Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 26,851 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 26,851 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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327

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love all the products I’ve ordered so far. They smell amazing and I feel good doing my bit for the earth.”

Helpful Report

Posted 2 months ago

Hi Kim, Thank you so much for the wonderful review! We are absolutely delighted to hear that you are loving all the products you've ordered so far, and that they are smelling amazing for you! Knowing that our goodies make you feel good while doing your bit for our beautiful planet truly means the world to the whole team. It is exactly why we do what we do! Thank you for being such a fantastic part of the grüum community, and we hope your products continue to look after you beautifully. Warm Regards, Andrea - team grüum

Posted 2 months ago

“Gorgeous products. Delighted”

Helpful Report

Posted 2 months ago

Hi there, Thank you so much for the lovely feedback! We are absolutely delighted to hear that you are enjoying your gorgeous grüum products. Knowing that you are so happy with your goodies brings a massive smile to the whole team's faces! Have a wonderful day ahead! Warm Regards, Andrea - team grüum

Posted 2 months ago

“I’m new to the Gruum goodies but have been so very surprised at just how effective and pleasant to use they are. The solid shampoo was a revelation, loved its creamy consistency and it left my hair shiny and my scalp comfortable. It is my go to now and I’m trying all the different ones to see which I like best. These products are fantastic for taking on holidays, no chance of leakage or breakage and no liquid limits to worry about. Highly recommend.”

Helpful Report

Posted 2 months ago

Hi there, A very warm welcome to the grüum family! We are absolutely thrilled to hear that your first experience with our goodies has been such a wonderful surprise, and that you are finding them so pleasant and effective to use. It is music to our ears to hear that our solid shampoo was a complete revelation for you! We spent a lot of time perfecting that rich, creamy lather, so knowing it leaves your hair beautifully shiny and your scalp feeling so comfortable brings a massive smile to our faces. Exploring all the different bars sounds like a wonderful adventure—we can't wait to find out which one ends up being your absolute favourite! You have hit the nail on the head regarding travel, too. Saying goodbye to liquid limits and messy leaks makes packing for a holiday so much more relaxing. Thank you so much for the fantastic recommendation, and we hope you continue to enjoy discovering the rest of our range! Warm Regards, Andrea - team grüum

Posted 2 months ago

“Products feel very natural”

Helpful Report

Posted 2 months ago

Hi Debra, Thank you so much for the lovely feedback! We are absolutely delighted to hear that our products feel so wonderfully natural on your skin. We take great care in selecting kind, nourishing ingredients to create that gentle, refreshing feeling, so knowing we have achieved that for you truly means the world to our team. Have a beautiful day ahead! Warm Regards, Andrea - team grüum

Posted 2 months ago

“Great stuff”

Helpful Report

Posted 2 months ago

Hi there, Thank you so much for the wonderful feedback! We are absolutely thrilled to hear that you love your grüum goodies. Knowing that we've hit the mark brings a massive smile to the whole team's faces. Have a fantastic day ahead! Warm Regards, Andrea - team grüum

Posted 2 months ago

“Brilliant product Lovly on the skin would definitely recommend for men and women”

Helpful Report

Posted 2 months ago

Hi Louie, Thank you so much for the brilliant review! We are absolutely delighted to hear that you are loving your grüum goodies and that they feel so lovely on your skin. We love creating products that are perfectly suited for everyone to enjoy, so your wonderful recommendation for both men and women truly means the world to our team. Thank you for brightening our day, and we hope you continue to enjoy that lovely, fresh feeling! Warm Regards, Andrea - team grüum

Posted 2 months ago

“I love most of the products I have ordered. Particularly like the wash bag which is the perfect size. Shampoo is great and the sunscreen is good. I had never used the deoderant before and now I really like it and so does my body.”

Helpful Report

Posted 2 months ago

Hi Cat, Thank you so much for the lovely review! We are absolutely delighted to hear that you are loving your grüum goodies. It is wonderful to know that our wash bag is the perfect fit for your routine, and that the shampoo and sunscreen are keeping you feeling fresh and protected! We are especially thrilled that our deodorant has been such a hit—switching to a new deodorant can be a journey, so hearing that both you and your body are thoroughly enjoying it brings a massive smile to our faces. Thank you for being such a wonderful part of the grüum community, and we hope your products continue to look after you beautifully! Warm Regards, Andrea - team grüum

Posted 2 months ago

“High quality products, but a bit pricey for day to day use, good delivery service and selection. Larger quantity dispensers (250ml) on eg shower gel would be appreciated”

Helpful Report

Posted 2 months ago

Hi Guy, Thank you for sharing your feedback with us, we really appreciate it. It’s wonderful to hear you’re enjoying the quality of our products, and we’re glad the delivery and selection have been a positive experience for you. Your thoughts on larger size options are also really helpful for us going forward. Warm Regards, Andrea - team grüum

Posted 2 months ago

“I have had multiple products from Gruum over the last few years, including the fabulous Advent Calendar in 2025. Every product that I have tried so far has been fabulous. As a person with very sensitive skin, I have yet to have a reaction to any, even during chemotherapy! I’d particularly recommend the SPF 30 Face Sunscreen and the shower bars.. plus the roll on fragrance.. and room fragrance.. you get the drift! I love the products, the ethics and the prices!”

Helpful Report

Posted 2 months ago

Hi Linda, Thank you so much for taking the time to share your wonderful journey with us. Reading your review has truly touched the hearts of the entire grüum team. We are incredibly moved and humbled to hear that our products have been a gentle, soothing comfort for your skin over the last few years, especially during such a significant time with your chemotherapy treatment. We take great care in selecting our ingredients to ensure they are kind to sensitive skin, and knowing they have supported you so beautifully means more to us than words can say. It sounds like you truly made the most of the 2025 Advent Calendar! We love your list of favourites—from the SPF30 Face Sunscreen keeping you protected, to the planet-friendly shower bars, and those gorgeous roll-on and room fragrances. You certainly have fantastic taste! Knowing that you love our ethics and prices just as much as the products themselves is the ultimate compliment. Thank you for being such an inspiring and cherished part of the grüum family, Linda. We are sending you so much love and our very best wishes. Warm Regards, Andrea - team grüum

Posted 2 months ago

“Fantastic Company. Really worth buying from. Products are amazing and also worth the money. They always have special offers and deals. Cannot recommend high enough.”

Helpful Report

Posted 2 months ago

Hi Michael, Thank you so much for the incredible review! Your glowing words have truly brightened everyone's day here at grüum. We are absolutely thrilled to hear that you are loving our products and that you find them such brilliant value for money. We always love treating our community to special offers and deals, so it is wonderful to know you are enjoying those extra perks, too! Your high recommendation means the absolute world to our team. Thank you for being such a fantastic part of the grüum family! Warm Regards, Andrea - team grüum

Posted 2 months ago

“Love the products I've received especially the lip conditioner roll on! Will be reordering that. Prompt efficient service. Thank you.”

Helpful Report

Posted 2 months ago

Hi Bernadine, Thank you so much for the lovely review! We are absolutely delighted to hear that you are loving your grüum goodies, and it is wonderful to know that our lip conditioner roll-on has become your new firm favourite. We will be ready and waiting to get your next batch sent out to you whenever you need it! We always aim to get your orders to your doorstep as swiftly and smoothly as possible, so your kind words about our prompt service truly mean the world to the whole team. Thank you again for brightening our day, and we hope you continue to enjoy that lovely, conditioned feeling! Warm Regards, Andrea - team grüum

Posted 2 months ago

“Amazing products, very easy to order and delivery was quick!”

Helpful Report

Posted 2 months ago

Hi there, Thank you so much for the brilliant feedback! We are absolutely thrilled to hear that you are loving your grüum products. We always want your shopping experience to be as smooth and effortless as possible, so it is wonderful to know that ordering was a breeze and that your goodies arrived safely and swiftly. Thank you for brightening our day, and we hope you thoroughly enjoy using everything! Warm Regards, Andrea - team grüum

Posted 2 months ago

“Very easy to order, arrived promptly and love the products, great quality and affordable. Thanks.”

Helpful Report

Posted 2 months ago

Hi Ali, Thank you for sharing your feedback with us, we really appreciate it. It’s wonderful to hear you’re enjoying the ordering experience and happy with the quality and value of the products. Your comments are really helpful for us going forward. Warm Regards, Andrea - team grüum

Posted 2 months ago

“Love these products, and what they stand for. Would like to see a deodorant as part of the range, without aluminium, as aluminium irritates my skin.”

Helpful Report

Posted 2 months ago

Hi Diane, Thank you for sharing your feedback with us, we really appreciate it. It’s wonderful to hear you’re enjoying the products and what they stand for, and we really value your suggestion regarding an aluminium-free deodorant option. Your comments are really helpful for us going forward. Warm Regards, Andrea - team grüum

Posted 2 months ago

“I loved Gruum's products. It was very good for moisturizing my skin and removing blackheads. I recommend it.”

Helpful Report

Posted 2 months ago

Hi Nilton, We really appreciate you taking the time to leave this review — it truly means a lot to us! 🧡 Kind regards, Team grüum

Posted 2 months ago

“I've been using Gruum for about 4 years now i think it is, i cant even remember how i came across the products. I use the Shampoo Bars, the Face bars and i usually buy a pack of the offcut shower bars - i received a peppermint one in the last bag i got and its been fantastic in this heat, cools me right off! Last year i also bought the suncream and aftersun bar i think it was their summer care package type thing - all items worked a treat! and the slimline suncream bottle is great. I am always trying to find more ways to live sustainably and put more natural products on my body and im super glad that i found Gruum as it has all the prodcuts i need without breaking the bank. Thank you Gruum for what you do :)”

Helpful Report

Posted 2 months ago

Hi Kathryn, Thank you so much for your lovely review and for supporting grüum — it truly means a lot to us. 🧡 Kind regards, Team grüum

Posted 2 months ago

“I was very disappointed at the length of time it took from I ordered until I actually received my order..”

Helpful Report

Posted 2 months ago

Hi Patricia, Thank you for sharing your feedback with us, we really appreciate it. We value your comments regarding the delivery experience, and your feedback is really helpful as we continue working to provide the best possible service for our customers. Warm Regards, Andrea - team grüum

Posted 2 months ago

“I love Gruum products, they are as good as expensive brands”

Helpful Report

Posted 2 months ago

Hi there, We really appreciate you taking the time to leave this review — it truly means a lot to us! 🧡 Kind regards, Team grüum

Posted 2 months ago

“I love Gruum products. No 'nasties' in them, easy to use, no complicated instructions and value for money. Also good delivery service.”

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Posted 2 months ago

Hi Dorothy, Thank you so much for your lovely review and for supporting grüum — it truly means a lot to us. 🧡 Kind regards, Team grüum

Posted 2 months ago

“I purchased the sleep/calming roller ball pens as a gift. I’m confident they will do the job they are designed for just as products I’ve purchased for myself have. I love the packaging, most containers can be repurposed when empty. However, if necessary, all packaging can be recycled. It’s so nice to get away from plastic. Easy to order and all purchases are dispatched quickly and smaller packages are letter box friendly. I love the idea or the bundles they put together, be it for travel, the home etc. prices are amazing too”

Helpful Report

Posted 2 months ago

Hi Karen, Thank you so much for your lovely review and for supporting grüum — it truly means a lot to us. 🧡 Kind regards, Team grüum

Posted 2 months ago

Gruum is rated 4.7 based on 26,851 reviews