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Gruum Reviews

4.7 Rating 23,084 Reviews
94 %
of reviewers recommend Gruum
4.7
Based on 23,084 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Gruum Reviews

About Gruum:

grüum is a young British brand that’s
on a mission to make skin, hair and self
care products that are kind to you, and
the world we share.

We’re passionate about creating effective, affordable, planet friendly personal care for everyone. Naturally.

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Gruum 5 star review on 15th June 2025
Hannah Hardy
Gruum 5 star review on 11th June 2025
Gordon Flynn
Gruum 5 star review on 24th May 2025
Caroline Ward
Gruum 5 star review on 5th May 2025
Aida Rudavska
Gruum 5 star review on 4th May 2025
Libby Lundy
Gruum 5 star review on 3rd May 2025
Isabel Mahon
Gruum 5 star review on 24th April 2025
Holly Wilson
305
Anonymous
Anonymous  // 01/01/2019
100% recommend, the gentle fade wash has helped my skin so much, i have had less breakouts since using this and the gentle moisture makes my skin so soft after
Helpful Report
Posted 11 months ago
My first order with Gruum and I was somehow surprised. The order was for Summer Saviours Bundle and the Sleep Set. Initially, I was worried about my order because it arrived late then when I saw the products I thought "this is a joke!". In fact the small recipients left me with a different opinion. The cream, fragrance etc smell really nice and they last some time. The sleep set instead isn't worth the money, especially the pillow case that is poorly done. I do recommend Gruum products if you are not using daily, otherwise won't last long and they aren't cheap!
Helpful Report
Posted 11 months ago
Liked most of Gruum package.
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Posted 11 months ago
I do like the Gruum products I've bought,I recommend them. The only reason I don't buy more of them is the price. I find them expensive as I have a pension which isn't great. I thank Gruum though for making products which are good for the planet.
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Posted 11 months ago
It used any of the items yet as taking them on my holiday to Dubai. I brought the set on recommendation from my daughter who has used your products before and was happy with them Will let you know
Helpful Report
Posted 11 months ago
I love the products and rave about to all friends/ family and have gotten few people into gruum. I love how it has natural ingredients which help my sensitive skin not break. I’m trying to be more eco friendly so enjoy that the products don’t come in plastic
Helpful Report
Posted 11 months ago
Oil products are difficult to get out of container without wasting some. Please improve ie some kind of restrainer at the top. Also would be better in a larger size - you say you're working on being sustainable well providing products at larger sizes is better - also hopefully they'd be less expensive. The skin oils are good.
Helpful Report
Posted 11 months ago
Nice to find products that clean you and smells nice and no chemicals, win-win
Helpful Report
Posted 11 months ago
I like the shaving bits. I just wish the replacement blades were easier to get into as the chances of a paper cut remain high because the edges of the containers are extremely sharp.
Helpful Report
Posted 11 months ago
Having really sensitive skin I was initially a bit nervous about using those product but they are really delicate, made my skin feelin' great and I will consider for sure to keep using them in the future!
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Posted 11 months ago
Good smelling soap like the bars maybe you should offer a carry case.
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Posted 11 months ago
The fragrances are lovely combinations and my partner absolutely loves them, alongside the sustainability aspect and the company's environmental concerns.
Helpful Report
Posted 11 months ago
I really like the gruum products that I got, I love what the brand itself stands for. However even tho suggested it’s reasonable priced. Which is may be for some people, however my financial circumstances don’t allow for me to “treat” myself and I have to use cheap, non environment friendly packaging etc because it’s all I can (well can’t) afford. This is definitely more of a “treat” if I had money from birthday/Christmas as a gift etc. Highly recommend the products I did get though and really love the Santorini spray!
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Posted 11 months ago
Really good stuff
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Posted 11 months ago
Recently purchased some products from here. Cooling mist - amazing! So refreshing and gentle on the skin. Face spf 30 - this was lovely but felt it was quite liquidy and made me sweat quite a bit as opposed to another face spf I use which is more matt. After sun bar - never used stuff like this before and wa pleasantly surprised! Really helped with some sun burn. Would definitely purchase again!
Helpful Report
Posted 11 months ago
Really lovely products, I particularly liked the Kyla hydrating mist but I would want to buy a bigger size
Helpful Report
Posted 11 months ago
Love the products but my last order had the most ridiculous big box full of 'cheesy wotsits' presumably to avoid folding the pillowcase in half! Don't do it, just fold the bloomin' thing! Unnecessary packaging 😕
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Posted 11 months ago
Lovely product 👍👍👍
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Posted 1 year ago
Excellent products.
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Posted 1 year ago
Quick shipping, good quality products and good price
Helpful Report
Posted 1 year ago
Gruum is rated 4.7 based on 23,084 reviews