Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 24,009 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 24,009 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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Gruum 5 star review on 20th October 2025

308

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Product was great, my original order didn't turn up however I contacted customer service and they straight away resent it via tracked post this time and arrived very quickly. Some of the best shampoo and conditioner bars I've used and amazing customer service”

Helpful Report

Posted 2 months ago

“The smell from the cosy cabin diffuser is beautiful and relaxing. I highly recommend it.”

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Posted 2 months ago

“I love these products, really good value for money, fast delivery too My particular favourites are the eye treatment roll on & gel serums”

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Posted 2 months ago

“I took advantage of an Ovo offer and paid postage for a trial pack of suncream, aftersun and lip balm. The suncream is lovely - good factor for the face and not greasy as long as you don't overdo it. Nice smell. I haven't tried the aftersun bar but it smells lovely and the lip balm is a tinted-pink good sized tube. Can't really say value for money as I only paid a small amount for trial sizes and not sure how much they retail at.”

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Posted 2 months ago

“Great products!!!”

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Posted 2 months ago

“I like it, it’s very good and kind to skin. I like the packaging. However I feel like you’d do as many trials anymore and I end up having to buy a big bottle of something that doesn’t agree with my skin. It would be good if you could do a travel pack or a taster pack for all your products so then you can build a bundle you’d use.”

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Posted 2 months ago

“Hi I am writing this review a I love all the products I have and delivery was easy, thank you”

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Posted 2 months ago

“Always love products from Gruum. Not only great priced but fast delivery too!”

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Posted 2 months ago

“I tried just one product which is great, will try more!”

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Posted 2 months ago

“The products from Gruum are incredible, not only are they fantastic on my skin but what I also appreciate is that they're not harmful to the environment. My favourite is definitely the sleep melt butter - it's a must try!”

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Posted 2 months ago

“I absolutely love the products that I have been using. To be honest, I was initially sceptical of how my skin would react and how effective they would be. I was more than pleasantly surprised! I have even been sharing with family who have now been converted! My absolute favourite is the Facial Moisture Bar! It gives my skin all the hydration it needs and leaves me looking and feeling radiant and fresh! :)”

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Posted 2 months ago

“The hair growth shampoo and conditioner bars are absolutely incredible and helping strengthen and grow hair. I’m growing mine to donate and after using these bars for months, the difference is insane! I put them in little mesh bags designed for shampoo/conditioner bars and they last AGES. I’ve got them both on subscription now and can’t recommend enough. Before using solid bars I was wary if they would be as good as normal liquid shampoo/conditioner but I’d say bars are better for both a thorough clean and the environment etc. grüum are such a good company and often have offers on, so much so I’ve ended up buying their other products after receiving freebies e.g a few orders ago I got a free suncream and now that’s our go to facial suncream as it’s lightweight, the ingredients have less chemicals in and it lasts hours. The subscription service is great, ordering is super easy either via the app or website and delivery is always fast. 100% recommend grüum and am a loyal customer now”

Helpful Report

Posted 2 months ago

“The products are amazing. I love the after sun face oil bar, it smells delightful. You can improve the packages or offer reusable ones.”

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Posted 2 months ago

“Hi I collect ur products .. as travel to China a lot and these bars are ideal for those trips ... but I also gift some of them too . Easy to order and brilliant promo offers ., will be ordering again thanks so the quality products”

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Posted 2 months ago

“Absolutely love Grumm, I use the face cream & it's brilliant. Not sticky, smells nice”

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Posted 2 months ago

“I have recently been treated for pre cancerous skin on my face and wanted a really good factor 50 sounscreen to wear every day to protect the new skin. I researched on line and found Gruum and gave it a try. I am really happy with the result and bought some more and also for my son who had a similar problem. This is a lovely light sunscreen with nothing nasty in it. I recommend it and the Company which makes it.”

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Posted 2 months ago

“Love Gruum. The products are consistently high quality and smell sensational. One of the few companies where I risk buying a mystery box as I know all the products will be eminently usable. Plus the packaging is amazing.”

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Posted 2 months ago

“I ordered a few times face creams and soap bars. I'm really happy with the service and with the quality of the products.”

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Posted 2 months ago

“I've been using the shampoo and conditioner bars for a few years and they leave my hair in great condition. They last for ages and are great for travel. The luxurious hand cream is also very good.”

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Posted 2 months ago

“Beautiful products, amazing scents and packaging.”

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Posted 2 months ago

Gruum is rated 4.7 based on 24,009 reviews