Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 25,360 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 25,360 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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Julia Whitwam

Una Griffiths

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Mrs Deborah Parish

319

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to order and comes well packaged . We bought a box set for a Christmas present and it came beautifully wrapped. Such great products with sizes that mean the products are ideal if you are a frequent traveller. Feels good as a purchaser to support a small ethical company .”

Helpful Report

Posted 3 months ago

“Very good”

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Posted 3 months ago

“Grüum has a huge range of products that smell delicious! Nothing I have used irritates my sensitive skin, they feel very natural and I am happy that they are good for me and our wonderful planet! Customer service is excellent; I sent a query via email and I had a reply just over 24 hours later which was very helpful and friendly.”

Helpful Report

Posted 3 months ago

“I don't normally write reviews but feel inspired to do so in this case because I am so impressed by Gruum's products! I first discovered the brand in Instagram (I think) a few years ago - I had been considering shampoo bars as an alternative to my usual hair products, mainly to reduce my plastic consumption. The bars didn't pursuade me away from my usual Redken shampoo, but the cleansing soap bar (charcoal infused) that came with the shampoo and conditioner bars is now a bathroom staple. I love it. In November, I returned to the Gruum website with the intention of ordering a replacement cleansing bar, but was temped by one of the gift sets which included my favourite bar and lots of other exciting bits (Black Friday special) and am so glad I treated myself. I love in particular the roll-on perfume which smells gorgeous, lasts well and can be popped in a handbag; and the 'Prala' radiance facial cream which feels so luxurious and soothing - it does an amazing job. I haven't yet opended the reed diffuser or pumpkin seed oil, but I have high hopes. I just love how naturally delicious all the products smell and how effective they are. I am after a good hand cream and lip balm for winter and am looking forward to seeing what Gruum have on offer. I promise Gruum haven't paid me to write this, I'm just very enthusiastic about their products!”

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Posted 3 months ago

“Love their products. Orders come quickly and well packaged.”

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Posted 3 months ago

“Ordered a few times from here myself and daughter love the products and can see the difference in skin”

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Posted 3 months ago

“My boyfriend loves Gruum so when I saw they had a huge discount sale for black friday, I couldn’t resist buying him a christmas gift set. I’m so glad I did as it contained so many new things he wanted to buy but had never got round to. We are now both obsessed with the exfoliator, serum and moisturiser and I can’t wait to order more. The order itself was lovingly gift wrapped in gruum festive paper too, such a great way to gift. Thank you so much! x”

Helpful Report

Posted 3 months ago

“Love these products, I have tried the soaps, oils and serums and can’t believe the quality for the price. They smell gorgeous and no nasties in the ingredients. Ordering and delivery very smooth.”

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Posted 3 months ago

“Great products and made a fantastic Christmas present!”

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Posted 3 months ago

“Excellent, quality products and outstanding customer service. When I had a query it was dealt with promptly and resolved immediately. Gave several products as gifts and all were very warmly received. Love the company’s ethics and would totally recommend!”

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Posted 3 months ago

“Good and best”

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Posted 3 months ago

“Gorgeous products as always! Husband is looking and smelling extra gorgeous 😍 He’s very impressed with his gifts and loves how nice his skin feels after his shave.”

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Posted 3 months ago

“Excellent products , value for money I buy for my sons who really like the items in the beards sets Thank you keep up the good work”

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Posted 3 months ago

“I admire your ideals. A product that disappointed was hair shampoo bar - good for hair but it was slippy on shower floor! Happy to purchase other products.”

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Posted 3 months ago

“Love these products, always take the shampoo and conditioner bars when im travelling. Quick delivery and great prices”

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Posted 3 months ago

“Amazing products. I especially love their shampoo. Always great service. Definitely recommend.”

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Posted 3 months ago

“I suffer a lot with skin care really drying out my skin. I found I did not have this problem when using gruum, bonus it all smells lovely”

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Posted 3 months ago

“Quality products, I have just started to use them and can see and feel the benefits already. The prices and ranges available will suit all skin types. Highly recommend”

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Posted 3 months ago

“My wife loves all your products that she uses, more than 10 different things. I use your face cream (post shaving) and your hand cream, and I am very impressed with both. For my age (65) my skin is in good order thanks to your products 👍”

Helpful Report

Posted 3 months ago

“Some of the products are good, the hair serum and most oils are suitable items I think can be used by most individuals. However, other products need to be better package, like the body butters, I purchased few but because they were not properly wrapped, they were melting before received. Suggest wrapping first in a thin paper sheet, then place in the box, this way also, consumers can be assured the product has not been opened, as some products are not Hygiene sealed and these I'm hesitant to purchase.”

Helpful Report

Posted 3 months ago

Gruum is rated 4.7 based on 25,360 reviews