Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 26,851 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 26,851 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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327

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Graet products made in the UK which are a reasonable price.. Friendly staff and orders are processed quickly.”

Helpful Report

Posted 2 months ago

Hi Libby, Thanks for your lovely review, it means a lot to us. Thank you for sharing your experience. Warm regards Mikaela Team grüum

Posted 2 months ago

“The process from order to recieving the products was relatively easy and quick! I wasn't sure what to expect since never ordering products like these before but I have been surprised every time I open and trial each of the products I brought! I love love love their Mineral Deodorant (finding it works better then even brands like boots and smells great too!) and a product that has me super surprised on how much I love using it is their face oil (wasn't sure I initially but now it's a stable in my skin care routine)!”

Helpful Report

Posted 2 months ago

Hi Evelyn, Thanks for taking the time to leave such a thoughtful review. This is so great to hear, we are really pleased everything is working well for you and has become part of your routine. Warm regards Mikaela Team grüum

Posted 2 months ago

“Great smelling easy to use products, long lasting the shampoo bar lasts ages. Kind to sensitive skin. Would be nice if the bars came in waxed boxes.”

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Posted 2 months ago

Hi Colin, Thanks for taking the time to leave such a thoughtful review, it means a lot to us. Warm regards Mikaela Team grüum

Posted 2 months ago

“Ordered a few things from Gruum and they were all lovely 😍 the suncream is fantastic, plenty in a bottle, really thick and spreads well, the face replenishing oil is brilliant 👏 great for my skin, what a great find for me”

Helpful Report

Posted 2 months ago

Hi William, Thanks for the lovely review and for the 5 stars! Your support means a lot to us and we are so glad to hear that you are so pleased with all of your products! Warm regards Mikaela Team grüum

Posted 2 months ago

“we both love your products, shaving balm is very good. I love the sun products after sun oil bar, face sunscreen.”

Helpful Report

Posted 2 months ago

Hi Sandy, Thanks so much for your lovely review! We're delighted to hear that you’re both enjoying our products, and that the shaving balm and sun care range—including the after sun oil bar and face sunscreen—have been working so well for you. It means a lot to know they’ve become favourites! Warm Regards, Andrea - team grüum

Posted 2 months ago

“I rarely purchase from gruum but when I do I am amazed at how good the products are. I have passed on the site to family and friends regarding different products sold. Many thank Simon ☺️”

Helpful Report

Posted 2 months ago

Hi Jo, Thanks so much for your lovely review! We're delighted to hear you've been so impressed with our products each time you've ordered. It also means a lot that you've recommended grüum to your family and friends—thank you for spreading the word! Warm Regards, Andrea - team grüum

Posted 2 months ago

“My first time with them was a free sample through my bank and the product was nice and spelt great. I have ordered more stuff, but currently overseas so I havent had a chance to use it. So lets just pretend I have. Yeah they are great and great value.”

Helpful Report

Posted 2 months ago

Hi James, Thanks so much for your fantastic review! We're delighted to hear you enjoyed your first product and that it made such a great impression. We hope you're having a great time overseas, and we're confident you'll love your new goodies just as much when you get the chance to use them. Thanks for your support and for the smile! 😊 Warm Regards, Andrea - team grüum

Posted 2 months ago

“Always good quality products and great service”

Helpful Report

Posted 2 months ago

Hi Susan, Thank you so much for your kind words! We're delighted to hear you've been happy with both the quality of our products and the service you've received. Your support means a lot to us. Warm Regards, Andrea - team grüum

Posted 2 months ago

“Fabulous products”

Helpful Report

Posted 2 months ago

Hi Katie, Thanks so much for your lovely review! We're delighted to hear you're enjoying our products. Your support really means a lot to us. Warm Regards, Andrea - team grüum

Posted 2 months ago

“I have just started using Gruum products, I had seen them in the past but never bought anything until there was a special deal on and I thought give it a try and I am so glad I did, my husband has very dry skin and can never find soap that helps until we tried the Gruum Lavender soap with the Shea butter and coconut oil, his skin is amazing now, this is the only soap he will use now, very happy with my purchases”

Helpful Report

Posted 2 months ago

Hi Joyce, Thank you so much for your lovely review and for supporting grüum — it truly means a lot to us. 🧡 Kind regards, Team grüum

Posted 2 months ago

“Absolutely love my SPF face cream and SPF lip conditioner. Great value for money and would highly recommend for anyone looking for friendly and sustainable skin care.”

Helpful Report

Posted 2 months ago

Hi Grace, Thank you so much for your lovely review and for supporting grüum — it truly means a lot to us. 🧡 Kind regards, Team grüum

Posted 2 months ago

“Had an order for summer bundles with Gruum, and I was definitely impressed! The mineral deodorant is super effective, I used it for a very warm holiday in Italy and I kept me fresh for the whole day. Also the smell was absolutely amazing! The nourishing oil is so smooth and absorbs quickly which is very surprising for an oil. The face sunscreen is very nice no smell, and it hydrates the skin, I do normally need to have a face lotion underneath but you don't need it with this one. I have also tried the face aftersun bar and it is incredible, leaves the face hydrated and glowing. The cherry on the top is the very well made washbag with very nice finishings, definitely recommend!”

Helpful Report

Posted 2 months ago

Hi Alessandra, We really appreciate you taking the time to leave this review — it truly means a lot to us! 🧡 Kind regards, Team grüum

Posted 2 months ago

“Easy to navigate and buy products. Fast shipping and the products are great quality. Would recommend especially if you have sensitive skin”

Helpful Report

Posted 2 months ago

Hi Jack, Thank you so much for your lovely review and for supporting grüum — it truly means a lot to us. 🧡 Kind regards, Team grüum

Posted 2 months ago

“Only buy Gruum products now. Really happy with everything. Good price, smell great and good for the environment too.”

Helpful Report

Posted 2 months ago

Hi J Urquhart, Thanks so much for taking the time to leave a review. We’re really pleased to hear you’re enjoying the products and that they’ve become your go-to choice — it means a lot to know you’re happy with the quality, scents, and sustainability too. Warm Regards, Andrea - team grüum

Posted 2 months ago

“Really great products! I recommend the after sun oil bar, just amazing!”

Helpful Report

Posted 2 months ago

Hi Vasiliki, Thank you for sharing your feedback with us, we really appreciate it. It’s wonderful to hear you’re enjoying our products, especially the after sun oil bar. Your recommendation means a lot to us, and your comments are really helpful for us going forward. Warm Regards, Andrea - team grüum

Posted 2 months ago

“I never got it!!!”

Helpful Report

Posted 2 months ago

Hi Jasmine, Thank you for sharing your feedback with us. We're sorry to hear your order hasn't reached you. We've reached out to you privately so we can look into this and get it sorted as quickly as possible. Warm Regards, Andrea - team grüum

Posted 2 months ago

“I have been buying from Gruum for over 2 years now. I get a 3 monthly subscription of shampoo and conditioning bars which I love! I also treat myself to offers as and when they come up. I have probably ordered over 30 different profucts from hair care to skin care as well as scented perfume oils. All products come in recycled packaging. I have never had a bad reaction from anything I have used. All travel friendly. Website is easy to use, items have come quickly via Royal Mail. Great competitive prices. Always lots of deals and offers to be had, so keep an eye on your emails! I have loveed all their products, they have no nasty chemicals in them. I like that they are made in the UK and that I am supporting a small, growing business. I definitely recommend anyone to give Gruum a try, you wont be dissapointed.”

Helpful Report

Posted 2 months ago

Hi there, Thank you so much for sharing your wonderful feedback with us, we really appreciate it. It’s fantastic to hear you’ve been with us for over two years and are enjoying so many of our products. We’re delighted that our shampoo and conditioner bars, skincare, fragrances and eco-friendly packaging have all become part of your routine. Your continued support and recommendation mean so much to us, and your comments are really helpful for us going forward. Warm Regards, Andrea - team grüum

Posted 2 months ago

“Always happy with Gruum ,they smell divine and the face suncream is lovely,the soaps have such a nice smell but do not irritate my skin asI have sensitive skin , definitely purchasing more”

Helpful Report

Posted 2 months ago

Hi there, Thank you for your lovely review. We are so pleased to hear how much you are enjoying your products and that they are kind to your sensitive skin. Warm regards Mikaela-Team grüum

Posted 2 months ago

“Love the quality of Gruum products, the face cream with spf is brilliant.”

Helpful Report

Posted 2 months ago

Hi Tony, Thanks for your review, we are so pleased to hear you are enjoying your products and that the spf is working so well for you. Warm regards Mikaela-Team grüum

Posted 2 months ago

“Favourite company for cosmetics. It’s so ecological and practical. Also the ingredients are amazing and so nourishing for the body. Highly recommend.”

Helpful Report

Posted 2 months ago

Hi Susannah, Thank you for your lovely review. We are so pleased to hear how much you are enjoying your grüum goodies! Thank you also for the 5 stars and recommendation, it means a lot to us! Warm regards Mikaela Team grüum

Posted 2 months ago

Gruum is rated 4.7 based on 26,851 reviews