Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 24,012 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 24,012 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

Visit Website

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Gruum 5 star review on 20th October 2025

308

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was made aware of Grüum by Martin Lewis / Moneysaving Expert when they were highlighting a special deal that was on, last summer I think, in which I received a cool little pack of the factor 30 sun cream, a soap and something else, and all for £5, which was amazing value. I have very sensitive skin, having life long eczema, so was skeptical of it agreeing with my skin, but I needn’t have worried, my skin loved it, and it’s now the only sun cream I use. Thanks Grüum, and keep up the good work.”

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Posted 3 months ago

“I have had a few of the "only pay postage" offers via Railcard. They are always nicely & securely packaged. I like the room diffusers & especially like the sun cream for the skin and lips but can't get on with the soap (I have tried a few) or the skin rubs. Even though we have a water softener I can't get them to lather.”

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Posted 3 months ago

“A delightful fragrant and soothing product for my face easy to carry when travelling”

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Posted 3 months ago

“I ordered a small pack of facial sun care products from Grüum, and found the process simple & effective. Above all, the quality of the products stood out - especially the aftersun balm (in the shape of a disc), which made an immediate difference to my wife on our recent holiday.”

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Posted 3 months ago

“The shampoo is nice and it lathers up so quickly. I’m not sure about the benefits but my husband seems to like a bar of soap for washing his hair and this works for him well. I’ll be getting a replacement for him soon.”

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Posted 3 months ago

Hi there, Thanks so much for your lovely comment, we’re really glad to hear you love the Shampoo Bar! It looks like the 3-star rating might have been selected by mistake, but either way, we really appreciate your support and feedback. 💚 If there’s anything else we can help with, just let us know! Best wishes, Andrea - team gruum

Posted 3 months ago

“Very good service. Products are top class.”

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Posted 3 months ago

“I've repeatedly ordered from Gruum and always found their products to be good - the only thing I've had that has been a slight disappointment is some a free reed diffuser, where the scent wasn't very strong (though I've had other diffusers before and since that have been of a good strength)”

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Posted 3 months ago

“I love the gruum products that I received through the post. The spf face cream is brilliant and a little goes a long way. In the evening I wash it off with the oil bar and it's really improved my skin. The spf lip balm is equally as nice and protects my lips and moisturises them. Ordering was seamless and delivery was quick and the items were well packaged.”

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Posted 3 months ago

“Simon and his team have a great range of products at Gruum. I haven't yet tried a product I didn't like and find effective. Their moisturisers are sublime. However, what I appreciate more about Gruum is that they are a company that values sustainability, and their products are excellent value. Where big branded skin products can be ridiculously expensive, with Gruum, you are getting exceptional quality at the right price! I highly recommend you try some of their products. Keep up the good work Gruum!”

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Posted 3 months ago

“Excellent products, fabulous customer services, would recommend to friends and family.”

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Posted 3 months ago

“I am so very pleased to know about Gruum. I love the products and also the ethos/values of the Company. I have used a wide variety of Gruum products and love them all. Ive also given Gruum products as gifts to friends and relatives, and they are now fans too.”

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Posted 3 months ago

“I was introduced to Gruum products with a gift and have never looked back! Their shampoo and conditioners are brilliant and work really well. I travel regularly and having a solid soap shampoo rather than a liquid makes packing far easier!!”

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Posted 3 months ago

“Love these products”

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Posted 3 months ago

“It is very easy to order on their website and they often have good deals or sales on with free delivery over £30. Their products have minimal and eco-friendly packaging and they are good quality too. Not sure if the anti-aging products are having any effect yet though!”

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Posted 3 months ago

“I love the products and they smell so nice! Very good items”

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Posted 3 months ago

“I've been using grüum products for some time now. I trust that they are using quality ingredients. I'm happy to continue to use them. I like their regular offers & the range of different items.”

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Posted 3 months ago

“Every product i have tried has been amazing.. my favourite item so far is the face oil bar.. its so hydrating.”

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Posted 3 months ago

“Excellent hair products. I only use Gruum coconut oil bar shampoo and conditioner which are both ideal for my hair. They strengthen my hair and stops hair loss while washing my hair. Thank you very much Gruum.”

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Posted 3 months ago

“They listened to my (and there must have been more) comments over their packaging, which used to be so rigid I had to cut the bottles to get all the product out. Now they are nice and squeezy. The products seem to work well, I've got my pension and my skin still looks OK. i don't only use Gruum but I probably use it more than any other product. I've only put 5 for woud I recommend it because it's not the kind of conversation I have with my friends and colleagues.”

Helpful Report

Posted 3 months ago

“I’m really enjoying some of them Grum products even though I’m not a soap person I’ve found them nice without leaving any residue.The scents are nice and refreshing.Love the lip oil has made a great difference in moisturizing my lips.”

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Posted 3 months ago

Gruum is rated 4.7 based on 24,012 reviews