours ago

“The solid shampoo suits my dry hair. The facial sunscreen was not greasy but provided moisture and full protection. No red face this summer! I also love the Luxurious hand cream.”

Helpful Report

Posted 2 days ago

Hi there, Thank you for your lovely review – we’re really pleased to hear you’re enjoying the products and that they’re working well for your skin and hair. It’s great to know the solid shampoo suits your hair type, and that the facial sunscreen and hand cream have both been a success for you. We really appreciate your support. Alex - Team grüum

Posted 2 days ago

“I love Gruum products! They are always great quality and the service is fast and friendly. I can recommend everything they sell!”

Helpful Report

Posted 2 days ago

Hi there, Thank you so much for your kind review – we’re really pleased to hear you’re enjoying the products and our service. We truly appreciate your recommendation and support. Alex - Team grüum

Posted 2 days ago

“Very easy to order in the website and goods arrive in good time simple easy recognisable packaging no fuss and good sizes make things affordable to try. Very happy with my purchase of prickly pear oil .. sinks into my sensitive skin without feeling that oily gloopy stickiness .. living it”

Helpful Report

Posted 2 days ago

Hi there, Thank you for your lovely review – we’re really pleased to hear you find ordering easy and that your products arrive quickly and well packaged. It’s great to know you’re enjoying the prickly pear oil and that it works so well for your sensitive skin without any heaviness. We really appreciate your support. Alex - Team grüum

Posted 2 days ago

“It's been a pleasure to using your products 🙂”

Helpful Report

Posted 2 days ago

Hi there, Thank you for your kind review – we’re thrilled to hear you’ve enjoyed using the products. We truly appreciate your support and are happy to have you as a customer. Alex - Team grüum

Posted 2 days ago

“Everything I have bought smells absolutely beautiful. I only buy the offers which are on offer through Martin Lewis because they are brilliant value for money. The only complaint I have is the delivery. None of my deliveries have been when they should have arrived and that can be frustrating. I am 80 years old and not very technically minded !!!”

Helpful Report

Posted 2 days ago

Hi there, Thank you for taking the time to share your feedback – we’re really pleased to hear you’re enjoying the products and their scents. We’re sorry to hear about the delivery delays you’ve experienced. We understand how frustrating this can be, especially when expecting your order on time, and we appreciate you letting us know. We’ve also noted your comments about ordering experience, and we’ll make sure this is shared with the relevant teams for review. Thanks again for your support. Alex - Team grüum

Posted 2 days ago

Gruum is rated 4.7 based on 25,772 reviews