Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 24,611 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 24,611 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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Gruum 5 star review on 13th January 2026

312

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Best product I had all my life. I win as a McDonald prize and now I’m a client forever.”

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Posted 2 months ago

“the face stuff i ordered has helped so much with my breakouts from makeup, and when i stop using it and break out again and use it again it helps instantly, makes my skin really soft i love it probably gonna order again”

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Posted 2 months ago

“Perfect company always something new to try i will continue ordering, and their is almost anything to combat skin issues to candle smells, relaxing chill feelings.”

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Posted 2 months ago

“i won a free sample and will be purchasing again! i have very acne prone skin and found that the moisturiser did not block my pores or break me out. i genuinely recommend gruum to everyone who asks me for recommendations.”

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Posted 2 months ago

“I tried the shampoo bar, conditioner bar and the facial cleanser bar; they smell beautiful and certainly work but they don't lather very well. The worst bit for me was two days after I first used the facial cleanser bar it had grown mould so I had to chuck it away.”

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Posted 2 months ago

Hi Alice, Thanks so much for your feedback — we’re really glad to hear you enjoyed the scents and found the products effective, though we’re so sorry to hear about the issue with your facial cleanser bar. That definitely shouldn’t happen. Our bars are made with natural ingredients and contain minimal preservatives, so we recommend storing them somewhere dry between uses to prevent moisture build-up. However, mould growth is very unusual — we’d love to look into this for you and make it right. If you could please get in touch with our support team at support@gruum.com, we’ll be happy to help. Thank you again for taking the time to share your experience. Best wishes, Andrea – team grüum

Posted 2 months ago

“Good product”

Helpful Report

Posted 2 months ago

“Not a heavy skincare guy but not he happiest about getting my liquid soap swapped for a bar eithout me getting a choice so mabye just give people a heads up in advance.”

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Posted 2 months ago

“It is very nice , especially used it on Winter. I really need a moisturizing product during the winter and it is!!and they have a good smell! Recommend it!”

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Posted 2 months ago

“The moisture smells absolutely amazing! Lovely products, I have extremely sensitive skin and have been able to use products from this company with no problems or irritation, which it is a nice change. I will definitely be back to order more and have recommended to friends and family”

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Posted 2 months ago

“Brilliant delivery and quality produce!”

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Posted 2 months ago

“Truly an amazing skincare brand lovely products that did wonders for my skin . Not only cost effective but also environmentally friendly”

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Posted 2 months ago

“Great smells 👌🏼 left my skin feeling hydrated and after a day of insulation and building dust that's a huge relief 🙏🏼 the moisturiser and soap combined have slowly started to open an allow my my face to push out durt naturally. A good steam and away you go. Thank you gruum 🙏🏼”

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Posted 2 months ago

“I loved it”

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Posted 2 months ago

“I ordered the läpp Lip Conditioner - Cranberry, öga Under Eye Treatment and eira Nourishing Face Oil and was pleasantly surprised. This is the first time I have ordered from grüum and it was easy to navigate their website and I recieved the products promptly. Furthermore, the products are truly great and I'm enjoying using them daily. I will certainly be ordering again, thank you!”

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Posted 2 months ago

“I love the products from this site so much I bought more,reasonable prices and good delivery,never dissapointed in my orders.Thankyou so much.”

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Posted 2 months ago

“I recently purchased a few products from Grüum, the Hair Density Serum, Facial Clay Mask, and some relaxing products including the Sleep Mist, Melting Sleep Butter, and the Pulse Point Roller Ball. The serum leaves my scalp feeling soft and not greasy, although I’ve only used it a couple of times so it’s too early to see results. The Facial Clay Mask leaves my skin feeling beautifully soft and refreshed. The relaxing range is wonderful, I love the natural scents, especially the Melting Sleep Butter, which is my favourite. I usually have trouble sleeping, but using these products really helps me unwind and drift off more easily. Overall, I’m really happy with these natural, high-quality products and would definitely recommend Grüum!”

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Posted 2 months ago

“Love the lavender shower oil, and the other oils i purchased for my hair... like the ingredients are good. Just wish details were on the bottles as I am forgetful and keep needing to check the website for each item to remind myself how to apply etc!”

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Posted 2 months ago

“I started using the skin care brand of Gruum however my skin started breaking out a few weeks ago after so I had to stop unfortunately. I do not use it anymore”

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Posted 2 months ago

Hi Angela, Thank you for taking the time to share your experience. We’re really sorry to hear that the products didn’t agree with your skin — everyone’s skin can react differently, and we completely understand your decision to stop using them. If you’d like, our team would be happy to help you identify which product might have caused the reaction or suggest gentler alternatives that could be better suited to your skin type. Please feel free to reach out to us at support@gruum.com. We really appreciate your feedback and hope we can help you find something that works perfectly for you in the future. Best wishes, Andrea – team grüum

Posted 2 months ago

“Found this product amazing for my skin on my face Ill diffently order again i now feel younger than my age”

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Posted 2 months ago

“I love Gruum. Good for my skin.”

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Posted 2 months ago

Gruum is rated 4.7 based on 24,611 reviews