Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 24,611 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 24,611 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

Visit Website

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Gruum 5 star review on 13th January 2026

312

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely products good facial oils ..shampoo bar good for holidays ..”

Helpful Report

Posted 2 months ago

“I recently purchased the facial oil, under-eye treatment, and lip balm, and I’ve been especially loving the last two! After just a few days of use, I can already feel a difference — the under-eye treatment feels soothing and hydrating, and the lip balm keeps my lips soft for hours. The quality is honestly on par with some of the high-end skincare brands I’ve tried, but at a much better value. Everything feels thoughtfully made and gentle on the skin. I’m really impressed and excited to keep using these products!”

Helpful Report

Posted 2 months ago

“The shampoo bar I bought is very good. I will quite likely buy it again. I don't want to buy candles or razors or other stuff I didn't even know existed. I just want to wash my hair. Thank you”

Helpful Report

Posted 2 months ago

“Great products,competitive prices, delivery service good informed about delivery, packaging all recyclable really like this company's ethics towards excellent quality products and the environment.”

Helpful Report

Posted 2 months ago

“I loved all the products I ordered such face serum, cream, skin oil hair serum and the best was the soap but shampoo I love it I always wanted a soap to be able to use as shampoo and gruum one is so good 😍 very happy with my products ♥️”

Helpful Report

Posted 2 months ago

“Slightly pricey but incredible quality. The face wash bar is gentle but cleanses well and the shampoo bar smells incredible”

Helpful Report

Posted 2 months ago

“Excellent products, fantastic service, a very easy to use website and super fast delivery. Could not ask for more from this company!”

Helpful Report

Posted 2 months ago

“I recently tried a few products from grüum and I am very happy with them. The lip product especially have really helped with my dry lips. I would definitely recommend trying them out 😄”

Helpful Report

Posted 2 months ago

“Received my products the other day, the moisturiser is very good it sorted out my dry skin within a few days. Very good products and maybe a good idea for birthday/Christmas presents”

Helpful Report

Posted 2 months ago

“I bought 1 face soap and 1 face cream. I used the soap 1 time and decided to throw both in bin without even opening the face cream to try it. The soap was too bad to even bother to try the face cream. The soap make me feel like I wash my face with oil, grease, not with a soap. Skin feel sliming and gross on touch. Soap make no foam. Is that even a soap?! Waste of money. At least I tried 1 time. Now I know to never buy products from this company ever again. I would rather throw the money on the streets. Like this someone will find the money and use it. Is a better decision then buy Gruum products.”

Helpful Report

Posted 2 months ago

Hi Cosmin, Thank you for sharing your experience. Our face soap is designed to be gentle and nourishing, with a different texture and feel compared to traditional foaming soaps. Some people find it feels more moisturizing and soothing on the skin. We appreciate all feedback as it helps us continue to develop our products and provide the best experience for everyone. Best wishes, Andrea – team grüum

Posted 2 months ago

“Been using Gruum products for a few years and have them to be of high quality and always as described. Packaging is eco friendly and delivery is efficient and speedy. I reusepackaging where I can, e.g. tins, but would like to reuse more.”

Helpful Report

Posted 2 months ago

“Beautiful products for self care and saving the planet. Well done Gruum for following your passion and making your products sustainable.”

Helpful Report

Posted 2 months ago

“Great products, and LOVLEY packaging. Would 100% order from here again.”

Helpful Report

Posted 2 months ago

“I love my Gruum products. The face, under eye and lip oils are beautiful. I look forward to going to bed so I can use them! 😂they smell lovely and my skin feels so hydrated since using them. 🥰”

Helpful Report

Posted 2 months ago

“Received a complimentry set via a prize with mcdonalds promotion,a small neat pack that the wife found useful and would probably consider buying more products at some stage”

Helpful Report

Posted 2 months ago

“Products are exceptional, sustainable and affordable. Moreover they bring value for money, while boosting confidence as well. Keep it up grüum team.”

Helpful Report

Posted 2 months ago

“Love the products. Will be ordering More from here. Just a shame about the delivery time wish it was a bit quicker!”

Helpful Report

Posted 2 months ago

“Most beautiful moisturizer I've ever used, it's made my skin so soft and smells amazing , I've never heard of grüüm until recently and I'm really glad to have found it!”

Helpful Report

Posted 2 months ago

“I loved the hair and skin care the moisturiser smelled lovely however the shampoo and body wash bar smells a-bit masculine to me if anything I’d like if there was some more feminine fragrances like coconut or vanilla maybe?”

Helpful Report

Posted 2 months ago

Hi Elle, Thank you so much for your lovely feedback! We’re glad to hear you enjoyed the moisturiser and your hair and skincare routine overall. We appreciate your thoughts on the scents — everyone’s fragrance preferences are different, and we’re always exploring new options. You might enjoy our har Nourishing Shampoo Bar, which has a softer, more neutral scent that some of our customers find more “feminine” and gentle. You can check it out here: https://www.gruum.com/product/har-shampoo-bar-nourishing-50g/. Thanks again for sharing your thoughts! Best wishes, Andrea – team grüum

Posted 2 months ago

“Absolutely love the Hydra Intense Hydration moisturiser, has a great smell and really nice consistency! Would be even better if they sold a larger size.”

Helpful Report

Posted 2 months ago

Gruum is rated 4.7 based on 24,611 reviews