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Gruum Reviews

4.7 Rating 25,355 Reviews
93 %
of reviewers recommend Gruum
4.7
Based on 25,355 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read Gruum Reviews

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

Visit Website

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Gruum 5 star review on 10th April 2026
Anonymous
Gruum 5 star review on 29th March 2026
Julia Whitwam
Gruum 5 star review on 29th March 2026
Una Griffiths
Gruum 5 star review on 29th March 2026
Una Griffiths
Gruum 5 star review on 29th March 2026
Una Griffiths
Gruum 5 star review on 29th March 2026
Barbara Ritchie
Gruum 5 star review on 14th March 2026
Mrs Deborah Parish
319
Anonymous
Anonymous  // 01/01/2019
It’s smells delightful. So silky smooth can’t wait to get more products
Helpful Report
Posted 3 months ago
I ordered the exfoliant face wash and a face oil, both products are brilliant, smell amazing and feel lovely on the skin. I used the website and the app and both are well made and easy to navigate. Will order again!
Gruum 5 star review on 9th January 2026
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Posted 3 months ago
I purchased a soap bar, reed diffuser and 2 room sprays and I was so pleasantly suprised! The fragrance in the diffuser has lasted for ages and is a great strength - you don't get nose blind to it but it isn't overpowering either. Came well packaged and was very reasonably priced. I will defintely try more items now I know what good quality they are.
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Posted 3 months ago
I love the products. They smell really good and feel gentle on my skin.
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Posted 3 months ago
Delivered quickly, great products, they smell and feel lovely and so far so good on my skin!
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Posted 3 months ago
Lovely products that are good value for money. It’s easy to order with great customer service.
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Posted 3 months ago
As someone that cannot use regular shop bought beauty products I am so grateful to have found gruum. Their products are lovely, nourishing physically and emotionally, they smell amazing and most of all I can use them safely without worrying about a bad reaction.
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Posted 3 months ago
Ordering from the website is easy and orders arrive quickly. I like Gruum's philosophy and have always been happy with my purchases.
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Posted 3 months ago
Great range of products accurately described, ecologically produced and packaged, and extremely effective. For the last five years or so I have been using their moisturiser on my very dry and sensitive skin, and their shampoo and conditioner bars on my grey hair, which is in better condition now I think than it ever has been before. My husband uses their sensitive shaving bar which is working very well where other companies’ products have been too harsh for him during chemo. The prices are reasonable, the dispatch quick and accurate. Very highly recommended.
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Posted 3 months ago
I have tried several products from Gruum and really enjoyed using all of them, as they all do what they are described for and have been really beneficial and simple to use. I love the eco friendly ethos which includes recyclable packaging, and minimal environmental impact. The ingrediants are natural and not animal tested, and I have not reacted negatively to any of them. My hair and skin have thanked me for it and I have also enjoyed sending Gruum products as gifts.
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Posted 3 months ago
I am always so happy with my orders from Gruum. Their products are great to use, unique to other products on the market due to their scents, packaging and variety all in one place. The delivery times are always so quick as well as such reasonable prices which makes all their products so accessible and fantastic value for money!
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Posted 3 months ago
Always easy to shop with. Deliverys fast, products are very good value. I have been a customer of Gruum for years, purchased many items and will continue to do so.
Helpful Report
Posted 3 months ago
I love the products and have bought a variety of items. My favourite has been the deodourant, it works extremely well, smells fresh and clean and is designed so that you can get it out the packaging. I once bought a similar item from another retailer and it got stuck in the tube and didn't really work well at all so I couldn't use it up where as the design by Gruum eliminates this issue and works a treat. The face wash is brilliant too as it looks after my skin. However; whilst the hair soap bars work really well and make my hair less frizzy and soft I miss my hair smelling of beutiful floral scents so I look forward to any new scented versions you may bring out in future.
Helpful Report
Posted 3 months ago
None of the marketing fluff that bigger brands have. Just great for your skin, your purse and the planet. Try alongside your normal skin regime. You'll be pleasantly surprised.
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Posted 3 months ago
Super hair products, good for sensitive scalp.
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Posted 3 months ago
Absolutely love these products, so glad to have discovered this brand.
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Posted 3 months ago
Modern, quirky company manufacturing and selling pure soa[ and other body products at realistic prices .
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Posted 3 months ago
Oils are so good some of the face spray made my face tingle so I stopped using that but all other products are great
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Posted 3 months ago
All the various oils I bought for my wife for Christmas were well received.
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Posted 3 months ago
Gruum is a fantastic company with a superb and excellent quality range of products. I moved to the solid shampoo and conditioner range a number of years ago and my hair has never been happier, now use the solid moisturiser, face oils, masks and soaps too. I'm a total convert and my skin loves it! Customer service is great, very often special offers and postage fast and always accurate. A loyalty program would be a good idea and if there was a way of recycling the razor blades and packaging even better, as would further the environmentally friendly aspect. Keep it up, look forward to more discoveries in the range!
Helpful Report
Posted 3 months ago
Gruum is rated 4.7 based on 25,355 reviews