Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 25,890 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 25,890 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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322

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have used many products from here, face moisturiser , spray and also now the hair oil. And all amazing! Highly reccommend”

Helpful Report

Posted 2 months ago

Thank you so much for your lovely feedback! 💛 We’re so happy to hear you’re enjoying the face moisturiser, spray, and hair oil. Your recommendation means a lot to us! 🌿✨

Posted 2 months ago

“No troubles with ordering process, good product, great price. I wasn’t aware of the companies environmental and ethical values so that was a lovely bonus! Thanks”

Helpful Report

Posted 2 months ago

Thank you so much for your kind words! 💛 We’re thrilled to hear you enjoyed the ordering process and the product, and we’re so glad our environmental and ethical values were a lovely bonus for you. 🌿✨

Posted 2 months ago

“I have ordered various products from Grumm. Each have arrived quickly and in perfect condition. The products are packaged in functional bottles and pots etc that are instantly recognisable as Gruum products. The products smell great and do exactly what they say they do. I am happy to recommend Gruum products.”

Helpful Report

Posted 2 months ago

Hi Sian, Thank you so much for your lovely feedback! We're thrilled everything arrived quickly and in perfect condition, and that you’re happy with the packaging and scents. Your recommendation means a lot to us! Kind regards, Team Grüum

Posted 2 months ago

“Really enjoy using products that work and feel great on your skin, perfect 👌”

Helpful Report

Posted 2 months ago

Hi Sarah, Thank you for your lovely feedback! We're so glad you’re enjoying products that work well and feel great on your skin. Kind regards, Team Grüum

Posted 2 months ago

“Excellent customer service and lovely, plastic-free products! Even if you can't bring yourself to switch entirely, these are still so worth it - even if you only use them 50% of the time, that's still a huge plastic reduction!”

Helpful Report

Posted 2 months ago

Hi there, Thank you for your wonderful review! We're thrilled to hear you appreciate our customer service and plastic-free products. Even using them part of the time makes a big difference, and we're so glad you find them worth it. Kind regards, Team Grüum

Posted 2 months ago

“I ordered a couple of items from this company, the calming spray and the melting sleep butter. Both items came on time, wrapped in recyclable packaging. The butter is extraordinary, it melts beautifully onto my skin leaving it moisturized and giving off a lovely fragrance. The spray can be used on both my face and my pillow at night before I fall asleep. Will definitely be ordering more products from here!”

Helpful Report

Posted 2 months ago

Hi Shumona, Thank you for your lovely review! We're delighted to hear that the calming spray and Melting Sleep Butter have been such a treat, and that you appreciate the recyclable packaging. It's wonderful to know they help you relax and enjoy your nighttime routine. Kind regards, Team Grüum

Posted 2 months ago

“Quality Product”

Helpful Report

Posted 2 months ago

Hi Sheila, Thank you so much for your kind words! We’re thrilled you’re happy with Gruum and that the quality meets your expectations :) Kind regards, Team Grüum

Posted 2 months ago

“tried the 3 products they sent me, really loved it! Especially i have acne prone skin, it did not irritate my skin and was even able to help with my acne 🫶🏻🫶🏻🫶🏻🫶🏻”

Helpful Report

Posted 2 months ago

Hi Venize, Thank you so much for sharing your experience! We’re thrilled to hear the products worked well for your acne-prone skin and didn’t irritate it. Your support means a lot to us! 🫶🏻 Kind regards, Team Grüum

Posted 2 months ago

“Disappointed this time”

Helpful Report

Posted 2 months ago

Hi there, Thanks for taking the time to leave a review. We are sorry to hear this and we would love to understand what happened, your feedback is important to us. We are always on hand to put things right so if you would like to reach out to us at support@gruum.com (with the subject reviews io) I am sure we can help. Warm regards Mikaela-Team grüum

Posted 2 months ago

“I discovered Gruum via my blue light card account as the were offering a free self care box and I only had to pay the postage. I was thrilled with the quality of the products inside and quickly ordered again. My second order included a free mystery gift which was fabulous. I’m loving the quality of these products, in particular the soaps which smell amazing and leave my skin feeling great. Also the calming spray, sends me to into a lovely sleep! I will definitely be ordering more from Gruum and will be telling everyone I know to do the same!”

Helpful Report

Posted 2 months ago

Hi Jenny, Thank you for your wonderful review! We're Glad to hear that you enjoyed your self-care box and mystery gift, and that our soaps and calming spray are helping you feel great and sleep well. We really appreciate your support and recommendation! Kind regards, Team Grüum

Posted 2 months ago

“Really lovely set. I got the lavender one. The oil and spray are really amazing. I use it at night especially when I struggle to sleep. With a eye sleep mask on, it helps make me feel cosy and I'm able to sleep soundly. I like that it's pregnancy friendly too, knowing my skin is safe as I sleep.”

Helpful Report

Posted 2 months ago

Hi Lucy, Thank you for your wonderful review! We're so glad the lavender set is helping you feel cosy and sleep soundly at night. It’s great to hear that you appreciate it being pregnancy-friendly too. Kind regards, Team Grüum

Posted 2 months ago

“Amazing products”

Helpful Report

Posted 2 months ago

Hi Sruthi, Thank you so much for your kind words! We're delighted to hear you’re enjoying our products. Kind regards, Team Grüum

Posted 2 months ago

“Nice product. Eco friendly no nasties which is the way we want the world to go please keep it up”

Helpful Report

Posted 2 months ago

Hi Lauren, Thank you for your kind words! We're so glad you’re enjoying the product and appreciate our eco-friendly, natural approach. We’ll definitely keep it up! Kind regards, Team Grüum

Posted 2 months ago

“This is the 2nd time that I've ordered from Gru"um & the quality is as outstanding as the 1st time,lovely products that are not only skin kind to you but also beloved Mother Earth 🌎”

Helpful Report

Posted 2 months ago

Hi Wendy, Thank you for your lovely review! We're delighted to hear that your second experience with Grüum has been just as outstanding as the first. It’s wonderful to know you appreciate both the quality of our products and their kindness to the planet. Kind regards, Team Grüum

Posted 2 months ago

“I ordered a few products for my wife. I was impressed with how easy it was to navigate the website, and with how quickly the products arrived. My wife was really impressed witht he quality of the cream and we use the spray on our pillows nightly. I will definitely be ordering again.”

Helpful Report

Posted 2 months ago

Hi Callum, Thank you so much for your kind words, Callum! We’re glad you found the site easy to navigate, your order arrived quickly, and your wife is happy with the cream and pillow spray. Kind regards, Team Grüum

Posted 2 months ago

“I LOVE Gruum's shampoo bars. They lather up so nicely and save a plastic bottle too.”

Helpful Report

Posted 2 months ago

Hi there, Thank you so much for your lovely review! We’re thrilled you’re enjoying the shampoo bars and that they lather nicely while helping reduce plastic. 💚 Kind regards, Team Grüum

Posted 2 months ago

“I am a huge fan of Grüum and their products and ethics. I love the fact that everything is natural, but still of excellent quality. Good delivery times these days too. It is so much easier ordering on the app now too. The company and products absolutely deserve the full five stars.”

Helpful Report

Posted 2 months ago

Hi Ellen, Thank you for your wonderful review! We're delighted to hear you're such a fan of Grüum, our products, and our values. It's great to know you're enjoying the quality, delivery times, and the ease of ordering on the app. We really appreciate your support! Kind regards, Team Grüum

Posted 2 months ago

“I really love the hair density serum that I bought and it arrived very quickly. Thank you.”

Helpful Report

Posted 2 months ago

Hi Elisabeth, Thank you for your lovely feedback! We're so pleased to hear you're enjoying the hair density serum and that it arrived quickly. Kind regards, Team Grüum

Posted 2 months ago

“I purchased a gruum deodorant. It smells lovely, keeps me dry and I love that it contains only natural ingredients. I've been using it for about 3 weeks now and I think it will probably last at least another 15 weeks. Really pleased with my purchase.”

Helpful Report

Posted 2 months ago

Hi there, Thank you for your fantastic review! We're so glad to hear you're enjoying the Tropical Bliss Mineral Deodorant and that it keeps you dry while being made from natural ingredients. It’s great to know it’s lasting well too! Kind regards, Team Grüum

Posted 2 months ago

“I really like the hair and facial soap bars.”

Helpful Report

Posted 2 months ago

Hi there, Thank you so much for your lovely feedback! We’re really glad you like the hair and facial soap bars. If you need anything else, just let us know. 💚✨ Warm regards, Team Grüum

Posted 2 months ago

Gruum is rated 4.7 based on 25,890 reviews