Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 24,613 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 24,613 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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Gruum 5 star review on 13th January 2026

312

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful products! That smell good,look good and leave your skin feeling soft and hydrated as me personally I have quiet dry and oily skin but still using their products my face is left soft and smelling good!”

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Posted 2 months ago

“High quality products DO NOT LEAVE U IN BREAKOUTS AMAZINGGGGGG!”

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Posted 2 months ago

“I got fungle acne from the Soap bar and moisturiser and the absolute BOMBARDMENT of emails even after unsubscribing multiple times is infuriating.”

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Posted 2 months ago

Hi Holly, Thank you for sharing your feedback. We really appreciate you taking the time to let us know about your experience. Everyone’s skin is unique, and sometimes different products can work in their own way for each person. Our team would be happy to help find something that’s perfectly suited to your skin — please feel free to get in touch if you’d like some tailored recommendations. We’ve also sent you an email to help resolve the issue with your email preferences, so you’ll have full control over what messages you receive going forward. Thank you again for your feedback, Holly — it really helps us continue to improve. Warm regards, Andrea – team grüum

Posted 2 months ago

“Loved the face oil. My wife uses it too and loves it too. Thanks”

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Posted 2 months ago

“I ordered face cleanser and hair and body bars, OMG not gonna lie I loved them, love the hair bar a lot more than the face cleanser, I feel the face cleanser needs to lather up to get the feel of a bar of soap but it did leave my face feeling smooth. I have never used a hair bar before and myself and son love using it, it instantly foams up the second it touches your wet hair, I have thin hair that gets greasy and needs washing every 2 days but since using the hair and body bar I can go 4 days without needing to wash my hair as it left my hair shiny and soft, and no greasy hair, even when hair was wet my hair brush just glided through so personally for me no conditioner was needed. I suffer with dry scalp but the bar definitely helped that aswell. I have been converted thank you”

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Posted 2 months ago

“Lovely skincare my daughter loves the face wash bar, smells amazing and the moisturiser is amazing so think and just feels like its doing something good 5*”

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Posted 2 months ago

“Gave it to my daughter to use she said it help her skin said her skin felt smooth so I will definitely buy it.”

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Posted 2 months ago

“Excellent products. Vitamin face oil great. Sleep soap great. Moisturised wonderfully. Refreshing face spray”

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Posted 2 months ago

“Love the products, if there is a way to get more fragrance into the face oil I think that will improve the product but overall I cant knock the products I got!”

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Posted 2 months ago

“Good quality products and good value”

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Posted 2 months ago

“Very good small business with some excellent products, highly recommend.”

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Posted 2 months ago

“Never showed up”

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Posted 2 months ago

Hi George, Thanks for review. We are sorry to hear that you did not receive your order. Occasionally parcels do get lost in transit but we are always happy to help resolve this. I have sent you a private email so please check your inbox so that we can get a replacement order sent out to you right away! Warm regards The grüum Team 🌿

Posted 2 months ago

“I was very happy with the sleep set, the package was delivered soon after purchase and my girlfriend is enjoying the products!”

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Posted 2 months ago

“Did not receive the product.”

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Posted 2 months ago

Hi Matthew, Thank you for your review. We’ve already sent you an email so we can get this sorted and make sure your order reaches you as soon as possible. We really appreciate your patience and look forward to resolving this quickly for you. Warm regards, Andrea – team grüum

Posted 2 months ago

“Easy to use website for ordering, great products.”

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Posted 2 months ago

“Perfect for my skin and my confidence:)”

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Posted 2 months ago

“Very 'green' products, no harmful additives. My grandson, now a teenager, loves his deodorant, my granddaughter who plays football, her hand cream and I enjoy the products for senior skin. My daughter likes her wooden comb and tooth brush.”

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Posted 2 months ago

“The youth restoring serum is amazing. I have ditched my £60 a time serum for this product and bought jars of it fir Christmas presents”

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Posted 2 months ago

“Brilliant products for my dry sensitive skin”

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Posted 2 months ago

“Such lovely compant to but from and the prducts are lovley! Highly recommend (especially the candles!)”

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Posted 2 months ago

Gruum is rated 4.7 based on 24,613 reviews