Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 25,358 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 25,358 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

Visit Website

Write Your review

Tell us how Gruum made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Julia Whitwam

Una Griffiths

Barbara Ritchie

Mrs Deborah Parish

319

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been ordering from gruum for a while, especially their hair density serum (if you were to make a larger version of the serum I would definitely buy!). I would highly recommend their products as they're soothing and gentle on the skin. I appreciate how they are packaged in glass and cardboard as well!”

Helpful Report

Posted 3 months ago

“I’ve been a gruum customer for a few years now along with my whole family. We love their sustainable approach and the high quality of the products. Always 100% recommend!”

Helpful Report

Posted 3 months ago

“I've been using Gruum for several years now and the consitency in quality of their products has been fantastic. Everything is extremely well priced compared to most products on the market too, so it's been a no-brainer to continue using them. Highly recommended!”

Helpful Report

Posted 3 months ago

“Absolutely love the shampoo bar. It really does keep my hair cleaner for longer. It has also helped with hair growth. I purchased two shave kit sets as a Christmas gifts. The recipients loved it.”

Helpful Report

Posted 3 months ago

“No fuss, no frills- just quality products with natural ingredients from a caring company.”

Helpful Report

Posted 3 months ago

“Lovely presents to give at Christmas. Am interested to try the reed diffusers next.”

Helpful Report

Posted 3 months ago

“It's an amazing website. I found through Vodafone Rewards, and found their products incredible. From Hair care to skin care and fragrance. Ideal for gifts, for family whom has Celiac to vegetarian friends.”

Helpful Report

Posted 3 months ago

“The products and service from Gruum was excellent, bought as gifts for others mainly but were recommended your company. Great prices and delivery too. Thanks”

Helpful Report

Posted 3 months ago

“Simple sustainable products that leave skin feeling clean and nourished without harming the environment”

Helpful Report

Posted 3 months ago

“Bought 3 hand creams as gifts. Recipients were very pleased. This is s site I used a while ago and I was very pleased with the products then too. Easy to order, quick delivery and reasonable prices too for good products.”

Helpful Report

Posted 3 months ago

“Ordered little perfumes and they smell divine. Thank you.”

Helpful Report

Posted 3 months ago

“Gentle on skin quality products”

Helpful Report

Posted 3 months ago

“Fantastic products loved the Christmas roll on perfume :) Always fab great range of night time products that smell stunning.”

Helpful Report

Posted 3 months ago

“I’ve got couple of items and all of them are amazing. I really enjoyed them and of coure will buy again .”

Helpful Report

Posted 3 months ago

“Products excellent and good quality but pricey. Extremely disappointed that despite help from your team we couldn't get the take20 or dm20 I had wouldn't work on any product combination And failed at checkout. So my daily mail reward was lost and I haven't reordered so lost mufree lip conditioner as well”

Helpful Report

Posted 3 months ago

Hi Carol, Thank you for sharing your feedback. We’re glad to hear you enjoyed the products and their quality. We’re sorry the discount codes didn’t work as expected — we really appreciate you letting us know, and your comments help us improve the checkout experience for everyone. If you’d like to discuss this further or need any assistance, please feel free to reach out to support@gruum.com. Thank you again for taking the time to share your thoughts. Warm Regards, Andrea – team grüum

Posted 3 months ago

“Absolutely fantastic! Products are amazing and the customer service is fantastic! Will definitely be ordering in future”

Helpful Report

Posted 3 months ago

“I just love the roll-on scents for each season-they smell incredible and are so portable and make beautiful gifts too. I don’t like using sprays as they irritate my nose so this roll-on application is brilliant. Applying a little each morning just gives me a lift.”

Helpful Report

Posted 3 months ago

“The product that i bought, lip conditioner passion fruit and peptides is very good value for money, and i was kept up to date on the delivery. Overall iam very pleased with the service i get whenever i ordered anything from this company.”

Helpful Report

Posted 3 months ago

“Everything that I have bought from Grüum I have either loved or have gifted to others to spread the love. Family and friends have all fully appreciated every item. I highly recommend Grüum as a great British company.”

Helpful Report

Posted 3 months ago

“I regularly buy several facial oils which I love. So easily posted through my letter box. And I love my Santorini summer roll on fragrance. Im asthmatic and find fragrance sprays aggravate my asthma so ill always use the roll on fragrance. It's now on subscription, which I love”

Helpful Report

Posted 3 months ago

Gruum is rated 4.7 based on 25,358 reviews