Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 25,882 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 25,882 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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322

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Disappointed this time”

Helpful Report

Posted 2 months ago

Hi there, Thanks for taking the time to leave a review. We are sorry to hear this and we would love to understand what happened, your feedback is important to us. We are always on hand to put things right so if you would like to reach out to us at support@gruum.com (with the subject reviews io) I am sure we can help. Warm regards Mikaela-Team grüum

Posted 2 months ago

“I discovered Gruum via my blue light card account as the were offering a free self care box and I only had to pay the postage. I was thrilled with the quality of the products inside and quickly ordered again. My second order included a free mystery gift which was fabulous. I’m loving the quality of these products, in particular the soaps which smell amazing and leave my skin feeling great. Also the calming spray, sends me to into a lovely sleep! I will definitely be ordering more from Gruum and will be telling everyone I know to do the same!”

Helpful Report

Posted 2 months ago

Hi Jenny, Thank you for your wonderful review! We're Glad to hear that you enjoyed your self-care box and mystery gift, and that our soaps and calming spray are helping you feel great and sleep well. We really appreciate your support and recommendation! Kind regards, Team Grüum

Posted 2 months ago

“Really lovely set. I got the lavender one. The oil and spray are really amazing. I use it at night especially when I struggle to sleep. With a eye sleep mask on, it helps make me feel cosy and I'm able to sleep soundly. I like that it's pregnancy friendly too, knowing my skin is safe as I sleep.”

Helpful Report

Posted 2 months ago

Hi Lucy, Thank you for your wonderful review! We're so glad the lavender set is helping you feel cosy and sleep soundly at night. It’s great to hear that you appreciate it being pregnancy-friendly too. Kind regards, Team Grüum

Posted 2 months ago

“Amazing products”

Helpful Report

Posted 2 months ago

Hi Sruthi, Thank you so much for your kind words! We're delighted to hear you’re enjoying our products. Kind regards, Team Grüum

Posted 2 months ago

“Nice product. Eco friendly no nasties which is the way we want the world to go please keep it up”

Helpful Report

Posted 2 months ago

Hi Lauren, Thank you for your kind words! We're so glad you’re enjoying the product and appreciate our eco-friendly, natural approach. We’ll definitely keep it up! Kind regards, Team Grüum

Posted 2 months ago

“This is the 2nd time that I've ordered from Gru"um & the quality is as outstanding as the 1st time,lovely products that are not only skin kind to you but also beloved Mother Earth 🌎”

Helpful Report

Posted 2 months ago

Hi Wendy, Thank you for your lovely review! We're delighted to hear that your second experience with Grüum has been just as outstanding as the first. It’s wonderful to know you appreciate both the quality of our products and their kindness to the planet. Kind regards, Team Grüum

Posted 2 months ago

“I ordered a few products for my wife. I was impressed with how easy it was to navigate the website, and with how quickly the products arrived. My wife was really impressed witht he quality of the cream and we use the spray on our pillows nightly. I will definitely be ordering again.”

Helpful Report

Posted 2 months ago

Hi Callum, Thank you so much for your kind words, Callum! We’re glad you found the site easy to navigate, your order arrived quickly, and your wife is happy with the cream and pillow spray. Kind regards, Team Grüum

Posted 2 months ago

“I LOVE Gruum's shampoo bars. They lather up so nicely and save a plastic bottle too.”

Helpful Report

Posted 2 months ago

Hi there, Thank you so much for your lovely review! We’re thrilled you’re enjoying the shampoo bars and that they lather nicely while helping reduce plastic. 💚 Kind regards, Team Grüum

Posted 2 months ago

“I am a huge fan of Grüum and their products and ethics. I love the fact that everything is natural, but still of excellent quality. Good delivery times these days too. It is so much easier ordering on the app now too. The company and products absolutely deserve the full five stars.”

Helpful Report

Posted 2 months ago

Hi Ellen, Thank you for your wonderful review! We're delighted to hear you're such a fan of Grüum, our products, and our values. It's great to know you're enjoying the quality, delivery times, and the ease of ordering on the app. We really appreciate your support! Kind regards, Team Grüum

Posted 2 months ago

“I really love the hair density serum that I bought and it arrived very quickly. Thank you.”

Helpful Report

Posted 2 months ago

Hi Elisabeth, Thank you for your lovely feedback! We're so pleased to hear you're enjoying the hair density serum and that it arrived quickly. Kind regards, Team Grüum

Posted 2 months ago

“I purchased a gruum deodorant. It smells lovely, keeps me dry and I love that it contains only natural ingredients. I've been using it for about 3 weeks now and I think it will probably last at least another 15 weeks. Really pleased with my purchase.”

Helpful Report

Posted 2 months ago

Hi there, Thank you for your fantastic review! We're so glad to hear you're enjoying the Tropical Bliss Mineral Deodorant and that it keeps you dry while being made from natural ingredients. It’s great to know it’s lasting well too! Kind regards, Team Grüum

Posted 2 months ago

“I really like the hair and facial soap bars.”

Helpful Report

Posted 2 months ago

Hi there, Thank you so much for your lovely feedback! We’re really glad you like the hair and facial soap bars. If you need anything else, just let us know. 💚✨ Warm regards, Team Grüum

Posted 2 months ago

“Having now ordered a few times i cant help but keep looking to see what's new or what's deals they have. Im a real stress head and struggle to sleep but have found a combination of Gruum products really help me wind down and most nights I can manage a few hours of bliss. What I also love about the products is the simple labels n bottles no fancy prints required or missed although I've had to use a marker pen on some of the smaller roll ons to avoid running under eye cream on my lips (its an age thing) Finally what i do also really appreciate is the simple packaging when posted. No silly oversized boxes etc. Well done guys absolutely loving it”

Helpful Report

Posted 2 months ago

Hi Jo, Thank you for your wonderful review! We're so glad to hear you're enjoying exploring our products and finding combinations that help you wind down in the evenings. It’s also great to know you appreciate the simple labels and packaging — that’s something we care a lot about. Thanks again for your support! Kind regards, Team Grüum

Posted 2 months ago

“All the products I’ve tried so far are amazing! My favourites are the prickly pear oil and the cranberry lip conditioner (with hyaluronic acid). Not only are they easy to apply and effective, but they also come in glass containers; 'No plastic' is a wonderful bonus for me, as I always look for plastic-free cosmetics! I’m definitely looking forward to restocking my favourite soap bars and more.”

Helpful Report

Posted 2 months ago

Thank you for your lovely review, Selena! We're so pleased to hear you're enjoying the products, especially the prickly pear oil and cranberry lip conditioner. It’s great to know the plastic-free glass packaging is a bonus for you too. We really appreciate your support and look forward to you restocking your favourites! Kind regards, Team Grüum

Posted 2 months ago

“I love this small company producing quality goods for our precious bodies. I'm sooo suprised how so few people know about good products and care without SLS, parabens etc”

Helpful Report

Posted 2 months ago

Hi there, Thank you so much for your lovely feedback! We’re thrilled you’re enjoying our products and sharing the message about care without SLS, parabens, etc. Your support means the world to us! Kind regards, Team Grüum

Posted 2 months ago

“I had a small issue with an item on delivery. It was resolved immediately and a replacement received with a few day.”

Helpful Report

Posted 2 months ago

Hi there, Thank you for your feedback! We're glad to hear that the issue with your delivery was resolved quickly and that your replacement arrived within a few days. We always aim to make things right as swiftly as possible. Kind regards, Team Grüum

Posted 2 months ago

“Fast postage. Lovely shampoo and conditioner bars. I bought the pulse point fragrances for my friend and she loves them all. The soap smells divine too. Thank you.”

Helpful Report

Posted 2 months ago

Hi Dena, Thanks so much for the 5 stars! We're really glad to hear your order arrived quickly and that you’re loving the shampoo and conditioner bars. It’s lovely to know your friend is enjoying all the pulse point fragrances too — and we couldn’t agree more about the soap, the scent is gorgeous! Thank you for your kind words. Warm regards, Mikaela – Team grüum

Posted 2 months ago

“I have tried most of the set, including the perfume, bed spray, soaps, and stress roller, and I’m really impressed. The perfume has a lovely, gentle scent that lasts throughout the day without being overpowering. The bed spray makes my room smell fresh and calming, which really helps me relax before sleeping. The soaps leave my skin feeling clean, soft, and lightly fragranced, and the stress roller is perfect for quick moments of relaxation during the day. The scent is soothing and helps me unwind when I feel tense. Overall, it’s a beautiful self-care set and I would definitely recommend it to anyone who enjoys calming scents and a little daily relaxation.”

Helpful Report

Posted 2 months ago

Hi Anna‑Marie, Thank you so much for the 5 stars! We’re absolutely delighted to hear how much you’re enjoying our whole range. It’s wonderful to know our products have all become part of your routine. We’re also really glad the puls point rollers are giving you those little moments of relaxation throughout the day — that’s exactly what it’s there for. Your feedback means a lot, and we’re so happy you’d recommend us to others looking for a bit of self‑care. Warm regards, Mikaela – Team grüum

Posted 2 months ago

“I have ordered a few different products from gruum and have loved them all, when I first started using shampoo in a bar I initially tried a cheap one of the highstreet and hated the way it made my hair feel - too squeeky clean and in need of lots of conditioner but the gruum coconut one leaves my hair feeling really good. I love their roll on scents which are perfect for a quick pick-me up or freshen up and fit easily into my handbag. The fact that they are animal and planet friendly make these even better!”

Helpful Report

Posted 2 months ago

Hi Emily, Thanks so much for the 5 stars! We're delighted to hear you’ve loved everything you’ve tried from grüum. Our coconut shampoo bar is a favourite for exactly that reason. It’s wonderful to know you’re also enjoying the roll‑on scents on the go. And thank you for appreciating approach — it means a lot to us. Warm regards, Mikaela – Team grüum

Posted 2 months ago

“Great company. Ive bought stress reliever scents, hair shsmpoos , soaps from them too, they all long lasting and smell delicious. I have very sensitive skin and had no bad reactions. I woupd recommend x Plus being a blue light oersonell they were very kind x”

Helpful Report

Posted 2 months ago

Hi Eileen, Thank you so much for your lovely review! We’re delighted to hear you’ve enjoyed our hair and body products — and even better that they’ve all been gentle on your sensitive skin. That means a lot to us. We’re also really glad our Blue Light offer could give a little kindness back your way. 💙 Warm regards, Mikaela – Team grüum

Posted 2 months ago

Gruum is rated 4.7 based on 25,882 reviews