Gruum Reviews

Name: Gruum
Rating: 4.72

4.7 Rating 24,013 Reviews

93 %

of reviewers recommend Gruum

4.7

Based on 24,013 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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Gruum 5 star review on 20th October 2025

308

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So, soaps for everything...but out of the wrapper they could be for anything. How do I remember which is shampoo, conditioner, face cleanser, shaving soap, aftersun, moisturiser etc etc”

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Posted 3 months ago

“Really love the products from gruum and customer service is great and quick delivery”

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Posted 3 months ago

“Love the oils for skin and hair. Smells so good too. Very affordable. Lovely products”

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Posted 3 months ago

“Amazing value for money. Products last for absolutely ages and fantastic quality. The hand cream is out of this world.”

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Posted 3 months ago

“Good service and excellent products”

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Posted 3 months ago

“Products are excellent. Rejuvenate your face and skin literally overnight.”

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Posted 3 months ago

“I've been happily using the shampoo bars for sometime and I have the All in one bar in my campervan which works well and means only one item in the sponge bag. I'm now trying to showerbars and have yet to try my new moisturiser bar.”

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Posted 3 months ago

“Original order received very quickly. But unfortunately the soap was all broken and damaged. Contacted Customer Services who not only acknowledged my comments but issued a replacement immediately. Excellent customer service, really appreciated that. Thank you.”

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Posted 3 months ago

“My first order was a shampoo bar as I was curious to try them. The selection was fantastic, and they work really well. Total convert now and haven't used liquid shampoo since. Tried loads of other products since, and my wife absolutely loves them. Highly recommended”

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Posted 3 months ago

“Amazing company and love the products. Able to order with ease 😊😊😊”

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Posted 3 months ago

“Easy to order, fast delivery & Brilliant products. I'd never go back to using any other products. Love the whole ethos of the company. Also, they're really good at rewarding their customers with special offers. 100% recommend 🥰”

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Posted 3 months ago

“I initially tried a few sample products and was genuinely impressed, so I came back to purchase more. Since using them (especially the daily face oil) my skin has noticeably improved. It feels healthier, smoother, and more balanced. Highly recommend giving them a try”

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Posted 3 months ago

“Good products, nicely packaged, do the job they say they will without using plastic/non recyclable packaging”

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Posted 3 months ago

“Everything I have used has been excellent. I have sensitive skin & scalp. These products do what they say without irritating. Scalp repair shampoo & lipophilic cleanser are my favourites”

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Posted 3 months ago

“I really love the fact that all products are recyclable and more natural ingredients are in the products compared to supermarket brands. Love love love the discovery bo. I now prefer to use the perfumes from Gruum compared to my usual favourite. I will now only use shampoo bars and body wash bars. The price range is suitable for all budgets and the sale range is amazing value! I'm really happy since buying my first product a month ago and look forward using them all daily.”

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Posted 3 months ago

“Grunm Prickly Pear Oil is amazing. I use it every night and my face feels like a baby face in the morning. Good product to have :)”

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Posted 3 months ago

“Grim is very good. I would like to see a broader range perhaps candles and diffusers”

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Posted 3 months ago

“I use Gruum’s shampoo and conditioner, soap and face sunscreens. I really like their products which work well and mainly save on plastic use.”

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Posted 3 months ago

“I found the site to be very aesthetically pleasing and that everything was easy to find. Thank you to all the hardworking you do at gruum to make my order amazing.”

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Posted 3 months ago

“Love the nourishing face oil I ordered from Gruum, with pomegranate oil and vitamin E. It leaves my face feeling fresh, lovely and soft it just sinks into my skin. Ordering was quick and easy.”

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Posted 3 months ago

Gruum is rated 4.7 based on 24,013 reviews